DEAR Inventory

Logiciel de gestion des stocks pour PME

4,3 /5 (215 avis) Donnez votre avis !

DEAR Inventory - Présentation

Description du logiciel DEAR Inventory

DEAR Inventory est une application cloud en ligne dédiée à la gestion d'inventaire et des commandes pour les PME. Celle-ci offre une solution complète de back-end avec des fonctionnalités d'achat, de gestion des ventes, des entrepôts, d'industrie légère ainsi que d'expédition, de vente en ligne et de passerelle de paiement.

DEAR Inventory vise à aider les propriétaires de petites et moyennes entreprises à prendre le contrôle de la gestion d'inventaire et des commandes tout en rationalisant, automatisant et simplifiant les opérations quotidiennes.

DEAR dispose de nombreuses applications dans divers secteurs pour des entreprises de différentes tailles. Les détaillants, les grossistes, les fabricants et les gestionnaires de vente en ligne constituent les grandes catégories d'utilisateurs de DEAR Inventory. Certaines entreprises utilisent DEAR pour des besoins simples en matière de gestion des stocks, tandis que d'autres comptent sur celui-ci pour se conformer aux exigences de conformité imposées par leur secteur. Par exemple, les fabricants de produits alimentaires ont besoin de DEAR pour la traçabilité des lots et leur date d'expiration.

DEAR Inventory - Présentation

Prix

À partir de
199,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

DEAR Inventory - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Inde
Langues
anglais, chinois (simplifié), chinois (traditionnel)

Médias

View key performance indicators
Access DEAR Inventory on any internet-enabled device
Manage orders and leave purchase order memos
View assembly order
Check product availability
Vidéo de DEAR Inventory Capture d'écran pour DEAR Inventory : View key performance indicators Capture d'écran pour DEAR Inventory : Access DEAR Inventory on any internet-enabled device Capture d'écran pour DEAR Inventory : Manage orders and leave purchase order memos Capture d'écran pour DEAR Inventory : View assembly order Capture d'écran pour DEAR Inventory : Check product availability

DEAR Inventory - Avis

DEAR Inventory - Avis

Note globale
4,3
/
5
Excellent
109

Très bien
81

Moyen
13

Médiocre
6

Mauvais
6

Rapport qualité-prix
4,3
Fonctionnalités
4,1
Simplicité d'utilisation
4,2
Support client
4,4
88% des utilisateurs recommandent cette application
Nick C.

The best cloud-based Inventory Management option for SMEs

As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.

The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.


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Dallas L.

Dear has significantly helped our company

Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.


Traduire avec Google Translate
Bryce Y.

Do not use if you need to keep track of serial numbers or if you have more than 50 total SKUs

Dear has created more problems than it has solved for our business. At a minimum Dear needs to fix the duplicate serial number issue and provide a way to do inventory level snapshots.


Traduire avec Google Translate
Dona D.

We run the whole company on DEAR

Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support. DEAR support is always very, very responsive and they keep holding my hand until we get where we need to be. I can't say enough good things about the support. All of the support staff know the product and can immediately understand what I need, they stay with me until I do it.


Traduire avec Google Translate
Luke M.

Great Product, Great Price

DEAR does exactly what it says it does, its a no frills solution for a company with basic inventory needs. We moved to DEAR from MS Dynamics NAV due to the fact that Dynamics options were limitless and for a still small but growing business it was too feature heavy and navigating around to get to the parts we needed was tiresome. What I'd really like to see is a stronger roadmap now from Dear to ramp up their features, particularly reporting isn't great, its quite static and you can't build your own, so a report builder would be ideal or an integration with a BI service so that you can build reports elsewhere. Our particular bugbear is trying to track down stock by batch and location, the information is there but its not in the best format. However for the price you can't complain, dear is an easy to use product that serves a wide variety of needs.


Traduire avec Google Translate
Nick C.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

The best cloud-based Inventory Management option for SMEs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/10/2019
Provenance de l'avis : Capterra

As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.

The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.

Avantages

As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist.

DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero.

The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.

Inconvénients

If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Dallas L.
Secteur d'activité: Vente en gros
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Dear has significantly helped our company

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 22/11/2019
Provenance de l'avis : Capterra

Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.

Avantages

We transferred from Quickbooks to Dear Systems and it has been a great improvement. Our ability to manage inventory is far greater than before with QB. It's simple/easy to use, but also robust and has some very helpful features. We're in the wholesale industry. On the sales side - we love the pick, pack, and ship functions. This allows us to easily provide another level of detail for our customers that we couldn't before. We can enter what we packed on what pallet and then easily print pallet break downs and detailed packing lists. I also like the way you can mass pick, or mass print sales orders. The advance sale option is nice, so you can track back order shipments right on the same screen as the original order.
On the purchase order side, the advance receiving functions let you receive inventory against one PO more than once which is helpful.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice.

Also the B2B portal has been a nice addition to our company as well.

Inconvénients

I think the reporting tab is pretty clunky, that might be what I like least about Dear. They're on the right track, and some of those reports are very helpful. It's just that I have to export them to excel and modify them quite a bit for them to be what I want them to be.
Also I think the "credit purchase order" and "credit sale note" functions are pretty confusing/complicated.

Traduire en français

Réponse de DEAR Systems

Hello Dallas,

Thank you for your valuable feedback. We have done major improvements to the reports section. With the new UI/UX improvement that was rolled out in the beginning of 2020 the usability and functionality of reports has never been easier. We have detailed knowledge base articles for each report and how to use it. You can read more about it by visiting https://support.dearsystems.com/support/solutions/folders/1000217591/. If you have any questions you can contact us at any time on support@dearsystems.com & a Customer Success agent will be ready to do a quick demo to help you.

Best Regards,
DEAR Team.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Bryce Y.
Secteur d'activité: Fabrication électrique/électronique
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Do not use if you need to keep track of serial numbers or if you have more than 50 total SKUs

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 20/06/2019
Provenance de l'avis : SoftwareAdvice

Dear has created more problems than it has solved for our business. At a minimum Dear needs to fix the duplicate serial number issue and provide a way to do inventory level snapshots.

Avantages

The software is made for small businesses interested in keeping track of basic inventory, basic purchasing, and basic invoicing.
- Perfect for 1-5 employees, this is the base number of users and gives the most bang for your buck.
- Perfect for no more than 50 SKUs

Inconvénients

- Serial Numbers are NOT UNIQUE, duplicates can be entered easily with no warning
- Navigating a Bill of Materials for more than 1 level is impossibly complicated and needs a separate spreadsheet or software to track
- Transactions randomly duplicate without warning. Several times we have had stock transfers or purchases receive twice, creating inventory discrepancies and overall chaos in the warehouse.
- This random duplication allows inventory to be a negative number. Example: A serial numbered part was pulled twice by the system instead of removing it from inventory, it created a negative line item and showed the serial numbered part as -1 instead of 0. This in turn affected the overall inventory for that SKU.
- It is impossible to find a specific inventory level on a given day, this feature simply does not exist.
- Stocktakes cannot be backdated so if a count is taken on day 1 and entered in day 2 if any assemblies took place they will screw up counts.
- Sync between Xero accounting is a multi-step process. Invoices and payments do not sync back and forth on a consistent basis. Sometimes a voided invoice in Dear or in Xero will not transfer over and the entire Sale or Purchase needs to be voided and redone for the voided payment to sync OR alternatively you can enter the information manually which defeats the point of the sync.
- Customer service is atrocious except for the basic help which is already covered in depth by videos or other consultants.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Dona D.
Secteur d'activité: Mode et vêtements
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

We run the whole company on DEAR

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/08/2020
Provenance de l'avis : Capterra

Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support. DEAR support is always very, very responsive and they keep holding my hand until we get where we need to be. I can't say enough good things about the support. All of the support staff know the product and can immediately understand what I need, they stay with me until I do it.

Avantages

The integration with our web store and accounting software, totally automated everything.

Inconvénients

Its complicated, but probably not overly so considering what it does.

Traduire en français

Réponse de DEAR Systems

Hello Dona,

Thank you for your feedback. I am glad that our Support Team has helped you when you faced difficulties. We strive to serve our customers to the best of our abilities. Please do contact us if you have any difficulties.

Best Regards,
DEAR Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Luke M.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Great Product, Great Price

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 24/06/2019
Provenance de l'avis : Capterra

DEAR does exactly what it says it does, its a no frills solution for a company with basic inventory needs. We moved to DEAR from MS Dynamics NAV due to the fact that Dynamics options were limitless and for a still small but growing business it was too feature heavy and navigating around to get to the parts we needed was tiresome. What I'd really like to see is a stronger roadmap now from Dear to ramp up their features, particularly reporting isn't great, its quite static and you can't build your own, so a report builder would be ideal or an integration with a BI service so that you can build reports elsewhere. Our particular bugbear is trying to track down stock by batch and location, the information is there but its not in the best format. However for the price you can't complain, dear is an easy to use product that serves a wide variety of needs.

Avantages

Easy to use, value for money, cloud based, integrates with finance package, support is great.

Inconvénients

Reporting functionality needs work, no ios app, light on more advanced features

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8,4/10
Basé sur 215 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

DEAR Inventory - Prix

DEAR Inventory - Prix

À partir de
199,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,3/5
Basé sur 215 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

DEAR Inventory - Fonctionnalités

DEAR Inventory - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,1/5
Basé sur 215 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

DEAR Inventory - FAQ

DEAR Inventory - FAQ

Voici quelques-unes des questions fréquentes sur DEAR Inventory.

Q. Quels sont les types de licence disponibles pour DEAR Inventory ?

Types de licences disponibles pour DEAR Inventory :

À partir de: 199,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel DEAR Inventory ?

Nous n'avons pas d'informations sur les fonctionnalités de DEAR Inventory.

Q. Qui utilise DEAR Inventory ?

Utilisateurs habituels du logiciel DEAR Inventory :

PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues DEAR Inventory est-il disponible ?

Langues dans lesquelles DEAR Inventory est disponible :

anglais, chinois (simplifié), chinois (traditionnel)

Q. Quels sont les types de licence disponibles pour DEAR Inventory ?

Types de licences disponibles pour DEAR Inventory:

Abonnement

Q. DEAR Inventory prend-il en charge les appareils mobiles ?

Appareils pris en charge par DEAR Inventory :

Android, iPhone, iPad

Q. Avec quelles applications DEAR Inventory peut-il s'intégrer ?

Applications s'intégrant à DEAR Inventory :

Crossfire, Handshake, Hike, Pepperi, QuickBooks Online, QuickBooks Online Advanced, Salpo CRM, Starshipit, XLReporting, Xero

Q. Quelles sont les ressources d'aide disponibles pour DEAR Inventory ?

Ressources d'aide disponibles pour DEAR Inventory :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo, Support téléphonique