Reservio

Reservio

Logiciel de réservation et de prise de rendez-vous en ligne

4.3/5 (23 avis)

Reservio - Présentation

Description du logiciel Reservio

Reservio est une plateforme de réservation et de prise de rendez-vous en ligne destinée aux entreprises de tous types et de toutes tailles qui sont au service des clients, avec des fonctionnalités supplémentaires pour la promotion et le suivi des performances de l'entreprise.

Reservio crée des solutions personnalisées et adaptées à chaque type d'entreprise et conçoit chaque outil de planification pour une efficacité maximale des utilisateurs. Ce logiciel évolutif est utilisé par des entraîneurs personnels, des éducateurs, des esthéticiennes, des gérants de salons de coiffure, des prestataires de soins de santé et plus encore dans plus de 35 pays. Il aide les entreprises de ces secteurs à gagner du temps en matière de planification et à simplifier le processus de prise de rendez-vous pour leurs clients.

Le logiciel de planification en ligne freemium permet aux entreprises de gérer les rendez-vous, les événements, le personnel et les clients, le tout depuis une interface centrale unique. Grâce au calendrier en ligne facile à utiliser, elles peuvent rester à jour avec les réservations en ligne, la gestion du temps, la planification et la gestion du personnel, tandis que les formulaires de réservation en ligne peuvent être créés et personnalisés, avec des alertes de réservation envoyées par e-mail. Avec Reservio, les clients peuvent prendre eux-mêmes rendez-vous 24h/24, 7j/7 et recevoir des notifications et des rappels relatifs à leurs rendez-vous. Le reporting commercial, les statistiques et un CRM intuitif fournissent des informations précieuses sur l'entreprise et aident les responsables à prendre de meilleures décisions en matière de planification. Le logiciel utilise les opinions des clients pour étendre en permanence ses fonctionnalités.

Reservio - Présentation

Prix

À partir de
9,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Reservio - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Canada, Europe, Allemagne et 5 autres, Inde, Japon, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni
Langues
tchèque, anglais, français, allemand, hongrois et 3 autres, italien, portugais, espagnol

Captures d'écran

Capture d'écran pour Reservio : Keep track of appointments in an elegant drag-and-drop calendar
Capture d'écran pour Reservio : Keep track of appointments in an elegant drag-and-drop calendar Capture d'écran pour Reservio : All Reservio booking pages are mobile-ready Capture d'écran pour Reservio : Allow customers to book their appointments 24/7 via Reservio Capture d'écran pour Reservio : Set up accesses for multiple team members, each with custom access rights Capture d'écran pour Reservio : Create, view and manage appointments on a shared company calendar Capture d'écran pour Reservio : Manage staff, the services they provide, and set their Reservio access levels Capture d'écran pour Reservio : Set up and configure an online booking system

Reservio - Avis

Reservio - Avis

Note globale
4.3
/
5 23 avis
Excellent
16

Très bien
3

Moyen
2

Médiocre
0

Mauvais
2

Rapport qualité-prix
3.6
Fonctionnalités
3.5
Simplicité d'utilisation
4.6
Support client
4.4
83% des utilisateurs recommandent cette application
Eduardo O.

Multidisciplinary, flexible, functional and robust.

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.


Traduire avec Google Translate
Alexander N.

Alex Neiford's Review

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!


Traduire avec Google Translate
Anthony C.

Great solution with limited features

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon


Traduire avec Google Translate
Hynek P.

Not 100% solution, unfortunately

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying


Traduire avec Google Translate
Utilisateur vérifié

Reservio makes it easy for us to keep track of and schedule appointments with clients


Traduire avec Google Translate
Eduardo O.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 13-50 employés
Translate to français

Multidisciplinary, flexible, functional and robust.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/01/2020
Provenance de l'avis : Capterra

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Avantages

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Inconvénients

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Alexander N.
Translate to français

Alex Neiford's Review

Publié le 19/05/2014
Provenance de l'avis : Capterra

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Translate to français

Réponse de Reservio

Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!

Note détaillée

Simplicité d'utilisation
Support client

Anthony C.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Translate to français

Great solution with limited features

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 10/01/2017
Provenance de l'avis : Capterra

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

Translate to français

Réponse de Reservio

Dear Anthony, thank you for your review!
Customer's feedback is really important to us and is always much appreciated.

We are glad to hear that you are satisfied with our product and with provided customer support, hoping that you'll be more satisfied with our development in the upcoming year.

Last year, we started to work on a new version of Reservio and it's mobile application (Android, iOS), which will be available this year. You can also look forward to many improvements this year, such as redesigned booking page rolling out this month.

Please, don't hesitate to contact us anytime you'd have further questions or need help!

Reservio

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Hynek P.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Translate to français

Not 100% solution, unfortunately

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 09/08/2016
Provenance de l'avis : Capterra

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Avantages

Customer service reacts very quickly

Inconvénients

It does not work as it should. Synchronization issues are still appearing after serveral months

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Utilisateur vérifié
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Translate to français

Reservio makes it easy for us to keep track of and schedule appointments with clients

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 10/12/2018
Provenance de l'avis : Capterra

Avantages

We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Inconvénients

Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
7.8/10
Basé sur 23 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Reservio - Prix

Reservio - Prix

À partir de
9,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
3.6/5
Basé sur 23 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Reservio - Fonctionnalités

Reservio - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Importation et exportation de données
Intégration CRM
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3.5/5
Basé sur 23 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Reservio - FAQ

Reservio - FAQ

Voici quelques-unes des questions fréquentes sur Reservio.

Q. Quels sont les types de licence disponibles pour Reservio ?

Types de licences disponibles pour Reservio :

À partir de: 9,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Reservio ?

Nous n'avons pas d'informations sur les fonctionnalités de Reservio.

Q. Qui utilise Reservio ?

Utilisateurs habituels du logiciel Reservio :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Reservio est-il disponible ?

Langues dans lesquelles Reservio est disponible :

tchèque, anglais, français, allemand, hongrois, italien, portugais, espagnol

Q. Quels sont les types de licence disponibles pour Reservio ?

Types de licences disponibles pour Reservio:

Gratuit, Abonnement

Q. Reservio prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Reservio.

Q. Avec quelles applications Reservio peut-il s'intégrer ?

Applications s'intégrant à Reservio :

Google Calendar, Google Contacts, Mailchimp, Microsoft Outlook, Wix, Wordpress

Q. Quelles sont les ressources d'aide disponibles pour Reservio ?

Ressources d'aide disponibles pour Reservio :

FAQ, Base de connaissances, Support en ligne, Support téléphonique