SurveyGizmo - Prix, fonctionnalités, avis et comparateur de logiciels

SurveyGizmo

Make Smarter Decisions with the Word's Best Survey Platform

4.7/5 (169 avis)

SurveyGizmo - Présentation

SurveyGizmo is the online survey tool for new business. Rich in features and with an honest price, SurveyGizmo is ideal for the feature-focused marketers, researchers and educators. Whether you are doing simple surveys, complex surveys, evaluations, polls, or HR studies; SurveyGizmo is the right survey tool for you.

It's easy:
No experience needed. Jump right in and create an online survey, poll or
website form in minutes

Sophisticated Reporting
Drill down into your data and create detailed reports you can share with your peers and clients.

Enterprise Features
Manage multiple users, teams, permissions and roles. Experience integration with Salesforce and other SaaS products.

Surveys, Polls & Evaluations
Use surveys for research, insight, tracking and marketing automation.

Advanced Feature Set
Every advanced feature imaginable - like branching, page jumping, and piping. At a fraction of the cost!

Absolute Branding Control
Control the url of your surveys, the look, color and images. Completely obscure the engine and take control!

Prix

À partir de
$300/année
Types de licence
version d'essai gratuite
freemium
open source
abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

arabe, chinois (simplifié), tchèque, danois, néerlandais et 19 autres, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, turc, ukrainien

SurveyGizmo - Avis

Note globale
4.7/5
95% d'avis positifs
140
Excellent
20
Très bien
4
Moyen
3
Médiocre
2
Horrible

Changes in support structure lead to abysmal customer support levels. Stay away!

Logiciel utilisé Daily pendant plus de deux ans
Publié le 05.05.2017
Provenance de l'avis

Avantages

The survey interface is fairly intuitive and they offer a very wide selection of features (which we don't use, but I respect that they exist).

Inconvénients

In the last six months we have received appallingly poor service. Their support staff seem to be allergic to the notion of providing timelines for when we can expect to hear back from them (I'm not even talking about timelines on fixing things; just when I can expect to hear back). They have tried to quadruple our prices with less than 2 months of notice, wherein we do not receive any additional features or benefits that we want to use (and when we asked for a more reasonable feature package in line with our pricing, we were told that we 'no longer fit their infrastructure'). They have done product roll outs that have turned out to be disastrous (in one case, causing an outage which I had to hear about from my clients rather than from them. And when we finally got them on the phone, they informed us that the reason they can't QA everything is because they do product updates 5 times a day (yes; 5 times A DAY, suggesting their platform is miles from stable).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10

Fantastic Survey Tool

Logiciel utilisé Weekly pendant plus de deux ans
Publié le 19.01.2018
Provenance de l'avis : Capterra

For many years we have been very happy with this product and the features it has. Unfortunately they are increasing the price to a point where we may have to switch. If it fits into your budget I would definitely recommend. 10/10.

Avantages

SurveyGizmo is my organization's main survey tool. We use it for our board of directors election, conference and webinar evaluations as well as consent forms for studies. The full suite of question types along with logic and piping make product a clear standout in the industry. I haven't seen any company that comes close to offering the options and capabilities that this tool does.

Inconvénients

Price - the price is rapidly increasing. Albeit they are continuing to offer new functionality along with that price.

Customer Support - Although the customer support is very GOOD it is not quite what it used to be. As the company has expanded they have become more restrictive on the level and type of support they offer. 5 years ago we could call and instantly get help from very knowledgeable techs. Now you have to go through more steps and they try to do their support over chat as much as possible.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Nice stadistics and explanation graphics.

Logiciel utilisé Daily pendant plus d'un an
Publié le 17.02.2018
Provenance de l'avis : SoftwareAdvice

SurveyGizmo is a very well done software, which provides excellent long-term benefits, such as raising a company, and improving the quality of each service. Empresarilamente SurveyGizmo has benefited me a lot, since I have been able to completely change the prices of my services and each of the characteristics in my work, for a good of the client.

Avantages

SurveyGizmo is very different from the other survey platforms, since this software has very good statistics of results at the end of each survey, this is the factor that complements it, every time a survey ends, the results are shown in graphs with its respective explanation.

Inconvénients

I do not like the prices of SurveyGizmo, although this software is quite good and the functions it has, surpass any other platform, should not have such high prices, I would like more adapted and accessible prices .

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

I use it for quality reports, customers surveys and training

Logiciel utilisé Daily pendant plus de deux ans
Publié le 06.12.2017
Provenance de l'avis : Capterra

Avantages

If you want to collect data and have control over it this is a great product. I use it to survey customers and trades. I also use it for tracking quality by making up several quality surveys. The data from them has been incredible and easy to collect. Also found out that I can use it for training and add questions and get test results, pass or fail.

Inconvénients

The product used to be pretty affordable. Next year the prices are going up quite a bit but we still think it is worth it for the data we get from it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

5 stars all the way!

Publié le 05.01.2015
Provenance de l'avis : Capterra

I really like using SurveyGizmo, it just seems so easy to use, to get around. I like everything about it - the colours, the styles, the icons and graphics, it's so easy to copy an old survey, extract what you need from it for the new one and discard the rest. All of it just seems so intuitive, whether it's adding logic to questions or creating reports from the completed responses, it's neat!
Whenever I get stuck , thinking, is there a way to do this thing that would make it pretty cool for the public, then I have a look through the help pages where there's lots of examples and the answers usually already there, like they've already pre-empted my needs!
The help is right there on the page where you are and once you've searched through it you're straight back into the survey again, which means that it's easy to pick up again from where you left off.
I like the way the support runs too. They never give me the feeling that they'd rather be doing something else, I always feel as if they have time to spend pinging emails back and forth and having a bit of chat along the way, like real people (where did they find them! lol!)
I've contacted the support probably 4 or 5 times when I've been really stuck and they've always provided me with the answer and even a wee bit more, like an easier way, or provided a couple of different options.
This is one of those sites where you can see that technology IS smart and really can be used to work for you.
If you asked me to sum all this up in a sentence, I'd have to say that, When I'm using SurveyGizmo it gives me the feeling that I'm going with the flow.

Note détaillée

Simplicité d'utilisation
Support client

Prix

À partir de
$300/année
Types de licence
version d'essai gratuite
freemium
open source
abonnement
Rapport qualité-prix
Pricing ranges from free to paid plans based on your business needs.

SurveyGizmo - Fonctionnalités

  • Complete Branding Control
  • Easy to Use
  • Email Invitations
  • Email Notifications & Form Posts
  • Embed surveys in your site or app
  • Evaluations and Scoring
  • Jumping and More Advanced Logic
  • Open Text Analysis
  • Over 28 Question Types
  • Payment Forms
  • SPSS, Excel, Powerpoint and PDF Reports
  • Teams, Users and Roles
  • Use your own domain and hide SurveyGizmo
  • Website Intercept Surveys

SurveyGizmo - Avantages

It's easy: No experience needed. Jump right in and create an online survey, poll or website form in minutes

Sophisticated Reporting
Drill down into your data and create detailed reports you can share with your peers and clients.

Enterprise Features
Manage multiple users, teams, permissions and roles. Experience integration with Salesforce and other SaaS products.

Surveys, Polls & Evaluations
Use surveys for research, insight, tracking and marketing automation.

Advanced Feature Set
Every advanced feature imaginable - like branching, page jumping, and piping. At a fraction of the cost!

Absolute Branding Control
Control the url of your surveys, the look, color and images. Completely obscure the engine and take control!

Analyse de GetApp

Complexity doesn’t have to equal confusion, at least not when it comes to generating online surveys. SurveyGizmo offers a straightforward solution for marketers who need advanced features and total control over the way their online surveys look and function.

Online surveys created with SurveyGizmo use advanced survey logic and branching to validate the answers submitted by survey respondents. Marketers, researchers, and educators, are then able to work together with one another using SurveyGizmo’s built-in team collaboration features, and they can generate multiple types of insightful, real-time reports based on the raw data they collect.

Survey Builder

Description du logiciel SurveyGizmo

SurveyGizmo is an online survey tool that marketers, researchers, and educators can use to build surveys that run the gamut from basic to advanced. SurveyGizmo allows its users to generate surveys that include question types for every occasion, along with advanced survey logic and branching.

By making their surveys more responsive, and including skip logic and page jumping features, marketers can increase completion rates and ensure that the surveys they send out are as relevant to individual respondents as possible. SurveyGizmo is also capable of using the answers that marketers collect to populate content in future survey questions. This is especially useful in instances when businesses are interested in gathering more information about one specific answer.

Survey Test Mode

SurveyGizmo - Principales fonctionnalités

Multiple Question Types

SurveyGizmo gives users multiple options when they’re selecting which types of questions to include in their surveys. The platform offers a large library of survey question types, including everything from radio buttons to Likert Scales.

Decide on a question type as you’re creating your first survey. In most cases, the type of question you choose will be decided based on the types of answers you’re hoping to collect from respondents. You can use drag and drop rank order questions, net promoter scores, or image choice questions. You can also set up certain questions as “required” while leaving other questions as “optional.”

Selecting Question Types

Custom Branding

Users are in complete control over how their surveys look and function. In terms of branding elements, SurveyGizmo offers marketers the choice of changing up the themes of their surveys, and including unique logos, colors, or images.

To quickly change up the look of your latest survey, use SurveyGizmo’s theme builder. If you’re comfortable using HTML and CSS, SurveyGizmo will also give you access to your survey’s layout and style. For the highest level of customization, you can change the URL of your survey, as well.

Selecting a Theme

Survey Diagnostics

Find out how successful your survey is likely to be before ever sending it out by using SurveyGizmo’s survey diagnostics tool. Available through the survey’s Test tab, the diagnostics feature can estimate a survey’s length, accessibility, and respondent fatigue.

Run your survey through the diagnostics tool, and you’ll get a score based on how well your survey was designed. You’ll also see how long SurveyGizmo expects your respondents to take when completing your survey. SurveyGizmo will assign you a score based on accessibility and fatigue, and you can use this to decide whether you should change up any questions, or whether there are any potential issues with your survey that might make it difficult for respondents to complete.

Survey Diagnostics

Detailed Reports

SurveyGizmo understands that data shouldn’t be looked at in a silo. For this reason, the company has developed a number of real-time reporting features that marketers can use to make sense out of the raw survey data they collect. The insight that SurveyGizmo provides is useful for making actual decisions based on the data that has been collected.

The first step when using SurveyGizmo’s reporting feature is to decide which type of report you’d like to create. You have the option to generate everything from basic summary reports, which offer you an overview of your survey responses, down to advanced reports with fall-off statistics and profiles of your respondents. SurveyGizmo also offers a number of exporting options, if you’d prefer exporting your data.

Generating Real-Time Reports

SurveyGizmo - Intégrations

SurveyGizmo integrates with a number of popular business applications and social networks. Among the most useful integrations are those with CRM tools, like Salesforce, and email marketing applications, like MailChimp and ExactTarget. SurveyGizmo also connects with Cint, Facebook, Twitter, LinkedIn, and Pinterest, along with Wordpress and Drupal. SurveyGizmo also has an API to allow you to integrate with other third-party tools.

SurveyGizmo - Prix

Marketers that use SurveyGizmo have the option to pay on a month-to-month or annual basis. The company offers four plans that range in price from $15 per month to $199 per month. SurveyGizmo also offers a free account that marketers with no budgets can use to collect up to 50 responses per month.

SurveyGizmo - Résumé

  • Surveys use advanced logic and branching

  • Designed for marketers, researchers, and educators

  • Offers marketers advanced features and total control over survey branding

  • Built-in team collaboration features

  • Integrates with many popular CRM and email marketing applications

SurveyGizmo - FAQ

Voici quelques-unes des questions fréquentes sur SurveyGizmo.

Q. Quels sont les types de licence disponibles pour SurveyGizmo ?

Types de licences disponibles pour SurveyGizmo :

À partir de: $300/année

Type de licence: freemium, open source, abonnement

version d'essai gratuite: disponible

Pricing ranges from free to paid plans based on your business needs.

Q. Quelles sont les principales fonctionnalités du logiciel SurveyGizmo ?

Fonctionnalités du logiciel SurveyGizmo :

  • Complete Branding Control
  • Easy to Use
  • Email Invitations
  • Email Notifications & Form Posts
  • Embed surveys in your site or app
  • Evaluations and Scoring
  • Jumping and More Advanced Logic
  • Open Text Analysis
  • Over 28 Question Types
  • Payment Forms
  • SPSS, Excel, Powerpoint and PDF Reports
  • Teams, Users and Roles
  • Use your own domain and hide SurveyGizmo
  • Website Intercept Surveys

Q. Qui utilise SurveyGizmo ?

Utilisateurs habituels du logiciel SurveyGizmo :

auto-entrepreneurs, grandes entreprises, entreprises de taille moyenne, organismes à but non lucratif, administration publique, PME

Q. Dans quelles langues SurveyGizmo est-il disponible ?

Langues dans lesquelles SurveyGizmo est disponible :

arabe, chinois (simplifié), tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, turc, ukrainien

Q. Quels sont les types de licence disponibles pour SurveyGizmo ?

Types de licences disponibles pour SurveyGizmo:

freemium, open source, abonnement

Q. SurveyGizmo prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par SurveyGizmo.

Q. Avec quelles applications SurveyGizmo peut-il s'intégrer ?

Applications s'intégrant à SurveyGizmo :

ActiveCampaign, Bitium, Datagame, Domo, Easy Insight, Hatchbuck, Kayako, LatitudeLearning, ProjectManager.com, Zapier

Q. Quelles sont les ressources d'aide disponibles pour SurveyGizmo ?

Ressources d'aide disponibles pour SurveyGizmo :

FAQ, forum, base de connaissances, support en ligne, support téléphonique, tutoriels vidéo

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