--- description: Sumac : qu'en pensent les utilisateurs ? Lisez les avis sur Sumac, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sumac - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/169/fundraising/software) > [Sumac](/software/9440/sumac) # Sumac Canonical: https://www.getapp.fr/software/9440/sumac Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/9440/sumac?page=2) > Sumac CRM a été conçu pour aider votre organisme à but non lucratif à atteindre ses objectifs et à accomplir sa mission. Il s'agit d'une solution complète de gestion des contacts, de dons en ligne, d'e-mail marketing, de gestion des événements et de comptabilité. Choisissez les modules complémentaires dont vous avez besoin pour gérer les programmes et données de votre organisme à but non lucratif. > > Conclusion : 132 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 132 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Societ - **Entreprise fondée en**: 2004 ## Contexte commercial - **Prix à partir de**: 179,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Analyse des campagnes - Analyse historique des tendances - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - Base de données de membres - Billetterie des événements - Budgétisation et prévision - CRM - Calendrier des événements - Catégorisation/regroupement - Certification et licences - Champs personnalisables - Collecte de données - Communication avec les membres ## Intégrations (2 au total) - Constant Contact - QuickBooks Online ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de collecte de fonds](https://www.getapp.fr/directory/169/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://www.getapp.fr/directory/169/fundraising/software) - [Logiciels de gestion des abonnements](https://www.getapp.fr/directory/171/membership-management/software) - [Logiciels de CRM pour ONG](https://www.getapp.fr/directory/1517/nonprofit-crm/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.getapp.fr/directory/775/nonprofit/software) - [Logiciels pour services à la personne](https://www.getapp.fr/directory/1173/human-services/software) ## Logiciels similaires 1. [CharityTracker](https://www.getapp.fr/software/108757/charitytracker) — 4.5/5 (1063 reviews) 2. [Casebook](https://www.getapp.fr/software/134051/casebook-platform) — 4.2/5 (86 reviews) 3. [Bonterra Apricot](https://www.getapp.fr/software/120783/bonterra-case-management) — 4.2/5 (226 reviews) 4. [CaseWorthy](https://www.getapp.fr/software/112847/caseworthy) — 4.4/5 (44 reviews) 5. [NewOrg](https://www.getapp.fr/software/105643/neworg-management-system) — 4.8/5 (76 reviews) ## Avis ### "It has helped modernize our donation and course procedures." — 4.0/5 > **Christopher** | *8 mai 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: The software is easy to use. I personally did not do any training with it, but I am able to go in and access data whenever I need. > > **Inconvénients**: With any software, there are limits to the customization. Sumac has been great in providing some customization, but we are a very unique organization and sometimes it is difficult to fit what we need into a software. > > Improved data tracking and reporting. Time savings. ----- ### "Efficient Case Management and Reporting Tool for Nonprofits" — 5.0/5 > **Maryam** | *22 octobre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Sumac makes client management and reporting much easier. I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient. It’s also helpful for generating reports and analyzing data for funders. > > **Inconvénients**: At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support. > > My overall experience with Sumac has been positive. It has improved how we document client interactions, manage referrals, and collect data across multiple programs. The interface is user-friendly once you’re familiar with it, and the technical support team is responsive whenever issues come up. Overall, it’s a great tool for nonprofit organizations that want to streamline case management and reporting. ----- ### "Sumac - robust and affordable CRM" — 3.5/5 > **Monica** | *22 septembre 2015* | Art | Taux de recommandation : 7.0/10 > > **Avantages**: We started using Sumac for organizing our data a couple of years ago. Before that we were swimming in excel sheets and having multiple users access the same information was problematic. We use Sumac for ticketing, memberships and donations. I like that we have one system that organizes these three aspects, as there is (as one would hope) quite a bit of overlap between those three actions. It is also useful for organizing mailing lists (either hard copy or email) and analyzing data. But most importantly for us, it's an affordable option. There are CRMs out there that are more robust but for a small non-profit we wouldn't be able to afford them. Sumac is a really cost-effective option to suit our needs. > > **Inconvénients**: Sumac has a lot of software updates. These updates don't fundamentally change the look or experience of using it, but the updates often require us restarting our server. The other aspect is, though they are working on this, is that the web integration is not as customizable as one might like. It's difficult to change the look or flow of it to go with our branding. Finally - there are just a lot of pop-ups for any application while using it (do you want to record this, do you want to save this, etc.) which seem unnecessary. ----- ### "We looked long and hard to find appropriate software." — 4.0/5 > **Lois** | *26 juin 2015* | Gestion d'organisme à but non lucratif > > **Avantages**: If support is paramount, Sumac is a great choice. Sumac covers a broad scope of functions, including donations, memberships, sales and events. The software is very easy to use. Built in import functions are very user friendly and very complete. Transferring data into Sumac from another system is not difficult and the error checking before import is very good. Contact history is strong and allows drill downs into all the underlying documents. Contact records allow the addition of extra user-defined tabs and fields which is a great asset. > > **Inconvénients**: Inventory tracking functionality could be more robust. Mail merges currently allow links between contacts and one other view, such as donations, memberships, etc. It would be helpful if more than one additional view would be supported. Reports could be improved, but this problem is easily resolved with a good report writer that links with an ODBC driver. > > We are a non-profit ministry and needed software that tracks donors/donations, accommodates product sales, tracks memberships and renewal dates, and handles event tracking. It is VERY CHALLENGING to find non-profit software for a mid sized organization that handles all of these functions. Sumac does all of this in addition to being a very affordable solution. Also, we needed rather extensive custom programming to handle some of our more specialized batch processing functions. Sumac did the custom programming for us. I think one of the most compelling reasons to use Sumac is their customer service and support. I have done business with a large number of software companies during my career and few if any have been as responsive to customer needs as Sumac. ----- ### "We had a challenging start, but over the past 6 months have had much better results with support." — 4.0/5 > **Jennifer** | *17 mai 2018* > > **Avantages**: It is customizable to our needs (mostly). Some of the features we would find beneficial are not available. > > **Inconvénients**: We have encountered a number of bugs over the past few months in working with our trainer. She has been awesome in documenting and reporting them but the training time it ends up taking up in trying to find work arounds or confirm that it is in fact a bug is frustrating. ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/9440/sumac?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9440/sumac) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées