GeoOp

GeoOp

Field Service Management made easy for Trades and Services.

4.1/5 (18 avis)

GeoOp - Présentation

GeoOp is complete job management all wrapped into a low cost, easy to use service with premium support. It's wherever you and your team are and can be used on any device.
It really is job management made easy; designed for trade and service businesses, from plumbers to health care workers, it’s simple to manage field staff’s job sheets and the wider business.

With client and job information all centralised, it’s painless to create, assign and schedule jobs whilst accurately tracking field staff’s time and job status. You can even quote, invoice and receive payments on the go. You'll be like; “Where has GeoOp been all my life!?”

Prix

À partir de
70,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Royaume-Uni, États-Unis

Langues

anglais

GeoOp - Avis

Note globale
4.1/5
78% d'avis positifs
9
Excellent
5
Très bien
0
Moyen
2
Médiocre
2
Mauvais
Michael E.
Traduire avec Google Translate

Game Changer

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 06/12/2016
Provenance de l'avis : Capterra

I had been pondering the software for a small arm of my business, of about 5 field workers, and decided to give it a go, within a week, I was so shocked by its impact on my business I rolled it out across all departments, the workgroup functionality is outstanding for skills & operatives working geographic location allowing individual branches within one organisation. We went from 5 licences to 50, the company is New Zealand based but my Account manager is UK based and actually located with 10 miles of my office), this don't really matter, as I have had a 1 hour online demo, email contact and a telephone call to discuss costs, so simply being UK based goes a long way. Regarding the cost, I could see how a small business could literally grow a business overnight, my business had already grown and built an infrastructure of each are of our business. Logging new jobs, Quoting new jobs, dispatching jobs, keeping records on file, the list goes on but by bringing them together within one piece of software will minimize a huge amount of none productive time spent in our office so our team can focus on more worthwhile areas of the business. I am continually adding more and more teams onto our system once you achieve the package for 50 people the cost increases in lots of 10, up to 200, then you ring them up. Whatever plan you opt for, your savings will be a minimum of 10 times that, plus with the functions available for Quote & Invoice it will assist in capturing all those little jobs that add up. Buy it now!

Avantages

Scheduling, dispatch, quoting, invoicing, work orders adding multiple visits to jobs, plus goods, notes & pictures and signatures the list goes on!

Inconvénients

Haven't found any yet.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
David G.
Traduire avec Google Translate

Great work

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/09/2016
Provenance de l'avis : GetApp

We use Geo op to manage the service dept of our company with several service techs
the mobility and ease of use has cut the paperwork down to nothing.
we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.

Avantages

customer support have been prompt and taken into consideration the requests of what we needed to get out of the app and modified to suit

Inconvénients

to be able to store more than one email address per client would be good

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Vrnda P.
Traduire avec Google Translate

A good simple app for job management

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 21/09/2016
Provenance de l'avis : GetApp

I used GeoOp almost every day - the company I work for is a plumbing company with 9 employees and we use GeoOp for scheduling jobs, tracking time spent on jobs, pricing jobs and keeping track of all materials used. It's very simple and easy to use. I would say it's very good for what it does, striking a reasonable balance between being user friendly and having tons of features.

Avantages

- Very easy to use and simple
- Works well with iOS
- Clean app design
- Plays well with xero

Inconvénients

- Doesn't work that well with Android OS
- API for Armada is a bit buggy and doesn't always work
- Not a huge array of features (more colour tabs would be nice, and ability to edit and arrange where items appear on an invoice generated through GeoOp to make it look nice would be good)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Tom M.
Traduire avec Google Translate

Good Entry Level Job Management Program

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/09/2018
Provenance de l'avis : Capterra

Whilst we have now moved on, no hard feelings. They helped me grow my business to where we are today.

Avantages

Reasonably easy to use program and extremly reliable.

Inconvénients

Very basic. We started with GeoOp 5 years ago and have just moved on in search for more advanced features.
We moved just before they released the new cost structure, and i dont think i would have been happy paying the new rates.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10
Andrew B.
Traduire avec Google Translate

Constant issues, crashing and login issues.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/02/2017
Provenance de l'avis : Capterra

Be prepared to not be able to login. Here we are today, monday morning and once again none of my staff can login. All are sitting in the office meant to be in jobs and neither the desktop app or native iOS app and can't login. Im sick and tired after being with this company for over 2 years now with all the support issues. They recently sent an email that Geoop was migrating to a new server to fix all these issues, since that (about 4 weeks ago) there have been more issues than ever before.

I wouldn't recommend this platform to anyone until its stable, sadly i feel caught up in its ecosystem and haven't found another solution. More than happy for anyone to ask any questions about the service and ill happily respond.

Pros:

Hooks up to Xero.

Cons:

Not reliable.

Just waiting for clients to call me today and tell me my fortune when we don't turn up to jobs as we can't open the calendar.

This isn't an isolated event.

Prepare to be disappointed.

Avantages

Xero compatible.

Inconvénients

unreliable, constant crashing, saving issues. empty promises.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

1.0/10

GeoOp - Prix

À partir de
70,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Licence based model - starting at $70.00 per month for 2 licences.

GeoOp - Fonctionnalités

  • API

  • Audit
  • Champs personnalisables
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Gestion des stocks
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur GeoOp

GeoOp - Principales fonctionnalités

  • Android App
  • Assign jobs based on staff location
  • File Attachments to Jobs
  • GPS Tracking - Staff and Assets
  • Geo Scheduling
  • Global phone and email support
  • Integrations - Xero, Freshbooks, Navman, iAuditor
  • Invoicing and Billing
  • Job Quoting
  • Job Templates & Reporting
  • Job notifications via App popups & SMS
  • Map view and directions to the job
  • Mobile invoicing
  • Real-time Job Scheduling
  • Record Parts & Labor
  • Recurring Jobs
  • Store photos manuals & other PDFs
  • Web Services Access
  • Windows 8 & Mobile app
  • iPhone & iPad apps

Avantages

+ Our designs are not locked down. We’re always listening to what you have to say and improving your experience.

+ Easy to pick up but hard to put down. Job management software you and your team will love.

+ We won’t add to your admin we will dramatically reduce it. Let GeoOp do the heavy lifting while you do more of what you love.

+ Our security measures are world-class ensuring your information is kept much safer than in a filing cabinet or server in your office.

+ Android or iOS we have a beautifully designed app for whatever device you prefer. Make mobility work.

Analyse de GetApp

A simple, out-of-the-box field service management solution, GeoOp helps businesses move away from clunky, complicated, and expensive systems or extensive paper and fragmented solutions by allowing real-time data usage and sharing between the home office and field personnel. With GeoOp’s numerous built-in features, you no longer need to assign jobs, track their progress, and create invoices using disparate tools such as spreadsheets, calendar apps, a whiteboard, and an invoicing system.

GeoOp enables entrepreneurs to literally take their business anywhere with them through a centralized data repository where quotes, pending and ongoing jobs, recurring jobs, client data, job site photos, file attachments, invoices, and more can be accessed whenever, wherever from any Internet-connected device.

Its core features include real-time scheduling and GPS tracking, paperless job administration, record management, integration with other business apps, reporting, and mobility.

GeoOp maintains a simple, easily navigable dashboard that can be branded and customized.

Description du logiciel GeoOp

Job management in the field service industry traditionally entails a lot of “office to field and vice versa” exchanges through phone calls, text messaging, and other channels for everybody to be on the same page. Instances when fieldworkers are made aware of an emergency or additional job assignment only when they get back to the office aren’t unheard of. And of course, there’s the never-ending paperwork that needs to be organized at the end of the day.

GeoOp is a multi-featured job management solution that can automatically send out SMS and popup notifications whenever an update to a job order is posted, a new job is created and assigned, among others. It provides driving directions, and allows field personnel to invoice their clients and capture electronic signatures from their mobile devices.

The mobile app can be downloaded on Apple, Android, and Windows devices.

The GeoOp mobile app enables field service personnel to do their jobs right through updated job information, client data, maps, and driving directions.

GeoOp - Principales fonctionnalités

Real-Time Scheduling and GPS Tracking

With GeoOp’s GPS tracking system, you know where your staff and other assets are in real time. When job requests are phoned in, you simply log the details into GeoOp and assign the job based on skill, availability, or worker location, depending on what best fits.

Once a job is assigned, the staff can be duly notified via popups and SMS, and accept or reject the assignment as necessary. GeoOp also provides the most efficient driving routes to save on travel time and fuel costs.

GeoOp uses data from the GPS tracking devices installed in your vehicles to track the location of your staff and fleet in real time.

Paperless Business Administration

Quotes, job sheets, file attachments, invoices, inventory, revenue statements, expense summaries – these and many more are part of everyday field service administration. While they’re necessary to drive a business to profitable levels, they take up considerable time and labor resources. If you’re using several different apps to manage each, redundant data entry can stunt your company’s growth due to lost time and business opportunities.

GeoOp enables organizations to easily turn a quote into an open job order, a completed job into an invoice, and a paid invoice into an accounting entry with just a few mouse clicks – no more paper printouts to send to concerned parties. Because all your records are stored in a central data hub that you can access on demand anytime, anywhere, no longer are you limited to your desk to effectively manage jobs, your workforce, clients, and your company’s financial health.

GeoOp's centralized data hub and integration with various third-party systems reduce the need for paper printouts and keep manual data entry to a minimum.

Record Management

With GeoOp, essential data is kept in one place – input once, shared, and updated as necessary. Updates are synced across users’ devices in real time, and automatic alerts ensure the right people are equipped with the right level of information to get things done.

With client information, workforce files, job records and histories, as well as photo attachments, PDFs, and manuals in one centralized repository, data search and retrieval no longer requires hours of digging through stacks of files. Users are also ensured of up-to-date information no matter what device they access the data from.

Because every piece of data your company tracks is in a single location, search and retrieval can happen within a few seconds' time.

Reporting

For comprehensive visibility into the status of your field service business, GeoOp has a built-in reporting functionality that allows you to generate reports by staff member, client, job, charge, staff role, business type, job status, and lead source.

Other reports that can be created include staff list, jobs list, message history, and invoicing reports.

Reports offer insight into how a company fares versus targets. GeoOp provides various reporting filters so you're only shown the information you need at any given time.

Mobility

GeoOp’s mobile capability empowers field personnel to send/receive messages to/from the home office, and the home office to track the whereabouts of their staff, vehicles, and other assets in real time. While on the job site, fieldworkers have the ability to update job sheets, track time, add photos and files, record parts and labor, draft payments, attach customer signatures, and take payments on the fly.

Parts and their associated costs and prices are stored in the system, so quotes for additional jobs can be created without fear of under- or overcharging, sent to customers, and subsequently converted into an open job post-customer acceptance, allowing your company to score more businesses faster.

Fieldworkers can perform various admin tasks with the GeoOp app on their mobile devices. Creating invoices for every completed job is just one of them.

GeoOp - Intégrations

GeoOp supports integration with the following third-party apps: Xero, FreshBooks, MYOB, Unleashed, Navman, EROAD, iAuditor, and ArmadaGPS. Integration with QuickBooks Online is coming soon.

GeoOp - Prix

GeoOp offers several subscription options depending on the number of licenses your company needs: up to two licenses, $39 per month; up to five licenses, $59 per month; up to 15 licenses, $139 per month; up to 50 licenses, $399 per month; up to 150 licenses, $1,050 per month. For more than 150 licenses, pricing can be obtained from their sales department.

A free 14-day trial is also available.

GeoOp - Résumé

  • All-in-one field service management solution that provides real-time visibility into your day-to-day field service operations
  • GPS tracking of your fieldworkers, vehicles, and other assets
  • Works on the iPad, iPhone, iPod Touch, Android, and Windows 8 devices
  • Integrates with common accounting apps like Xero, FreshBooks, and MYOB
  • User interface that’s easily navigable, designed for simplicity, customizable, and brandable
  • Can work in any country where there are Internet, tablets, smartphones, and Google Maps

GeoOp - FAQ

Voici quelques-unes des questions fréquentes sur GeoOp.

Q. Quels sont les types de licence disponibles pour GeoOp ?

Types de licences disponibles pour GeoOp :

À partir de: 70,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Licence based model - starting at $70.00 per month for 2 licences.

Q. Quelles sont les principales fonctionnalités du logiciel GeoOp ?

Fonctionnalités du logiciel GeoOp :

  • Android App
  • Assign jobs based on staff location
  • File Attachments to Jobs
  • GPS Tracking - Staff and Assets
  • Geo Scheduling
  • Global phone and email support
  • Integrations - Xero, Freshbooks, Navman, iAuditor
  • Invoicing and Billing
  • Job Quoting
  • Job Templates & Reporting
  • Job notifications via App popups & SMS
  • Map view and directions to the job
  • Mobile invoicing
  • Real-time Job Scheduling
  • Record Parts & Labor
  • Recurring Jobs
  • Store photos manuals & other PDFs
  • Web Services Access
  • Windows 8 & Mobile app
  • iPhone & iPad apps

Q. Qui utilise GeoOp ?

Utilisateurs habituels du logiciel GeoOp :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues GeoOp est-il disponible ?

Langues dans lesquelles GeoOp est disponible :

anglais

Q. Quels sont les types de licence disponibles pour GeoOp ?

Types de licences disponibles pour GeoOp:

Abonnement

Q. GeoOp prend-il en charge les appareils mobiles ?

Appareils pris en charge par GeoOp :

Android, iPhone

Q. Avec quelles applications GeoOp peut-il s'intégrer ?

Applications s'intégrant à GeoOp :

9 Spokes, Amanuens, Appenate, Bitium, Forms On Fire, FreshBooks, MYOB Essentials, Unleashed Software, Xero, Xero

Q. Quelles sont les ressources d'aide disponibles pour GeoOp ?

Ressources d'aide disponibles pour GeoOp :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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