--- description: Loyal Zoo : qu'en pensent les utilisateurs ? Lisez les avis sur Loyal Zoo, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Loyal Zoo - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [Loyal Zoo](/software/103965/loyalzoo) # Loyal Zoo Canonical: https://www.getapp.fr/software/103965/loyalzoo Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/103965/loyalzoo?page=2) > Loyalzoo est un outil de création de programmes de fidélité numérique pour les commerces de détail indépendants et les restaurants. Il permet d'augmenter jusqu'à deux fois les dépenses et la rétention des clients. > > Conclusion : 105 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 105 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Loyalzoo - **Pays**: London, R.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **Prix à partir de**: 47,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Alertes mobiles - Alertes/Notifications - CRM - Carte de fidélité - Cartes de fidélité - Gestion de la communication - Gestion des abonnements - Gestion des campagnes - Gestion des promotions - Gestion des récompenses - Historique des clients - Importation et exportation de données - Marketing multicanal - Messagerie instantanée - Point de vente (PDV) - Profils de clients - Promotion sociale - Rapports et analyses - Real-Time Data ## Intégrations (2 au total) - Clover - Lightspeed Retail ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels de marketing mobile](https://www.getapp.fr/directory/309/mobile-marketing/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) ## Logiciels similaires 1. [Guusto](https://www.getapp.fr/software/127547/guusto) — 4.9/5 (3546 reviews) 2. [Kangaroo](https://www.getapp.fr/software/109869/kangaroo) — 4.9/5 (250 reviews) 3. [Tremendous](https://www.getapp.fr/software/2047288/tremendous-rewards) — 4.8/5 (478 reviews) 4. [Smile.io](https://www.getapp.fr/software/100967/smile-io) — 4.9/5 (67 reviews) 5. [Loopy Loyalty](https://www.getapp.fr/software/109289/loopy-loyalty) — 4.6/5 (68 reviews) ## Avis ### "Overall my experience with Loyalzoo has been pleasant and problem free." — 4.0/5 > **Abby** | *16 juillet 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: I really like how easy the software is to use; the learning curve is minimal when starting to use it and it has stayed that way since I started using it. > > **Inconvénients**: I wish there were more features within the software. I understand they are developing many of the features I hope to be able to utilize some day which is great. ----- ### "A small-business hero in disguise" — 4.0/5 > **Joshua** | *6 novembre 2018* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: LoyalZoo is simple to use, the interface is clear, and functions are straight forward. It provides us most of the time with exactly what we need, a system that charts our customer's loyalty and nothing else. It was the simplicity that enticed us to use the software in the first place, but ultimately the extremely positive customer service that made us stay. > > **Inconvénients**: The interface, although clear, could be a little outdated in terms of style. There are frequent lags in between and the system could be hard to load at times. There seems to be a few more features that could be added, for instance, changing the avatar on a person's profile or making the numeric selection more flexible (instead of getting 9 from 5+2+2, it would be nice if we could just have the option to click out there). I understand that the software isn't complete and that LoyalZoo is always coming up with new stuff though so that is quite the bonus and something we are looking forward to. > > Overall our experience with LoyalZoo have been very positive compared to our last loyal program (FiveStar). I think the only issues we've come up with more frequently is monitoring our points from different stores (as our client base is linked with both accounts, sometimes it's hard to determine where the point is coming from since the purchase history is linked to the accounts). However, any questions or issues we have usually the customer service online replies and gives us guidance as soon as possible and is one of the strongest reasons we've continue with LoyalZoo, the customer service is simply impeccable. ----- ### "Useful app but with significant limitations" — 3.0/5 > **Karolina** | *16 juillet 2018* | Produits alimentaires | Taux de recommandation : 5.0/10 > > **Avantages**: Handsfree Marketing feature with Deluxe (most expensive) tier allows for automatic SMS promotions. Ability to create up to 10 rewards. > > **Inconvénients**: When used with the Clover system, app frequently experiences down time and has trouble updating data in real time as customers earn points or redeem rewards. Online dashboard is frequently slow to update. Multiple inventory items cannot be assigned to a reward and automatically deducted from the cost of an order in the register checkout screen (must manually apply percentage off discounts). Unclear when SMS promotions expire. Very small character limit for reward title/description (can't elaborate on size, color, or any other product particularities). > > Increased customer visitorship and engagement ----- ### "It's not bad" — 4.0/5 > **Brianna** | *23 mars 2021* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need. > > **Inconvénients**: It would be nice to be able to give out specific rewards instead of blanket ones. I would like to be able to change the rate of regular rewards from 1:$1 to something else, preferably customizable based on my preferences. It would also be nice to be able to do triple or more rewards, rather than just double points. I would also like to have an auto-add of points when someone registers for the rewards program. > > Overall, things have been good. ----- ### "Loyalzoo in our vape shop" — 4.0/5 > **John** | *16 juillet 2019* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: I liked the ease of installation and the speed that we got up and running with our EposNow till system. I really like the fact that we no longer have to spend funds on loyalty cards which customer usually end up loosing anyway. The app is getting some good feedback from our customers too\! > > **Inconvénients**: the fact that it doesn't fully integrate with our eposNow system and sometimes it feels like we are running two systems instead of one. The bouncing back and fourth between our till screen and the loyalzoo screen can be a pain. i wish that when we search our existing customers the loyalzoo customers would also comeback and be more like a plugin. the fact that you cannot automatically use the points without searching the app for the customer first then removing the points and then going back into the eposnow screen and remembering to then apply the points at the point of currency changing hands.. real pain.. > > I feel that it was a good decision to start using the software and the customers certainly find it good (well the ones who install the app that is.) it does however need some tweaks to become an exceptional addition to our EposNow Till. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/103965/loyalzoo?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/103965/loyalzoo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées