Firefish
En savoir plus sur Firefish
L'agence de recrutement moyenne a beaucoup d'outils en ligne : système de suivi des candidatures, site web, sites d'emploi, médias sociaux. Mais avec peu voire pas d'intégration entre ces outils, l'accumulation des lacunes entraîne une perte des candidats qui sont alors récupérés par les agences concurrentes.
Firefish ne laisse aucune faille : le système de suivi des candidatures, le site web, les canaux marketing et sociaux sont tous intégrés pour optimiser les opportunités de placement.
Il est ainsi possible aux agences de recrutement d'attirer des candidats à moindre coût grâce à un meilleur référencement et au marketing sur les réseaux sociaux, de collaborer avec les candidats existants grâce à des alertes d'emploi et au marketing par e-mail et de les recruter grâce à un système de suivi des candidatures intuitif.
Il comprend 5 groupes de fonctionnalités clés :
• Sites web pilotés par les données
• marketing du recrutement
• système de suivi des candidatures
• CRM
• rapports et KPI.
Options de tarification dès :
58,00 £GB/mois
- Version gratuite
- Essai gratuit
- Abonnement
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Langues
Options de tarification dès :
58,00 £GB/mois
- Version gratuite
- Essai gratuit
- Abonnement
Fonctionnalités
Nombre total de fonctionnalités pour Firefish : 67
- API
- Accès mobile
- Alertes/Notifications
- Analyse de CV
- Base de données de CV
- Base de données de clients
- Base de données de contacts
- Base de données des employés
- CRM
- Cabinets de recrutement
- Champs personnalisables
- Formulaires personnalisables
- Gestion de la conformité
- Gestion des activités
- Gestion des applications
- Gestion des calendriers
- Gestion des candidats
- Gestion des candidatures à l'emploi
- Gestion des contacts
- Gestion des e-mails
- Gestion des entretiens
- Gestion des flux de travail
- Gestion des leads
- Gestion des pipelines
- Gestion des tâches
- Gestion des tâches
- Gestion du recrutement
- Importation et exportation de données
- Intégration Microsoft Outlook
- Intégration de sites web
- Intégration des employés
- Intégration des médias sociaux
- Intégrations de tiers
- Marketing multicanal
- Marquage
- Modèles d'e-mails
- Modèles personnalisables
- Offre d'emploi
- Outils de collaboration
- Page Offres d'emploi
- Planification des entretiens
- Portail libre-service
- Profils des candidats
- Publication d'offres d'emploi
- Publication d'offres d'emploi
- Rappels
- Rapports en temps réel
- Rapports et analyses
- Rapports et statistiques
- Rapports personnalisables
- Recherche booléenne
- Recherche de CV
- Recherche en texte intégral
- Recrutement sur les réseaux sociaux
- Stockage des CV
- Stratégie de marque personnalisable
- Suivi de la conformité
- Suivi des activités
- Suivi des candidats
- Suivi des candidatures
- Suivi des statuts
- Suivi des tâches
- Synchronisation du calendrier
- Tableau de bord d'activités
- Vérification des références
- Workflow configurable
- e-mail marketing
Alternatives
Tracker
JobAdder
JobDiva
Manatal
Avis
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- Secteur d'activité: Services et technologies de l'information
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing forward thinking recruitment CRM built by a passionate team - I only wish we'd moved...
Publié le 03/07/2020
From the initial enquiry/demos through to the migration, going live and onboarding - I cannot fault...
From the initial enquiry/demos through to the migration, going live and onboarding - I cannot fault the team at Firefish.
Almost 2 months into using the product daily we are really getting to grips with things and the fact they listen to their customers and update the product on a regular basis is invaluable especially compared to our previous CRM.
Avantages
Firefish is fast and easy to use which encourages recruitment consultants to use it fully, unlike other systems where consultants only populate it because they "have to".
The whole team at Firefish are passionate about the product and this really shows! You feel like a valued customer and nothing is too much work.
Coming from a CRM we had used for over 15 years I was nervous about the integration but the process was so well managed and all aspects of the migration were taken into consideration with "no stone unturned" so there weren't any unexpected surprises when we went live.
Features like the candidate portal and straightforward website integration are great too - it gives candidates the ability to manage their own account, browse/apply for jobs and receive tailored job alerts based on their preferences.
Inconvénients
Not many to be honest. There is no in-built document editor (but we have found a simple workaround for this) and some of the reporting took a bit of getting used to. There are a few features we would like to see but other customers have suggested these so it should only be a matter of time before they are implemented.
Having said that though, the community is fantastic and the ability to raise and vote on ideas is great. If your business really needs a specific feature this is something that can be developed (at a reasonable cost).
Alternatives envisagées
VincerePourquoi choisir Firefish
While the browser offering (Access Recruitment CRM) is being developed, we felt it was just a web front-end for the old RDB database with no innovative features or vast improvements. RDB was very customisable and as an IT Manager I loved getting hands-on with the raw data in SQL but Firefish's integrations are constantly improving and I see a lot of potential with where Firefish is going. System performance and user frustration were the main factors. It shouldn't take 30-45 seconds to run a candidate search in these times and the product was only updated once or twice in an 18 month period (even then only tiny incremental changes were made). If users aren't happy using the CRM then it has a knock-on effect across the business - affecting performance, morale, efficiency and productivity. Using Firefish is a breath of fresh air and we are already starting to see user feedback/satisfaction improve and the quality of data being entered is much better.Pourquoi passer à Firefish
A combination of functionality, cost and performance. Firefish had the best balance of all-round functionality and a team whose service is absolutely second to none. Whilst recruitment CRMs will continue to evolve, we feel Firefish is the best one out there at the moment and we can't wait to see what the future holds!- Secteur d'activité: Génie mécanique ou industriel
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Start up empowered by Firefish!
Publié le 21/01/2021
Avantages
The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions. The system was designed by those with recruitment experience and it shows, the task and workflow management is logical and the contact search capabilities and suggested matches are intelligent, adding real value to your candidate and client communications. They also had my website and CRM system set up quickly when my business was founded offering full training and support through onboarding
Inconvénients
The site doesn't fully integrate with major job boards or social media so advert response does not automatically list against your roles and instead goes into your email. There is a 365 integration that means its fairly simple to transfer these into the system but this can be time consuming if you have a high volume of response to manage.
Pourquoi choisir Firefish
The complete lack of support from the previous provider along with the system being unsuitable for use. I was looking for a system that would enable and improve my ability to do my role rather than being a additional admin tool. When I later set up my current company Firefish where my first choice.Pourquoi passer à Firefish
Logical task and workforce management, ease of use, website and email integration, great customer service as demonstrated by the level of customisation available and ongoing improvement based on user feedback.- Secteur d'activité: Recrutement
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
First year review
Publié le 09/09/2021
Happy with the purchase so far - but there are improvements that should be made to make it slicker.
Happy with the purchase so far - but there are improvements that should be made to make it slicker.
Avantages
Fairly easy to use and to navigate around. It is very effective without being over complicated.
Inconvénients
You cannot block delete candidates/profiles. Doing it individually is extremely time consuming and laborious
The templates in place are pretty standard and do not look very professional
- Secteur d'activité: Hôtellerie
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Feedback
Publié le 21/04/2021
Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone...
Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone except [SENSITIVE CONTENT HIDDEN] who is an absolute superstar.
Avantages
Lots of functions, and features that can be utalised.
Inconvénients
A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.
Réponse de Firefish Software
Hi Leon,
Thank you for taking the time to leave a review. We're so sorry you ended your Firefish journey on a negative note particularly as we never had the opportunity to discuss the situation or come up with a solution together as we were unable to get in touch with you.
Like most SaaS businesses, our minimum subscription is 12 months and this is highlighted clearly in our terms and pricing FAQs on our website. Upgrading to a higher-level package with more features naturally comes with additional costs but these are not hidden.
We take a lot of pride in our customers' success, so I apologise that your experience didn't meet your expectations. We will certainly be taking on board your feedback regarding the training and will review internally with the team.
If you'd like to discuss any of this in more detail, please get in touch you have my direct contact details.
Kind regards,
Louise Cunningham Director of Customer
- Secteur d'activité: Ressources humaines
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super user friendly and intuitive platform for recruiters
Publié le 26/07/2021
I have nothing but positive things to say about Firefish. The software is great, but anytime we...
I have nothing but positive things to say about Firefish. The software is great, but anytime we have had an issue pf query the helpdesk team are super reactive and there to help, so the customer service is absolutely excellent too. I've used a lot of recruitment CRM systems in my time and hands down this is the best I've used.
Avantages
I really like how easy this software is to use. From day one it's super intuitive and easy to work out without any unecessary, complicated features.
Inconvénients
There's a few things that were a bit clunky (e.g. having to click through pages on CVs - very minor), but the brilliant thing is the opportunity to put ideas to the community to rectify issues. So nothing I can think of to write here!
Firefish - FAQ
Voici quelques-unes des questions fréquentes sur Firefish.Q. Quels sont les types de licence disponibles pour Firefish ?
Types de licences disponibles pour Firefish :
- À partir de: 58,00 £GB/mois Voir les tarifs
- Type de licence: Abonnement
- Essai gratuit: Non disponible
Q. Qui utilise Firefish ?
Utilisateurs habituels du logiciel Firefish :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. Dans quelles langues Firefish est-il disponible ?
Langues dans lesquelles Firefish est disponible :
anglais
Q. Firefish prend-il en charge les appareils mobiles ?
Appareils pris en charge par Firefish :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Firefish peut-il s'intégrer ?
Applications s'intégrant à Firefish :
Facebook, Gmail, Google Analytics, LinkedIn for Business, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft Power BI, Shiftboard, Twilio, Twitter, WhatsApp
Q. Quelles sont les ressources d'aide disponibles pour Firefish ?
Ressources d'aide disponibles pour Firefish :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
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