Traditionally most alumni engaged with the institution at events, but that has changed with the evolution of social media. Young alumni want to engage with their alma mater digitally and institutions have to respond by meeting them where they are.
Navigating the social media and digital engagement landscape with its innumerable possibilities is complex, especially for small shops with limited resources. Almabase provides a systematic approach to growing alumni participation efficiently and sustainably over years.
You can manage your events, email marketing, online alumni directory, alumni map, job board, mentoring program, all using Almabase's integrated software. Almabase automatically tracks every alum's engagement (Facebook, email, volunteering, gifts, events) and gives you the insight you need to drive your program forward.
- The platform was up and running quickly.
- The customer service team is extremely responsive and does their best to accommodate our needs. They are also very open to receiving feedback and considering suggestions to improve the software.
- They often roll out new features and upgrades.
- It's quick and easy to create new webpages and add content.
- The software is affordable.
- Integration of e-communication center to send automated emails.
- Some bugs were discovered in the early stages that the support team resolved promptly.
- Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
- I've been slightly disappointed by the lack of customization on the platform. It's become evident that the platform would be a great tool for an academic institution's alumni organization, but if it's anything else, it may not be the best suited. Our situation is unique in that we are not a school looking to connect with our alumni, but rather a foundation connecting with past and current grantees. Some features cannot be customized to reflect that, including the wording on some pages or email templates that one would think would be easy to change. I was reassured at the beginning through the answers to my questions and testing out another organization's beta site that our needs would be met. However, it was only after our site was fully up and running that I got a chance to fully explore and see where additional customizations would be required.
Overall, the web platform meets our basic needs, but if there was a greater ability to customize it, even a little bit, it would take it to the next level. If you're not coming from an academic institution, I would highly recommend asking a wide variety of questions to ensure it will meet all your needs.
Almabase allows us to connect with our alumni on multiple levels based on interest, class years, university affinities, and social media interaction. It also allows us to communicate intentionally and deliberately with our alumni through targeted emails and our e-newsletter. It saves our team time by streamlining the way that we post to our social media platforms and data-mine the site. This platform also allows for us to include pages for our chapters that have controlled access for the chapter administrators. We can also set-up event registrations, pay portals and interest forms and have the data collected to be imported into Raiser's Edge whenever we want to do that. Almabase directly impacts and helps to facilitate the majority of our office's mission and goals.
With Almabase everything is at one central location which is a huge time saver for us. No more multiple disconnected software and inefficiencies. It also seamlessly integrated with Raiser's Edge.
The response from alumni has been amazing since the launch - they love the social media integration! Our board members, faculty and staff love the platform because its very easy to use. Almabase also provides the possibility to involve our students for an alumni mentorship program that has been heavily requested by our alumni.
The best part though, is that their customer service is exceptional and unparalleled! It is truly a pleasure to be able to work with such an amazing team of professionals.
I know that it is extremely rare to find a software that is pretty much perfect, but we really have not found anything about the software or the customer service that we do not like. The handful of items that we could not do, or did not work quite the way that our team would have liked were solved by the Almabase team, usually within a few days of mentioning it to them. We have no reason to rate them any lower than 5-star across the board. I would recommend Almabase to any organization that is looking for this type of alumni platform.
Thanks a lot, Jessica.
Not only are we housing all our alumni website here, but we've increased our alumni engagement and awareness because they make it easy for alumni to connect. We found a platform that worked for our constituents, not one that made them work.
I love the flexibility that they have offered us. We have been using the software for two years and have seen the software grow at a rapid pace to match our needs. They created a skeleton for us and helped us to flesh it out into a working, attractive, and useful site. Our alumni have given such positive feedback--it's better than anything we've had before (and we're 125 years old). The Almabase team is truly interested in what the customer has to say. They are passionate about their work and you, as the customer, can sense it in every interaction with them.
If there was one thing I could change, I would want more page editing space. The box where you create the page is small and you have to scroll to the top to use the editing tools. I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do. That being said, I have VERY LITTLE experience building website pages or using html and they make it so easy to make great looking pages.
When I became the alumni relations coordinator for Thomas Aquinas College, I immediately began searching for a replacement for a print alumni directory. This platform exceeded expectations in that it provides the directory service that I was looking for AND provides a full service engagement platform for all facets of alumni relations. From emails to events to chapters and more!
Most of all though, the team at Almabase is 110% top notch. They are personable, responsive, and complete. Whether I have a question on hot to best use some functionality or have a suggestion from my users regarding improvements on the platform, the Almabase team is always helpful, thoughtful, and responsive. This customer support you enjoy speaking with!
There is little not to like. For myself, wearing multiple hats at our institution makes it difficult to use the product to its full potential. Also, our users are interested in sharing their directory information with each other, which is not a default setting. However, support has been very responsive regarding this feedback and we are working towards a solution. In all, I am very happy with the product and so are my users.
IMPRESSED is the word. I have started using this product since my under grad school introduced this to us one year after we graduated. Though I was apprehensive initially about it being just another variant of linkedin, I was proved wrong pretty soon.
The sign up was pretty simple with the option of connecting with Fb or LinkedIn. Also, the profile was always synced and up to date.
This is a simple, no-nonsense, to-the-point software which does what it says - "Alumni Management". There are no other strings attached. With the graph search(remember the facebook searches which go like "Who are my friends studying in California and are single?") and the various filtering criteria available, looking up for someone from my college is just a breeze. Also, masking of personal email ids put my fears of spamming to rest.
The newsletter I receive from my college admins every month through this portal, brings a wide smile across my face along with a flurry of memories.
Well, the depth to which this software goes in finding the alumni is also pretty excellent. I was amazed to find alumni from even the early 1960s.
Also, at my post grad, I got an opportunity to be part of the audience where AlmaBase was pitching. Boy was I surprised !!
They implemented Machine Learning which took some seed data of alumni and used that to pull the details of other Alumni from Social Network spaces.
Also, the ease with which the alumni site can be customized is very good. Supported by a strong back end, the majority of look and feel is made up of pluggable components. It's totally up to you to decide how your alumni site would look like.
In short, having a strong alumni base is a low hanging fruit ignored by most colleges and this software solves the problem spot on. I do not see any major shortcomings, except that I wonder how'd they support the product with the size of the team they presently have.
P.S: The total time they usually take to get the site up and running is around 7 days which is pretty cool !! :D
Almabase evaluates your needs and goals and recommends the best package.
- Ability for alumni to connect with each other (online alumni directory)
- Event ticketing and RSVP management
- Email marketing - email all or a segment of your alumni with a targeted message
- Mentoring platform for alumni and students to connect, build a relationship and benefit.
- Online giving pages
- Reporting - Reporting on all the engagement activity
- Job board - Alumni and students can exchange job and internship opportunities with the community.
Voici quelques-unes des questions fréquentes sur Almabase.
Types de licences disponibles pour Almabase :
À partir de: $3500/année
Type de licence: Abonnement
version d'essai gratuite: Disponible
Almabase evaluates your needs and goals and recommends the best package.
Fonctionnalités du logiciel Almabase :
Utilisateurs habituels du logiciel Almabase :
Entreprises de taille moyenne, PME
Langues dans lesquelles Almabase est disponible :
Types de licences disponibles pour Almabase:
Nous n'avons pas d'informations sur les appareils pris en charge par Almabase.
Applications s'intégrant à Almabase :
Authorize.net, Blackbaud CRM, BluePay, Google Analytics, Google Calendar, Google Maps, PayPal, Raiser's Edge NXT, Stripe
Ressources d'aide disponibles pour Almabase :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo