En savoir plus sur Cin7 Core
DEAR Inventory est une application cloud en ligne dédiée à la gestion d'inventaire et des commandes pour les PME. Celle-ci offre une solution complète de back-end avec des fonctionnalités d'achat, de gestion des ventes, des entrepôts, d'industrie légère ainsi que d'expédition, de vente en ligne et de passerelle de paiement.
DEAR Inventory vise à aider les propriétaires de petites et moyennes entreprises à prendre le contrôle de la gestion d'inventaire et des commandes tout en rationalisant, automatisant et simplifiant les opérations quotidiennes.
DEAR dispose de nombreuses applications dans divers secteurs pour des entreprises de différentes tailles. Les détaillants, les grossistes, les fabricants et les gestionnaires de vente en ligne constituent les grandes catégories d'utilisateurs de DEAR Inventory. Certaines entreprises utilisent DEAR pour des besoins simples en matière de gestion des stocks, tandis que d'autres comptent sur celui-ci pour se conformer aux exigences de conformité imposées par leur secteur. Par exemple, les fabricants de produits alimentaires ont besoin de DEAR pour la traçabilité des lots et leur date d'expiration.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
DEAR Inventory Helping us Grow
Publié le 17/11/2017
Avantages
We've been using the DEAR system for quite a while now and I must say I couldn't be any happier. It was a seamless transition from our old system, and I especially appreciate how well DEAR integrates with our accounting software. This makes everyone's work a whole lot easier. I have contacted support on several occasions with questions that I had, and I always received a quick, thorough, and very helpful response. We manufacture our products as well wholesale and retail them with an online store, and everything works so well together with DEAR that it really helps us focus on building our business rather than focusing our attention on trying to keep up with inventory and ordering. I would highly recommend DEAR systems to anyone looking for a new inventory management system.
-Bob Weiss
Inconvénients
One thing that would be useful would be to be able to call for customer service. We have used customer service email on several occasions, and have always had a pretty quick response, however, if we have a pressing issue, it would be nice to have a number to call and someone to talk with.
Réponse de Cin7
Dear Bob,
Thank you for your review. Happy to hear everything is going well.
Regarding the calls we have a booking service on our website where you can schedule in a time convenient for you to speak to a representative. They are free and are accessible to all our customers. Follow this link to book a call https://dearsystems.youcanbook.me/index.jsp
Best Regards
DEAR Team
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
DEAR Systems step to the future!
Publié le 06/06/2022
Still getting used to the DEAR system, however, if compare with other inventory systems we used...
Still getting used to the DEAR system, however, if compare with other inventory systems we used before, I must say DEAR is the answer, so far very happy! It’s all there, just need a bit of time to learn how to navigate around. Selling on Amazon & eBay? No problem..... (once everything is set up correctly) DEAR will do all your daily routine for you. Using an eCommerce website (in our case it's WooCommerce), it’s all there! We are still in process of integration/switching from Quickbooks desktop however, after only 1 month of using DEAR (plenty of step by step, how to use information online and very straightforward YouTube videos, which will answer most of your questions (how to?) on daily routine of most of the businesses. Special thank you to the support team, for being very helpful, straight to the point answers with plenty of information provided to understand and learn ….. bravo!
Avantages
Xero & Dear system user (new user experience).
Everything you need to manage warehouse inventory!
Detailed Inventory information, Order process flow, purchasing order management, stock control, eCommerce website eBay/Amazon integration, - easy to use once you get used to it.
Helpful support team, and plenty of information provided to understand and learn DEAR systems.
Inconvénients
Takes some time to know the DEAR systems (navigate) due to many features.
I guess we need to use DEAR systems for some time to get a better understanding and therefore, give a revised review of experience and possible Cons we might have.
Pourquoi choisir Cin7 Core
Quickbooks Desktop service termination in the UK from 2023Logiciel antérieur
QuickBooks Desktop EnterprisePourquoi passer à Cin7 Core
Inventory management - stock control - plenty of features to use now or in the future. Amazon-ebay-ecommerce integration. Daily order routine progress, overall DAER systems feels pleasant to use- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
It was DEAR to me until it wasn't
Publié le 14/11/2018
We discovered a technical glitch that caused severe bloat to our database that was seemingly...
We discovered a technical glitch that caused severe bloat to our database that was seemingly stemming from DEAR. We approached the DEAR team leader with the matter. Rather than accepting responsibility and assuring us that he would provide the customer service that was necessary, he did not. He instead brought attention to other aspects of the integration. After three months of pain, and moving to a new web hosting environment, and being down for 24 hours and up and down for a total of 3 months, a technical team was able to isolate the issue as being related to DEAR, and for the last 48 hours I have still not heard back from the DEAR tech LEAD on a fix, or with any offer of any kind to help us get back up and running the way that we are supposed to be. We are trying to trouble-shoot without any answers coming from the DEAR development team. I have never seen anything this lacking in terms of customer service in my 30 years of business. I am disappointed and expected more from the tech LEAD and DEAR customer service.
Avantages
I created a requirements document of what we needed in an Inventory Management System and DEAR met all of them. I was so excited to find such a robust and affordable software solution in the cloud that hit all of my notes in my small indie maker business.
Inconvénients
It was very very difficult for us to try and implement this product on our own. We hired an outside DEAR consultant. We spent $10K in consulting fees to get up and running. It took just about 8-9 months with a FTE almost completely focused 3/4 time and problems with the integration started just about the same time that we were up and running. Though we did not realize our problems with our web site were related to DEAR. We experienced outages and slowness on our site and were directed to take matters up with our hosting company. They reset and tuned our database-- and still we experienced slow performance. Because there are many moving parts-- and several outside vendors-- each pointing to each other--- it was this long, painful, expensive journey before we arrived right back to DEAR with the performance issues stemming from their API.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Advanced tool for advanced users
Publié le 14/06/2023
Best tool (despite cons) for small business inventory management
Best tool (despite cons) for small business inventory management
Avantages
- Lot of features, options, various settings... all together bring opportunity to reflect almost any process you may think of. But if your vision turns to be different from one of system designers, then workarounds are demanded in many cases that seemed to be "common" and you expected them to work "out-of-box". You really need good understanding of the way system works and it is point where good onboarding consulter may help.- Responsive and quick interface (though quick reporting tools and documents lists could be more convenient).- Lot of detailed reports with settings that almost no other ERP can suggest. Cool tool for advanced users familiar with pivot tables.- Responsive and attentive support resolves most of problems
Inconvénients
- Strange limitations in accounting settings and flow (especially when you use QBO and want to use both Dear's and QBO's analytics capabilities at the same time)- Integrations with Amazon and Shopify are cool for capturing "orders" when you are not using automated 3PLs flow. But integrations are not good for capturing invoices and shipments when you are using 3PLs like FBA. Accounting processes for e-commerce are designed in quite a specific way and you really need to understand how it works to get reliable accounting data. Thought this is wide spread problem in world of ERP systems for small businesses.
Pourquoi passer à Cin7 Core
The most complex features and settings- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
DEAR is Perfect for the Growing Business
Publié le 01/02/2022
I worked with [SENSITIVE CONTENT] in the OnBoarding team and he was awesome! My implementation took...
I worked with [SENSITIVE CONTENT] in the OnBoarding team and he was awesome! My implementation took a VERY LONG time due to our business being so busy. He was so patient and would contact me every 3 weeks or so to see how things were progressing. He took so much time to go over the product with me and my coworkers multiple times. He answered MANY LONG emails from me with tons of questions. He was always pleasant, happy, so helpful, and in my opinion the greatest secret weapon that DEAR has!! Now that my implementation is complete (thanks to him) I feel like I have lost a friend. He has assured me that the Support team are just as awesome and helpful as he has been - but I don't believe anyone will ever be as amazing as [SENSITIVE CONTENT] was! Thanks [SENSITIVE CONTENT]!!
Avantages
I LOVE the fact that I can invoice before receiving the inventory physically. We work with an overseas company and their business practice is to invoice once the product leaves their hands, however accepting their invoice made my inventory way off in QBO. So glad to be able to maintain what the true physical inventory is and not have to try to keep up with the travelling inventory too.
Inconvénients
The feature I would like the least is the CRM. I was really hoping that it would work for our sales team and that they would be able to have access to the inventory information easily. However, the CRM lacked a lot of the capabilities that our sales managers were looking for to help with managing their teams.
Cin7 Core - FAQ
Voici quelques-unes des questions fréquentes sur Cin7 Core.Q. Quels sont les types de licence disponibles pour Cin7 Core ?
Types de licences disponibles pour Cin7 Core :
- À partir de : 325,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Cin7 Core ?
Utilisateurs habituels du logiciel Cin7 Core :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Cin7 Core est-il disponible ?
Langues dans lesquelles Cin7 Core est disponible :
anglais, chinois, chinois traditionnel
Q. Cin7 Core prend-il en charge les appareils mobiles ?
Appareils pris en charge par Cin7 Core :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Cin7 Core peut-il s'intégrer ?
Applications s'intégrant à Cin7 Core :
Avalara, BigCommerce, CROSSFIRE, Capsule, Crossfire, Easy Insight, EzzyBills, Handshake, Handshake, HubSpot CRM, Inventory Planner, Lokad, LoyaltyLion, Magento Marketplace, PayPal, PencilPay, Pepperi, Pinch, Prospect CRM, Quickbooks Online, Salpo CRM, ShipStation, Shippit, Shiptheory, Shopify, Square Point of Sale, Starshipit, StockTrim, Stripe, Vend, WooCommerce, Xero, Zapier, authorize.net
Q. Quelles sont les ressources d'aide disponibles pour Cin7 Core ?
Ressources d'aide disponibles pour Cin7 Core :
Service client/e-mail, FAQ/forums, Base de connaissances, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Cin7 Core.
- Logiciels pour achats
- Logiciels de gestion de stocks
- Logiciels pour la fabrication
- Logiciels de traçabilité alimentaire
- Logiciels de gestion de points de vente
- Logiciels de caisse
- Logiciels WMS (Warehouse Management System)
- Logiciels de comptabilité
- Logiciels d'e-commerce
- Logiciels de supply chain management
- Logiciels MRP (Material Resource Planning)
- Logiciels ERP
- Logiciels pour la distribution
- Logiciels de MES
- Logiciels de gestion des commandes
- Logiciels pour inventaire
