JIRA Software - Prix, fonctionnalités, avis et comparateur de logiciels

JIRA Software

Tickets, gestion de projet, service d'assistance

4.3/5 (3046 avis)

JIRA Software - Présentation

Grâce à la gestion de projet Agile, Scrum ou Kanban, restez agile et augmentez vos chances de réussir vos projets en gardant un oeil sur chaque processus, à l'échelle que vous voulez.

Accessible depuis votre mobile, ou bureau, communiquez avec votre équipe en temps réel, à tout moment: flexible et personnalisable à l'infini, il s'adapte à tous vos besoins.

Créez des user stories et des tickets, planifiez des sprints et affectez les tâches à l'ensemble de votre équipe de développement.

- Définissez des priorités et bénéficiez d'une visibilité totale pour discuter du travail de votre équipe dans son contexte.
- Livrez vos logiciels en toute confiance, car vous savez que les informations dont vous disposez sont toujours à jour.
- Faites le suivi et améliorez les performances de l'équipe en exploitant en temps réel les données visuelles des rapports.

Prix

À partir de
$10/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Inde, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

chinois (traditionnel), tchèque, danois, anglais, français et 7 autres, allemand, italien, japonais, polonais, portugais, russe, espagnol

JIRA Software - Avis

Note globale
4.3/5
86% d'avis positifs
1426
Excellent
1183
Très bien
347
Moyen
65
Médiocre
27
Horrible
Traduit par Google

Jira is a project management software

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 02.08.2018
Provenance de l'avis

Avantages

Jira is a task administration programming that is very mainstream among numerous organizations. With an extremely high score of 9.4/10 and client fulfillment at 99% it is as of now one of the best 3 best task administration arrangements looked into on our site. The primary spot in this class is held by Wrike which has an aggregate score of 9.8/10 and is the champ of our Best Project Management Software Award for 2017. You can experiment with Wrike for nothing here. You can likewise contrast Jira and Wrike and see which one is better for your organization.

Jira is intended to enable clients to catch, dole out, and set needs to their work. It enables you to deal with the entire procedure of use improvement ensuring that everything is secured, from idea to dispatch. Its straightforward, natural interface empowers joint effort with partners and enables you to take care of business in a viable way.

Jira tailors itself to fit to the necessities of the business and gives fantastic help to finish everything. The level of customization enables the product to properly fit distinctive business needs.

This product can be utilized by an organization. I have designed JIRA to be utilized by distributing organization, by law office, and obviously, IT organizations. What's more, it was conceivable to make everybody content with what JIRA gives. Despite the fact that occasionally it was difficult to encourage individuals how to utilize it, following multi month or two they couldn't recollect how they lived without it.

Inconvénients

Jira is an amazing programming, however with a lot of capacities comes a large group of devices and assignments to learn, especially for new clients.

As of late JIRA refreshed its outline. My clients whine about new outline, I get insane when I can't discover things. Furthermore, JIRA wouldn't like to stop at that and is refreshing its plan further and further. I would truly incline toward that they glance through bugs that were raised on comunity entryway and accomplish something in regards to new highlights as opposed to doing configuration refreshes.

It is imperative to realize that Jira gives us awesome help to the client, and their consideration is a need, however ordinarily they don't figure the issue. It is a component to survey in Atlassian.

- The prologue to Jira's reality is required to be as mysterious as its interface and execution. Actually it is intricate to fabricate channels and move around in the application when the client is new.

- You need to run a right download of the reports toward the finish of the month or toward the finish of the week, the reports are conveyed in spreadsheets, however with an introduction that fails to impress anyone, thusly, when setting the dates they ought to have pretty much days so you can play out the download effectively.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduit par Google

Powerful tool once you know how to configure it

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29.07.2018
Provenance de l'avis : Capterra

This software helps us to follow the process the team agreed to, and see the progress on issue and sprint level. We manage several projects there.
JIRA by itself is a perfect solution for IT teams when it comes to managing projects. Not only you can create issues there, but also you can build workflow this issue goes through. It is perfect to see the bottlenecks of your process. Scrum and Kanban are supported. In case you need some enhancements, there is an add-on market available, where you can find a big amount of third part addons available, either paid or free. Paid once have a trial period during which you can see if this is really what you need for your business.
Along with JIRA we use other Atlassian products, such as Service Desk and Confluence. Easy integration with these, makes our daily job much easier.
I advice my customers to use JIRA for their business. There are several types available: Cloud and Server. Each one have their own payments depending on the size of the users. However, in some cases price might become an obstackle.
In my opinion, this application can become really helpful if it gets into right hands.

Avantages

This software can be used by any type of company. I have configured JIRA to be used by publishing company, by law firm, and of course, IT companies. And it was possible to make everyone happy with what JIRA provides. Even though sometimes it was hard to teach people how to use it, after a month or two they could not remember how they lived without it.

Inconvénients

Recently JIRA started to update its design. My users complain about new design, I get crazy when I can't find things. And JIRA doesn't want to stop at that and is updating its design further and further. I would really prefer that they look through bugs that were raised on comunity portal and do something regarding new features instead of doing design updates.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduit par Google

Thoughts on JIRA from a non-programmer: Still easy to use

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 26.07.2018
Provenance de l'avis : Capterra

Tracking, organization

Avantages

I am a technical writer who used JIRA as my first introduction into working in a close-knit, agile programming environment. I really appreciated the clean design, multiple ways to accomplish tasks, and logical visual representations of concepts. Is something assigned to you? It has your face on it. We had several development teams working in tandem and JIRA allowed for each team to structure their sprints according to their own preferences (some had more traditional set up and others used kanban). As time went on we were able to add more projects to JIRA, after transitioning off of ClearQuest for our baseline fixes, and while there is certainly a learning curve getting established programmers who have used one system of tracking for 10+ years converted to using JIRA, most everyone was able to transition and feel comfortable within a few weeks. Speaking as a non-programmer, I found JIRA to be incredibly useful and easy. Tracking writing and editing projects through development didn't require any specific setup or features and it was all around a great tool.

Inconvénients

While it was great that every project could be tracked from our one JIRA site for my relatively small (30ish people) development team, any time fields needed to be added for one specific team to track something for stories or bugs, it was there for everyone. This led to having rather cluttered add screens that meant for a good deal of scrolling. I know some of this was surely user error, but having a bit more control would be nice. Also, the search function occasionally would just... not work. At all. As adorable as the sad faced little magnifying glass was when this happened, it would be very frustrating to lose functionality without warning. Being browser-based always makes for risk and some days would just be constant checking of if JIRA was up again so untracked progress didn't fall through the cracks.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduit par Google

PM. Agile. Cloud. It works for me!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 20.07.2018
Provenance de l'avis : Capterra

A powerful, mature, and highly customizable Project Management software that works in any scenario. Best suited to match the dynamic nature of Agile projects.

Avantages

As a Project Manager, we have a lot of things to do and think about. Good thing I stumbled upon JIRA. It is a very powerful and collaborative PM tool which supported my PM role in an Agile context. (I was on a standard/waterfall project methodology for years... Agile is rather new to me)

It is highly configurable, meant to suit any niche, industry, or user scenario by combining the powers of Kanban and Scrum. You can set up just about any of your workflows, project states, fields, action/issue items, etc, via the default settings (that surprisingly some have worked out of the box), or by easy customization on demand.

Data analysis is easy as well. JIRA collects from all data points you set up into a single data hub that is extractable, searchable, and comprehensive (with all your historical data).

The core program and its APIs are pretty mature and with proper documentation. Our devs didn't really have a hard time since they were provided with a rich toolkit to begin with.

JIRA also comes with its mobile app so that you can manage your projects on-the-go. It is cloud-based via subscription which relieves the admins from the difficult part of infra and server setup. I have not experienced any downtime as of my 1 year use of this service.

Inconvénients

It is cloud-based so you have to make sure you have enough bandwidth provisions to support this (rather challenging for bigger teams working on the same location at the same time). The usual loading times may take longer with poor connectivity.

A rather steep price for small businesses to use. Self-hosting JIRA will also make things more expensive (and risky) as the number of users grow.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduit par Google

Jira fosters team collaboration.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11.07.2018
Provenance de l'avis : Capterra

Since we have integrated Jira and are using Confluence and qTest as well the software has made it easier to document and have all information relevant to requirements together in one place. It is easy to assign work and sub-task are set to auto generate so that saves time of creating each subtask manually. Stories can be moved between project and canceled easily. The Reporting capabilities are great for management. The backlog design makes it easy to prioritize issues. Linking to Epic's and all other Stories and bugs keeps all work being done on one specific piece of functionality together in one place so it is easy for everyone to have access to all important information.

Avantages

The configurable aspect of the software makes it attractive. I can easily add links to other stories and link to Epics or other stories. It has integrated with qTest and it is nice to see that there is a test script - the name and the status, such as did it pass or fail. I haven't used the bug reporting from qTest to Jira yet - but have been ensured that it is easy and powerful. The filtering functionality is helpful so I can see what I need to do immediately. The History is easy to follow and the ability to comment and @ other users is great functionality. The reporting functionality is outstanding. I also like the Issue Links section that puts all relevant associated documents, stories, etc. in one easy to identify section. The Releases section makes it easy to roll up releases, have tractability and document. The Backlog is easy to organize and move issues up and down based on priority.

Inconvénients

The fact that sub-task identifier numbers have the same format as Stories and bugs makes it a little confusing for some team members when reporting what they have worked on. Team members tend to report that they completed XXXX-1111 which is actually a sub-task of a Story instead of the story number. This can be a little confusing. Currently we have it set up so that you can not attach word documents. This is limiting in some cases. For the team I am on now we are using a Kanban board and the board is just out of control there is so much going on that it hurts my head unless I completely filter it down to almost nothing.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10

JIRA Software - Prix

À partir de
$10/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Projets - 10 US$/mois
- Gestion de ticket

Développement - 20 US$/mois
- Gestion de ticket et Suivi de projet agile

Assistance - 20 US$/mois
- Gestion de ticket et Service d'assistance

JIRA Software - Fonctionnalités

  • API
  • Automatic Notifications
  • Commenting
  • Outils de collaboration
  • Prioritizing
  • Projections
  • Suivi de la progression
  • Suivi des activités
  • Suivi du temps des projets
  • Tableau de bord d'activités
  • Third Party Integration

  • Collaborative Workspace
  • Diagrammes de Gantt
  • Drag & Drop Interface
  • Feuilles de temps
  • Gestion de projets
  • Gestion des tâches
  • Planification de projets
  • Suivi des projets
  • Suivi des tâches

Plus d'information sur JIRA Software

Principales fonctionnalités sur JIRA Software

Avantages

- Profitez des milliers d'add-ons de JIRA

- Accessible depuis un mobile, restez agile en déplacement
- Personnalisation du flux de travail
- Recevez des notifications par e-mail
- Service accessible onDemand (en ligne) ou hébergé sur vos serveurs

JIRA Software - FAQ

Voici quelques-unes des questions fréquentes sur JIRA Software.

Q. Quels sont les types de licence disponibles pour JIRA Software ?

Types de licences disponibles pour JIRA Software :

À partir de: $10/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Projets - 10 US$/mois
- Gestion de ticket

Développement - 20 US$/mois
- Gestion de ticket et Suivi de projet agile

Assistance - 20 US$/mois
- Gestion de ticket et Service d'assistance

Q. Quelles sont les principales fonctionnalités du logiciel JIRA Software ?

Nous n'avons pas d'informations sur les fonctionnalités de JIRA Software.

Q. Qui utilise JIRA Software ?

Utilisateurs habituels du logiciel JIRA Software :

Grandes entreprises, Entreprises de taille moyenne, Organismes à but non lucratif, Administration publique, PME

Q. Dans quelles langues JIRA Software est-il disponible ?

Langues dans lesquelles JIRA Software est disponible :

chinois (traditionnel), tchèque, danois, anglais, français, allemand, italien, japonais, polonais, portugais, russe, espagnol

Q. Quels sont les types de licence disponibles pour JIRA Software ?

Types de licences disponibles pour JIRA Software:

Abonnement

Q. JIRA Software prend-il en charge les appareils mobiles ?

Appareils pris en charge par JIRA Software :

Android, iPhone, iPad

Q. Avec quelles applications JIRA Software peut-il s'intégrer ?

Applications s'intégrant à JIRA Software :

AppFusions, Get Satisfaction, Innotas, LeanKit, SpiraTeam, Testuff, Usersnap, Workfront, Zendesk, time cockpit

Q. Quelles sont les ressources d'aide disponibles pour JIRA Software ?

Ressources d'aide disponibles pour JIRA Software :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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