GeoOp

La gestion des interventions est simplifiée pour les entreprises de commerce et de services.

4,1 /5 (50 avis) Donnez votre avis !

GeoOp - Présentation

Description du logiciel GeoOp

GeoOp est une solution complète de gestion des tâches. Peu coûteuse et conviviale, elle propose une assistance technique de qualité. Le système est accessible depuis n'importe quel endroit et peut être utilisé sur n'importe quel appareil.
Ce logiciel simplifie la gestion des tâches. Il a été conçu pour les entreprises de commerce et de services : les plombiers, travailleurs de soins de santé, etc. Il permet de gérer les fiches de travail du personnel en intervention et l'ensemble des activités de l'entreprise.

Les informations relatives aux clients et aux tâches étant toutes centralisées, cette solution permet de créer, d'attribuer et de programmer les tâches tout en suivant avec précision le planning et l'état d'avancement des travaux du personnel en intervention. Vous pouvez également établir des devis, des factures et recevoir des paiements en déplacement. GeoOp vous aide à gérer les tâches quotidiennes.

GeoOp - Présentation

Prix

À partir de
15,00 $AU/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

GeoOp - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Royaume-Uni, Australie
Langues
anglais

GeoOp - Avis

Note globale
4,1
/
5
Excellent
24

Très bien
17

Moyen
2

Médiocre
2

Mauvais
5

Rapport qualité-prix
3,9
Fonctionnalités
3,7
Simplicité d'utilisation
4,1
Support client
4,2
82% des utilisateurs recommandent cette application
Ben K.

Competitive edge

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.


Traduire avec Google Translate
Bronie N.

Geoop appraisal

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll.
Has met most of our expectations.


Traduire avec Google Translate
Andrew P.

Unreliable, has so much potential but always having issues with tech support

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks.

1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence

2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed.

3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered.

4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.

- these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company.

It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them.

Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.


Traduire avec Google Translate
Ken T.

This is a Great program that has helped our business with organization and billing

We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.


Traduire avec Google Translate
David G.

Great work

We use Geo op to manage the service dept of our company with several service techs
the mobility and ease of use has cut the paperwork down to nothing.
we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.


Traduire avec Google Translate
Ben K.
Traduire en français
Traduire en français

Competitive edge

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/09/2016
Provenance de l'avis : GetApp

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.

Avantages

Scheduling
Xero Partner
Armada GPS Partner
Deputy Partner

Inconvénients

Whilst out on the field it is only as fast as the Mobile Internet service provider.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Bronie N.
Traduire en français
Traduire en français

Geoop appraisal

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/09/2016
Provenance de l'avis : GetApp

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll.
Has met most of our expectations.

Avantages

Customer detail provision,
Timesheet report
Audio feature

Inconvénients

Can't upload when not on line (we have signal issues here in wehangarei and nothing can be added if the signal is out) would be great if we could still enter the data on the app itself and it would upload when in signal.
Inventory not on app itself only oline.
Cant report or print out list of whats billed and whats not, atleast I havent figured out how to do this in reporting

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Andrew P.
Secteur d'activité: Matériaux de construction
Traduire en français
Traduire en français

Unreliable, has so much potential but always having issues with tech support

Publié le 28/09/2015
Provenance de l'avis : GetApp

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks.

1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence

2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed.

3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered.

4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.

- these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company.

It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them.

Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.

Avantages

- integration with XERO. but even this has had its issues in the past.

Inconvénients

- slow and unreliable, constant crashing
- app and desktop issues syncing (especially times and flags)
- inability to remove days from calendar (we all use macbooks with 11" or 13" small screens and you have to see SAT/SUN on the calendar) which is a wast of 20% of our screen.
- clients have to be assigned a physical address when creating them, even though we have no need for one to be entered. Each time we have to make something up.
- i could go on...

Traduire en français

Réponse de GeoOp

Hello Andrew – I am very sorry to hear about the problems you have been experiencing. Yesterday we did experience some intermittent performance spikes and these have now all been resolved.

I will get our head of support to contact directly today and discuss, can you please email support@geoop.com - Attention Gareth Bristow, and include your business name and contact number so we can call you as soon as possible.

Kindest Regards
GeoOp

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Ken T.
Traduire en français
Traduire en français

This is a Great program that has helped our business with organization and billing

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 25/10/2016
Provenance de l'avis : GetApp

We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.

Avantages

This program has everything we were looking for from Customer lists with addresses and mapping software, Ability for a secretary to enter and assign work remotely, Complete parts list to draw from. and ability to schedule return visits.

Inconvénients

We are disappointed in the amount of time it takes to compile a list of part used on a job. The search interface is clumsy and needs to have contact with the internet all the time as the parts list is not on the device. There needs to be a quicker easier way to add parts to the job. Customer list as well is not stored on the device and needs to be connected to the internet .

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

David G.
Traduire en français
Traduire en français

Great work

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/09/2016
Provenance de l'avis : GetApp

We use Geo op to manage the service dept of our company with several service techs
the mobility and ease of use has cut the paperwork down to nothing.
we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.

Avantages

customer support have been prompt and taken into consideration the requests of what we needed to get out of the app and modified to suit

Inconvénients

to be able to store more than one email address per client would be good

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
7,6/10
Basé sur 50 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

GeoOp - Prix

GeoOp - Prix

À partir de
15,00 $AU/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
3,9/5
Basé sur 50 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

GeoOp - Fonctionnalités

GeoOp - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3,7/5
Basé sur 50 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

GeoOp - FAQ

GeoOp - FAQ

Voici quelques-unes des questions fréquentes sur GeoOp.

Q. Quels sont les types de licence disponibles pour GeoOp ?

Types de licences disponibles pour GeoOp :

À partir de: 15,00 $AU/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel GeoOp ?

Nous n'avons pas d'informations sur les fonctionnalités de GeoOp.

Q. Qui utilise GeoOp ?

Utilisateurs habituels du logiciel GeoOp :

PME, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues GeoOp est-il disponible ?

Langues dans lesquelles GeoOp est disponible :

anglais

Q. Quels sont les types de licence disponibles pour GeoOp ?

Types de licences disponibles pour GeoOp:

Abonnement

Q. GeoOp prend-il en charge les appareils mobiles ?

Appareils pris en charge par GeoOp :

Android, iPhone, iPad

Q. Avec quelles applications GeoOp peut-il s'intégrer ?

Applications s'intégrant à GeoOp :

9 Spokes, Bitium, Forms On Fire, MYOB Essentials, MYOB Essentials, QuickBooks Online, Unleashed Software, Xero, Xero

Q. Quelles sont les ressources d'aide disponibles pour GeoOp ?

Ressources d'aide disponibles pour GeoOp :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo