--- description: Alchemer : qu'en pensent les utilisateurs ? Lisez les avis sur Alchemer, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Alchemer - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/234/survey/software) > [Alchemer](/software/9664/alchemer) # Alchemer Canonical: https://www.getapp.fr/software/9664/alchemer Page : 1/17\ Suivant: [Page suivante](https://www.getapp.fr/software/9664/alchemer?page=2) > Vous voulez peut-être mener une simple enquête. Vous voulez peut-être changer le monde. Alchemer, anciennement SurveyGizmo, est une solution qui vous aide à vous transformer en une véritable organisation axée sur le client. Alchemer aide les équipes d'études de marché, d'opérations commerciales, de RH et d'expérience client à identifier, obtenir et fidéliser leurs meilleurs clients. > > Conclusion : 393 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 393 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Alchemer - **Pays**: Boulder, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **Prix à partir de**: 55,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: allemand, anglais, arabe, chinois, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, turc, ukrainien - **Pays disponibles**: Afrique du Sud, Algérie, Allemagne, Angola, Australie, Botswana, Brésil, Burkina Faso, Burundi, Bénin, Cameroun, Canada, Cap-Vert, Chine, Comores, Congo-Brazzaville, Congo-Kinshasa, Djibouti, Eswatini, Gabon et 45 de plus ## Fonctionnalités - A/B Testing - AI Text Generation - AI Text Summarization - API - Accès hors ligne - Accès mobile - Actions découlant d'un événement - Alertes mobiles - Alertes/Notifications - Analyse de la concurrence - Analyse de texte - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse statistique - Analyse visuelle - Authentification unique - Auto-évaluation - Autonomous Task Execution - Autoresponders ## Intégrations (28 au total) - Asana - Captcha - Domo - Google Analytics 360 - Google Docs - Google Sheets - HubSpot CRM - IBM SPSS Statistics - Mailchimp - Meta for Business - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Power BI - Okta - OneLogin - Paylocity ... et 13 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) ## Catégories connexes - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels pour études de marché](https://www.getapp.fr/directory/889/market-research/software) - [Logiciels de retour d'information à 360 degrés](https://www.getapp.fr/directory/1007/360-degree-feedback/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels d'engagement des collaborateurs](https://www.getapp.fr/directory/715/employee-engagement/software) ## Logiciels similaires 1. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10495 reviews) 2. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2919 reviews) 3. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (974 reviews) 4. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5308 reviews) 5. [QuestionPro](https://www.getapp.fr/software/103311/questionpro) — 4.8/5 (539 reviews) ## Avis ### "Fantastic Survey Tool" — 5.0/5 > **Dustin** | *19 janvier 2018* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: SurveyGizmo is my organization's main survey tool. We use it for our board of directors election, conference and webinar evaluations as well as consent forms for studies. The full suite of question types along with logic and piping make product a clear standout in the industry. I haven't seen any company that comes close to offering the options and capabilities that this tool does. > > **Inconvénients**: Price - the price is rapidly increasing. Albeit they are continuing to offer new functionality along with that price. Customer Support - Although the customer support is very GOOD it is not quite what it used to be. As the company has expanded they have become more restrictive on the level and type of support they offer. 5 years ago we could call and instantly get help from very knowledgeable techs. Now you have to go through more steps and they try to do their support over chat as much as possible. > > For many years we have been very happy with this product and the features it has. Unfortunately they are increasing the price to a point where we may have to switch. If it fits into your budget I would definitely recommend. 10/10. ----- ### "Chatmeter will save you time." — 4.0/5 > **Jen** | *12 novembre 2020* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Chatmeter puts almost everything you need for reviews in one place, you can read reviews, respond, research and report all from one dashboard for all your review sources. > > **Inconvénients**: From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. This can be confusing and time consuming to figure out that they are not new as they may seem but previously responded reviews. > > I enjoy doing business with Chatmeter, our reps are very available and always ready to answer questions, troubleshoot issues or do training with our teams. ----- ### "Greedy and unconscionable. Totally inflexible in servicing customers. Love to take the money." — 1.0/5 > **Utilisateur vérifié** | *6 juillet 2018* | Taux de recommandation : 0.0/10 > > **Avantages**: Some of their features at the time were only supported by them. This is changing very quickly. There are several other terrific providers in the marketplace who now support the features that were only available with SG. > > **Inconvénients**: I had to pay them dollar's over the last 5+ years to host 2 surveys with extremely light traffic just as a storage because they were not forthcoming about their downgrade and storage policies. The features I needed - advanced quizzes and calculations - were only available on their platform. I asked them several times my options for downgrading to a lower plan because I was not using the platform but I did not want to loose my data and the work I had done. Their answers were extremely vague knowing full well that they were getting a free ride on the $/month I was paying just for storing a few MB of data. In the meantime, they changed the pricing plans so that the original plan would now cost me $/month. My old plan went on a "legacy plan" where I could not use many of the features like questions libraries. I have now switched to a provider who supports everything that SG does, does it 10 times better than them - both style and function - and does it at half the price. > > Was able learn about some of the functions of a survey provider and how they can be used to create quizzes and surveys in creative ways. ----- ### "Best in category" — 5.0/5 > **Julie** | *30 novembre 2023* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: The wide range of question types available, the quality of the documentation, the ease of use, and the excellent customer service. > > **Inconvénients**: I honestly can’t think of any disadvantages. ----- ### "Great place for one-stop reputation management" — 4.0/5 > **Colin** | *4 août 2020* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Overall, we have been happy with Chatmeter. Since we have so many locations and listings, Chatmeter makes it easy to get alerts in a single place. Being able to respond right from the Chatmeter platform is great. > > **Inconvénients**: The SEO web tracking feature leaves a lot to be desired. It is often inaccurate or blank and challenging to customize. > > We are happy with Chatmeter and plan to continue using it. ----- Page : 1/17\ Suivant: [Page suivante](https://www.getapp.fr/software/9664/alchemer?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9664/alchemer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées