
En savoir plus sur Pike13
Les propriétaires d'entreprise devraient se concentrer sur leurs clients au lieu de perdre du temps dans des tâches administratives. C'est pourquoi Pike13 a été créé.
Cette solution simplifie vos tâches de planification, de gestion des clients et de traitement des paiements. Vous pouvez en outre la personnaliser pour qu'elle s'adapte à l'image de votre entreprise. Elle vous permet également de gérer facilement votre entreprise de formation au fitness ou aux beaux-arts depuis n'importe quel smartphone, tablette ou ordinateur de bureau. Vous pouvez ainsi vous concentrer sur la croissance de votre entreprise et faire ce que vous aimez.
Suivez les ventes, les recettes et les taux de rétention avec des reportings et des analytics en temps réel.
Suivez les absences, inscrivez les clients à des cours, mettez à jour ou confirmez la liste de cours et automatisez les listes d'attente pour les cours.
Gérez facilement la paie du personnel, la comptabilité des taux variables, les services, les bonus et les commissions.
Utilisez les profils clients pour afficher et mettre à jour rapidement l'historique, les photos, les notes, les calendriers et les paiements, tous disponibles sur une plateforme adaptée aux mobiles. Les notifications par SMS ou par e-mail permettent aux clients de savoir si leur compte rencontre des problèmes. Vous pouvez donc les traiter avant qu'ils deviennent plus graves et plus coûteux.
Acceptez les paiements et vendez des adhésions pendant vos déplacements et obtenez un système de traitement pour commerçant transparent, plus simple, plus abordable et sans frais cachés. Envoyez, signez et stockez en toute sécurité des contrats clients numériques et des décharges de responsabilité grâce à l'intégration à Smartwaiver.
Personnalisez et automatisez vos campagnes par e-mail grâce aux intégrations à BrandBot, MailChimp et Emma.
Options de tarification dès :
118,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Pike13
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, États-Unis
Langues
anglais
Options de tarification dès :
118,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Pike13
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Fonctionnalités
Nombre total de fonctionnalités pour Pike13 : 149
Alternatives
Mindbody

Schedulicity

Zen Planner

Vagaro

Avis
Vous avez déjà Pike13 ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
Donnez votre avis !
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
We LOVE Pike13. They offer everything a small studio, or a large gym needs to operate.
Publié le 04/06/2018
Avantages
Ease of use, and reliability are amazing! But my FAVORITE thing is definitely the staff app. I can do almost everything from the staff app, so I can work from anywhere, at any time.
From running payroll to creating packages or plans, it does it all. Most apps come with limited function, but this software is almost as complete as the desktop version.
And what I love about the company is they are always trying to get better. We have been users for man years and they add things I haven't even thought about needing. Its a pleasure to be a customer.
Inconvénients
The reporting can be a bit confusing for me. Recently they have added a new reporting feature which has much more information, but I still struggle trying to see exactly what I need at times.
But I cant even call it a complaint. I had to really think of something to answer this question.
Réponse de Pike13
Hi Marissa,
Thank you so much for the feedback. We truly appreciate knowing what works and what our customers would like to see. As questions come up about reporting, please continue working with our customer care team and your account manager. We are happy to have calls to help you build exactly what you need to see.
Thank you,
Cindy Schneider
Manager, Customer Success
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding Software!
Publié le 16/08/2019
Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I...
Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.
Avantages
I love how versatile it is. i need to be able to run both monthly tuition for regular, weekly classes, plus courses plus punch cards, as my business serves many different populations. I love how easy it was to set-up and how easy it is for my staff to learn. I don't have to provide training for new employees. For the weird times things don't go as planned, customer service is on top of it, very speedy, thorough and helpful.
Inconvénients
The reporting end is so versatile that I don't know how to easily pull up reports. there are so many ways to filter, which can be a good thing, but I don't know how to pull it up. I wish I could get notifications when someone buys a particular package that I am waiting to get sold.
Alternatives envisagées
MindbodyPourquoi passer à Pike13
I have heard terrible things about Mindbody. It's hard to set-up, etc, they are raising prices and the worst part is how intrusive they are with their advertising. They won't stop calling or e-mailing me!!!Réponse de Pike13
Hi Rebekah,
Thank you so much for taking the time to provide a review of our product. We appreciate the comments and the feedback!
Thank you,
Cindy Schneider
Director of Customer Success

- Secteur d'activité : Musique
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Avoid... You will thank me later!
Publié le 05/10/2018
I would not recommend Pike13 to anyone due to their poor customer service and their lack of respect...
I would not recommend Pike13 to anyone due to their poor customer service and their lack of respect for their clients.
Avantages
Booking Emails: I like the fact that the program sends booking emails on a regular basis. Parents like them for the reminders.
Credit Card Processing: It has a nice feature built in that allows credit card processing. They did not tell me upfront that there is a monthly fee associated with it and then said "oh someone should have told you that." Once again, blame game.
Documents: The docusign feature is a nice ad on. However, if you want to customize your form, good luck. Pike13 doesn't really want to help you on this and once again try to play the "stupid" card on it.
Reports: The reports are nice if you can understand how to use them. They are kinda difficult to get around if your account manager does not explain them in detail.
Inconvénients
Customer Service Attitude: They don't care once they have your money. Make sure you put a note on your calendar one year out or your service contact will be renewed. Don't expect to speak with anyone over the phone, everything is done through email.
On Boarding: I was indifferent about the on boarding process. The guy belittled me several time about coding and whatnot. I was a graphic and website designer by trade and on numerous occasions he talked in circles to try to confuse me. Basically their software doesn't allow for many custom changes and they would prefer to confuse you instead of being straight forward about it.
Text messaging: This is not default on the product. I was told that it was. All clients have to enable the feature. When you are dealing with 200+ clients you don't want to have to go through this process with every single client on how to sign up, sign on, go through all of their individualized settings - just to set up a text message.
Interface: The interface is very straight forward. There isn't any real customizations on it. You get what you get.
Réponse de Pike13
Hi Brittnee,
Thank you for your review and candor. I am sorry that our service has not met your needs. Your account manager will reach out to you shortly to discuss your cancellation request.
Thank you,
Cindy Schneider
Manager, Customer Success
- Secteur d'activité : Musique
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great "real time" scheduling
Publié le 21/01/2022
Pike13 has everything we need and continues to evolve and change with the business. I really do...
Pike13 has everything we need and continues to evolve and change with the business. I really do like the most recent update!
Avantages
This software processed our monthly billing, scheduling, cancellations, and more. If this software went down, we wouldn't be able to operate our business. Thankfully, in the 7+ years I've been using it, I haven't had to worry about that.
Inconvénients
I wish that we were able to send emails to a whole schedule for the day. For example, if we need to send an informational email to our schedule, we have to do that for each person. We are able to cancel a whole day, just not send them a mass communication without cancelling.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Used Pike13 (formerly FrontDesk) for years
Publié le 14/04/2020
Overall I was pretty happy the experience, eventually we decided to part ways though.
Overall I was pretty happy the experience, eventually we decided to part ways though.
Avantages
Very stable platform, app made it easy to access / manage remotely.
Inconvénients
I was a grandfathered user on an older plan - I eventually left since I got tired of having limited access to reports and metrics that would be included if I 'upgraded'
Pourquoi passer à Pike13
Seemed like a simpler platform at the time. Good social media reviews.Réponse de Pike13
Hi Dan,
Thank you for taking the time to provide a review even after switching platforms. It is great to hear from all of our customers, past and present. We hope you are doing well.
Thank you,
Cindy Schneider
Director of Customer Success
Pike13 - FAQ
Voici quelques-unes des questions fréquentes sur Pike13.Q. Quels sont les types de licence disponibles pour Pike13 ?
Types de licences disponibles pour Pike13 :
- À partir de : 118,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Pike13 ?
Utilisateurs habituels du logiciel Pike13 :
2-10, 11-50, 51-200, 201-500, 501-1 000
Q. Dans quelles langues Pike13 est-il disponible ?
Langues dans lesquelles Pike13 est disponible :
anglais
Q. Pike13 prend-il en charge les appareils mobiles ?
Appareils pris en charge par Pike13 :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Pike13 peut-il s'intégrer ?
Applications s'intégrant à Pike13 :
BrandBot, Celero, ClassPass, Emma, Facebook Business Suite, Gmail, Google Analytics 360, Google Calendar, IntegraPay, Looker, Mailchimp, Microsoft Outlook, MySkillChart, PayPal, Paysafe, Perkville, Smartwaiver, TRP, TransNational Payments, WordPress, Zapier
Q. Quelles sont les ressources d'aide disponibles pour Pike13 ?
Ressources d'aide disponibles pour Pike13 :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Pike13.
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