Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes and analytics designed to empower sales professionals. Pipeliner CRM intelligently cuts through the noise so that you can focus on high value activities all in one place without the need for multiple tools. With an easy to follow visual sales process, profiles and charts, Pipeliner provides a clear pathway through the sales cycles with guidance on the correct actions to take while your buyers are making their way through the sales process, and even helps you identify key contacts within an organization. Access Pipeliner CRM from your desktop, your mobile device, and even offline. Pipeliner also integrates with your current email system so that you don’t have to switch back and forth.
Our customer service will work proactively to implement Pipeliner for your organization. Receive training so that you can get the system up and running quickly and efficiently. We are invested in your success which means our team will be available when a problem arises. We will also work with you to establish goals and proactively engage with you to ensure your milestones are met.
Avantages
The visual approach. I noticed right away that Pipeliner workes differently from other solutions. It is visual -- not dry spreadsheets but instantly understandable in pictures -- and intuitive. I don't need a thick manual. No need to think in ‘database structures’. Pipeliner shows me the sales process and how I move from stage to stage. Pipeliner ‘mirrors’ my behavior. I don’t have to understand all the technical workings -- I can just see what I need to know. I suddenly have an instant snapshot of my sales stages, what I need to do next, and this motivates me.
Also absolutely important and helpful is the integration of MS Outlook and the connection with several social networks.
Inconvénients
There are only few things I dislike. One is, I miss the possibility to import vcf-cards when I am creating a new lead. Also would be good for me - as located in Europe - the integration of the Xing-Network.
Avantages
The overall experience of signing up and installing the client software is good and we have had no technical issues. Customer support is good and documentation is available for using and customising the interface. For example we wanted to add a margin value field to each qualified opportunity and although this was not a default field it was easy to find instructions as how to do it. The new field is calculated and can be used for graphs and reports so we can see relative margins against project values. Pipeliner lets you run more than one pipeline and we have two, one for new sales and one for existing customer development. This makes it easier for sales team to keep their workload balanced between the two activities. The management reports feature is extremely useful and enables our directors to quickly see how the sales team are progressing in terms of wins, losses, potential and actual sales.
Inconvénients
Our directors want to encourage the sales team to add follow up actions after events. Unfortunately, you cannot add a telephone call or email as the follow up to a meeting. We have posted it as a feature request, but it is a surprising and pretty pointless limitation. Who wouldn't follow up a meeting with a phone call? It would also be nice if the pipelines could be colour coded as it can be difficult to know which one you are working in. Our only caveat is that should your internet connection fail and you carry on working, the 'auto-synch failure' alert is very small and easily overlooked. If you have to reboot the PC to solve the internet connection you will lose all the work added after the synch failure. We would like Pipeliner to auto-backup client data to the client PC which could be restored in the event of a synch failure.
Salespeople are a rare breed. They love meeting and/or talking to customers all the time. For them, productivity is measured in terms of number of deals closed every month. They are the entrepreneurs within the organization. They think the company runs successfully because of them. And they are simply right.
They have no time to do data entry. They simply do not have the time to follow cumbersome procedures. They want a CRM product that simply thinks like they do. And Pipeliner fits the bill perfectly. I am yet to see a product that is crafted for the Salespeople. As a salesperson, I am in love with Pipeliner, the CRM Software that made me fall in love with Sales again.
Avantages
Ease of Use
Integration with Apps that you use
Visualization of Sales stages
No expert skills required
Lets you focus on the right leads at the right time
Always available on the cloud and on your mobile devices [Android, iOS apps] - whether you are connected or not. Auto Syncing once you are connected.
There are no multiple editions to choose from. Single edition and you get all the features at one low price.
Over a 3 year period, you will pay 50% less than the popular cloud app [that tries to do everything under the sun completely ignoring the very purpose with which the company was started or what their name means]. Whereas Pipeliner is built for the Sales Force. To empower them in true sense.
What's more? You would have achieved more sales than if you use the popular cloud app. And cultivated happy customers for life.
Do you want more sales ? Do you want to manage your sales leads with utmost sophistication ? Do you want to make sure your sales people focus on the right clients at the right time ? Do you want to see your pipelines visually ? Do you want instant intelligence on everything about Sales at your fingertips ? Do you want your sales people to fall in love with Sales again ? The answer is "Pipeliner CRM". Go for it. You will NOT have any regrets.
Inconvénients
Nothing whatsoever. I have no complaints at all.
Avantages
Extremely powerful. Highly configurable, allowing us to fully align the software to our playbooks and existing sales processes. The ability to setup the relevant activities required per each sales stage, upload documents specific for a sales-stage and other features which support the process are fantastic. Pipeliner is not only workflow-focussed, it's also very intuitive to use. Social network integration (LinkedIn), Office365 integration and the WebGrabber tool are also fantastic. Pipeliner supports multiple departments, products and pricebooks. The reporting features for the creation of standard, advanced, private and shared reports is very comprehensive. We have been using Pipeliner for about 12 months now. The onboarding process was a breeze, their training was awesome, the whole team is extremely responsive, helpful and client-outcome-focussed. Highly recommend.
Inconvénients
There isn't much to dislike about Pipeliner. One of the features we are currently missing is the ability to automatically send scheduled reports (daily, weekly or monthly) to specified (internal or external) email addresses. This will hopefully be available soon.
Avantages
I've used many different CRM's throughout my 20+ years in sales and Pipeliner comes out on top. I love how Pipeliner put everything you need right in from of you, no having to click around multiple screens or complicated navigation. Plus everything looks so great. You don't see a dull spreadsheet style layout of data, you see the logo's of your clients, you see the faces of your contacts and you see all of your opportunities laid out neatly in the relevant stage of the sales process. Everything you nee to make the right decisions quickly is right there, with even more insight no more than a click or two away.
For us Pipeliner has transformed CRM from being passive and dull to being an active and engaging experience. I particularly love how you can easily mould Pipeliner around the way you work rather than being forced to change the way you work to comply with the way the CRM is designed. You really do get the sense the Pipeline team know what sales and selling is all about and they've worked hard to build a platform that keeps you focused and moving forward.
It's already a great tool we love to use and with every new release introducing amazing new features it's set to get better and better. Thank you Pipeliner.
Inconvénients
The mobile app is in need of an update so I'm looking forward to the new version coming out later this month. Having a telephone support number would be nice to have.
Pipeliner now offers 4 versions of its top-rated CRM, at 4 different price points, to meet the needs of businesses of all sizes.
Essentials--Basic sales management, tracking and collaboration
$35 per user/month, billed annually
Professional (Most Popular)--Full CRM functionality, advanced reporting, customization and unique productivity features
$65 per user/month, billed annually
Enterprise -- Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services
$85 per user/month, billed annually
✔ All Features INCLUDED!
☆ Email Integrations ☆
Email Integrations - Continue working in your email platform utilizing Pipeliner’s winning formula.
☆ Navigator ☆
Cut out the noise and focus on what’s immediately important with Pipeliner’s Navigator tool. Find 5 basic components all in one view: activity stream, target overview, notifications, suggestions and business overview.
☆ Sales Process ☆
Pipeliner adapts to a company’s sales process stages within minutes. Drag and drop your sales opportunities from one stage to another, track and analyze your opportunities, and find an instant overview of your business.
☆ Performance Insights ☆
Instantly see how your salespeople are performing using key performance indicators that you select as important for your business. Even compare individuals or sales units using the graph view.
☆ Mobile ☆
Access Pipeliner on-the-go with our mobile app
Pipeliner is CRM software that enables companies to expertly manage their entire sales process. Built with specifically the sales team in mind, Pipeliner CRM is unique in its focus on sales – from a visual, single-screen orientation of the sales pipeline to a comprehensive series of features supporting lead, contact, account and opportunity management.
Pipeliner CRM supports social selling with Twitter, Facebook, LinkedIn and Google+ integrations, allowing you to view and interact with your accounts and contacts in social environments. You can add pertinent information, share relevant or curated links, or reach out to strengthen the relationship, and Pipeliner CRM gives you shared connections for a richer view of your network and how it fits together.
Pipeliner CRM is for sales managers and their teams of sales professionals, and caters to small and medium-sized businesses across various industries. Its main features include lead management, sales pipeline view, accounts and contacts, feeds and activity trails, and in-depth reporting.
CRM (customer relationship management) software as a sales and marketing tool has fast become a business staple, and Pipeliner CRM, with its interactive visualization tools, enables sales people to gain actionable insights into their sales pipelines at the shortest possible time.
Integration with commonly used tools like Microsoft Outlook, Gmail, Google Tasks and Calendar enables an intuitive flow of information throughout the system, reducing data entry needs. Fields and forms customization can be done to match your workflow, and the app can be used anytime, anywhere – even without Internet connection.
Once logged in to Pipeliner CRM, you are immediately given a visual of your sales pipeline – qualifying a prospect, turning a lead into a sales opportunity, and all other necessary stages to finally make a sale. The data is updated and in real time, allowing you to focus on tasks and activities with the best possible impact on your results. Even your target goals are there, easily understandable and actionable.
Leads and opportunities can be dragged and dropped from one stage to another to reflect their actual placement in the sales pipeline. The Buying Center panel, which can be accessed by double-clicking on an item in the Pipeline or Leads pane, contains an organizational chart showing the key people instrumental in accelerating the forward movement of the sales process.
Lead management is a vital sales and marketing process, as data generated from the process are key to effectively gauging the efficiency of a team’s sales and marketing efforts.
The Pipeliner CRM Leads section contains data on both open and lost leads, and allows sales people to create new leads or import them from a CSV file. You can also change or release ownership of a lead and take unassigned ones. Lost leads can be opened for review, reinstated or deleted permanently. Pipeliner’s “archive” capabilities affords sales professionals the ability to never lose anything even if it isn’t in the current view.
With Pipeliner CRM, accounts, contacts, leads and opportunities all work hand in hand to make the sales process more efficient. Locate and click on the Accts & Contacts icon in the navigation bar and you’ll be taken to a summary page containing all your existing accounts and contacts.
Hovering your mouse over an item gives you a popup containing information such as upcoming activity, last activity and last message. A double-click takes you to a window with more comprehensive account/contact details such as open/won/lost opportunities, appointments, calls and tasks, activity feeds that can be sorted by date modified or created, documents, and notes. This is also where you add, edit or remove account/contact information.
Pipeliner CRM isn’t just about account and sales management, it covers task management and team collaboration, too. It allows you to create, assign and share tasks with other sales professionals in your team. Aside from managing and tracking activities, you can schedule appointments, set reminders, create status updates and real-time activity alerts, and generate activity reports based on pre-defined criteria.
Pipeliner CRM is fully integrated with Outlook, which means you get full email support and access to shared calendars and activities.
Sales managers and their teams of sales people find that in-depth, accurate reporting help them keep track of information at every step of the sales cycle, and reports that illustrate where they go wrong and why potential customers walk away allow them to improve on their sales approaches and develop organizational best practices for future marketing and sales endeavors.
Pipeliner CRM reports include timelines, audits, pipeline velocity, goals, targets, wins and lost opportunities. The Hit-Rate Manager is an analytics tool that lets you create, evaluate and track the performance reports of your sales team. Email reports can also be configured to receive periodical reports about the health of your sales pipeline.
Pipeliner CRM integrates with 25+ widely used applications. It supports full two-way synchronization with Google Apps (Gmail, Contacts, Tasks, Calendar, Google+ and Drive), Office 365, MS Office, Dropbox and Box.net. It can also integrate with social media apps like LinkedIn, Facebook and Twitter, email marketing tools like [MailChimp] (http://www.getapp.com/mailchimp-application), [Constant Contact] (http://www.getapp.com/email-marketing-from-constant-contact-application), Vertical Response and [Mad Mimi] (http://www.getapp.com/mad-mimi-application), and other tools like [QuickBooks] (http://www.getapp.com/quickbooks-online-edition-application), [Freshdesk] (http://www.getapp.com/freshdesk-application) and Zendesk.
You can even add external web pages like Mapquest, Yahoo! Maps, Dun & Bradstreet, and UPS tracking into Pipeliner CRM for more information (i.e., Dun & Bradstreet provides commercial information and insight on businesses, and Yahoo! Maps can help you get to a contact’s business address) without launching a web browser or another tab.
Pipeliner CRM’s pricing methodology is straightforward: a monthly subscription of $30 per user billed annually, with no extra “modules” or add-ons to fret about. Aside from the core features, this price already includes plug-ins, the offline client and mobile CRM app.
Voici quelques-unes des questions fréquentes sur Pipeliner CRM.
Types de licences disponibles pour Pipeliner CRM :
À partir de: 38,00 $US/année
Type de licence: Abonnement
version d'essai gratuite: Disponible
Pipeliner now offers 4 versions of its top-rated CRM, at 4 different price points, to meet the needs of businesses of all sizes.
Essentials--Basic sales management, tracking and collaboration
$35 per user/month, billed annually
Professional (Most Popular)--Full CRM functionality, advanced reporting, customization and unique productivity features
$65 per user/month, billed annually
Enterprise -- Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services
$85 per user/month, billed annually
✔ All Features INCLUDED!
Fonctionnalités du logiciel Pipeliner CRM :
Utilisateurs habituels du logiciel Pipeliner CRM :
Auto-entrepreneurs, Entreprises de taille moyenne, PME
Langues dans lesquelles Pipeliner CRM est disponible :
anglais, français, allemand, portugais, espagnol
Types de licences disponibles pour Pipeliner CRM:
Abonnement
Appareils pris en charge par Pipeliner CRM :
Android, iPhone, iPad
Applications s'intégrant à Pipeliner CRM :
ActiveCampaign, Capture, Chargify, Constant Contact, Freshdesk, Mailchimp, Mailjet, PieSync, SharpSpring, Social Campaigns
Ressources d'aide disponibles pour Pipeliner CRM :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
My business is B2B. What I’m selling is voice training, workshops, and speaking engagements. Until recently, my business was developed through public relations, publishing in special interest magazines, and through people finding me through the website and social media.
About 2 years ago, I began to see a dramatic change. I needed more than a database and a bit of marketing automation -- I needed a sales process to help me drive interest and drive business. Competition was rising and it was obvious that I needed a more structured way to keep my contacts, accounts, and business relationships organized and vibrant. For both existing and new business relationships, I needed a way to nurture those relationships.
It became clear that all my business was not going to come to me any longer. I needed help selling to my key persons -- that’s when I looked for the right CRM tool. In the end, I found Pipeliner through searching on Google. I had asked colleagues and friends for recommendations, but the software they or their companies used was too unwieldy, complex, and expensive. c
Today I can say, Pipeliner helps me to stay in touch with the most promising customers and to make more business with less effort.