--- description: Workbooks : qu'en pensent les utilisateurs ? Lisez les avis sur Workbooks, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Workbooks - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Workbooks](/software/9531/workbooks-crm) # Workbooks Canonical: https://www.getapp.fr/software/9531/workbooks-crm Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/9531/workbooks-crm?page=2) > Workbooks est un fournisseur d'applications CRM conçues pour les petites et moyennes entreprises. Conçue au Royaume-Uni, cette suite de logiciels permet aux clients d'accélérer la croissance des ventes, d'améliorer l'exécution du marketing, de rationaliser les processus métier et d'améliorer le support client fourni. > > Conclusion : 112 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 112 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Workbooks - **Pays**: East Hartford, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 45,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Guernesey, Irlande, Jersey, Royaume-Uni, États-Unis, Île de Man ## Fonctionnalités - AI Copilot - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse de l'évolution des ventes - Application mobile - Authentification unique - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CRM - Catalog Management - Catalogue de produits - Champs personnalisables - Communication multicanal - Contacts partagés - Contrôles/Permissions d'accès - Demographic/Firmographic Data ## Intégrations (10 au total) - Box - Dotdigital - Force24 - GoCardless - Google Docs - Mailchimp - Microsoft Outlook - Sage 50 - Xero - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de gestion de contacts](https://www.getapp.fr/directory/337/contact-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) - [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4481 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6993 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18803 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5846 reviews) ## Avis ### "Workbooks is great for sales cycles and orders, easy to use and plenty of features\!" — 4.0/5 > **Jenny** | *31 octobre 2017* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: I only use workbooks for sales administration work, keeping track of the sales team opportunities and leads. The filter function and all the information you can store in a single record is ideal when you have lots of records. > > **Inconvénients**: The search tool is not ideal, it could be better, needs more advanced options. I also think creating a report is a lot more complicated than it needs to be, different criteria and views makes it hard to use. ----- ### "Exceptional ease of use" — 5.0/5 > **Utilisateur vérifié** | *30 octobre 2017* | Eau/gaz/électricité > > **Avantages**: The configuration is simple and straightforward and yet at the same time is really powerful as you can easily add report cells, meaning that it gives a much broader view of the client. I like the mapping module and again you can customer this to show the information that you need as a business. Integration with Web Insights and Gatormail plus the workflow means that you have a platform that offer marketing automation. Easy to set up new users but also very secure, if you use the the security features. The service offered by the support team is second to none - always patient, exceptionally knowledgeable and always solution oriented. I could not do my job without Workbooks > > **Inconvénients**: Need to make sure that you do not use Internet explorer, especially with the gator mail add-on as it is then very slow but runs brilliantly on other browsers. The knowledge base is good but if would be helpful to have printable pdfs of the pages so that you can use them as manual when printed out ----- ### "Slugish and painful but gets the job done" — 3.0/5 > **Utilisateur vérifié** | *21 novembre 2017* | Logiciels | Taux de recommandation : 3.0/10 > > **Avantages**: It allows us a company to run our business. We can track support cases and organisational contracts. Saas system means no server maintenance, upgrades take place at night so little downtime. > > **Inconvénients**: So many windows to click and wait for things to open. At times it can take minutes for windows to open. Its not built as a support system, so it's only logging the emails which are sent with categorisations. Contact their support team can be complex as they only allow 2 authorised contacts, so if your 2 colleagues happen to be off they won't answer your call. > > Integrated accounting and support systems. We can see if a company has an active contract before we provide support. Everything is logged and whole team can login to see the status of the cases. ----- ### "I like the customisability of the application." — 5.0/5 > **Utilisateur vérifié** | *3 novembre 2017* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: I like the way you can pretty much create anything using there API and PHP based script database. There GITHub site gives pointers but anyone with minor knowledge of workbooks and PHP skills can start to be clever and automate process's. > > **Inconvénients**: It would be great to be able to give the ticketing aspect (ITSM) different referance's at system level for incidents/problems/changes. There is very little that i dis-like about this software as any issues can be raised and put into development. Often issues are experienced by multiple customers and work arounds are certainly possible. > > increased efficiency through automation Increased monitoring and reporting Increased infomation to better understand our business ----- ### "It is easy to use and cutomise." — 5.0/5 > **Teresa** | *27 octobre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: This was a big step for our business as our processes were all done manually. This has revolutionised the business as almost everything is system generated. It is a fanatic piece of software. > > **Inconvénients**: The reporting element can be a little overwhelming but the support received is second to none. Other than that it is great\! > > No more manual processes\! Real time reporting on quotes, orders and invoicing. Management dashboards. Tracking Sales against targets Following up on opportunities. The list is endless :) ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/9531/workbooks-crm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9531/workbooks-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées