Chrome River EXPENSE est une application web élégante et sophistiquée qui automatise et simplifie la soumission, l'approbation et le remboursement des frais de déplacement et de divertissement d'un employé. L'interface intuitive fonctionne sans effort et offre une fonctionnalité complète sur n'importe quel appareil, n'importe où et n'importe quand.
Chrome River EXPENSE intègre toutes les transactions de déplacement d'un employé (y compris par le biais d'une agence de voyages d'entreprise ou d'un outil de réservation de voyage), ainsi que les achats par carte de crédit personnelle et d'entreprise et les notes de frais. Grâce à l'application web basée sur un navigateur, les employés peuvent saisir leurs notes de frais rapidement, facilement et sur n'importe quel appareil mobile, et recevoir leurs remboursements rapidement - sans avoir besoin de télécharger une application.
Les équipes des comptes fournisseurs bénéficient des fonctionnalités de conformité, d'approbation, d'audit et de reporting automatisées de Chrome River qui s'intègrent à toute solution ERP ou système financier. Chrome River EXPENSE est configurable à l'infini pour s'adapter au fonctionnement de votre entreprise.
The platform is user friendly and intuitive. Travelers have the capability of taking pictures of their receipts and sending them directly into their Chrome River e-Wallet. We use Egencia Travel which is in the process of integrating with Chrome River. This will result in all travel data also being housed in the traveler's e-Wallet. Our travelers also like the mobile capability of the new web-based platform, Mercury, which allows them to have access to the site while on the go. Credit card integration has also proved very valuable enabling travelers to see transactions they need to submit on their reports. Approvers have the ability audit and approve reports on the go with the ability to easily review receipts that are being billed to their projects. With the ability to program policies and routing, approvers can be assured that reports are meeting programmed company policies. If there is a need to split the allocation of the expense - Chrome River makes it very easy. Employees love the ability to easily delegate access to others and assign approval to coworkers while on vacation.
We have been very happy with this software. It has simplified and made the expense report process very efficient for our firm.
As a travel manager, the analytics engine that I use frequently could be more intuitive. If reports are required outside of the standard list, the engine to produce custom reports is not very user friendly.
Chrome River has been a great company to work with. They are always open to hear about features that would make our lives easier and try to accommodate when possible. We have since started using their Invoice capture service to help automate AP even more and the results have been fantastic.
This software lets our users attach receipts hands free by either emailing receipts or using the Chrome River SNAP app. This allows delegates to go in and create expense reports for our users who would rather have their assistant perform this practice. The software is also usable on any computer, smart phone or tablet allowing users to work from anywhere they have an internet connection. Chrome River is also integrated with our Corporate credit card (US Bank) so transactions come through showing our users exactly which items need to be submitted. The product also integrates with Uber, Lyft, and Spot Hero so those receipts are automatically sent to Chrome River.
We have not had any major issues with the software. The OCR function for reading receipts does not always work as well as you would like but this only makes users select a different expense type than is suggested.
Chrome River Expense helped my organization (an international law firm) go from paper expense report approvals to a sleek, custom-designed automated (and paperless!) system. Automated approval routing has eliminated the need for sending paper expense reports from one person to the next for approvals. It also ensures that each approval is obtained before payment is made. It has saved our firm time, money, and headaches! The Chrome River team is very attentive and helps with setting up the routing rules that work in the background all along the way. Once the system is up and running, their support team does a tremendous job in making modifications for us as well. The company is always looking for ways to improve their products, which we also appreciate.
Has cut down on paper floating around the firm. All approvals are obtained electronically. Approvers simply select a green "Accept" button in an e-mail if they approve, or can send back by selecting the red "Return" button. It's very user-friendly!
Reporting functionality is not the best
my firm has been using Chrome River since 2011 for expense reimbursement processing. Implementation was quick. They have kept up with changing client needs and technology by constantly updating the software and offering new options. End users are happy because they have easy options such as connecting receipts directly from Uber, and can get downloaded transactions daily. Submitting expenses are icon based and are tailored to exactly your specs. Back office is happy because duplicates can be immediately identified and importing into GL packages is almost seamless once set up. Take a look. Chrome River is growing fast because they do it right and to your specifications.
customizable for my business rules
we opted for daily feeds of certain information. Sometimes new options are added that I might be interested in, but until I read their updates in detail, I won't know about changes.
My overall experience with CR has been very good. It saves us a lot of time and money, and most importantly frustration and aggravation by making a smoother process to submit expense reports. It also acts as the bad guy with policy enforcement so Finance doesn't always have to step in. It also allows to track user expenditures in an easier manner and files reports away so historical reviews and employee usage can easily be reviewed.
The software allows for the flow of approvals and communicates to users on where their report lies within the workflow. It also enforces our policies, flags out of policy expenses and flags possible duplicate expenses saving us a lot of time and money. We've also setup a feed from our HRIS system so new users get setup automatically. Users can organize and submit their receipts through the CR Snap app which alleviates the problem of having to keep paper receipts. Expense reports are exported from CR and paid on a weekly basis in a format that allows us to upload the JE into our accounting software.
It can be difficult to get solid answers from the support staff after the go live date and the project manager has gone away. The administration side of things in also not the most intuitive and it be can be difficult to make changes on the back end.
Voici quelques-unes des questions fréquentes sur Chrome River EXPENSE.
Types de licences disponibles pour Chrome River EXPENSE :
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de Chrome River EXPENSE.
Utilisateurs habituels du logiciel Chrome River EXPENSE :
Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique
Langues dans lesquelles Chrome River EXPENSE est disponible :
arabe, chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais, anglais, français, allemand, hongrois, italien, japonais, coréen, polonais, portugais, russe, espagnol, turc, ukrainien
Types de licences disponibles pour Chrome River EXPENSE:
Nous n'avons pas d'informations sur les appareils pris en charge par Chrome River EXPENSE.
Applications s'intégrant à Chrome River EXPENSE :
AppZen, Microsoft Dynamics AX, Microsoft Dynamics GP, QuickBooks Online, SAP HANA Cloud Platform, Sage Intacct, Salesforce Sales Cloud
Ressources d'aide disponibles pour Chrome River EXPENSE :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo