Actionstep

En savoir plus sur Actionstep
Actionstep est un système complet de gestion de cabinet juridique, intégré dans le cloud, avec à son cœur l'automatisation. Actionstep utilise un flux de travail personnalisé pour éliminer les tâches administratives des cabinets d'avocats et simplifier la façon de travailler. Actionstep propose 3 plans de produits pour offrir une excellente expérience et une excellente valeur aux entreprises de tous types et de toutes tailles. En donnant aux avocats le temps libre pour écouter, intéressez les clients et faites la différence envers eux, chaque jour.
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Avis
Vous avez déjà Actionstep ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Logiciel d'étape d'action
Publié le 24/10/2023
Avantages
Actionstep est un logiciel qui nous propose beaucoup de facile pour les action des droites en tout simplicite
Inconvénients
Juste quelque development sur les outils
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
un logiciel de facture très efficace
Publié le 27/06/2023
Avantages
ce logiciel me propose tellement de facilité pour mes facturations en toute simplicité
Inconvénients
j'aimerai juste que vous apportez juste quelques développement sur vos outils

- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Our firm uses Actionstep's workflows to increase efficiency & deliver better value to our...
Publié le 21/12/2017
We are able to increase efficiency & deliver better value to our clients because we have built...
We are able to increase efficiency & deliver better value to our clients because we have built automated tasks, checklists, templates, data collection, and deadlines at every step of the process. We know in advance which team member will complete the tasks, and we have peace of mind that nobody will miss anything. We can gather data about our files and make decisions based on real insight into our firm, rather than gut-based guesswork.
Avantages
Actionstep allows you to build custom workflows that you can use to manage any aspect of your practice. We believe in workflows so much that we dedicated an entire podcast episode discussing our experience with another lawyer obsessed with workflows too.
We have over 50 workflows that help us to structure processes within our tax-litigation files, as well as for administrative matters, such as asking for client testimonials. We give our team peace of mind that nobody will miss anything as we have built in automated tasks, templates, checklists, and deadlines at every step of the process. We can make sure that the most appropriate team member performs each task. The workflows are also a great resource to help train new team members because we created detailed descriptions of how to complete each task with links to our internal knowledge base to give team members additional support where needed.
In addition to custom workflows, Actionstep also allows you to gather custom data so that we can make more informed decisions.
Inconvénients
Actionstep is unique and sophisticated. However, Actionstep falls behind its competitors and is underdeveloped in some key areas, such as budgeting capabilities, template user experience, graphical displays, mobile applications, and reports.
Prospective users should not underestimate the commitment and resources required to build workflows and implement Actionstep. Building workflows requires time, money and, most importantly, grit. Not everyone is ready to make this investment in the future of their firm. Although you can outsource the technology aspect of inputting the workflows to the system, you need people within your firm identifying the steps and tasks that you want to build into the system. We are a very process-driven law firm with a lean focus, so Actionstep is perfect for us, but if you aren't familiar with process mapping it can be a daunting task.
When you get over the initial investment of mapping your processes, you will see first-hand how quickly Actionstep improves your firm's ability to grow and deliver better value to your clients.
We hope that Actionstep will continue to develop its product to address its limitations and bugs. Actionstep has promised that it is working to address the concerns that our firm and other users raise in the LinkedIn user forum and UserVoice feedback. We hope that Actionstep continues to improve the product, and we look forward to more progress. If so, we expect to continue to use Actionstep for a very long time.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best switch our office could have made
Publié le 03/12/2019
Everyone has gone above and beyond to make sure our team is thoroughly trained, and assures they...
Everyone has gone above and beyond to make sure our team is thoroughly trained, and assures they are always a phone call away if ever we have questions. That kind of support is hard to find.
Avantages
The ease of integration between Actionstep and Office software has been very useful. The two programs work seamlessly with each other.
Inconvénients
The only con is the lack of an integration between Actionstep and Adobe software.
Réponse de Actionstep Software
Hi Kimberly
Thank you for the positive comments.
We are glad you are enjoying our Microsoft Office integration. In an upcoming release, we are expanding its features even further.
If you have any questions please do not hesitate to contact our support team (support@actionstep.com)
Thanks
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
A Great Case Management Concent but Lots of Bugs and Poor Customer Service
Publié le 05/02/2023
It has helped to automate case management and save time but the system is very glitchy and...
It has helped to automate case management and save time but the system is very glitchy and constantly "breaks". They offer little support and constantly direct customer to hire expensive "consultants" to address issues that their support should provide.
Avantages
Workflow automation, task creation and automated emails
Inconvénients
Setting up the system to integrate with office procedures is difficult and very expensive. Setting up is not user-friendly and will cost over $20,000 for even the smallest of offices. They are constantly making changes to the system which always breaks something else. Their support is poor to none. Had we not invested so much already into this system, we would look for something else. Lots of "promises" with no delivery. This product could be the best there is if they would just make what they have actually "WORK".
Réponse de Actionstep Software
Thank you for taking the time to share your feedback on your experience with Actionstep. We're pleased to hear that the workflow automation, task creation, and automated emails have helped to save you time in your case management.
Regarding the changes we make to the system, we strive to improve our product by releasing updates that add new features, improve existing functionality, and address any issues. However, we understand that changes can sometimes result in unexpected glitches, and we apologize for any inconvenience this may have caused.
We appreciate your feedback and encourage you to reach out to our support team if you have any further concerns or issues. We value your business and hope to have the opportunity to earn back your trust.
Actionstep - FAQ
Voici quelques-unes des questions fréquentes sur Actionstep.Q. Quels sont les types de licence disponibles pour Actionstep ?
Types de licences disponibles pour Actionstep :
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Actionstep ?
Utilisateurs habituels du logiciel Actionstep :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
Q. Dans quelles langues Actionstep est-il disponible ?
Langues dans lesquelles Actionstep est disponible :
anglais
Q. Actionstep prend-il en charge les appareils mobiles ?
Appareils pris en charge par Actionstep :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Actionstep peut-il s'intégrer ?
Applications s'intégrant à Actionstep :
Box, Docusign, Dropbox Business, EffortlessLegal, Gmail, Google Drive, HubSpot CRM, InfoTrack, Josef, LawConnect, LawGro, LawPay, LawToolBox, Microsoft 365, Mitratech HotDocs, NetDocuments, QuickBooks Online Advanced, Repsight, Smith.ai, Soluno, SpeechWrite 360, VXT, Xero, Zapier
Q. Quelles sont les ressources d'aide disponibles pour Actionstep ?
Ressources d'aide disponibles pour Actionstep :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Actionstep.