simPRO

simPRO

Streamline operations. Increase profits. Grow your business.

4.4/5 (66 avis)

simPRO - Présentation

Description du logiciel simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 120,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

simPRO - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

simPRO - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Royaume-Uni, États-Unis
Langues
anglais, espagnol

Captures d'écran

Capture d'écran pour simPRO : Import major supplier catalog
Capture d'écran pour simPRO : Import major supplier catalog Capture d'écran pour simPRO : Capture customer's information easily Capture d'écran pour simPRO : Easily revise and adjust your estimates

simPRO - Avis

simPRO - Avis

Note globale
4.4
/
5 66 avis
Excellent
42

Très bien
16

Moyen
2

Médiocre
3

Mauvais
3

Rapport qualité-prix
4.3
Fonctionnalités
4.2
Simplicité d'utilisation
4.1
Support client
4.3
88% des utilisateurs recommandent cette application
Lori M.

Best overall Service/Project Software on the Market

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.


Traduire avec Google Translate
John S.

SimPro Suite is a CRM that Provides a Great Software and Excellent Supprt

All clients and leads are easily entered. The site locations are very important since we may deal with a Property Management firm, that has several sites. Each site a specific entity, ie., LLC or related corporate entity. Sites have different Property Managers, Building Supers and in many cases different Purchasing Managers and Account managers.


Traduire avec Google Translate
Rob H.

Robust and intuitive field management software

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.


Traduire avec Google Translate
John H.

Think Twice

Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients.

They don't listen to our needs or concerns but inform us we need more training


Traduire avec Google Translate
Robert S.

SimPRO and ProSec Integration

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.


Traduire avec Google Translate
Lori M.
Secteur d'activité: Sécurité publique
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Best overall Service/Project Software on the Market

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 04/01/2019
Provenance de l'avis : Capterra

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Avantages

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Inconvénients

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Traduire avec Google Translate

Réponse de simPRO Software

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

John S.
Secteur d'activité: Construction
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

SimPro Suite is a CRM that Provides a Great Software and Excellent Supprt

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/09/2019
Provenance de l'avis : Capterra

All clients and leads are easily entered. The site locations are very important since we may deal with a Property Management firm, that has several sites. Each site a specific entity, ie., LLC or related corporate entity. Sites have different Property Managers, Building Supers and in many cases different Purchasing Managers and Account managers.

Avantages

Our company, Tesco Fire Services, Inc., has been using SimPro for several years. As a sales and marketing manager, I used SimPro as a tool for leads, prospects and eventually clients. It worked fine for me.
Implementation Consultant with SimPro visited our office a few weeks ago and introduced me to so much more SimPro has to offer. She showed me all I was missing and how to make SimPro more effective from a sales standpoint. Also, how SimPro enhances our quoting, service calls, billing, invoicing and most of all customer service. She is a first class professional. Her knowledge of SimPro is solid and her enthusiasm is infectious. She combines knowledge with humor. Especially for someone like me that is not a technological person to begin with.
Thanks to her and team SimPro is making our lives easier, cost efficient and dependable.

Inconvénients

I could lie and make something up, but that would be counterproductive. I like SimPro the way it is.

Traduire avec Google Translate

Réponse de simPRO Software

Hi John, thank you for your glowing review of simPRO! We are thrilled to hear that simPRO has been helpful for you over the years. We are also happy to hear your praise for our Implementation Consultant. If you ever need help with any simPRO features, be sure to visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Rob H.
Secteur d'activité: Construction
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Robust and intuitive field management software

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 14/10/2019
Provenance de l'avis : Capterra

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Avantages

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Inconvénients

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Traduire avec Google Translate

Réponse de simPRO Software

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient.

We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

John H.
Secteur d'activité: Génie mécanique ou industriel
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Think Twice

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 16/11/2019
Provenance de l'avis : SoftwareAdvice

Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients.

They don't listen to our needs or concerns but inform us we need more training

Avantages

Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome

Inconvénients

Job costing, tax reporting time tracking and reporting don't function well In fact to tools you would need to manage your business don't work

Traduire avec Google Translate

Réponse de simPRO Software

Hi John,

Thank you for your feedback. We're happy to hear that simPRO has helped you with dispatching, estimating, and billing. Our dedicated Customer Success & Support team at simPRO is available 24/6 via online chats and phone. We value our customers and are here to solve any issues you have within simPRO. Additionally, our Customer Success team was specifically developed to help our customers over the long run with consultation beyond the standard technical support. We also welcome customers to visit our Denver office. However, we are under no obligation to meet with customers outside of a work setting. Please reach out to Customer Success at customersuccess@simpro.us if you would like to discuss this further.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 2.0/10

Robert S.
Secteur d'activité: Sécurité et enquêtes
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

SimPRO and ProSec Integration

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/10/2019
Provenance de l'avis : Capterra

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.

Avantages

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Inconvénients

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

Traduire avec Google Translate

Réponse de simPRO Software

Hi Robert, thanks for your feedback. We're glad that simPRO has helped your business with job costing. Regarding searching for jobs, the new simPRO Mobile app not only eases tracking of labor time, but it also allows users to search for jobs that are scheduled or assigned to you and all pending and progress jobs. Check out this page for more details: https://www.simpro.us/solutions/simpro-mobile.

We also appreciate your feedback on the initial implementation and training. We understand it's a time and financial commitment. Because simPRO touches every area of your business, allowing 4-5 days of training means we can work through your unique workflow to customize the content to specifically align with your business goals. We ensure everyone on your team understands how to get the most from simPRO, so you can get up and running as quickly as possible.
Best, Team simPRO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8.6/10
Basé sur 66 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

simPRO - Prix

simPRO - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.3/5
Basé sur 66 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

simPRO - Fonctionnalités

simPRO - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.2/5
Basé sur 66 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur simPRO

Plus d'informations sur simPRO

simPRO - Principales fonctionnalités

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Avantages

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

simPRO - FAQ

simPRO - FAQ

Voici quelques-unes des questions fréquentes sur simPRO.

Q. Quels sont les types de licence disponibles pour simPRO ?

Types de licences disponibles pour simPRO :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel simPRO ?

Fonctionnalités du logiciel simPRO :

  • Accounting Integration
  • Asset Maintenance
  • Customer Login
  • Customer Portal
  • Document Storage
  • Estimating
  • Field Mobility
  • Internet of Things
  • Invoice Management
  • Invoices
  • Invoicing
  • Mobile Integration
  • Multi-tasking
  • Project Management
  • Purchasing
  • Real Time Data
  • Real Time Reporting
  • Scheduling
  • Service Management
  • Stock Control
  • VOIP integration
  • Vehicle Tracking

Q. Qui utilise simPRO ?

Utilisateurs habituels du logiciel simPRO :

Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues simPRO est-il disponible ?

Langues dans lesquelles simPRO est disponible :

anglais, espagnol

Q. Quels sont les types de licence disponibles pour simPRO ?

Types de licences disponibles pour simPRO:

Abonnement

Q. simPRO prend-il en charge les appareils mobiles ?

Appareils pris en charge par simPRO :

Android, iPhone, iPad

Q. Avec quelles applications simPRO peut-il s'intégrer ?

Applications s'intégrant à simPRO :

Google Calendar, Groundplan, MYOB Essentials, MYOB Essentials, QuickBooks, QuickBooks Online, QuickBooks Online, Xero, Xero

Q. Quelles sont les ressources d'aide disponibles pour simPRO ?

Ressources d'aide disponibles pour simPRO :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo