PandaDoc

Avantages

PandaDoc has allowed us to streamline our proposal process tremendously. Because of the content library, template functions and ease of use, we've been able to double the number of proposals we put out in the same timeframe before implementation.
The analytics reporting feature has assisted in increasing our win rates. We can hone in on the areas of our proposals that resonate with our prospects, allowing the follow-up meetings to be more focused - discussing targeted, relevant themes, services and needs.
PandaDoc's development team is very open to feedback and ideas on how to improve the platform. It's refreshing to work with a company that takes your input and one-off special requests to not only deliver on those requests for you but roll out these changes across the board for all of their users. Having a say in the process of polishing and tweaking a product to work best for us is a value-added benefit.
The various plug-ins for other software, such as CRM systems, is useful for collaboration between departments.
The ability to customize the CSS to fit our brand is essential. We can customize templates with designs that fulfill each of our needs.
Having multiple workspaces under one account is extremely helpful keeping documents separated for different departments and projects.

Inconvénients

There are a few small issues that we've run into, however, the pros of this software heavily outweigh the cons. PandaDoc does not allow for multiple users to work in a document at the same time, but I believe this is something that is being addressed in the new editor or at least on the buildout updates for the future.
From time to time we will run into small formatting issues due to a glitch in the coding. More often than not, they are isolated to one document. For a couple of issues we ran into, the development team was able to provide a timely fix, and the issues have been non-recurring.
In the past few years that we've been using the platform, we have only had three instances where the software was down, two of those instances were for less than an hour. Even with the downtime, we have never missed a deadline to deliver a proposal, even in an industry where RFPs are common.

Avantages

The tracking and Audit trail features
The activity log of the receiver's actions.
Allowing clients to sign electronically.
Adding an in-person sign feature for assistance by sales rep

Inconvénients

Nothing at the moment. Yet to find something I hate about PandaDoc. Still using, will revert when I find one.

Avantages

Panda Doc expedites the process for signing off on our custom products. It also integrates with Stripe and makes processing deposits extremely easy. I use Panda Doc every day and love it.

Inconvénients

There are very few things i dislike about Panda Doc. The only one that currently comes to mind is that, when selecting items that are optional, the block has to be clicked on to be activated and then the options can be selected. This sometimes leads to clients being confused or missing options they wanted.

Avantages

For my job, I have to write multiple contracts for our clients daily. While our product/service doesn't change, each clients' contract can vary on a case to case basis. MY favorite part about PandaDoc is that you can choose specific words or phrases that can be modified per case, while keeping the body of the contract the same. It makes sending contracts efficient and my patients receive their contracts in a timely manner to speed up business.

Inconvénients

It does take the documents (depending on the size) a while to load sometimes. So I wish that was a bit quicker, but once it has loaded you can navigate through it with no problems.

Avantages

The annual price is better than other competitors by a long shot. Can also send unlimited documents which is what we need since I send a lot of contracts.

Inconvénients

1. The mobile cell phone signing feature is called"In Person Signing" which is not really very clear to the people I send documents to

2. Using an iOS device the mobile signature feature is flawed, many kinks that need to be worked out. Currently it is confusing to people how to actually sign from a cell phone. I put in a fixit request more than a month ago, they are supposedly working on it, but there has not been a fix as of today.

3. The input fields take longer to put in the document and assign to signers than competitors.