Outil flexible de gestion de projet et de communications d'équipe4.3/5 (10417 avis)
Basecamp est une application collaborative de gestion de projet et de suivi des tâches quotidiennes utilisable par des équipes de toutes tailles, des PME aux grandes entreprises. En plus des fonctionnalités pour la gestion des tâches et la communication d'équipe, Basecamp permet la gestion et le stockage sécurisé des documents et des communications liés au projet.
Basecamp peut être utilisé par des travailleurs indépendants et des petites équipes, ainsi que par des équipes multinationales dispersées pour communiquer sur les idées, les tâches et les délais d'un projet. L'outil de gestion de projet de Basecamp peut être utilisé pour envoyer des messages, partager et collaborer sur des fichiers et des documents, des tâches de temps, définir des délais et exprimer des opinions.
Basecamp utilise une interface graphique simple pour aider les individus et les équipes à gérer leurs projets et tâches partagés et personnels. Le tableau de bord de Basecamp fournit un aperçu de toutes vos discussions, tâches à faire, fichiers, documents de texte et événements en un coup d'œil.
Les autorisations et les vues facultatives dans Basecamp vous permettent de choisir les coéquipiers et les clients avec lesquels collaborer. L'outil de gestion de projets peut être utilisé pour envoyer des messages, héberger des discussions, organiser des événements et des réunions, partager des fichiers et des e-mails et assigner des tâches.
Basecamp fournit une solution de gestion de projet pour l'organisation de projets gérés aussi bien par les équipes internes, que par des clients. Vous pouvez choisir de restreindre les autorisations et les vues pour les éléments de projet, ainsi que pour des projets entiers. Cela permet aux utilisateurs de partager certains éléments avec les clients, tout en gardant les autres éléments privés pour le partage au sein de l'équipe.
Overall, Basecamp is a good solution easy to manage but its inability to export into different formats, which its competitors do provide, might cause most of their users to switch to another platform, like us.
Apart from the issue highlighted above, I think basecamp is a great tool to add, update, notify and manage any task, be it tech-related or sales related. As I have been through technical support, sales and then e-commerce sales of my company I think this tool would be very handy.
It is easy to enter, search and assign tasks in this online tool. As an E-Commerce Manager, I find it easy to enter our online order information, keep track of them with due dates, assign tasks to my team members and update our higher management on the goals and their progress.
The Export feature of this online tool is the worst!! I have tried contacting their support about exporting my tasks to excel or CSV format and they informed me that they do not have that option. We receive over 200 to 600 + orders a month which we have to keep track of, this helps us do that, but when our account manager asks me to get him details of orders then my life goes to hell. It takes me 2-4 days to extract all the data and organize it and send it to our accounts manager. This is the RED Flag for me for this software, I have my team looking at other options to switch to, however, if they do incorporate it, I have no problem sticking to Basecamp.
Another thing I would like to point out, which is not a red flag or an issue but in the last month we had basecamp service unavailable or crash twice. Since it is a company solution, we are using, and I have been using it for the past 3 years, I never had seen this issue, maybe an upgrade in their services or some other bug is causing this but it did happen. Hope it does not happen again as it will affect our work seriously.
It keeps all of our tasks in a central location and ensures they don’t disappear in the mix of the daily grind.
Base camp has very competitive pricing for project management software. Is very user friendly for Project managers. You can organize individual projects with todos and then assign those todos to specific people. You can easily keep up with the status of what the team is working on and keep up with files and documents associated with each Project.
If you are on the administration side, it’s great. I mean real great. If your on the receiving end it can be a little confusing at times. The common complaint from myself and others I know, is that there are too many ways to revive a message and thus keep up with messages. Sometimes the message is on a “Ping ”, some times it’s on a “todo” or a “camp fire”. There is no central inbox to keep up with messages. There is a thing called a “Hey Stack” that functions kind of like an “in box “ that will let you know when someone has sent you something or commented on something , but the message disappears when you read it. No option to keep it and delegate it later, mark as in read or send it to a personal todo. Unless you go back previously read messages and dig it up. Then you can book mark it. It Should just function like a standard email inbox. Unless you get sent a “ping” wich is kinda like an instant message app with in base camp wich is on a different icon. Granted there may be a better way of using it that we are not aware of. Having used other project management software, I can say this is not a problem unique to base camp. I still feel it is the better software but needs some improvements. Specifically keeping in mind the people that are trying to do a good job for their project managers and sort through all of the information.
The fundamental advantage of Basecamp is the capacity to allot out explicit undertakings to explicit people and with a due date. Basecamp helps organizations to know which individuals from every office on chipping away at a customer. With the due date highlight, clients can demonstrate time-touchy or important matters. This component is discretionary, which enables our organization to recognize transient undertakings and long haul objectives. Basecamp's plan is agenda arranged. Agendas advance incredibly to our increasingly fastidious representatives, yet in addition, empowers the more Type B workers to center their thoughts into convenient and quantifiable assignments. The freshest move up to Basecamp 3 presented the Campfire include which is perfect for inward ventures, an advantage that was missing from the past rendition. This part of the product is ideal for intra-office non-customer work. For instance, the record supervisory crew utilizes this element to work together on building another layout for our customer introductions. In general, Basecamp enables my organization to accomplish extensive scale objectives by separating them into particular objectives.
I have been dealing with the customer confronting side of a medium-sized computerized advertising organization. I cherish that Basecamp adjusts superbly with our multi-customer firm. The latest upgrade to Basecamp 3 contributed to the item's utility. Basecamp's plan enables my collaborators and me to dole out and oversee undertakings crosswise over divisions. The new Campfire highlight extends Basecamp's utility to incorporate inner tasks, besides the principle advantage of sorting out customer work. This element takes into account an increasingly easygoing stream of thoughts for ventures that my group is chipping away at as a team.
After you have transferred documents, you can not download them combined at once. You need to exclusively download each document that you need. This can prompt having different form of a record. On the off chance that you don't erase a past adaptation of an archive, at that point there will be two. the best way to not keep running into this is to us the record fuction in Basecamp. This element is exceptionally essential. in the event that you don't remain over record the executives and discourse you could be soon over run and end up with a ton of tidy up work.
Basecamp provides a platform for collaboration and project management that can be the backbone of digital marketing agencies, software development companies, or any other company which has a team of 5+ and at least 5+ projects (my estimates, not limitations of the product). It just helps the team to keep it all in one place and more importantly - it helps bring together remote teams, which is an ever-increasing scenario for many IT companies hiring VAs, content writers, PPC specialists, developers.
It gives you the opportunity to manage a complex business with multiple projects and team members, providing a platform for communication and collaboration. I've personally used Basecamp for two years and have liked it in general for organizing Digital Marketing projects within an agency. You also get the ability to add the client to the project and choose what to show or hide from them, making it just a bit easier to keep them in the loop and get required feedback from them.
The ability to export tasks to Google Calendar is a good touch, but it would really depend if workflow creates Google Calendar worthy items. If not, you have a calendar within Basecamp.
Like any software with vast functionality, you have to learn all of its features to use it as it is intended to be used. Collaboration with teammates adds one more layer of complexity and problems can arise if the team is not coached to use it in a common way.
The ability to assign tasks to others can get overwhelming for the assignee. I personally had two account managers above me, as well as content writers I worked with and they all kept assigning even the smallest of tasks, or even worse - largely undefined tasks, that eventually led to me accumulating a whole lot of tasks and not seeking to clear my list.
I am a fundraiser, and often - OFTEN - have several big fundraising projects in preparation at the same time. Before Basecamp, it was a nightmare to keep all of the details for each event separate and clear, without dropping the ball on some important responsibilities. Unfortunately, failing to take care of an important detail on any of these events can be devastating, so I could barely sleep because of the stress of worrying about where I was on each project. Also, since I often use some of the same vendors (caterers, tent rental, hotel space) it was hard to remember if I had talked to them about each individual event, and had all of my facts straight for each individual event. Basecamp makes it possible to track each and every event carefully, set up connecting emails to keep everyone informed, and makes it very easy to set deadlines, timers, and reminders for every important goal and part of the event. It took an entire weekend to set up all of the lists, timelines, and connections needed within Basecamp for the eight complex fundraising events I had on my calendar when I first set up in Basecamp. But after that weekend, I slept better than I had in months because everything was organized, I could see in a few seconds exactly what was on my "To-do" list for each day, each week, and up until the day or the event, as well as what I was waiting for from anyone else. This program is certainly an expense. But it gave me incredible peace of mind.
It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.
A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive.
The other members of your team - not only your staff, but your client - must also be willing to learn Basecamp. On the other hand, once they do, they will love it - and you!
Voici quelques-unes des questions fréquentes sur Basecamp.
Types de licences disponibles pour Basecamp :
À partir de: 99,00 $US/mois
Type de licence: Gratuit, Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Basecamp.
Utilisateurs habituels du logiciel Basecamp :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles Basecamp est disponible :
danois, néerlandais, anglais, finnois, français, allemand, italien, japonais, polonais, portugais, espagnol, suédois
Types de licences disponibles pour Basecamp:
Appareils pris en charge par Basecamp :
Applications s'intégrant à Basecamp :
Billomat, Blinksale, Easy Insight, FreeAgent, Image Relay, Kayako, SeamlessGov, SnapEngage, Testuff, Usersnap
Ressources d'aide disponibles pour Basecamp :
FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo