Panopta

Panopta

Never Blinks

4.5/5 (57 avis)

Panopta - Présentation

Panopta provides an advanced server and network monitoring service and
outage management system for online businesses and service providers
that goes beyond basic monitoring to give operations teams the tools
they need to minimize the impact of outages to their online business.

Panopta's core monitoring functionality provides high frequency checks
every 60 seconds from our global monitoring network (currently 24
locations in North and South America, Europe and Asia) to ensure that
all outages, regardless of duration, are detected.

Once outages are detected, a number of notification options are
available to ensure that the right people know about the problem.
Email, SMS and voice alerts can be sent out an a configurable
notification timeline, allowing automatic escalation of the problem to
wider ranges of staff.

Additionally, outage management tools allow operations teams to more
efficiently manage outages, making it easy for everyone involved to
work together, including system administrators, call center staff and
management, and resolve problems faster without getting in each
other's way.

The service is fully hosted on Panopta's distributed monitoring
infrastructure and requires no software or hardware installation, and
with automatic configuration tools customers can be up monitoring
their entire network in minutes.

Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Inde, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

Panopta - Avis

Note globale
4.5/5
95% d'avis positifs
33
Excellent
21
Très bien
3
Moyen
0
Médiocre
0
Mauvais
Rafe H.
Traduire avec Google Translate

Solid, reliable and configurable monitoring and alerting solution

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 15/12/2016
Provenance de l'avis : Capterra

We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.

Avantages

Ease of use; reliability; configurability; alerting systems; easily integrated with other systems

Inconvénients

They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Andy F.
Traduire avec Google Translate

Just the right amount of monitoring

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 06/12/2016
Provenance de l'avis : Capterra

We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy.

We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text.

The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary.

Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too.

We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company!

Avantages

Phone call alerting, bulletproof monitoring, straightforward monitoring of an HTTPS endpoint

Inconvénients

The UI to add a new team member to an existing schedule is a bit kludgy

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jonathan D.
Traduire avec Google Translate

Great System Monitoring Solution

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/12/2016
Provenance de l'avis : Capterra

Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems.

Avantages

- Cheaper than competitors
- More features than competitors of similar price
- Very robust dashboard an alert system

Inconvénients

- Dashboards can be a bit difficult to change
- Not all features are obvious and can take some getting used to

Traduire avec Google Translate

Réponse de Panopta

Hi Jonathan,
We agree, the current dashboard has some faults. Keep an eye out for our Dashboard revamp coming in the beginning of January! Let us know what you think and send us some feedback so we can continue to make improvements.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Richard L.
Traduire avec Google Translate

Panopta is reliable

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/12/2016
Provenance de l'avis : Capterra

I switched from Pingdom after they made "improvements" that rendered a good product unusable. Switching to Panopta was easy, and gave me some extra flexibility in composing checks across multiple protocols.

After two years I have not missed a single outage thanks to Panopta, the service is consistent and reliable.

My main complaint is that their configuration UI is somewhat clunky and slow. Multiple page reloads are often performed for simple updates, and this can make it very slow to make bulk changes. A rewrite using up-to-date single-page techniques would make the UI experience much more fluid.

Avantages

Reliability. Flexible checks.

Inconvénients

Config UI is slow and clunky.

Traduire avec Google Translate

Réponse de Panopta

Hi Richard!
Good news! We are releasing our beta 2.0 UI the first week of January. Keep a look out and please send us your thoughts and suggestions as the updates progress.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Michael C.
Traduire avec Google Translate

Panopta is a critical element of any hosting setup

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 06/12/2016
Provenance de l'avis : Capterra

I have run a boutique hosting business alongside my web-based app development business for 17 years now. It works out well to have one company develop the software and host it. Being a small shop, I use outside services extensively to put my service offering together, and Panopta is a big part of that. I have never had problems with Panopta, it's always there when I need it.

I could easily put together a system myself to monitor my websites. However, Panopta has a great feature that is difficult to replicate cheaply. Your website has a primary monitoring location - say "California". If the primary monitoring location finds your site down or unresponsive, it alerts other monitoring locations around the world. They all try to hit it then and only then determine if it's down. So if a connection on the internet is down but my site is up, Panopta won't bug me. I've never had a false alarm from Panopta.

I was an early customer from what I can tell (I remember the founder emailing me directly once when I asked a question) and will be with them for a long time. The service has matured nicely over the years and really serves an important role in my company.

Avantages

It just works.

Inconvénients

Sometimes difficult to setup, but the complexity is expected for the service provided.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Panopta - Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Our pricing model is predictable and simple to understand. Just pick a package that meets your needs, then add services and users as you need them.

Panopta runs on a purely recurring fee model with no setup fees or contracts. Your fees only increase as your number of servers increases and you can cancel at any time. It's that simple.

You can also try Panopta for free with our 30 day free trial offer. Sign up by visiting our website.

Panopta - Fonctionnalités

  • API
  • Monitoring

  • Alertes et remontée des problèmes
  • Audit
  • Contrôle d'accès
  • Données en temps réel
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des applications
  • Notifications automatiques
  • Outils de collaboration
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi des activités
  • Surveillance en temps réel
  • Sécurité SSL
  • Tableau de bord d'activités

Plus d'informations sur Panopta

Panopta - Principales fonctionnalités

  • Availability of public reports
  • Cutting edge control panel and dashboard
  • Distributed monitoring network
  • Monitoring every 60 seconds
  • Real-time performance statistics
  • SMS notifications
  • Unlimited notification contacts
  • Variety of outage tools

Avantages

Here are just a few of the unique benefits Panopta offers:

* The most accurate monitoring service available. High-frequency checks mean your outages are confirmed faster and you are notified sooner in order to minimize downtime. Plus our advanced outage verification algorithms eliminate false alerts that can undermine the usefulness of any monitoring system.

* Intelligent notification system ensures the right people are notified at the right time. Don't be limited to sending a single email when there is an outage. Our notification system supports automatic escalation of outages to any number of people, and most packages offer unlimited SMS messages to ensure that your team never misses an alert.

* Do more than just track downtime — give your team tools to more efficiently manage outages. Our outage management tools make it easy for everyone involved to work together, including system administrators, call center staff and management, to resolve problems faster without getting in each other's way. Plus, all communication related to the outage is archived for future review and reference.

* An affordable addition to your online infrastructure. Advanced monitoring shouldn't cost a fortune. Our clear, simple pricing model makes it easy to predict monitoring costs, and with no setup fees or capital costs you just pay for the service you need.

* No obligation free trial. Don't just take our word for it, try it for yourself and see if our service can't help you better manage your infrastructure and improve your uptime. Sign up now - no credit card needed, and no obligation to continue after the 30 days.

Panopta - FAQ

Voici quelques-unes des questions fréquentes sur Panopta.

Q. Quels sont les types de licence disponibles pour Panopta ?

Types de licences disponibles pour Panopta :

À partir de: 49,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Our pricing model is predictable and simple to understand. Just pick a package that meets your needs, then add services and users as you need them.

Panopta runs on a purely recurring fee model with no setup fees or contracts. Your fees only increase as your number of servers increases and you can cancel at any time. It's that simple.

You can also try Panopta for free with our 30 day free trial offer. Sign up by visiting our website.

Q. Quelles sont les principales fonctionnalités du logiciel Panopta ?

Fonctionnalités du logiciel Panopta :

  • Availability of public reports
  • Cutting edge control panel and dashboard
  • Distributed monitoring network
  • Monitoring every 60 seconds
  • Real-time performance statistics
  • SMS notifications
  • Unlimited notification contacts
  • Variety of outage tools

Q. Qui utilise Panopta ?

Utilisateurs habituels du logiciel Panopta :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues Panopta est-il disponible ?

Langues dans lesquelles Panopta est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Panopta ?

Types de licences disponibles pour Panopta:

Abonnement

Q. Panopta prend-il en charge les appareils mobiles ?

Appareils pris en charge par Panopta :

Android, iPhone, iPad

Q. Avec quelles applications Panopta peut-il s'intégrer ?

Applications s'intégrant à Panopta :

AlertOps, BigPanda, HipChat, HipChat, Opsgenie, PagerDuty, Slack, Twitter, VictorOps, xMatters

Q. Quelles sont les ressources d'aide disponibles pour Panopta ?

Ressources d'aide disponibles pour Panopta :

FAQ, Base de connaissances, Support en ligne, Support téléphonique

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