L'agence de recrutement moyenne a beaucoup d'outils en ligne : système de suivi des candidatures, site web, sites d'emploi, médias sociaux. Mais avec peu voire pas d'intégration entre ces outils, l'accumulation des lacunes entraîne une perte des candidats qui sont alors récupérés par les agences concurrentes.
Firefish ne laisse aucune faille : le système de suivi des candidatures, le site web, les canaux marketing et sociaux sont tous intégrés pour optimiser les opportunités de placement.
Il est ainsi possible aux agences de recrutement d'attirer des candidats à moindre coût grâce à un meilleur référencement et au marketing sur les réseaux sociaux, de collaborer avec les candidats existants grâce à des alertes d'emploi et au marketing par e-mail et de les recruter grâce à un système de suivi des candidatures intuitif.
Il comprend 5 groupes de fonctionnalités clés :
• Sites web pilotés par les données
• marketing du recrutement
• système de suivi des candidatures
• rapports et KPI.
As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.
They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call.
The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.
The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.
Before purchasing Firefish we conducted a full search of other products on the market. What ultimately swung it for us came down to 3 things:
1) The easy layout and use of the software
2) The customisation's available
3) The passion and help of the support staff
We felt from day one that the team at Firefish understood our business and at the time it was a very complicated one! They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them!
We spent a good amount of time talking to Firefish over voice calls having training sessions which were beneficial and they answered any queries we had, and those they couldn't answer at the time, they took away and came back to us on.
The software itself is very easy to use. There are of course tweaks that every business feels it could benefit from, and what's good about Firefish is that you can make suggestions to the Company for feature improvements and they do their best to implement these improvements.
I really can't fault the Firefish software, the support staff, or their Company ethos.
Cons? Hmmm this is a tough one because I'm not sure there are any. Possibly and maybe the only thing I could suggest would be the option to have a member of Firefish come to your business to help set up and implement the database so that all features are used to their fullest. With how busy our daily lives are here, and the fact that we had to set the system up as we used it because of the situation we were in at the time, 2 years on we are still learning about some features which had we known about in the beginning would save a lot of tedious work now!
But I have no negative thoughts or comments about the system at all. It's a very intelligent piece of software that fits our needs perfectly.
My overall experience with Firefish is positive. The software is easy to use and they are continually updating and evolving the product. The fishtank is an innovative idea, and really reflects the ethos of Firefish as a whole - they care about their customer. Their support team is second to none and always make time to help when required (which can sometimes be a few times a day!).
Firefish has allowed the whole company (front and back office) to get involved with all aspects of the Recruitment Process. The system is easy to use and has brilliant functionality. One thing that particularly stands out to me about Firefish is the people behind it. I have been in contact with lots of the team and always receive a prompt, friendly and helpful response. They go above and beyond to ensure your query is solved and often follow up with improvements or further solutions. Thank you!
The Marketing side can sometimes be slightly limiting but they are always making improvements and often have a walk around for something we'd like to do.
A CRM that works with and for us, what is there not to like.
Since day one the staff have been friendly and helpful and not question is a burden.
The simple and honest answer is everything.
When WDCS started looking for a CRM system we had lots of criteria and instantly thought about another product that we have used for multiple years, but when we visited the Firefish stand and the recruitment expo it all became a "no brainer"!
In Firefish we found a system that catered for all our needs and actually thought for us and helped us increase candidate and client contact. The platform itself is very user friendly and very easy on the eye, it allows you to input KPI, Sales figures and actual billings and run reports. The part that impressed me the most was that we are able to allow candidates to access and update their own profile and make the decision themselves if they want to receive job updates, newsletters and are happy with WDCS Data compliance.
I haven't even mentioned connecting it to the job boards and being able to run our own adverts from Firefish and post on to partnered sites.
Definitely above all else the ease of use has to be the biggest thumbs up!
If you are reading this and not using Firefish then you are definitely missing out!
So far nothing that I don't like about it, far superior to other systems that I've used in the past
Gosh, where do I start? This has been an absolute steel for us as a system as there are so many features that I love.
This wont be in any particular order but here goes:
You can upload jobs very easily and post links to your preferred social media sites.
It's very user friendly and allows you to track candidates from sending out candidate CV all the way through to placing and on-boarding.
I use it daily and I am able to create bespoke emails (interview invitations; client contact emails; Christmas/New Year emails etc)
I use the bulk email shots for new roles and to touch base with candidates
There is a talent pooling function (we don't currently have this but are in the process of upgrading) as well as saved searches which allows you to put people into different 'functions' ie, Finance, Restaurant, Operations, Housekeeping etc.
It facilitates sales generated figures
It has great analytical tools which give an overview on how well vacancies perform etc
It also allows you to keep in touch with all of your candidates including the 'dormant' candidates without having to constantly pick up the phone.
All in all it has allowed us to grow our business and
Clare, thank you so much for this finomenal review!
Voici quelques-unes des questions fréquentes sur Firefish.
Types de licences disponibles pour Firefish :
À partir de: 54,00 £GB/mois
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de Firefish.
Utilisateurs habituels du logiciel Firefish :
Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles Firefish est disponible :
Types de licences disponibles pour Firefish:
Nous n'avons pas d'informations sur les appareils pris en charge par Firefish.
Applications s'intégrant à Firefish :
Facebook, Gmail, Google Analytics, LinkedIn, Microsoft Azure, Microsoft Outlook, Office 365, Twitter
Ressources d'aide disponibles pour Firefish :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo