
En savoir plus sur DEAR
DEAR Inventory est une application cloud en ligne dédiée à la gestion d'inventaire et des commandes pour les PME. Celle-ci offre une solution complète de back-end avec des fonctionnalités d'achat, de gestion des ventes, des entrepôts, d'industrie légère ainsi que d'expédition, de vente en ligne et de passerelle de paiement.
DEAR Inventory vise à aider les propriétaires de petites et moyennes entreprises à prendre le contrôle de la gestion d'inventaire et des commandes tout en rationalisant, automatisant et simplifiant les opérations quotidiennes.
DEAR dispose de nombreuses applications dans divers secteurs pour des entreprises de différentes tailles. Les détaillants, les grossistes, les fabricants et les gestionnaires de vente en ligne constituent les grandes catégories d'utilisateurs de DEAR Inventory. Certaines entreprises utilisent DEAR pour des besoins simples en matière de gestion des stocks, tandis que d'autres comptent sur celui-ci pour se conformer aux exigences de conformité imposées par leur secteur. Par exemple, les fabricants de produits alimentaires ont besoin de DEAR pour la traçabilité des lots et leur date d'expiration.
Options de tarification dès :
325,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à DEAR
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne et 224 autres
Langues
anglais, chinois, chinois traditionnel
Options de tarification dès :
325,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à DEAR
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Fonctionnalités
Nombre total de fonctionnalités pour DEAR : 153
Alternatives
NetSuite

simPRO

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QuickBooks Online Advanced

Avis
Vous avez déjà DEAR ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
DEAR Inventory Helping us Grow
Publié le 17/11/2017
Avantages
We've been using the DEAR system for quite a while now and I must say I couldn't be any happier. It was a seamless transition from our old system, and I especially appreciate how well DEAR integrates with our accounting software. This makes everyone's work a whole lot easier. I have contacted support on several occasions with questions that I had, and I always received a quick, thorough, and very helpful response. We manufacture our products as well wholesale and retail them with an online store, and everything works so well together with DEAR that it really helps us focus on building our business rather than focusing our attention on trying to keep up with inventory and ordering. I would highly recommend DEAR systems to anyone looking for a new inventory management system.
-Bob Weiss
Inconvénients
One thing that would be useful would be to be able to call for customer service. We have used customer service email on several occasions, and have always had a pretty quick response, however, if we have a pressing issue, it would be nice to have a number to call and someone to talk with.
Réponse de DEAR Systems
Dear Bob,
Thank you for your review. Happy to hear everything is going well.
Regarding the calls we have a booking service on our website where you can schedule in a time convenient for you to speak to a representative. They are free and are accessible to all our customers. Follow this link to book a call https://dearsystems.youcanbook.me/index.jsp
Best Regards
DEAR Team
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
all in all very happy
Publié le 19/11/2017
Avantages
"Moved over from sage around 12 months ago to Xero and added Dear which answered the major issues I was having with Sage in that the inventory element (sure, that's not what is was designed for) was woefully inadequate for our business.
I have to report that 12 months in that Dear has met and exceeded expectations and added real value to my inventory management and customer order processing. With the recent addition of the B2B portal, and what my customers will be able to do once is it fully operational will really revolutionalise some of the challenges we faced in, for example, letting customers know what is available from stock etc.
Overall, we made the right move and I haven't seen a better combination of integrated applications than Dear and Xero!
Well done and thanks to both!"
Inconvénients
Dear is a brilliant and responsive company, although my only gripe, is that there are few updates or communique's relating to bug fixes or developments of the application. Example is the B2B portal, there are many comments about what features are needed and bug fixes, but as yet no commentary from Dear as to which will or won't be incorporated. Like me, many will become less likely to comment f it is not apparent that they are being acknowledged. Come on Dear, at least add a comment!!
Réponse de DEAR Systems
Hi Nigel,
Thank you for this review we are happy to hear everything is going well. We would like to take some time to address some of the cons.
We have new updates/releases of new features pretty much on a weekly basis. The minor changes get notified through in app notifications and major monthly releases get sent out as news letters. This can be found in our release notes sections http://dearsystems.com/inventory-software/blog/category/release-notes/
Regarding the forum we get a lot of inquiries to add new features and we usually work on an up-voting system and implement suggestions that are most popular against our users. When our businesses analysts decide on what we should implement a planned status will appear next to the suggestion. When its in progress the status will change to 'In Progress' and once finished the status will change to Implemented.
Please see our development road-map for everything that is coming up in relation to B2B enhancements based on user requests http://dearsystems.com/inventory-software/development-roadmap/
Best Regards
DEAR Team
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
DEAR review
Publié le 08/02/2023
Avantages
A software with great integration with woo commerce. Also easy invoicing and ordering processes as well as advanced inventory management capability.
Inconvénients
No problem for me but my wish is that there are videos in DEAR to make it even cooler
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Can't Keep Up and Help is Slow and Unspcialised
Publié le 24/11/2019
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up...
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows
We have encountered issues with apps/software due to our large influx of traffic and orders in a short period of time (we receive 50% of our monthly sales in a few hours) but they have provided solutions (for instance SLoyalty provides us with increased bandwidth during the busy 3-4 hours of the month and we have avoided all issues) - can this be done with DEAR? We can provide you with data on the exact time, traffic numbers, units sold for the time. We need a solution to this!!
We are happy to pay more money for this, I just cant run my company with a concern that our inventory system cant keep up with our demand!
Avantages
Quite easy to implement
Syncs nicely with our current cloud based software
Interesting/complex reporting
Inconvénients
The over promising, and under delivering of the software. simply, it doesn't do what it claims!
The inventory is not live with Shopify (during launches there is always a lag, causing major headaches for our team and requires a lot of manual adjustments) - we were promised that based on our volume this would not happen, but it does. And it happens every month, for the past 18+ months
Inability to get the specialist help when we need it. We are always given help by a customer service member, not a technician, which slows down our ability to fix the problem. I understand that you need to protect the technicians time from dealing with simple problems, but we do not receive prompt service or the respect that we know what we are talking about!
We need a quicker escalation procedure to get help more urgently
Technicians only work from the afternoon (we are located in Melbourne) so when urgency issues crop up in the morning, we have to wait most of the working day to fix them
b2b portal is not very robust, we have had a lot of issues with this
the fixed provided by DEAR are not log term fixes, they don't fix the root of the problem, but fix it for the moment, but then issues crop up again and we are in the same position.
Réponse de DEAR Systems
Hello Adam,
Thank you for your valuable feedback. We have taken your feedback and improved our Shopify integration. We can now handle large volume of orders (including Shopify Plus accounts) & we have rolled out a new functionality called "Shopify Order Import Retry". Occasionally, during order syncing from Spotify, some sales are not created on the DEAR end. Previously there was no way for a DEAR user to be notified of these failed orders. DEAR developers have now implemented an auto-retry function for sales orders which have not been created in DEAR but are valid sales orders on Shopify (https://dearsystems.com/new-release-12th-april-2020-)
Recently we have done a lot of improvement on the B2B section. You can read more about it & some of the latest releases we have done by visiting our release note section (https://dearsystems.com/release-notes/)
Best Regards,
DEAR Team
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to use, reliable, and affordable
Publié le 22/11/2022
I've had very few issues with DEAR. When I do have an issue, the customer service is awesome. I...
I've had very few issues with DEAR. When I do have an issue, the customer service is awesome. I get an answer in under 24 hours, and I can even schedule a call if needed.
Avantages
You understand the software perfectly after 1-2 weeks of use. It is simple and generally error-free.
Inconvénients
The fulfillment module needs work. For B2C sales each item should be scanned individually to reduce picking errors.
Pourquoi choisir DEAR
Locate was mercifully discontinued.Logiciel antérieur
LOCATEPourquoi passer à DEAR
Dear was better suited for manufacturing and easier to use.DEAR - FAQ
Voici quelques-unes des questions fréquentes sur DEAR.Q. Quels sont les types de licence disponibles pour DEAR ?
Types de licences disponibles pour DEAR :
- À partir de : 325,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise DEAR ?
Utilisateurs habituels du logiciel DEAR :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues DEAR est-il disponible ?
Langues dans lesquelles DEAR est disponible :
anglais, chinois, chinois traditionnel
Q. DEAR prend-il en charge les appareils mobiles ?
Appareils pris en charge par DEAR :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications DEAR peut-il s'intégrer ?
Applications s'intégrant à DEAR :
Authorize.Net, Avalara, BigCommerce, CROSSFIRE, Capsule, Crossfire, Easy Insight, EzzyBills, Handshake, Handshake, HubSpot CRM, Inventory Planner, Lokad, LoyaltyLion, Magento Marketplace, PayPal, PencilPay, Pepperi, Pinch, Prospect CRM, Quickbooks Online, Salpo CRM, ShipStation, Shippit, Shiptheory, Shopify, Square Point of Sale, Starshipit, StockTrim, Stripe, Vend, WooCommerce, Xero, Zapier
Q. Quelles sont les ressources d'aide disponibles pour DEAR ?
Ressources d'aide disponibles pour DEAR :
Service client/e-mail, FAQ/forums, Base de connaissances, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour DEAR.
- Logiciels pour achats
- Logiciels de gestion de stocks
- Logiciels pour la fabrication
- Logiciels de traçabilité alimentaire
- Logiciels de gestion de points de vente
- Logiciels de caisse
- Logiciels WMS (Warehouse Management System)
- Logiciels de comptabilité
- Logiciels d'e-commerce
- Logiciels de supply chain management
- Logiciels MRP (Material Resource Planning)
- Logiciels ERP
- Logiciels pour la distribution
- Logiciels de MES
- Logiciels de gestion des commandes
- Logiciels pour inventaire