--- description: Zoho Assist : qu'en pensent les utilisateurs ? Lisez les avis sur Zoho Assist, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/292/it-service-management-itsm/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.fr/software/9913/zoho-assist Page : 1/60\ Suivant: [Page suivante](https://www.getapp.fr/software/9913/zoho-assist?page=2) > Offre une prise en charge rapide des clients distants grâce à des sessions d'assistance à distance surveillée sur le web et la gestion des ordinateurs distants sans effort via un accès distant sans surveillance. > > Conclusion : 1479 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1479 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **Prix à partir de**: 480,00 DOP - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Prix**: Essai gratuit de 15 jours, plans d'assistance à distance et d'accès sans surveillance - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, bulgare, chinois, coréen, espagnol, français, italien, japonais, néerlandais, portugais, suédois - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à distance et surveillance - Alertes/Notifications - Annotations - Assistance à distance - Audio/Vidéo HD - Authentification - Capture d'écran - Chat en temps réel - Chat et messagerie - Chat vidéo - Communication multicanal - Comptes d'utilisateur multiples - Conférences - Conférences vidéo - Contrôles/Permissions d'accès - Desktop/Browser Sharing ## Intégrations (17 au total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) ## Catégories connexes - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) - [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software) - [Logiciels d'infogérance](https://www.getapp.fr/directory/645/managed-service-providers-msp/software) - [Outils de télétravail](https://www.getapp.fr/directory/1699/remote-work/software) - [Logiciels de bureau à distance](https://www.getapp.fr/directory/1731/remote-desktop/software) ## Logiciels similaires 1. 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Zoho Assist is the best ----- ### "Trial Extension Request" — 5.0/5 > **Utilisateur vérifié** | *16 juillet 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked is that it's a solution for both attended and unattended remote support. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. > > **Inconvénients**: So far, it meets all my expectations. For this reason, I request an extension of the trial version, please. > > Overall, Zoho Assist provides attended and unattended remote support, which is quite important for my company: chat, video, and calls. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 février 2026* | Internet | Taux de recommandation : 5.0/10 > > **Avantages**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Inconvénients**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "Pretty solid solution for small tech companies" — 5.0/5 > **Utilisateur vérifié** | *7 mai 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Pretty smooth transition with branding. The remote feature is smooth on the web portal, desktop agent and iphone app. Customer support is spot on with quick response when issues are reported. Pretty simple to use once you get use to the management page. > > **Inconvénients**: Not much on the end point reporting side at this time but i imagine its in the works. I've experienced 1 bad connection issue but that was cleared up after reporting to support. > > Overall its been a great experience. I was a bit on edge with the cost for the service but its been pretty solid compared to connect wise. ----- ### "Zoho Assist review" — 4.0/5 > **Mohamed** | *28 juin 2026* | Aviation et industrie aéronautique | Taux de recommandation : 8.0/10 > > **Avantages**: Great system specially for internal IT support Ticketing \& Change Request Logs — built-in ticket system, every IT action tied to a ticket, full change history for management visibility Device Monitoring — real-time health monitoring, proactive issue detection before users complain Hardware \& Software Inventory Scan — automatic scan of all enrolled devices showing installed software, hardware specs, printers, and user accounts > > **Inconvénients**: The price a little high , if the price is lower it would allow us to add more licance with even highr > > Hardware \& Software Inventory Scan — automatic scan of all enrolled devices showing installed software, hardware specs, printers, and user accounts ----- Page : 1/60\ Suivant: [Page suivante](https://www.getapp.fr/software/9913/zoho-assist?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9913/zoho-assist) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées