Wello Solutions
En savoir plus sur Wello Solutions
Wello Solutions Field Service vous aide à innover vos processus de service sur le terrain en simplifiant votre façon de travailler. À partir d'une solution logicielle unique: enregistrez tous les appels, planifiez rapidement, complétez les bons de travail à temps et gérez vos factures. En d'autres termes : Comment faire deux fois plus en deux fois moins de temps !
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Exceptional Value for an Outstanding Platform - A Remarkable App and Software!
Publié le 23/01/2024
Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field...
Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform.
Avantages
Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning.
Inconvénients
I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner!
Alternatives envisagées
Salesforce Field ServicePourquoi passer à Wello Solutions
Easy to use and implement which can be done within a few minutes.Réponse de Wello Solutions
Hi Preity, thank you for taking the time to leave us such a kind review. We truly appreciate your feedback and value your support.
Best regards,
Team Wello Solutions
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent solution for field services
Publié le 29/09/2024
Overall, it's a great system, especially considering the cost. Compared to what we used before,...
Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed.
Avantages
like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit.
Inconvénients
There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling.
Réponse de Wello Solutions
Hi R. Singh, Thank you so much for your review! We’re glad to hear that things are going well overall. We’ve noted your feedback regarding the need for a more advanced UI, and we’re always looking for ways to provide even better business insights to our customers.
If you have any additional insights or suggestions, please feel free to reach out to our Success Team, and we’ll make sure to pass them along to our Product Team.
Thanks again for your input!
Cheers!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Review Wout VC
Publié le 09/09/2024
Avantages
Lay-out is really nice and usefull, easy to operate
Inconvénients
Sometimes there are bugs but they get fixed quite fast
Réponse de Wello Solutions
Dear Wout, Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts. While you’ve experienced some bugs, we’re glad to hear they were resolved swiftly.
To further enhance your experience, we’ve implemented an automated quality assurance process that is expected to reduce bugs by up to 95%. This means such issues should become much less frequent in the future. We truly value your continued trust in us.
Best regards,
Team Wello Solutions
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wello Solutions helped us optimize our service planning—finally, the solution I was looking...
Publié le 07/09/2024
As an IT consultant, I needed a reliable job scheduling system after securing three major contracts....
As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support.
Avantages
Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process.
Inconvénients
The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well.
Réponse de Wello Solutions
Hi Shivam, thank you for taking the time to leave such a kind review. We truly appreciate your rating and value you greatly as a Wello Solutions user.
Best regards,
Team Wello Solutions
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Efficient Scheduling Tool with Room for Growth
Publié le 05/11/2024
My overall experience with Wello Solutions has been positive. The platform simplifies scheduling...
My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs.
Avantages
I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks
Inconvénients
The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software.
Pourquoi passer à Wello Solutions
We chose Wello Solutions because of its specific focus on scheduling and its intuitive interface, which better fit our team's needs. Additionally, its pricing model was more favorable compared to the alternatives.Réponse de Wello Solutions
Abishek, thank you so much for this thorough feedback! We're incredibly proud to work with your team and thrilled to hear that we've been able to help improve your processes. We're continuously working on enhancing integrations. While we already offer a robust selection of native connectors and the ability to connect Wello with any platform through Zapier, we can also develop custom integrations upon request. Please don't hesitate to reach out to our Success Team whenever needed. Thanks again for taking the time to share your review! 😊
Wello Solutions - FAQ
Voici quelques-unes des questions fréquentes sur Wello Solutions.Q. Quels sont les types de licence disponibles pour Wello Solutions ?
Types de licences disponibles pour Wello Solutions :
- À partir de : 22,00 €/année
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Wello Solutions ?
Utilisateurs habituels du logiciel Wello Solutions :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Wello Solutions est-il disponible ?
Langues dans lesquelles Wello Solutions est disponible :
allemand, anglais, espagnol, français, italien, néerlandais, polonais, portugais, vietnamien
Q. Wello Solutions prend-il en charge les appareils mobiles ?
Appareils pris en charge par Wello Solutions :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Wello Solutions peut-il s'intégrer ?
Applications s'intégrant à Wello Solutions :
AFAS Software, Asana, Callexa Feedback, CustomBooks, Drift, Dynamics 365, Dynamics 365 Business Central, FreshBooks, Intercom, Invoiced, JIRA Service Management, Odoo, Pipedrive, SAP Business One, Teamleader, Unit4 ERP, Xero, Zapier, Zendesk Suite
Q. Quelles sont les ressources d'aide disponibles pour Wello Solutions ?
Ressources d'aide disponibles pour Wello Solutions :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Wello Solutions.
- Logiciels de planning
- Logiciels de gestion des interventions
- Logiciels de suivi des notes de frais
- Logiciels de gestion du personnel
- Logiciels de gestion de la maintenance
- Logiciels d'affectation du personnel
- Logiciels de gestion des activités sur le terrain
- Logiciels CVC (chauffage ventilation climatisation)
- Logiciels pour plombiers
- Logiciels d'agenda
- Logiciels de calendrier
- Logiciels de gestion des ordres de mission
- Logiciels de maintenance des équipements