Slack

Slack

Logiciel de collaboration et de communication

4.6/5 (15337 avis)

Slack - Présentation

Slack est une application de communication pour équipes. C'est un réseau social d'entreprise transparent, centralisé et en temps réel.

L'application permet d'en finir avec les files de mails en cours ou avec les mises à jours de statuts de réunions qui ne parlent pas à tout le monde. Elle rend possible la maîtrise du chaos engendré par la communication interne et les emails.

Slack est une application centralisée, elle rassemble toute la communication d'équipe ainsi que les outils et services utilisés quotidiennement dans un seul espace de travail, ce qui représente un gain de temps et d'efficacité.

Enfin, l'utilisation de Slack permet également d'augmenter la transparence entre équipes : tout est trouvable au même endroit et les notifications sont programmables en fonction des besoins de chacun. De plus, un outil de recherche permet de retrouver n'importe quel message, document ou image quelle que soit la date d'ajout du collaborateur au groupe de discussion.

Prix

À partir de
8,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

anglais, français, allemand, japonais, espagnol

Slack - Avis

Note globale
4.6/5
95% d'avis positifs
10659
Excellent
3880
Très bien
654
Moyen
110
Médiocre
34
Horrible
Kylee L.
Traduire avec Google Translate

Excellent Team Communication Program

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/07/2019
Provenance de l'avis : Capterra

Being in Marketing, my team and I have to send many large design files on a daily basis. During a review process of one project, we may send up to 20 files back and forth. We found that sending via email was clogging up our limited email space very quickly and it also became difficult to go through an email thread to make sure you have all the notes from different team members. So, we began searching for a communication platform that would not only allow us to send large files, but one that could also make communication easier.

We have found that with Slack! We started using Slack just over five years ago and we never looked back! The file-sharing capabilities are phenomenal. Whether you are using the desktop app, online version or mobile app, files and attachments are easily downloaded or you can view them directly in Slack.

With many of our team members working remotely, Slack has also made communication and collaboration on projects much easier. By creating different channels, we have been able to single in on specific projects. That way, communication is not lost in a long email thread. Furthermore, the search capabilities within Slack make it simple to go back in a conversation and find any past content. Slack also allows us to one-off each other, when we need a more private conversation or a direct comment needs to be made. We are also enjoying the notification and status settings.

All of us on our Marketing team would highly recommend using Slack!

Avantages

Hands down, the best feature about Slack is its file-sharing capabilities. It has made our jobs easier as a Marketing team to have this in a communication platform, especially since we need to send many files on a day-to-day basis. With many of us working from home or out of the office, having a centralized communication platform where we can communicate on projects, while file-sharing, is essential. It has kept us all out of "email jail" and has streamlined our review processes and turnaround times for meeting crucial deadlines.

Inconvénients

There is very little I dislike about Slack, but I would say that the "Threads" communication portion of Slack could be developed a bit better. With this feature, someone can reply directly to a specific comment rather than in the full channel. The only issue with this is that the thread pops up on the right side of the screen, rather than directly below the original comment. Sometimes, this can be confusing and the notifications for Threads can sometimes be overlooked. If Slack were able to open the Thread directly under the original comment/post, that would make communication and notifications less confusing.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Katie K.
Traduire avec Google Translate

A robust business tool that goes beyond instant messaging!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/05/2019
Provenance de l'avis : Capterra

This is a tool to improve communication and collaboration. From my team's experience, we were able to pose questions to the group and discuss in real time, while keeping a record for future reference. Sharing documents in one place was simple for discussion, rather than having to wade through an entire Google Drive to find the right document name. In our company's case, Slack really did eliminate the need to have frequent project meetings.
At the time of this review, our team had not taken advantage of more advanced integrations.

Avantages

Slack is simple to set up and start using on Day One. From an administrative perspective, it is simple to set up users and permission levels. New users will appreciate that the interface is fairly intuitive and customizing notifications takes just a few minutes. Advanced users will enjoy taking advantage of shortcuts, integrations with other tools and additional automation features.
The best reasons to use Slack from my experience are:
- A list of application integrations that seems to grow by the day
- Creating channels for specific projects or teams can eliminate the need to have in-person meetings
- The ability to search and review past conversations is priceless
Our team barely has barely begun to scratch the surface of all of the features included with Slack. I highly recommend using the free trial to get a feel for the software. Likewise, there is a Free version of the product that has much of the functionality of the paid version but limits the organization to 10k messages (which limits the search functionality - if you use this version I highly recommend "star"-ing or "favorite"-ing messages that you do not wish to be archived after the message limit is hit)

Inconvénients

The cost per user license can be prohibitive for small companies or those just starting out. Although, if you weigh the functionality included with the product, you could make the case that the time saved and added efficiencies are still well worth the cost.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Luis daniel R.
Traduire avec Google Translate

A great team communication tool

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/05/2019
Provenance de l'avis : Capterra

Slack is honestly the best tool for team collaboration. You can communicate via voice or text with your coworker or friends from the browser, desktop or phone and it's reliable a lot. The messages are there and so are the files shared. Also same with the chat rooms.

Avantages

I like Slack. I have been using it for aprox 4 years now. It's simple and it get's the job done. You can add extensions like JIRA, Google Drive, DropBox and so on. Basically slack you can have different rooms for different teams (you can manage the members per room or invite) and you can also have private chat conversations with other people. It's basically a chat server for your company or organization. The mobile app is awesome, the desktop app is fine and you can also use Slack on the browser. The free tier is good if you have a small team, now if you message a lot there's like a 10,000 message limit for the history so if you want to get the best deal, you'll need to pay. Same for the file sharing, there's a limit but it works super good.

Inconvénients

Honestly Slack is great, but with the time, it's become stagnant. A lot of other platforms are providing features that are more robust and free. For instance, Discord, even if it is for gaming, it does everything Slack does and better. Even the desktop sharing is better. I wish Slack just kind of moved out of the stagnant position they are right now and innovate a bit more or refresh their app, but hopefully they don't break it, because it works fine as well.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Jon C.
Traduire avec Google Translate

Slack changes the model for business communication

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/05/2019
Provenance de l'avis : Capterra

Great communication tool and indispensable in the modern world of business.

Avantages

It's IRC for business communication with a (much) nicer interface. Slack organizes discussions into channels and IM. It's easy to reach out to anyone in the company and have a discussion. Even better is the ability to bring in external users (customers) who can then quickly converse with support and engineering teams. For any new open source project, Slack is the preferred way to communicate with other contributors and users. Recently Slack has even added the ability to do VOIP calls through their platform. The mobile app works well and the UI is well designed to mimic the desktop app.

Slack also integrates with pretty much everything out there and it's also simple to write your own bots and plugins for Slack. For instance, we have a bot that alerts whenever someone writes to use on Intercom, as well as another that checks Stack Overflow for new messages pertaining to our project.

Finally Slack pricing is fairly competitive. There's a free tier which gives you most functionality except for the ability to search (if you exceed 10,000 messages). Then multiple paid tier options based on the number of users in your organization.

Inconvénients

The desktop and mobile apps are my preferred way to use Slack and occasionally the performance tends to drag. Once in a while the Slack mobile app will unexpectedly terminate, although in recent updates it does that less frequently. I also don't like the fact that private conversations aren't really private as companies have the ability to request Slack for those records. I get it for compliance reasons, but be warned that private conversations are never private!

The search UI workflow isn't the most intuitive, they should just op for some universal search versus organizing the search results by type.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Janosch F.
Traduire avec Google Translate

This is the new way to communicate online

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/05/2019
Provenance de l'avis : Capterra

I use Slack for daily communication business and to stay connected to coworkers and suppliers distributed among different locations. We have implemented Slack as a missing link that smoothly makes working with people on the other side of the country as if they would be sitting in an office just down the hallway.

Avantages

Slack is simple, it is easy to use it has a lightweight user experience thus, at the same time is very powerful. In day to day routines it is just a great way of communicating (chatting) with coworkers. Perfect, reliable, fast asynchronous communication. Then someone tells you something you need to remember next week- use integrated reminders, that send you a message when you need it. Or you want to share your desktop real quick, to sho someone something in order to get their opinion. Slack has you covered. Or have a video call with someone or even a group of people. There you have it. Share files ? No problem. Want to have your conversations deleted after a while. there you go. The most impressive thing about all this is the simplicity and ease in which these features integrate into the core functionality which is a chat. Bravo !

Inconvénients

Some of the features seem - behind the scenes - not optimized allready. Sharing data from my mobile device require it for example, to be uploaded first and then downloaded to the recipient. It works, but it takes more time and, I don't care when it is on the server I only care for it to reach the intended recipient(s). Synchronize it to the server whenever its suitable. Connection and reconnection gets tangled up sometimes, with Slack insisting that there is no connection available although all other applications have reconnected already. This however is complaining on a very high level, as these issues are really minor compared to almost all other platforms for online communication I have used.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10

Slack - Prix

À partir de
8,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

- Gratuit : $0 Pas de limites de temps ou d'utilisateurs, recherche parmi les 10 000 messages les plus récemment archivés, 10 integrations à des services externes
- Standard : $6.67 par utilisateur et par mois, pas de limites de recherche parmi les messages archivés
- Plus : $12.50 par utilisateur et par mois
- Enterprise : Bientôt disponible

Slack - Fonctionnalités

  • API
  • Chat
  • Commentaires
  • Espace de travail collaboratif
  • Fonctionnalité de recherche
  • Gestion de la communication
  • Interface glisser-déposer
  • Intégration de tiers
  • Notifications automatiques
  • Outils de collaboration
  • Suivi des activités
  • Sécurité SSL

  • Contrôle d'accès
  • Gestion des autorisations
  • Gestion des documents
  • Gestion des fichiers
  • Projections
  • Stockage de documents
  • Stratégie de marque personnalisable
  • Tableau de bord d'activités

Plus d'informations sur Slack

Slack - Principales fonctionnalités

Avantages

Multi-Groupes : Slack permet de discuter, partager et prendre des décisions dans des différents groupes privés ou en conversations individuelles.

Partage de fichiers : Avec Slack il est possible de glisser et déposez des fichiers, documents, PDFs, images, et vidéos afin de partager avec n'importe quel collaborateur et obtenir un retour immédiat grâce aux commentaires.

Recherche contextuelle : Slack offre la possibilité de rechercher des documents, fichiers ou images parmi les archives de l'équipe et de filtrer les résultats par date, pertinence, personne et plus...

Integration : Slack s'intègre avec près de 100 applications, il est donc possible de les paramétrer afin de recevoir toutes les notifications dans un seul espace de travail.

Securité : Avec Slack, tout transfert de donné est encodé (256-bit AES and TLS 1.2) sur bureau ou téléphone

Slack - FAQ

Voici quelques-unes des questions fréquentes sur Slack.

Q. Quels sont les types de licence disponibles pour Slack ?

Types de licences disponibles pour Slack :

À partir de: 8,00 $US/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

- Gratuit : $0 Pas de limites de temps ou d'utilisateurs, recherche parmi les 10 000 messages les plus récemment archivés, 10 integrations à des services externes
- Standard : $6.67 par utilisateur et par mois, pas de limites de recherche parmi les messages archivés
- Plus : $12.50 par utilisateur et par mois
- Enterprise : Bientôt disponible

Q. Quelles sont les principales fonctionnalités du logiciel Slack ?

Nous n'avons pas d'informations sur les fonctionnalités de Slack.

Q. Qui utilise Slack ?

Utilisateurs habituels du logiciel Slack :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues Slack est-il disponible ?

Langues dans lesquelles Slack est disponible :

anglais, français, allemand, japonais, espagnol

Q. Quels sont les types de licence disponibles pour Slack ?

Types de licences disponibles pour Slack:

Gratuit, Abonnement

Q. Slack prend-il en charge les appareils mobiles ?

Appareils pris en charge par Slack :

Android, iPhone, iPad

Q. Avec quelles applications Slack peut-il s'intégrer ?

Applications s'intégrant à Slack :

Aircall, Asana, Bitium, Breezy HR, Datadog, Dropbox, Help Scout, LiveChat, PagerDuty, Resource Guru

Q. Quelles sont les ressources d'aide disponibles pour Slack ?

Ressources d'aide disponibles pour Slack :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo

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