Microsoft Teams

Avantages

Microsoft Teams provides all of the functionality of Skype for Business, but with a better user experience. The audio and video quality is excellent. The collaboration features are by far the best I've experienced. Simple to deploy, easy to use, I cannot say enough good things about Teams.

Inconvénients

Without proper governance, this product will sprawl easily within your organization. Take some time to setup business rules and remove the default permissions, enabling the proper security and administration of the application.

Avantages

Used primarily as a communication platform, of course the IM works, it integrates into Outlook to pull in your status and your profile picture which is helpful, you can make audio calls and use screensharing within it, so it is a functional and robust communication platform to supplement email. There are organizational aspects to it such as the teams that can be set up with channels within them which are helpful to allow specific teams to interact in a public way compartmentalized from the other departments.

Inconvénients

You cannot search within Wikis to find information easily. There are limited formatting options (such as font color, highlighting color, font, etc), and tables cannot be pasted in to tabs and Wikis as they will not hold their formatting even when being copied out of other Microsoft applications like Word and Excel.

Avantages

The ease of use for a participant to log in. The choice of web or app is great since there is no need to download the app. Most functionalities are supported on the web app.
The sound clarity is awesome, one can feel it once having used other conferencing software.
The feature allowing a participant to access the presenter's screen (needs to be used cautiously) is excellent for us while conducing training sessions of our solution.
As a team, we use MS Teams for collaborating on multiple projects.

Inconvénients

Teams desperately needs to give hosts a public url, which is a much faster way to share and jump onto a call. The url right now is a lengthy string, almost hilariously long.
If there was one thing that competitors like join.me or zoom have over Teams, it is this!

Avantages

I found this software to be very easy to use from the time I first started working with it. I was used to using Skype, though found when I had multiple people I was connecting with at any given time it became quite slow and lost video quality. I find that with Teams, the messaging is quick, video is great, and there is a hilarious selection of gifs to add to message emphasizing emotions.

Inconvénients

Really there wasn't too much that I did not like about he software. I will say that some of my team struggled with installation and use, though I think that was more in part to their competencies with computers. Once the learning stage was over, they quickly became habitual users.

Avantages

Great solution for collaboration and chat. Works well on computer as well as smartphone. Provides exceptional customization for however an organization needs to be designed. Piggybacks off SharePoint system for online storage and can organize documents and allows for Office apps to work within it.

Inconvénients

Microsoft admits its still a work in progress. Plan is to replace Skype for Business but it has not completed that task just yet. Microsoft appears to be working through that process but it does not allow external users to call into a meeting via phone with base version, for instance.