DEAR Inventory - Présentation

Description du logiciel DEAR Inventory

DEAR Inventory est une application cloud en ligne dédiée à la gestion d'inventaire et des commandes pour les PME. Celle-ci offre une solution complète de back-end avec des fonctionnalités d'achat, de gestion des ventes, des entrepôts, d'industrie légère ainsi que d'expédition, de vente en ligne et de passerelle de paiement.

DEAR Inventory vise à aider les propriétaires de petites et moyennes entreprises à prendre le contrôle de la gestion d'inventaire et des commandes tout en rationalisant, automatisant et simplifiant les opérations quotidiennes.

DEAR dispose de nombreuses applications dans divers secteurs pour des entreprises de différentes tailles. Les détaillants, les grossistes, les fabricants et les gestionnaires de vente en ligne constituent les grandes catégories d'utilisateurs de DEAR Inventory. Certaines entreprises utilisent DEAR pour des besoins simples en matière de gestion des stocks, tandis que d'autres comptent sur celui-ci pour se conformer aux exigences de conformité imposées par leur secteur. Par exemple, les fabricants de produits alimentaires ont besoin de DEAR pour la traçabilité des lots et leur date d'expiration.

DEAR Inventory - Présentation

Prix

À partir de
199,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

DEAR Inventory - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Canada, Europe, Inde et 3 autres, Afrique et Moyen-Orient, Royaume-Uni, États-Unis
Langues
chinois (simplifié), chinois (traditionnel), anglais

Captures d'écran

Capture d'écran pour DEAR Inventory : View key performance indicators
Capture d'écran pour DEAR Inventory : View key performance indicators Capture d'écran pour DEAR Inventory : Access DEAR Inventory on any internet-enabled device Capture d'écran pour DEAR Inventory : Manage orders and leave purchase order memos Capture d'écran pour DEAR Inventory : View assembly order Capture d'écran pour DEAR Inventory : Check product availability Capture d'écran pour DEAR Inventory : Select and run a purchase report Capture d'écran pour DEAR Inventory : Manage permissions

DEAR Inventory - Avis

DEAR Inventory - Avis

Note globale
4.4
/
5 203 avis
Excellent
106

Très bien
78

Moyen
9

Médiocre
6

Mauvais
4

Rapport qualité-prix
4.3
Fonctionnalités
4.1
Simplicité d'utilisation
4.2
Support client
4.4
91% des utilisateurs recommandent cette application
Nick C.

The best cloud-based Inventory Management option for SMEs

As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.

The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.


Traduire avec Google Translate
Nigel B.

all in all very happy


Traduire avec Google Translate
Sean T.

Handsome Healthcare

Very good.


Traduire avec Google Translate
Dallas L.

Dear has significantly helped our company

Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.


Traduire avec Google Translate
Adam L.

Can't Keep Up and Help is Slow and Unspcialised

Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows

We have encountered issues with apps/software due to our large influx of traffic and orders in a short period of time (we receive 50% of our monthly sales in a few hours) but they have provided solutions (for instance SLoyalty provides us with increased bandwidth during the busy 3-4 hours of the month and we have avoided all issues) - can this be done with DEAR? We can provide you with data on the exact time, traffic numbers, units sold for the time. We need a solution to this!!

We are happy to pay more money for this, I just cant run my company with a concern that our inventory system cant keep up with our demand!


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Nick C.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

The best cloud-based Inventory Management option for SMEs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/10/2019
Provenance de l'avis : Capterra

As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.

The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.

Avantages

As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist.

DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero.

The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.

Inconvénients

If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Nigel B.
Traduire avec Google Translate

all in all very happy

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/11/2017
Provenance de l'avis : GetApp

Avantages

"Moved over from sage around 12 months ago to Xero and added Dear which answered the major issues I was having with Sage in that the inventory element (sure, that's not what is was designed for) was woefully inadequate for our business.

I have to report that 12 months in that Dear has met and exceeded expectations and added real value to my inventory management and customer order processing. With the recent addition of the B2B portal, and what my customers will be able to do once is it fully operational will really revolutionalise some of the challenges we faced in, for example, letting customers know what is available from stock etc.

Overall, we made the right move and I haven't seen a better combination of integrated applications than Dear and Xero!
Well done and thanks to both!"

Inconvénients

Dear is a brilliant and responsive company, although my only gripe, is that there are few updates or communique's relating to bug fixes or developments of the application. Example is the B2B portal, there are many comments about what features are needed and bug fixes, but as yet no commentary from Dear as to which will or won't be incorporated. Like me, many will become less likely to comment f it is not apparent that they are being acknowledged. Come on Dear, at least add a comment!!

Traduire avec Google Translate

Réponse de DEAR Systems Limited

Hi Nigel,

Thank you for this review we are happy to hear everything is going well. We would like to take some time to address some of the cons.

We have new updates/releases of new features pretty much on a weekly basis. The minor changes get notified through in app notifications and major monthly releases get sent out as news letters. This can be found in our release notes sections http://dearsystems.com/inventory-software/blog/category/release-notes/

Regarding the forum we get a lot of inquiries to add new features and we usually work on an up-voting system and implement suggestions that are most popular against our users. When our businesses analysts decide on what we should implement a planned status will appear next to the suggestion. When its in progress the status will change to 'In Progress' and once finished the status will change to Implemented.

Please see our development road-map for everything that is coming up in relation to B2B enhancements based on user requests http://dearsystems.com/inventory-software/development-roadmap/

Best Regards
DEAR Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Sean T.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Handsome Healthcare

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 23/12/2019
Provenance de l'avis : Capterra

Very good.

Avantages

Simple to understand and very good integration with other software. Video tutorials were excellent for someone who understands ERP and wants to implement a solution very quickly.

Inconvénients

I would like the ability to change the screen so it is easier to distinguish between organisational units. We use two installations.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Dallas L.
Secteur d'activité: Vente en gros
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Dear has significantly helped our company

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 22/11/2019
Provenance de l'avis : Capterra

Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.

Avantages

We transferred from Quickbooks to Dear Systems and it has been a great improvement. Our ability to manage inventory is far greater than before with QB. It's simple/easy to use, but also robust and has some very helpful features. We're in the wholesale industry. On the sales side - we love the pick, pack, and ship functions. This allows us to easily provide another level of detail for our customers that we couldn't before. We can enter what we packed on what pallet and then easily print pallet break downs and detailed packing lists. I also like the way you can mass pick, or mass print sales orders. The advance sale option is nice, so you can track back order shipments right on the same screen as the original order.
On the purchase order side, the advance receiving functions let you receive inventory against one PO more than once which is helpful.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice.

Also the B2B portal has been a nice addition to our company as well.

Inconvénients

I think the reporting tab is pretty clunky, that might be what I like least about Dear. They're on the right track, and some of those reports are very helpful. It's just that I have to export them to excel and modify them quite a bit for them to be what I want them to be.
Also I think the "credit purchase order" and "credit sale note" functions are pretty confusing/complicated.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Adam L.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Can't Keep Up and Help is Slow and Unspcialised

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 24/11/2019
Provenance de l'avis : Capterra

Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows

We have encountered issues with apps/software due to our large influx of traffic and orders in a short period of time (we receive 50% of our monthly sales in a few hours) but they have provided solutions (for instance SLoyalty provides us with increased bandwidth during the busy 3-4 hours of the month and we have avoided all issues) - can this be done with DEAR? We can provide you with data on the exact time, traffic numbers, units sold for the time. We need a solution to this!!

We are happy to pay more money for this, I just cant run my company with a concern that our inventory system cant keep up with our demand!

Avantages

Quite easy to implement
Syncs nicely with our current cloud based software
Interesting/complex reporting

Inconvénients

The over promising, and under delivering of the software. simply, it doesn't do what it claims!

The inventory is not live with Shopify (during launches there is always a lag, causing major headaches for our team and requires a lot of manual adjustments) - we were promised that based on our volume this would not happen, but it does. And it happens every month, for the past 18+ months

Inability to get the specialist help when we need it. We are always given help by a customer service member, not a technician, which slows down our ability to fix the problem. I understand that you need to protect the technicians time from dealing with simple problems, but we do not receive prompt service or the respect that we know what we are talking about!

We need a quicker escalation procedure to get help more urgently

Technicians only work from the afternoon (we are located in Melbourne) so when urgency issues crop up in the morning, we have to wait most of the working day to fix them

b2b portal is not very robust, we have had a lot of issues with this

the fixed provided by DEAR are not log term fixes, they don't fix the root of the problem, but fix it for the moment, but then issues crop up again and we are in the same position.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Recommandation utilisateur
8.6/10
Basé sur 203 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

DEAR Inventory - Prix

DEAR Inventory - Prix

À partir de
199,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.3/5
Basé sur 203 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

DEAR Inventory - Fonctionnalités

DEAR Inventory - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.1/5
Basé sur 203 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

DEAR Inventory - FAQ

DEAR Inventory - FAQ

Voici quelques-unes des questions fréquentes sur DEAR Inventory.

Q. Quels sont les types de licence disponibles pour DEAR Inventory ?

Types de licences disponibles pour DEAR Inventory :

À partir de: 199,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel DEAR Inventory ?

Nous n'avons pas d'informations sur les fonctionnalités de DEAR Inventory.

Q. Qui utilise DEAR Inventory ?

Utilisateurs habituels du logiciel DEAR Inventory :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues DEAR Inventory est-il disponible ?

Langues dans lesquelles DEAR Inventory est disponible :

chinois (simplifié), chinois (traditionnel), anglais

Q. Quels sont les types de licence disponibles pour DEAR Inventory ?

Types de licences disponibles pour DEAR Inventory:

Abonnement

Q. DEAR Inventory prend-il en charge les appareils mobiles ?

Appareils pris en charge par DEAR Inventory :

Android, iPhone, iPad

Q. Avec quelles applications DEAR Inventory peut-il s'intégrer ?

Applications s'intégrant à DEAR Inventory :

Crossfire Cloud EDI, Handshake, Hike, Pepperi, QuickBooks, QuickBooks Online, Salpo CRM, Starshipit, XLReporting, Xero

Q. Quelles sont les ressources d'aide disponibles pour DEAR Inventory ?

Ressources d'aide disponibles pour DEAR Inventory :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo