LogicMonitor

LogicMonitor

Transformez votre vue en vision

4.7/5 (69 avis)

LogicMonitor - Présentation

Au cœur de la révolution de l'information, la surveillance est clé. Les entreprises ne se demandent plus : "Qu'est-ce qu'il s'est passé ?", mais prévoient plutôt les événements à venir, résolvent les problèmes avant qu'ils ne se produisent et se servent des données pour ouvrir la voie à de nouvelles opportunités.

LogicMonitor s'engage à faire progresser la technologie des entreprises pour leur permettre de s'améliorer dans tous leurs domaines. Après tout, la surveillance ne devrait pas seulement aider les entreprises à voir ce qui se trouve devant eux, mais aussi créer de nouvelles opportunités de croissance.

Une vision répondant à un seul précepte :

démarrez

Aujourd'hui, la surveillance permet au monde professionnel de continuer d'évoluer. LogicMonitor surveille toutes les infrastructures, des locaux sur site au cloud. En quelques minutes, le logiciel permet aux entreprises de faire progresser leur technologie, garantissant ainsi que les passagers aériens ne sont pas bloqués en raison d'interruptions du système, que la nourriture reste à des températures sûres ou qu'un logo de chargement n'interrompt pas la diffusion en streaming de vos émissions préférées.

Accélérez

La surveillance devrait faire plus que visualiser les informations d'aujourd'hui et ouvrir la voie à de nouveaux moyens de développement pour les entreprises. Au-delà de l'autonomisation offerte à ses clients, le logiciel cherche à constituer la plateforme de surveillance la plus extensible au monde. Lorsque les clients peuvent résoudre des problèmes de manière proactive, cela leur permet de se concentrer sur la maintenance et l'innovation.

Changez de direction

Alors que l'intelligence artificielle et le machine learning passent de scénarios de science-fiction à des réalités quotidiennes, cette technologie permet aux entreprises de prédire les évolutions futures. Collaborer étroitement avec les clients permet de comprendre leurs risques et d'anticiper leurs besoins, en fournissant des informations qui leur ouvrent l'esprit.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Inde, Royaume-Uni, États-Unis

Langues

anglais

LogicMonitor - Avis

Note globale
4.7/5
94% d'avis positifs
55
Excellent
10
Très bien
4
Moyen
0
Médiocre
0
Horrible
Utilisateur vérifié
Traduire avec Google Translate

This software flagged up issues before they became issues allowing us to drastically reduce downtime

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/01/2019
Provenance de l'avis : Capterra

LogicMonitor has drastically increased the response time that we have when troubleshooting server related issues and provides huge oversight on all critical systems, often allowing us to fix problems because they affect the production environment.
Whilst lacking when compared to the full version, the app does allow monitoring whilst on the go which can be useful when travelling home and a server develops a fault.

Avantages

The dashboard can be heavily customised to allow for total flexibility on what we want to focus on.
Alerts can be individually customised to allow for any level of contact ranging from email, to text, to phone calls at any time. On several occasions I have been woken up in the middle of the night in time to fix a major issue before it caused any downtime for the users.
LogicMonitor can be installed on a host of different devices outside of servers (which is where we primarily use it). We have it installed on the server room temperature monitor providing early warning if the Air-Con goes down. We have it on the UPS where it tracks the remaining charge time to let us know how long we can maintain power in the event of a black out. We have it on the remote desktop server to show how many concurrent logons we have in order to track the performance to user ratio.
In all of these events the tracking is extremely accurate and provides an extremely concise dashboard that allows us to monitor all of the most critical systems from one location.
The alert system has on many occasions allowed us to fix issues before the user has become aware of them.

Inconvénients

The mobile app requires significant work as it provides significantly lesser functionality than the full desktop version. The dashboard and alerts on it in particular need to be updated.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Sean F.
Traduire avec Google Translate

When Cloud Monitoring Makes Sense

Publié le 15/02/2016
Provenance de l'avis : GetApp

At this time I am on v.71 with Collectors at version 20. I began using LogicMonitor around 2 years ago. It was one of the best "outsourcing" decisions we have made. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell.

We previously used OpManager and had considered SolarWinds (I used it in a previous enterprise and was very happy with it). In the end, there were a couple factors that lead us to LM and kept us there. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. Finally, we wanted a way to monitor both internally and externally since we ourselves are a SAAS provider. LM satisfied all three.

When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. Otherwise, they are hitting on all cylinders. Their java collector is lightweight and can handle a good deal of throughput, I myself have between 100-150 nodes on my larger collectors with 1-minute collection on most datapoints. They have been in a positive development cycle over the past 18 months as they rolled out a new UI for not only for their App but their support site as well. I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. They let us run that if we chose to, but introduced new dashboard and service elements in the new UI only, giving us more carrot than stick to make the leap. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. As a whole, the product is barely recognizable as it was when we came on board, yet every bit as functional with certain elements such as bulk alert tuning and multi-instance management providing even more.

They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. If they do to it what they have done to the web portal, it will be amazing. As it stands, our entire department has the application loaded and peek at it throughout our off hours, acknowledging alerts that we may not have seen yet because of the way our escalation rules have been written. It gives us some advance notice to spot a trend from other departments before it lands on our laps. The escalation rules and who they go to are fully tweakable as well as how users get alerted (email, sms, phone call). We have even begun alerting automation scripts to fire off on certain alert types. They have listened to their customers and continue to act on our needs. When renewals come up, there is no debate that we will keep them. They have become an embedded resource and so long as they keep performing at this level they will remain there.

Avantages

Their drive to improve the product! It's hands down the nicest evolution of a product over a short span I have seen. Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive.

I also want to give a special shout-out to the help-desk for helping me out of many datasource woes.

Inconvénients

It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Robert B.
Traduire avec Google Translate

LogicMonitor is a great choice!

Publié le 03/02/2016
Provenance de l'avis : GetApp

When we approached our monitoring project, we evaluated a number of different solutions. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. That isn't to say that Solarwinds isn't a good product! We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. When we came upon LogicMonitor, it was clear that this was a different product and company. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Needless to say, this saves us a ton of time! In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. A very small price to pay for the ease of use and administration for the platform. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. There are a lot of other factors that I could go into, but I'd rather not write a novel. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement!

Avantages

Many of them mentioned above.

Inconvénients

Not many, but the response time for requesting new device/vendor recognition could improve.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Ian L.
Traduire avec Google Translate

Fantastic Monitoring Tool

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 04/12/2018
Provenance de l'avis : Capterra

We've been a customer for over a year and have had nothing but a positive experience. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. It also made sense to get something that was cloud based so that if we have our own infrastructure problems it won't necessarily knock out the monitoring that's alerting us on those issues. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have.

Avantages

It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. There's a low barrier to entry to start gaining actionable insights into your environment and minimal tweaking is needed. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged.

Inconvénients

It monitors all sorts of metrics for different services, but sometimes it's difficult to determine what a metric is actually telling us.
The mobile app is just ok. It is good for quickly acknowledging alerts, but not much else. We have different teams that only need access to certain devices, but the app shows everything. Push notifications would be nice too!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Utilisateur vérifié
Traduire avec Google Translate

Smart, Clean and simple to get up and running

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 27/11/2018
Provenance de l'avis : Capterra

We needed a focal point for monitoring as we were relying on vendor specific tools which were deployed at individual customer sites, this meant we didn't have an individual dashboard to track alerts.

With LogicMontior we have solved the vendor specific issue and now have a single pane of glass which can be accessed via web browser and easily presented. It's also given us the possibility to develop monitoring services for different vendors.

Avantages

Ultimately LogicMonitor allows you to get running straight away with the inbuilt datasources, but once you get familiar with the product you learn the platform has so much to offer. The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use.

It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them.

The inbuilt features are great and get your running straight away, but to unlock the full capabilities you will need to get a handle on the different scripting/powershell requirements for different vendors.

Inconvénients

Although the inbuilt features are great, to unlock the full scale of the platform you do need to know scripting for different vendors - it would be handy to have some whitepapers/kb's to assist with the scripting aspects.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

LogicMonitor - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

LogicMonitor - Fonctionnalités

  • API
  • Données en temps réel
  • Monitoring
  • Notifications automatiques
  • Rapports en temps réel
  • Rapports personnalisables
  • Surveillance en temps réel

  • Alertes et remontée des problèmes
  • Audit
  • Contrôle d'accès
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des applications
  • Outils de collaboration
  • Rapports et statistiques
  • Suivi des activités
  • Sécurité SSL
  • Tableau de bord d'activités

LogicMonitor - FAQ

Voici quelques-unes des questions fréquentes sur LogicMonitor.

Q. Quels sont les types de licence disponibles pour LogicMonitor ?

Types de licences disponibles pour LogicMonitor :

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel LogicMonitor ?

Nous n'avons pas d'informations sur les fonctionnalités de LogicMonitor.

Q. Qui utilise LogicMonitor ?

Utilisateurs habituels du logiciel LogicMonitor :

Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues LogicMonitor est-il disponible ?

Langues dans lesquelles LogicMonitor est disponible :

anglais

Q. Quels sont les types de licence disponibles pour LogicMonitor ?

Types de licences disponibles pour LogicMonitor:

Abonnement

Q. LogicMonitor prend-il en charge les appareils mobiles ?

Appareils pris en charge par LogicMonitor :

Android, iPhone

Q. Avec quelles applications LogicMonitor peut-il s'intégrer ?

Applications s'intégrant à LogicMonitor :

Autotask, Bitium, ConnectWise Manage, ConnectWise UK, HipChat, Opsgenie, PROMYS CRM Help Desk PSA, PagerDuty, Stride, VictorOps

Q. Quelles sont les ressources d'aide disponibles pour LogicMonitor ?

Ressources d'aide disponibles pour LogicMonitor :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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