Firefish
En savoir plus sur Firefish
L'agence de recrutement moyenne a beaucoup d'outils en ligne : système de suivi des candidatures, site web, sites d'emploi, médias sociaux. Mais avec peu voire pas d'intégration entre ces outils, l'accumulation des lacunes entraîne une perte des candidats qui sont alors récupérés par les agences concurrentes.
Firefish ne laisse aucune faille : le système de suivi des candidatures, le site web, les canaux marketing et sociaux sont tous intégrés pour optimiser les opportunités de placement.
Il est ainsi possible aux agences de recrutement d'attirer des candidats à moindre coût grâce à un meilleur référencement et au marketing sur les réseaux sociaux, de collaborer avec les candidats existants grâce à des alertes d'emploi et au marketing par e-mail et de les recruter grâce à un système de suivi des candidatures intuitif.
Il comprend 5 groupes de fonctionnalités clés :
• Sites web pilotés par les données
• marketing du recrutement
• système de suivi des candidatures
• CRM
• rapports et KPI.
Options de tarification dès :
58,00 £GB/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Firefish
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Andorre, Albanie, Samoa américaines, Autriche, Australie, Îles Åland, Bosnie-Herzégovine, Belgique, Bulgarie, Biélorussie, Canada, Suisse, Îles Cook, Chypre, Tchéquie, Allemagne, Danemark, Estonie, Espagne, Finlande, Fidji, Micronésie, Îles Féroé, France, Royaume-Uni, Guernesey, Gibraltar, Groenland, Grèce, Guam, Croatie, Hongrie, Irlande, Île de Man, Islande, Italie, Jersey, Kiribati, Liechtenstein, Lituanie, Luxembourg, Lettonie, Monaco, Moldavie, Monténégro, Îles Marshall, Macédoine du Nord, Îles Mariannes du Nord, Malte, Nouvelle-Calédonie, Île Norfolk, Pays-Bas, Norvège, Nauru, Polynésie française, Papouasie-Nouvelle-Guinée, Pologne, Portugal, Palaos, Roumanie, Serbie, Russie, Îles Salomon, Suède, Singapour, Slovénie, Svalbard et Jan Mayen, Slovaquie, Saint-Marin, Tonga, Turquie, Tuvalu, Ukraine, États-Unis, État de la Cité du Vatican, Vanuatu, Wallis-et-Futuna, Samoa et 73 autres
Langues
anglais
Options de tarification dès :
58,00 £GB/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Firefish
Images
Fonctionnalités
Nombre total de fonctionnalités pour Firefish : 68
Alternatives
Bullhorn ATS & CRM
Vincere
JobAdder
Salesforce Sales Cloud
Avis
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- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing forward thinking recruitment CRM built by a passionate team - I only wish we'd moved...
Publié le 03/07/2020
From the initial enquiry/demos through to the migration, going live and onboarding - I cannot fault...
From the initial enquiry/demos through to the migration, going live and onboarding - I cannot fault the team at Firefish.
Almost 2 months into using the product daily we are really getting to grips with things and the fact they listen to their customers and update the product on a regular basis is invaluable especially compared to our previous CRM.
Avantages
Firefish is fast and easy to use which encourages recruitment consultants to use it fully, unlike other systems where consultants only populate it because they "have to".
The whole team at Firefish are passionate about the product and this really shows! You feel like a valued customer and nothing is too much work.
Coming from a CRM we had used for over 15 years I was nervous about the integration but the process was so well managed and all aspects of the migration were taken into consideration with "no stone unturned" so there weren't any unexpected surprises when we went live.
Features like the candidate portal and straightforward website integration are great too - it gives candidates the ability to manage their own account, browse/apply for jobs and receive tailored job alerts based on their preferences.
Inconvénients
Not many to be honest. There is no in-built document editor (but we have found a simple workaround for this) and some of the reporting took a bit of getting used to. There are a few features we would like to see but other customers have suggested these so it should only be a matter of time before they are implemented.
Having said that though, the community is fantastic and the ability to raise and vote on ideas is great. If your business really needs a specific feature this is something that can be developed (at a reasonable cost).
Alternatives envisagées
VincerePourquoi choisir Firefish
While the browser offering (Access Recruitment CRM) is being developed, we felt it was just a web front-end for the old RDB database with no innovative features or vast improvements. RDB was very customisable and as an IT Manager I loved getting hands-on with the raw data in SQL but Firefish's integrations are constantly improving and I see a lot of potential with where Firefish is going. System performance and user frustration were the main factors. It shouldn't take 30-45 seconds to run a candidate search in these times and the product was only updated once or twice in an 18 month period (even then only tiny incremental changes were made). If users aren't happy using the CRM then it has a knock-on effect across the business - affecting performance, morale, efficiency and productivity. Using Firefish is a breath of fresh air and we are already starting to see user feedback/satisfaction improve and the quality of data being entered is much better.Pourquoi passer à Firefish
A combination of functionality, cost and performance. Firefish had the best balance of all-round functionality and a team whose service is absolutely second to none. Whilst recruitment CRMs will continue to evolve, we feel Firefish is the best one out there at the moment and we can't wait to see what the future holds!- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A refreshing change in the recruitment CRM space
Publié le 02/03/2022
Firefish is a huge improvement over our previous CRM and has allowed our consultants to work a lot...
Firefish is a huge improvement over our previous CRM and has allowed our consultants to work a lot more effectively and efficiently across the board. Especially when working in a hybrid environment, the browser-based product allows access from anywhere. Also, the support is second to none with fast response times, knowledgeable experts and clear explanations.
Avantages
The user interface is excellent and very intuitive. We also like the fact that the product is constantly evolving with new features regularly being added. We also like the fact that feedback from customers is taken on board and used to further improve the product.
Inconvénients
Some features/functions can take a long time to implement but there is a fantastic community where ideas are raised and voted on. If a client requires a new feature to be built or custom fields to be added for example, this can be prioritised via professional services.
Pourquoi choisir Firefish
Lack of development of the product, very inefficient desktop application and convoluted processes.Pourquoi passer à Firefish
Best balance of features, functionality, cost and future potentialRéponse de Firefish Software
Hi Rob,
Thanks for your kind words, it's amazing to see hear how Firefish has helped your business!
Keep swimming!
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
10/10
Publié le 16/06/2022
From the first day i looked into them they have been a pleasure to deal with, every member of staff...
From the first day i looked into them they have been a pleasure to deal with, every member of staff i have dealt with, are happy, friendly and helpful people as well as knowing what they are talking about.
Everyone seems to get back to you straight away, including support and nothing is to much trouble.
From the directors at the top, downwards they seem to take a lot of time in selecting new employees with the right personality.
They onboard you and don't send you a manual to figure it out yourself, there a training 1 on 1, plus video recordings and articles to take away.
Fantastic company to deal with and they are the Hubspot of the ATS world.
Avantages
Easy to keep track of all your activity, advanced CV search capabilities, classy landing page design. All sections tie into one another with links to click between candidate, contact and company, saving you a lot of time.
Posting jobs is quick and painless. Users decide on new features to be build and not the company themselves, this is a great idea.
Everything that you can think of it has. Important CV's direct from email. Free bulk uploads each month done by the data team. Top class customer support.
Inconvénients
Nothing, I haven't found a single thing that I dislike. The product is constantly evolving, No bugs in 6 months of using it.
Réponse de Firefish Software
Hi Carl,
Thank you soo much for taking the time to write this lovely review. We really appreciate it and are exciting to see your Firefish journey continue!
Many thanks,
Amy
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Feedback
Publié le 21/04/2021
Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone...
Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone except [SENSITIVE CONTENT HIDDEN] who is an absolute superstar.
Avantages
Lots of functions, and features that can be utalised.
Inconvénients
A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.
Réponse de Firefish Software
Hi Leon,
Thank you for taking the time to leave a review. We're so sorry you ended your Firefish journey on a negative note particularly as we never had the opportunity to discuss the situation or come up with a solution together as we were unable to get in touch with you.
Like most SaaS businesses, our minimum subscription is 12 months and this is highlighted clearly in our terms and pricing FAQs on our website. Upgrading to a higher-level package with more features naturally comes with additional costs but these are not hidden.
We take a lot of pride in our customers' success, so I apologise that your experience didn't meet your expectations. We will certainly be taking on board your feedback regarding the training and will review internally with the team.
If you'd like to discuss any of this in more detail, please get in touch you have my direct contact details.
Kind regards,
Louise Cunningham Director of Customer
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to navigate, great customer service
Publié le 01/03/2022
The onboarding process and training was fantastic, and the ongoing support is really useful.
The onboarding process and training was fantastic, and the ongoing support is really useful.
Avantages
The software is easy to use, certainly much easier to navigate than other recruitment CRM I have used previously. I like the fact they are listening to users and continually making changes to the platform.
Inconvénients
I am not a fan on the CV formatting section, I haven't been able to use this successfully yet.
Alternatives envisagées
itrisPourquoi choisir Firefish
I was told by Itris that I would need to host their software myself, which seemed ridiculous. Firefish was much easier to set-up, easier to use and is cheaper!Logiciel antérieur
itrisPourquoi passer à Firefish
I was told by Itris that I would need to host their software myself, which seemed ridiculous. Firefish was much easier to set-up, easier to use and is cheaper!Réponse de Firefish Software
Hi Louise,
Thank you for your lovely review.
We're sorry you're having trouble with the CV formatting. I will get someone from the support team to reach out and help with this.
Thanks,
Amy
Firefish - FAQ
Voici quelques-unes des questions fréquentes sur Firefish.Q. Quels sont les types de licence disponibles pour Firefish ?
Types de licences disponibles pour Firefish :
- À partir de : 58,00 £GB/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Firefish ?
Utilisateurs habituels du logiciel Firefish :
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues Firefish est-il disponible ?
Langues dans lesquelles Firefish est disponible :
anglais
Q. Firefish prend-il en charge les appareils mobiles ?
Appareils pris en charge par Firefish :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Firefish peut-il s'intégrer ?
Applications s'intégrant à Firefish :
Gmail, Google Analytics 360, LinkedIn for Business, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft Power BI, ScheduleFlex, Twilio, Twitter, WhatsApp
Q. Quelles sont les ressources d'aide disponibles pour Firefish ?
Ressources d'aide disponibles pour Firefish :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
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