--- description: Cayzu : qu'en pensent les utilisateurs ? Lisez les avis sur Cayzu, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cayzu - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de service client](/directory/231/customer-service/software) > [Cayzu](/software/91792/cayzu-help-desk) # Cayzu Canonical: https://www.getapp.fr/software/91792/cayzu-help-desk Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/91792/cayzu-help-desk?page=2) > Cayzu aide les utilisateurs à gérer toutes les demandes d'assistance à partir d'un seul portail cloud, par téléphone, e-mail, Facebook, Twitter ou appareil portable. Cayzu permet aux entreprises de gérer de manière transparente plusieurs marques et produits de manière fluide, en dotant chacun d'un portail d'utilisateur final à l'image de leur marque. > > Conclusion : 30 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 30 Avis | | Simplicité d’utilisation | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Cayzu - **Pays**: Amherstburg, Canada - **Entreprise fondée en**: 2013 ## Contexte commercial - **Prix à partir de**: 4,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Actions découlant d'un événement - Alertes/Notifications - Alerts/Escalation - Analyse visuelle - Analytique - Application mobile - Audit des problèmes - Authentification unique - Autoresponders - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - Champs personnalisables - Chat en temps réel - Chat et messagerie - Communication multicanal - Contrôles/Permissions d'accès - Enquêtes et feedback ## Intégrations (30 au total) - Capsule - Dropbox Business - Facebook Business Suite - FreshBooks - Google Analytics 360 - Harvest - Highrise - HubSpot CRM - JIRA Service Management - Jira - LiveChat - LogMeIn Central - LogMeIn Rescue - Meta for Business - Microsoft Teams ... et 15 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) ## Catégories connexes - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software) - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) ## Logiciels similaires 1. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4076 reviews) 2. [Issuetrak](https://www.getapp.fr/software/101433/issuetrak) — 4.6/5 (205 reviews) 3. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) 4. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (848 reviews) 5. [OTRS](https://www.getapp.fr/software/102025/otrs) — 4.4/5 (96 reviews) ## Avis ### "Really impressed due to how flexible and customizable it is, particularly the end user portal." — 5.0/5 > **Jennifer** | *16 mai 2017* | Formation professionnelle et coaching | Taux de recommandation : 9.0/10 > > **Avantages**: The custom forms for end users are great. I was really surprised at how robust the reporting can be in dashboard format. That makes key stats very obvious. Great to be able to roll up agent activity by SLA and other dimensions. Very good collection of App integrations. > > **Inconvénients**: There are many layers to the features, but you get use to that. Anxious for the customizable end user portal to be released. > > Simple, centralized control and great reporting of key operating data by whatever dimension we need. ----- ### "Really great, works with MS Outlook, built in global search, in few words - it is the best\!" — 5.0/5 > **Alina** | *8 juin 2017* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: I like that I can get quick responses if needed; I am able to add private communication between my team and the customer does not see it, besides it is integrated with Skype, Survey Monkey, Jira, and more; it's perfect that automation is built in; a great advantage is it's easy start; plus, one more great feature is that it offers unlimited storage to attach documents and links. > > It's great to have a free trial and that you do not have to sign any contracts and show your credit cards. Thank you. The great benefit is that I could use Cayzu Apps. ----- ### "First impressions - awesome" — 5.0/5 > **Martin** | *15 mai 2014* > > This is support-made-simple. The sign-up and setup took 5 minutes, the administration was intuitive. It doesn't have all the bells and whistles of the bigger players, but I don't really need that for my 7 person helpdesk team, and I can't afford it anyway. What it does have makes a lot of sense for me - branding options, email ticket creation, reporting, social media integration, self-service portal - even an API so I can connect other systems in the future. There's actually a lot squeezed into the package. What I really like is integration into CRM packages like SalesForce and SugarCRM - my sales people can't go into an account blind - if there's a P1 support issue in progress, the tickets need to be showing up in their CRM in real-time. ----- ### "Finally a helpdesk that works\!" — 5.0/5 > **Kevin** | *15 mai 2014* > > We've used Zendesk and Freshdesk, and also trialed a whole heap of other helpdesks but nothing compares to Cayzu. The amount of features, reports and speed were what was most important to us, and Cayzu certainly ticks all these boxes. When dealing with their support it is always pleasant dealing with someone that speaks your language and can fix your problem straight away instead of just putting it in the 'too hard basket'. Cayzu are a pleasure to deal with and I'll continue to recommend them to as many people as possible. ----- ### "Awesome replacement to our outdated ticketing system\!" — 5.0/5 > **Andre** | *17 octobre 2017* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I like how easy the ticketing system is to use. I really like the search function and how I can track the tickets via the various filters\! I'm doing the administration for our staff as well and it's really easy to assign tickets to our agents\! > > Replaced our old ticketing system ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/91792/cayzu-help-desk?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91792/cayzu-help-desk) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées