Panopta - Présentation
Description du logiciel Panopta
Panopta fournit un service de monitoring réseau et de serveur avancé,
ainsi qu'un système de gestion des pannes pour les entreprises en ligne et les prestataires de services,
qui s'étend au-delà de la surveillance de base pour donner aux équipes opérationnelles les outils
dont elles ont besoin afin de réduire l'impact des pannes dans leur activité en ligne.
La fonctionnalité de surveillance de base de Panopta fournit des vérifications fréquentes
toutes les 60 secondes via un réseau de surveillance mondial (actuellement doté de 24
emplacements en Amérique du Nord et en Amérique du Sud, en Europe et en Asie) afin de garantir que
toutes les pannes sont détectées, quelle que soit leur durée.
Une fois les pannes détectées, un certain nombre d'options de notification sont
disponibles pour s'assurer que les personnes concernées sont informées du problème.
Les alertes par e-mail, par SMS et vocales peuvent être envoyées sous forme de
chronologie de notifications configurable, permettant ainsi d'escalader automatiquement le problème vers
plus de services au sein du personnel.
En outre, les outils de gestion des pannes permettent aux équipes opérationnelles
de gérer les pannes plus efficacement, ce qui permet à toutes les personnes impliquées
de travailler ensemble, y compris les administrateurs système, le personnel du call center et
les responsables, pour résoudre des problèmes plus vite,
sans se mettre des bâtons dans les roues.
Le service est entièrement hébergé dans l'infrastructure de monitoring
distribué de Panopta et ne nécessite aucune installation logicielle ou matérielle,
tout en disposant d'outils de configuration automatiques qui permettent aux clients de surveiller
l'ensemble de leur réseau en quelques minutes.
Panopta - Présentation
Prix
Types de licence
Panopta - Fonctionnalités
Media
Panopta - Avis
Panopta - Avis
Quick setup and relatively easy monitorying
Overall they have been great to work with
Solid, reliable and configurable monitoring and alerting solution
We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.
Solid performance, mostly
Overall we're happy - all outages seem to be notified. The issue we do have is false notifications, that tend to wake up engineers in the middle of the night for no reason.
Just the right amount of monitoring
We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy.
We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text.
The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary.
Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too.
We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company!
Great System Monitoring Solution
Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Quick setup and relatively easy monitorying
Avantages
Panopta’s support was very helpful in getting us up and running. So far it has been able to scale with our infrastrutures and is very user friendly when it comes to monitoring.
Inconvénients
We've had some false positive alerts, but haven't had those in a while so we think it was a bug that they fixed or we didn't have it configured properly out the gate.
Solid, reliable and configurable monitoring and alerting solution
We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.
Avantages
Ease of use; reliability; configurability; alerting systems; easily integrated with other systems
Inconvénients
They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work.
Solid performance, mostly
Overall we're happy - all outages seem to be notified. The issue we do have is false notifications, that tend to wake up engineers in the middle of the night for no reason.
Avantages
Mostly accurate
Inconvénients
False positives.
Just the right amount of monitoring
We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy.
We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text.
The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary.
Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too.
We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company!
Avantages
Phone call alerting, bulletproof monitoring, straightforward monitoring of an HTTPS endpoint
Inconvénients
The UI to add a new team member to an existing schedule is a bit kludgy
Great System Monitoring Solution
Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems.
Avantages
- Cheaper than competitors
- More features than competitors of similar price
- Very robust dashboard an alert system
Inconvénients
- Dashboards can be a bit difficult to change
- Not all features are obvious and can take some getting used to
Réponse de Panopta
Hi Jonathan,
We agree, the current dashboard has some faults. Keep an eye out for our Dashboard revamp coming in the beginning of January! Let us know what you think and send us some feedback so we can continue to make improvements.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Panopta - Prix
Panopta - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Panopta - Fonctionnalités
Panopta - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Panopta - FAQ
Panopta - FAQ
Voici quelques-unes des questions fréquentes sur Panopta.
Q. Quels sont les types de licence disponibles pour Panopta ?
Types de licences disponibles pour Panopta :
À partir de: 6,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Panopta ?
Nous n'avons pas d'informations sur les fonctionnalités de Panopta.
Q. Qui utilise Panopta ?
Utilisateurs habituels du logiciel Panopta :
PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues Panopta est-il disponible ?
Langues dans lesquelles Panopta est disponible :
anglais
Q. Quels sont les types de licence disponibles pour Panopta ?
Types de licences disponibles pour Panopta:
Abonnement
Q. Panopta prend-il en charge les appareils mobiles ?
Appareils pris en charge par Panopta :
Android, iPhone, iPad
Q. Avec quelles applications Panopta peut-il s'intégrer ?
Applications s'intégrant à Panopta :
AlertOps, BigPanda, HipChat, JIRA, Opsgenie, PagerDuty, Slack, Twitter, VictorOps, xMatters
Q. Quelles sont les ressources d'aide disponibles pour Panopta ?
Ressources d'aide disponibles pour Panopta :
FAQ, Base de connaissances, Support en ligne, Support téléphonique
Overall they have been great to work with