Full Slate est un logiciel de planification de rendez-vous basé sur le cloud conçu pour aider les petites entreprises à gérer et développer leurs activités. Son interface utilisateur conviviale rend les processus aussi personnalisables et spécifiques que possible, sans dérouter ou surcharger l'utilisateur. L'application inclut des outils CRM qui permettent aux utilisateurs de personnaliser leurs messages avec leurs propres designs et modèles HTML.
Les utilisateurs peuvent également enregistrer de manière transparente les paiements à partir de rendez-vous dans le logiciel et toutes les transactions sont automatiquement synchronisées avec QuickBooks Online.
I have been using Fullslate for years and I am overall VERY pleased with all the features of this online scheduler, but I've recently had a problem that has yet to be resolved. FS is easy to set up, has LOTS of versatility: able to schedule automatic "set up/clean up" time following appointments, able to limit daily hours for individual providers and/or specific services, can create detailed descriptions/instructions for each service on booking page, "schedule now" buttons that can be added to Facebook and business website, custom automatic messages (beyond reminders!), can "tag" clients for focused marketing. The problem: I discovered a "glitch" in the reporting where my weekly totals were miscalculating. Evidently the daily totals are correct, but the weekly total is calculating 8 days vs 7. This has been going on for months without resolution and my understanding is that it is on supports task list, but there is no timeline for resolution. Could be they are completely buried with other feature development? This renders the reporting feature pretty much useless for me, as I have key weekly metrics that I need to track. The only other thing about the reporting feature that I wish was different would be the ability to select multiple services within the reporting feature. (In the reporting screen, you can select only one service for reporting). I have 21 different services within 3 different categories. So if I were to use the Export to .csv to do my metrics, I would have to perform 21 different reports, export them to excel and combine them and then do the calculations. So, instead, I am doing the "point my finger at the calendar and add up the totals in my head" calculations. In the past, support has always been QUICK to respond. I've always been blown away with their speed, professionalism, and effectiveness. I recently did some research on other products to see if there was another program as robust as Fullslate with better reporting, but I have yet to find one. The only other negative I can give is that occasionally I have clients reporting difficulty using the online scheduler for canceling appointments. I've never taken the time to investigate what the issue is because I have more people able to cancel than not.
Overall it's been something that has worked for the business for this long and we continue to use it. It may be lacking in some features, but it also has a lot to offer for what we do need. Their support is very responsive as well.
My client has used Full Slate for over 5 years. It works great for client booking and allows for flex scheduling and customization. It's pretty easy to use and generally there are little to no crashes or bug issues.
It would be nice if we could customize the booking process a bit more so that we could adjust how we bill clients and merge two programs into one. Right now it doesn't fully work for all that we need. Getting a break down of client appointments would be nice instead of having to export and create a pivot table for invoicing. Would also like this history to not disappear.
Ease of use! Fabulous customer service. Great value compared to many of the competitors out there!!!
No cons really. If I had to be picky, I would suggest some templates for gift card printing that would make those look a little more like a Gift!
Ease of use.
It is Cost effective.
Our Clients like it and can book at their Lester at any time during the day or night.
It goes down periodically with no notice.
Not able to book couples massages or simultaneous massages at the same time.
It shows up on Google, easy to learn and is good for follow up email marketing.
It doesn’t integrate with anything but QB. Once you integrate with QB you can pull some data from it.
Voici quelques-unes des questions fréquentes sur Full Slate.
Types de licences disponibles pour Full Slate :
À partir de: 30,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Full Slate.
Utilisateurs habituels du logiciel Full Slate :
Entreprises de taille moyenne, PME
Langues dans lesquelles Full Slate est disponible :
Types de licences disponibles pour Full Slate:
Nous n'avons pas d'informations sur les appareils pris en charge par Full Slate.
Applications s'intégrant à Full Slate :
Benchmark Email, BirdEye, Constant Contact, Facebook, Gmail, LearningCart, Luma Health, QuickBooks, QuickBooks
Ressources d'aide disponibles pour Full Slate :
FAQ, Support en ligne, Support téléphonique