--- description: Alchemer : qu'en pensent les utilisateurs ? Lisez les avis sur Alchemer, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Alchemer - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/234/survey/software) > [Alchemer](/software/9664/alchemer) # Alchemer Canonical: https://www.getapp.fr/software/9664/alchemer Page : 1/14\ Suivant: [Page suivante](https://www.getapp.fr/software/9664/alchemer?page=2) > Vous voulez peut-être mener une simple enquête. Vous voulez peut-être changer le monde. Alchemer, anciennement SurveyGizmo, est une solution qui vous aide à vous transformer en une véritable organisation axée sur le client. Alchemer aide les équipes d'études de marché, d'opérations commerciales, de RH et d'expérience client à identifier, obtenir et fidéliser leurs meilleurs clients. > > Conclusion : 319 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 319 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Alchemer - **Pays**: Boulder, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **Prix à partir de**: 55,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: allemand, anglais, arabe, chinois, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, turc, ukrainien - **Pays disponibles**: Afrique du Sud, Algérie, Allemagne, Angola, Australie, Botswana, Brésil, Burkina Faso, Burundi, Bénin, Cameroun, Canada, Cap-Vert, Chine, Comores, Congo-Brazzaville, Congo-Kinshasa, Djibouti, Eswatini, Gabon et 45 de plus ## Fonctionnalités - API - Accès hors ligne - Accès mobile - Alertes/Notifications - Analyse de texte - Analyse des sentiments - Analyse statistique - Analyse visuelle - Authentification unique - Auto-évaluation - Base de données de clients - Base de données des employés - Benchmarking - Bibliothèque de questions - CRM - Champs de texte - Champs personnalisables - Collecte de données multicanal - Collecte de réponses hors ligne - Commentaires anonymes ## Intégrations (28 au total) - Asana - Captcha - Domo - Google Analytics 360 - Google Docs - Google Sheets - HubSpot CRM - IBM SPSS Statistics - Mailchimp - Meta for Business - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Power BI - Okta - OneLogin - Paylocity ... et 13 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) ## Catégories connexes - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels pour études de marché](https://www.getapp.fr/directory/889/market-research/software) - [Logiciels de retour d'information à 360 degrés](https://www.getapp.fr/directory/1007/360-degree-feedback/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels d'engagement des collaborateurs](https://www.getapp.fr/directory/715/employee-engagement/software) ## Logiciels similaires 1. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 3. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 4. [QuestionPro](https://www.getapp.fr/software/103311/questionpro) — 4.8/5 (522 reviews) 5. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5058 reviews) ## Avis ### "Fantastic Survey Tool" — 5.0/5 > **Dustin** | *19 janvier 2018* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: SurveyGizmo is my organization's main survey tool. We use it for our board of directors election, conference and webinar evaluations as well as consent forms for studies. The full suite of question types along with logic and piping make product a clear standout in the industry. I haven't seen any company that comes close to offering the options and capabilities that this tool does. > > **Inconvénients**: Price - the price is rapidly increasing. Albeit they are continuing to offer new functionality along with that price. Customer Support - Although the customer support is very GOOD it is not quite what it used to be. As the company has expanded they have become more restrictive on the level and type of support they offer. 5 years ago we could call and instantly get help from very knowledgeable techs. Now you have to go through more steps and they try to do their support over chat as much as possible. > > For many years we have been very happy with this product and the features it has. Unfortunately they are increasing the price to a point where we may have to switch. If it fits into your budget I would definitely recommend. 10/10. ----- ### "SurveyGizmo Review" — 4.0/5 > **Trent** | *24 juillet 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: This platform has some features that need that other platforms do not like Survey Monkey. > > **Inconvénients**: The ease of use is not as great as I would expect or like it to be. > > This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year. ----- ### "Greedy and unconscionable. Totally inflexible in servicing customers. Love to take the money." — 1.0/5 > **Utilisateur vérifié** | *6 juillet 2018* | Taux de recommandation : 0.0/10 > > **Avantages**: Some of their features at the time were only supported by them. This is changing very quickly. There are several other terrific providers in the marketplace who now support the features that were only available with SG. > > **Inconvénients**: I had to pay them dollar's over the last 5+ years to host 2 surveys with extremely light traffic just as a storage because they were not forthcoming about their downgrade and storage policies. The features I needed - advanced quizzes and calculations - were only available on their platform. I asked them several times my options for downgrading to a lower plan because I was not using the platform but I did not want to loose my data and the work I had done. Their answers were extremely vague knowing full well that they were getting a free ride on the $/month I was paying just for storing a few MB of data. In the meantime, they changed the pricing plans so that the original plan would now cost me $/month. My old plan went on a "legacy plan" where I could not use many of the features like questions libraries. I have now switched to a provider who supports everything that SG does, does it 10 times better than them - both style and function - and does it at half the price. > > Was able learn about some of the functions of a survey provider and how they can be used to create quizzes and surveys in creative ways. ----- ### "Usually Does What I Need & Customer Service Is Great" — 4.0/5 > **Brittany** | *7 mars 2018* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: I haven't run into many things I can't do with SurveyGizmo that I need from my forms. There are a lot of question types, and you can make custom ones. The reports are great because most of the people I send the reports to need visuals, and SurveyGizmo does that so it's easier to understand the data. Of course it's up to you to provide insights about what that data means, but you have a great tool for gathering and reviewing the data in SurveyGizmo. Also, customer service is a team of rockstars. Very fun to troubleshoot with. > > **Inconvénients**: If you update a style template/sheet, your current forms using that style are NOT automatically updated. Since my organization has hundreds of forms and surveys, this is problematic. If you are in the situation where you want to redesign your forms, definitely use the styles, but be prepared to go into all of your forms/surveys and reapply the style to it, and remember to save afterward. It's annoying but not the worst, and it shouldn't happen often if you work closely with your brand leaders to make sure the design will be solid for a while. > > This takes care of my form and survey needs so easily. There a lot of logic rules and generated actions you can create in your forms too. You have to see how easy it is. ----- ### "User friendly survey tool for Survey Programmers" — 4.0/5 > **Daniel** | *29 octobre 2022* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: Our team loves the unlimited number of responses which reduces the complexity. Special mention to the tech support team, who helped us clear all our doubts in interaction. Alchemer is very intuitive and UI is clear, doesn't need any extra training for achieving simple research use cases. They also offer great panel services > > **Inconvénients**: Visual graphs can be improvisedFraud / automated response detection will be greatMore question types and specific to industry can make life easier ----- Page : 1/14\ Suivant: [Page suivante](https://www.getapp.fr/software/9664/alchemer?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9664/alchemer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées