GoToMeeting

Nouveau, nous avons fait des excellentes réunions sans moindre soucis

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

No geral a minha experiência tem sido boa, usamos como software principal para dar treinamentos em larga escala (100+).

My relationship with LogMeIn and GoToMeeting was bad from the start. As I was looking for a product to deliver webinars and charge for events, I was promised the moon by sales reps that I later learned didn’t understand the tool and gave me erroneous information.

I was also assured before my purchase that their support was top notch. It wasn’t.

My biggest complaint, aside from things that didn’t work as promised, was the inept support. I frequently got techs who knew less about their product than I did. I was frequently given incorrect information and many times was promised a call back that never came.

When the pandemic hit and I increased my for sale webinar events, I experienced problems with the integration to PayPal. From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal. They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end. This despite the promises and hard sell they gave me about how well this feature worked. It was the primary reason that chose their product in the first. After forcing the escalation of my concerns to upper level people in the organization, I thought I’d found someone to listen and dig into what was going on. Instead, I got more hollow assurances and promises of follow up and call backs that never happened.

overall, a disaster.

When functioning fully, the tools and the suite could not be better. However, without an extensive pre-screening of the audience to ensure they have the capacity to download the GoTo app, and that they have downloaded Google Chrome and made it their preferred browser, the tools become difficult and the technical support for the audience is virtually non-existent.