InsideSales

InsideSales

Sell More with an AI System of Growth

3.5/5 (32 avis)

InsideSales - Présentation

InsideSales.com is the only fully integrated sales acceleration platform that delivers the visibility, productivity, and effectiveness customers require to sell more. The InsideSales platform includes sales communications, email tracking, gamification, prioritization, forecasting and more – all built on Neuralytics, a predictive and prescriptive self-learning engine that prioritizes sales activities to target the most promising leads and opportunities. Neuralytics processes over 100 billion sales interaction data points to produce simp

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Brésil, Canada, Europe, Inde et 3 autres, Mexique, Royaume-Uni, États-Unis

Langues

anglais

InsideSales - Avis

Note globale
3.5/5
56% d'avis positifs
7
Excellent
11
Très bien
9
Moyen
2
Médiocre
3
Mauvais
Mihai B.
Traduire avec Google Translate

Good if it works, terrible if it doesn't

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/07/2019
Provenance de l'avis : Capterra

One of the support rep was terrible. I gave him a month and a half - two months to resolve our issues with me having to consistently call back, but for some reason, he's never available or knows how to call back. I've asked for a new support rep, but they said the team handling our type of account is small and haven't attempted to give me a new rep or resolve our issues. Additionally, a manager was supposed to reach out to me over the last 4 business days, but I haven't received a single call or email. Do not allow your workflow to rely on their services because you will most likely get screwed. We have almost 20 users and that's amazing that they handle our account this way.
Will definitely be looking for other Dialer and Inside Sales tools.

Avantages

I liked that it was easy to use and train users.

Inconvénients

Recorded voicemails was a little problematic with setting up, the dialer has intermittent click-to-dial issues 3-8 times a week, and the seek lists aren't working properly. We've had this service for several years and within the last year and a half, these problems have been persisting without any level of resolution. I've combated this issue with support more persistently over the last few months and they've been providing terrible follow-up. I could go on in paragraphs to describe how terribly they've been handling our issues over the last year+.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

1.0/10
Utilisateur vérifié
Traduire avec Google Translate

InsideSales.com Review

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 01/06/2019
Provenance de l'avis : Capterra

Overall, if you have Microsoft Dynamics CRM and looking for a sales automation tool that will help your sales team, from the call to the email, InsideSales.com is your tool. The tool will help automate the sales prospecting process and help the sales team target specific leads, contacts and accounts.

Avantages

- Integration with MS Outlook
- Out of the box and no extra cost integration with Microsoft Dynamics CRM
- Short implementation
- Short ramp time
- Ability to delete a play at the Manager view

Inconvénients

- Once a play is live, you cannot add a step in the active play
- Inability to see the open or click percentage in the tool
- Cannot do round robin call monitoring
- Once a play is deleted in the tool, the play is still visible in the Microsoft Dynamics CRM dashboard

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Valerie P.
Traduire avec Google Translate

I was formerly an InsideSales LMP administrator and user

Logiciel utilisé Autre pendant plus d'un an
Publié le 13/06/2018
Provenance de l'avis : Capterra

Their dialer functionality was intelligent and allowed us to responsepop records to our agents. The responsepop functionality allowed any web-to-lead records to pop up to our sales agents and be called immediately. We liked having the ability to customize this to our unique needs.

Avantages

Honestly, there was not much I liked about this software other than its dialer solution. The dialer allowed for us to insert our logic of which records we wanted to reach and when. For example, prioritizing by Time Zone, Lead Status, and so on. The users on the platform itself were able to easily onboard as it is not too hard to navigate.

Inconvénients

The support line was horrible for this company, more often than not, my operations team and I seemed to come up with the answers before the support rep working with us did! We felt we knew their product better than they did. Reporting was not robust enough, and we had to do a lot of work arounds and "tricking the system" when creating automations. Often any automation we created for this system did not work as expected. We eventually moved over onto Salesforce, which was a better fit for our business. InsideSales did not fit our growing Sales organization's needs sufficiently.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

2.0/10
Utilisateur vérifié
Traduire avec Google Translate

I've used insidesales at 2 companies for outbound dialing through Salesforce

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/03/2018
Provenance de l'avis : Capterra

Avantages

When it works, insidesales makes it very easy to hammer through a ton of dials while also automating the process of logging call activities and updating tasks

Inconvénients

The problem is that it only works 75% of the time. I often have calls not save, notes disappear on calls, and tasks that don't update or save when done through the insidesales plugin. Customer support has never once responded to me for issues I had with their Vision product which is also horrible (works 25% of the time if that)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Daniel R.
Traduire avec Google Translate

Over Hyped Over Promised - Completely irrelevant

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/08/2018
Provenance de l'avis : Capterra

It has been able to organize lead data for the team so they don't have to manually track anything but that's about it. Not a customer centric organization.

Avantages

The interface is fairly simplistic and easy to use

Inconvénients

It doesn't work consistently, has to be removed and reinstalled. Does not allow for lead prioritization and the "Neuralytics" they tout so heavily is a load of crap. Power BI can give you the same data insights and do it far better than anything they offer. I still can't see the neuralytics data from a dashboard as they claimed we could do. It's as useful as a screen door on a submarine and they talk a lot about being helpful and caring but they don't. It's all fluff and they only develop and improve whatever their programmers are most interested in.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10

InsideSales - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

InsideSales.com software is highly customizable—a product expert will contact you to discuss a specific proposal tailored to your needs.

InsideSales - Fonctionnalités

  • API
  • Analyse des ventes
  • Intégration des e-mails
  • Rapports sur les ventes
  • Suivi des activités

  • Base de données de contacts
  • Données en temps réel
  • Fonctionnalité de recherche
  • Gestion des contacts
  • Gestion des leads
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Modèles personnalisables
  • Monitoring
  • Notifications automatiques
  • Outils de collaboration
  • Rapports et statistiques
  • Suivi des ventes
  • Tableau de bord d'activités

Plus d'informations sur InsideSales

InsideSales - Principales fonctionnalités

  • Area code overlay management
  • Automatic Call Logging in Salesforce
  • Automatic call logging for accurate tracking
  • Call Recordings and Monitoring
  • Call Salesforce records with a single click
  • Call transfers and automatic lead creation
  • Click-To-Call™
  • Custom Report Engine
  • Customizable Fields and Layouts
  • Geo Call Tagging
  • Inbound local call availability
  • Intelligent call distribution, interactive voice response
  • Local effectiveness analytics
  • Local to ACD/IVR routing
  • Outbound local calling
  • Real-Time Web Lead Capture
  • Real-time performance rankings and notifications
  • Record a call and attach it to the activity
  • Recording & Monitoring, Response Loop
  • one-click calling, voice transfers, voicemails and e-mail

Avantages

Playbooks Benefits:

Maximize funnel conversion with customized plays for different campaigns, segments or products
Leverage predictive tools to reduce wasted effort and increase effectiveness

PowerDialer Benefits:

Over 400% increase in web lead response rates
Up to 24% increase in conversations and 32% increase in close rates
Increase contact rates by up to 38%

Platform Benefits:

Increase close rates by over 20% with predictive prioritization
Lift rep productivity by over 35% with gamification
Start the quarter with over 80% forecast accuracy
Increase revenue by up to 30% in 90 days with integrated sales acceleration platform

LocalPresence Benefits:

Increase contact rates up to 38% when switching from a toll free number
Increase contact rates up to 25% when switching from a long distance number
Obtain a local network presence in all major markets
Provide local access for customer communications
Gain visibility using geo-targeted tracking metrics

InsideSales - FAQ

Voici quelques-unes des questions fréquentes sur InsideSales.

Q. Quels sont les types de licence disponibles pour InsideSales ?

Types de licences disponibles pour InsideSales :

Type de licence: Abonnement

version d'essai gratuite: Disponible

InsideSales.com software is highly customizable—a product expert will contact you to discuss a specific proposal tailored to your needs.

Q. Quelles sont les principales fonctionnalités du logiciel InsideSales ?

Fonctionnalités du logiciel InsideSales :

  • Area code overlay management
  • Automatic Call Logging in Salesforce
  • Automatic call logging for accurate tracking
  • Call Recordings and Monitoring
  • Call Salesforce records with a single click
  • Call transfers and automatic lead creation
  • Click-To-Call™
  • Custom Report Engine
  • Customizable Fields and Layouts
  • Geo Call Tagging
  • Inbound local call availability
  • Intelligent call distribution, interactive voice response
  • Local effectiveness analytics
  • Local to ACD/IVR routing
  • Outbound local calling
  • Real-Time Web Lead Capture
  • Real-time performance rankings and notifications
  • Record a call and attach it to the activity
  • Recording & Monitoring, Response Loop
  • one-click calling, voice transfers, voicemails and e-mail

Q. Qui utilise InsideSales ?

Utilisateurs habituels du logiciel InsideSales :

Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues InsideSales est-il disponible ?

Langues dans lesquelles InsideSales est disponible :

anglais

Q. Quels sont les types de licence disponibles pour InsideSales ?

Types de licences disponibles pour InsideSales:

Abonnement

Q. InsideSales prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par InsideSales.

Q. Avec quelles applications InsideSales peut-il s'intégrer ?

Applications s'intégrant à InsideSales :

Act-On, Chorus, Domo, ExecVision, Gmail, Gong.io, Microsoft Dynamics CRM, Microsoft Outlook, Quoter, Salesforce Sales Cloud

Q. Quelles sont les ressources d'aide disponibles pour InsideSales ?

Ressources d'aide disponibles pour InsideSales :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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