Brightpearl
En savoir plus sur Brightpearl
Brightpearl est un logiciel de gestion de la vente au détail hébergé dans le cloud et destiné aux commerces de détail et aux grossistes omnicanaux. Gérez vos stocks, vos commandes, vos achats, votre comptabilité, vos CRM, vos points de vente et vos traitements en temps réel au sein d'une même plateforme. Libérez du temps et réduisez les erreurs en automatisant vos flux de travail. Obtenez des informations détaillées sur la rentabilité des produits, des clients, des canaux et des fournisseurs.
Avec Brightpearl derrière tous vos canaux de vente en ligne, de sites marchands et de ventes hors ligne, vous aurez un contrôle total sur ce que vous vendez et où. Brightpearl tient chaque canal à jour en temps réel, en veillant à ce que vous ne manquiez aucune opportunité de vente, ni ne fassiez de surventes. Brightpearl se connecte de façon native à Magento, Shopify, BigCommerce, Amazon, eBay, etc. pour vous aider à gérer de manière centralisée votre activité de commerce omnicanal.
Brightpearl est le système de gestion de vente au détail le plus abordable et le plus complet. L'abonnement et la mise en œuvre de systèmes comparables peuvent représenter plus du double du prix de Brightpearl, avec une complexité supplémentaire inutile pour une entreprise de commerce omnicanal ''lean''.
Une fois tous les achats, la gestion des stocks et les ventes consolidés dans un système unique, Brightpearl pourra comprendre et vous indiquer la rentabilité de vos stocks. Tous les lots et unités d'inventaire conservent leurs coûts et les coûts perçus tout au long de leur cycle de vie et fonctionnent selon le principe du ''premier arrivé, premier sorti'', dans les flux de traitement des commandes.
Découvrez comment Brightpearl peut vous aider à développer votre entreprise. Prenez contact et réservez une démonstration dès aujourd'hui.
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Brightpearl
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Langues
anglais
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Brightpearl
Images
Fonctionnalités
Nombre total de fonctionnalités pour Brightpearl : 140
Alternatives
OrderWise
Ordoro
Extensiv Order Manager
Google Docs
Avis
Vous avez déjà Brightpearl ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great software
Publié le 28/04/2021
Avantages
Stock control is the most impactful and helpful
Inconvénients
The add ons which are required such as automation
Réponse de Sage
Hi Nicky,
Thank you for your review of us, we really appreciate it.
It's fantastic to hear that you're finding so much value in our stock management functionality.
On the add-ons, we understand that a one size fits all approach doesn't work for everyone so with us, you can pick and choose the tech stack that fits best for you. We think that this is the right approach rather than mandating what our customers use. I hope this makes sense?
Thank you again, for the review.
Tom (Brightpearl)
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
We moved from Sage
Publié le 28/09/2020
The relationship manager and technical response is now good and because we have had problems with...
The relationship manager and technical response is now good and because we have had problems with our supply change we have now bought Demand Planner and are confident that this will help greatly with our management of supplies and the amount of time taken in dealing with them.
Avantages
We moved some years ago from Sage, which was causing us serious problems and although the original implementation was rather time consuming and the product cost very much more than Sage we have over the years been pleased we made the move.
We are mainly geared towards traditional rather than on-line sales but the interface with other apps is good, the accounting is solid and the sales/warehousing function substantially meets our needs.
Inconvénients
All aspects are ok - does a good job for us
Réponse de Sage
Hi Martin,
Thank you for sharing your thoughts on Brightpearl, we love hearing from our customers!
Your feedback echoes a lot of concerns businesses come to us with when they're looking at upgrading their traditional back office systems. We build our implementation plans around the requirements of our customers, so while they can be time consuming, they're vital to ensure that you hit the ground running. Which is sounds like you did! So great to hear!
It's excellent to hear the great support that you're getting from our teams too. We've had rave feedback about Brightpearl Demand Planner so it's great that you've invested in that too.
Thank you again,
Tom
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
An ERP that attempts to find a mid-market ecommerce niche but falls short in many ways
Publié le 25/11/2020
Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start...
Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start looking elsewhere and abandon the tremendous investment we had made in Brightpearl.
If your business has over $5 million in sales, and a dedicated full time bookkeeper who interacts daily with both purchasing staff and sales staff, Brightpearl may be a fit for you. If not, we do not recommend Brightpearl.
Avantages
Brightpearl has a lot of features and can be powerful at automation in some areas.
Inconvénients
Brightpearl is expecially weak in several essential areas: onboarding/training, user interface, purchasing automation. Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way. You will need a third party data consultant familiar with Brightpearl data to get the data in the right format. Training is inadequate. We were never trained in much of the system because the trainer ran out of time. We asked repeatedly for more training but were not given it. This created enormous extra work for our team throughout the first few months. In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained on it. The user interface is antiquated. We've never experienced a user experience that required so many clicks to do the most basic things. Data is not visible in context during purchasing or inventory management. Purchasing in general is clunky. Time consuming.
Pourquoi choisir Brightpearl
We left Volusion and moved to BigCommerce. Whereas Volusion had a native inventory management system, Bigcommerce does not. So we needed an inventory management system with automation for drop ships and in-house fulfillment. We thought Brightpearl would provide inventory management, sales automation and financial accounting that would provide transaction level insight into our purchasing and sales.Pourquoi passer à Brightpearl
It had promised to be robust and powerful.Réponse de Sage
Hi Steve,
Thank you for the feedback.
I'm sorry to hear that you're reporting such issues with our onboarding. Our implementation team match training plans with against a defined list of the modules our customers tell us they're looking to adopt when they go live with us. In short, if something will be used, training on it will be provided.
We have been aware you feel that training has fell short in some areas and in response, your Project Manager and our VP of Global Professional Services have both attempted to get in touch with you to schedule additional training, but have not received any response.
We would really like to discuss these issues 1:1, so please get in contact with us ASAP so we can work on a way forward together.
Tom (Brightpearl)
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Brightpearl made things so much easier to track
Publié le 07/07/2021
Before Brightpearl we were using various systems to track stock, fulfill orders, deal with...
Before Brightpearl we were using various systems to track stock, fulfill orders, deal with accounts, manage our suppliers — which was all a bit crazy and really time-consuming.
This was the first time using software like this, but Brightpearl ran several training sessions and gave an open floor to discuss how to utilize Brightpearl best for us. Their support has been exceptional and they've been on hand to help clarify issues we encountered quickly.
Avantages
We’ve used Brightpearl for several years now, and I can confidently say that adopting it has made things way more efficient, saved us a significant amount of time, and helped us understand the business better. We’ve got several departments working together through a unified hub to manage sales, stock, and reporting across all our different sales channels.
Brightpearl has allowed us to focus more of our time on growth rather than being swamped under a load of different systems that didn’t give us an up-to-date picture of where we were.
Inconvénients
There is a bit of a learning curve with understanding everything that the software can do.
Réponse de Sage
Hi Alex,
Thank you very much for leaving us your review.
It's wonderful to hear about the huge positive impact that switching to Brightpearl has been for you all.
It's also great to hear about the great experience you had with being trained and setup on our platform - and it sounds like that great experience continues to this day.
Thank you again,
Tom (Brightpearl)
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Manages the core of our business, finances and products.
Publié le 08/02/2017
We have been using brightpearl for several years now and the core function of the system has been...
We have been using brightpearl for several years now and the core function of the system has been to centralise around the accounts and stock management for our business. This means it's super easy to keep control of the business critical systems. The system has grown and expanded and as a small business I don't need a lot of this but it's there incase.
The most important thing we have found is the super easy simple Brightpearl POS solution that is sharing the same core data for products/customers/payments as our website and accounts in real time so if the last item sells online then we don't over sell this in store at the weekend. We have two small showrooms and can have two separate pos channels that make it easy to deal with customers in store and telephone orders in the main program. Push sales from POS to backend and vice versa. It makes us more efficient and look more professional in store and on the phone.
Even as a small business we have constantly changing stock and a large number of products (over 11,000) so need control of those as simply as possible. Brightpearl has done that for us along with accounts functionality.
I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets. The core simple EPOS is just perfect for us with multichannel order routes to the dispatch desk.
Avantages
the simple EPOS systems linked into the core of the system in real time. You have to do things by the book and can't cut corners in processes.
Inconvénients
Sometimes you have to do things by the book and can't cut corners in processes.
Brightpearl - FAQ
Voici quelques-unes des questions fréquentes sur Brightpearl.Q. Quels sont les types de licence disponibles pour Brightpearl ?
Types de licences disponibles pour Brightpearl :
- À partir de :
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Brightpearl ?
Utilisateurs habituels du logiciel Brightpearl :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Brightpearl est-il disponible ?
Langues dans lesquelles Brightpearl est disponible :
anglais
Q. Brightpearl prend-il en charge les appareils mobiles ?
Appareils pris en charge par Brightpearl :
iPad (mobile)
Q. Avec quelles applications Brightpearl peut-il s'intégrer ?
Applications s'intégrant à Brightpearl :
Adobe Commerce, Authorize.Net, Avalara, BigCommerce, Bill.com, Dotdigital, Glew, Klaviyo, Mailchimp, PayPal, Quickbooks Online, ShipStation, Shopify, Shopify Plus, Stripe, Worldpay, Xero, ekmPowershop
Q. Quelles sont les ressources d'aide disponibles pour Brightpearl ?
Ressources d'aide disponibles pour Brightpearl :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Brightpearl.
- Logiciels de vente en ligne
- Logiciels de caisse
- Logiciels de gestion de points de vente
- Logiciels de comptabilité
- Logiciels BPM (Business Process Management)
- Logiciels WMS (Warehouse Management System)
- Logiciels ERP
- Logiciels de gestion de stocks
- Logiciels de gestion d'affaires
- Logiciels de gestion des commandes
- Logiciels d'e-commerce
- Logiciels pour inventaire
- Logiciels de bons de commande
- Logiciels e-commerce multicanal
- Logiciels de supply chain management
- Logiciels pour la distribution
