The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.
HR features enable users to manage hiring, onboarding and employee records all from the same platform. Users can send offer letters, run background checks and let new hires onboard themselves before their first day. Business intelligence reports allow users to visualize key HR data, and gain valuable insight into business performance. The HR library gives users quick and central access to everything from state law summaries, to productivity tools, to the latest news on health care reform.
Zenefits enables users to manage benefits administration, and supports medical/dental/vision, as well as life and disability, commuter, FSA and HSA benefits. To simplify compliance management, Zenefits supports online ACA compliance, small business compliance, plus a compliance assistant. Zenefits' compliance assistant helps users manage compliance changes efficiently with intelligent deadline tracking, built-in resources, and more. Zenefits' time management technology allows administrators and managers to track and manage time off requests simply and accurately. Native mobile apps for iOS and Android give users the flexibility to submit hours and request time off on the go.
Avantages
With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one.
Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.
Inconvénients
I wish the performance management module was baked into the subscription versus an add-on cost.
The transition to a new brokerage, OneDigital, has come with its challenges, but I appreciate that the leadership teams both with Zenefits and OneDigital have been willing to personally speak with me to determine how gaps can be bridged to improve my experience as the employer.
Avantages
At our small company, we use Zenefits for basic HR administration like onboarding and enrolling employees in health benefits. It has saved us a lot of time over the past couple of years, particularly with the elimination of paper forms and the fact that it communicates with our healthcare provider. There are a lot of features on the platform and more seem to pop up every few weeks. The recent redesign has also made things a little easier for both administrators and employees. Our staff members also like the Time Off functionality in the system, whereby they can submit vacation or work-from-home requests and managers can then easily approve them directly from an email notification. Recently, the activation of the ClubZen area has given us a chance to interact with other Zenefits customers and provide direct feedback to the Zenefits team, which is an interesting idea and one that gives us a sense of belonging to the community at large. Monetarily speaking, we also think that the system is a great value for the price, even if we don't necessarily use every single feature available to us with our subscription.
Inconvénients
The platform itself works well for the most part, though occasionally I'll run into areas where setting up a policy or enabling a feature seems a little esoteric and not too straightforward. Zenefits has also been working hard to improve their customer service, which has been a sore point for quite a few customers in the past. For this year's open enrollment, for example, I had to specifically reach out to the customer service team to get the process started, and was bounced around a little bit before landing with a benefits advisor. However, things were smooth after that. I think if these factors can be improved, the system will be really great.
Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for payroll. Do not let Zenefits convince you to switch over. Pretty much only their sales people are responsive/friendly and as soon as you pay, they disappear. If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees. They're not really upfront on all the costs, and their stuff is complicated enough they require you to go through training to use it. I am REALLY hopeful that new management at Zenefits will finally clean things up, or Gusto will enter the full market of Zenefits and put them out of business. Gusto support is awesome, just don't leave Gusto in the middle of the year. They have a policy that you can't come back in the same year.
Avantages
For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.
Inconvénients
Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support.
It would be great if there were a way to require that employees enter bank account information and disable the paper check option all together. I believe this is legal in North Carolina, where we are located, as long as the employee receives a pay stub. It would also be amazing if there were a built in team communication portal. We currently use GSuite to build Groups which can encompass non-Gmail email addresses, as well as HotSchedules. It is a bit difficult to always be adding folks' emails to so many different systems. If Zenefits could track employee reviews based on their position/wage changes, that would also be amazing! That's all for now.
Avantages
The aesthetic of the site is nice. The overall idea of employee/administrator shared duties is nice. The onboarding process is almost as efficient as I think it could be and the insurance function works pretty well with some exceptions. The multiple integrations with other software are also vast and offer many options for integration.
Inconvénients
Does not integrate with QB Manufacturing Edition. Does not offer multiple job roles/pay rates (this keeps us from further exploring any timekeeping or alternative payroll integration). Org chart does not allow for multiple owners/CEOs. Does not allow for tracking of certifications or training for employees. Insurance deductions aren't correct after 2 fixes...still waiting on support for this. There is no general alert system upon logging in, as there was on the old platform. I-9 verification does not require employees to upload enough documentation. i.e. they can upload a driver license and not the 2nd form of ID, so when I receive the request to verify, there is only one form of ID there and I have to chase them down for the 2nd. If they do go into Zenefits to upload another form of ID, it is difficult to navigate.
Zenefits is pretty low-tech masquerading as some high tech Payroll software. There's nothing that high tech about them and just about every person on the customer service side lacks basic knowledge of its functionality. It is a lot more confusing than Gusto and is nothing more than a series of modules built on Django, Javascript and jQuery with very basic databases that run on cron jobs.
I can live with the product that Zenefits has despite all of its shortcomings but the people behind it need much better training. Their fake enthusiasm coupled with little to no knowledge of the platform, hr, or payroll is a huge turn off.
Avantages
Time & Attendance: Users are able to seamlessly clock in and out from their phones once they get familiar with Zenefits.
PTO: PTO is simple and streamlined.
Inconvénients
Customer Service: The chat agents are a waste of time to talk to. The phone agents know very little but can at least put you on hold, ask their supervisor and learn as they go along.
Pay Runs are akward but here is the process:
1. You need to approve your employees timesheets.
2. Timesheets need to be pushed to payroll. This requires some time. Looks like its set up on a cron job so if you just missed it you need to wait a few minutes for it to get pushed.
3. From there you add the deductions and reimbursements. If you don't have the types set up, you'll need to step away and set them up. There's no memo you can input once you add a deduction. For example, if its an employee purchase it doesn't allow you to describe what was purchased.
4. You approve the pay run, push it through and wait for confirmation. Another cron job most likely.
PTO Policy is there but since its so easy to do, its subject to a lot of abuse.
You cannot reimburse an employee in net earnings. The functionality just isn't there.
You need to select whether employees clock in through an iPad or their phones. You can't mix and match.
The app for an administrator is absolutely useless. There's not much you can do as an admin from your phone.
Navigating is bulky. Instead of selecting your employee and seamlessly flowing through everything that relates to them, you need to first pick which module you want to use and toggle back and forth between modules.
STANDARD
All the essentials for onboarding employees & managing HR.
$6 per month, per employee + $40 base fee per month.
ADVANCED
Expanded Compliance & HR for growing companies.
$12 per month, per employee + $40 base fee per month.
Annual Contract (Save up to 25%)
Add-On Apps available.
The amount of paperwork involved in new employee onboarding can be overwhelming for managers, and it can decrease the productivity of even the most efficient human resources department. Zenefits is a cloud-based solution that automates the employee onboarding process and makes it easier for companies of all sizes to get new hires up and running.
Zenefits connects payroll, benefits, and HR systems in a single dashboard, allowing companies to manage things like employee onboarding, attendance, payroll, benefits, stock options, and even 401k accounts in a centralized space. When employee life events, such as marriages and births, are entered into Zenefits, benefit enrollment changes are made automatically across every connected system. Payroll deductions are adjusted and tax withholdings are changed without HR managers having to take any time out of their schedules to manually manage the process.
Designed to streamline the way human resources departments are run, Zenefits uses a self-managed system to decrease the manual work involved in employee onboarding, management, and offboarding. Managers and business owners can have a 360-degree view of all human resources issues from a centralized, cloud-based dashboard.
Businesses that use Zenefits benefit from the time that the platform saves overworked HR managers. By automating the process of employee onboarding and offboarding, and allowing employees to e-sign documents online before they arrive in the office, companies are able to maximize efficiencies and eliminate redundancy costs.
Zenefits syncs with all major payroll and health insurance providers, which means businesses don’t have to worry about switching systems when they sign up for the integrated solution. Meanwhile, businesses that don’t have existing systems in place for payroll and health insurance can gather quotes and sign up for services through Zenefits.
Zenefits aims to streamline the employee onboarding process. Instead of sending new hires home with stacks of paperwork to fill out, HR managers have access to e-sign offer letters. After signing their paperwork online, new hires can enroll in health insurance and other benefits through the cloud-based platform.
Improve the way your office handles employee onboarding by generating agreements for new hires to sign online. Zenefits is EEO-compliant and it automatically collects all necessary personal, bank, and tax information for new hires. Zenefits will also generate W4s for all new hires and enroll new employees in payroll and benefits plans. Zenefits is able to fill out, file, and store pertinent employee paperwork securely in the cloud.
Every piece of information a business collects about its employees is accessible through Zenefits. Not only does Zenefits save and store personal information and bank accounts, which are useful for health insurance enrollment and payroll, but it also stores digital versions of all offer letters, IP assignments, options agreements, and tax forms.
If an employee becomes ill at work, HR managers can click onto that employee’s Zenefits file to find his or her emergency contact information. Employee files are also useful for accessing employment details, like how long a person has worked at the company, and resource information, including laptop serial numbers and license numbers.
Events happen in every employee’s life that require changes to that person’s benefits. With Zenefits, HR managers don’t need to take time away from their schedules to manage common changes, like marriages, births, and updates to bank accounts. Self-service portals offer a way for employees to make changes to their benefit plans on their own, at any time day or night.
Encourage your own employees to login to their Zenefits accounts to make changes to their employment information or benefits enrollments. Employment checklists highlight any missing information, like tax withholdings or bank account details, and eligibility verification ensures that employees aren’t able to enroll in any benefits plans for which they are not eligible. Once an employee’s benefits enrollments have been updated through the self-serve portal, all connected payroll and health insurance systems are updated automatically.
Zenefits is an end-to-end benefits administration solution. Companies and their employees are provided with complete access to all of their benefits information through a secure, cloud-based portal. This portal is where employees should visit to search for insurance forms, enroll in benefits, and research resources when updating their personal information. Zenefits automatically monitors the enrollment status of all employees, along with managing FSA, HSA, HRA, and commuter benefits.
When you integrate Zenefits with your benefits and payroll systems, the application automatically enforces contribution limits for beneficiaries. Zenefits can also be setup to take out pre-tax deductions for employees, and it can forecast costs and run benefits reports any time an employee requests the information.
Although Zenefits is known for providing a simplified way for companies to bring their health insurance plans online, the cloud-based platform also offers a way for businesses to research new insurance options for their employees. Zenefits combines real world brokers with technology, providing HR managers with access to experienced insurance brokers who can help design plans that make sense for their specific situations.
Zenefits’ team of brokers guides you through the process of selecting an insurance solution for your business. That same team is also available to walk employees through the open enrollment process online. If employees have questions or concerns about their plans, they can be directed to Zenefits’ staff for immediate assistance.
Zenefits integrates with leading payroll and benefits applications, including ZenPayroll, RUN Powered by ADP, and QuickBooks Online. An API is available for use.
Zenefits is paid through benefits providers, such as insurance carriers. As a result, the application is free to employers.
Voici quelques-unes des questions fréquentes sur Zenefits.
Types de licences disponibles pour Zenefits :
À partir de: $46/mois
Type de licence: Freemium, Abonnement
version d'essai gratuite: Disponible
STANDARD
All the essentials for onboarding employees & managing HR.
$6 per month, per employee + $40 base fee per month.
ADVANCED
Expanded Compliance & HR for growing companies.
$12 per month, per employee + $40 base fee per month.
Annual Contract (Save up to 25%)
Add-On Apps available.
Fonctionnalités du logiciel Zenefits :
Utilisateurs habituels du logiciel Zenefits :
Entreprises de taille moyenne, PME
Langues dans lesquelles Zenefits est disponible :
anglais
Types de licences disponibles pour Zenefits:
Freemium, Abonnement
Appareils pris en charge par Zenefits :
Android, iPhone
Applications s'intégrant à Zenefits :
Abacus, Bitium, Blueboard, Greenhouse, Inquisiq LMS, JazzHR, Lattice, Lever, SynergySuite, Zugata
Ressources d'aide disponibles pour Zenefits :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
-Paperless onboarding/offboarding to support a remote workforce
-Integrations with existing ATS, removing the needs for duplicate data entry
-Digital document storage, allowing us to digitize all employee files. No more paper!
-Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave.
-Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses.
-ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution.
-Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.