--- description: Momentum : qu'en pensent les utilisateurs ? Lisez les avis sur Momentum, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Momentum - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/107/voip/software) > [Momentum](/software/91437/momentum-mobility) # Momentum Canonical: https://www.getapp.fr/software/91437/momentum-mobility Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/91437/momentum-mobility?page=2) > Alteva est le principal fournisseur de solutions de collaboration et de communication sur le cloud pour les entreprises. Alteva propose une solution de voix, vidéos et données parfaitement intégrée, mobile, flexible et évolutive, permettant à vos employés de communiquer librement avec leurs clients, leurs partenaires et les autres, quand et où vous le souhaitez. Alteva vous permet de garder le contrôle de votre réseau en vous offrant la sécurité, la fiabilité et les analyses nécessaires pour définir les méthodes de communication de vos employés. Reconnu comme l'un des dix plus importants fournisseurs de communications unifiées auprès des entreprises en Amérique du Nord, Alteva fournit une large gamme de services de communication avec une plateforme opérateur qui repose sur les technologies Broadsoft®, Sonus®, Acme Packet® et Microsoft®. Alteva est fière de fournir à chaque client un service de la plus haute qualité, une fiabilité avancée et une assistance 24h/24, 7j/7 et 365 jours par an. > > Conclusion : 102 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 102 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Momentum - **Entreprise fondée en**: 2001 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Argentine, Australie, Autriche, Belgique, Bosnie-Herzégovine, Brésil, Bulgarie, Chili, Chine, Chypre, Colombie, Croatie, Danemark, Espagne, Estonie, Finlande, France et 40 de plus ## Fonctionnalités - Communications unifiées - Conférences vidéo - Distribution automatique des appels - Enregistrement des appels - Gestion des centres d'appel - Identification de l'appelant - Liaisons SIP - Messagerie instantanée - Rapports et analyses - Rapports et statistiques - Routage des appels - Suivi des appels - Third-Party Integrations - Transfert d’appel - VoIP ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) - [Logiciels de communications unifiées](https://www.getapp.fr/directory/599/unified-communications/software) - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) ## Logiciels similaires 1. [VoIP.ms](https://www.getapp.fr/software/2035391/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.getapp.fr/software/105615/microsoft-teams) — 4.5/5 (11075 reviews) 3. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (919 reviews) 4. [Zoom Workplace](https://www.getapp.fr/software/111633/zoom) — 4.6/5 (14624 reviews) 5. [Wildix](https://www.getapp.fr/software/2045027/wildix) — 4.7/5 (209 reviews) ## Avis ### "G12 Teams Phone System" — 4.0/5 > **Nathan** | *4 avril 2024* | Pêche | Taux de recommandation : 8.0/10 > > **Avantages**: Support was easy to work with and helpful. Implementation costs are included in the monthly user license as is all support. > > **Inconvénients**: Setup was confusing. They provide you with an initial Excel workbook and your project manager walks through it with you. The PM is not able to answer all the questions and the workbook doesn't have great instructions. > > The team was easy to work with, friendly, and helpful. Despite some confusion, the overall experience was good. ----- ### "Great product" — 5.0/5 > **Andrew** | *1 novembre 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: G12 uses the same Yealink platform that I have used for other phone providers. Moving over to G12 has been seamless. There was no need to learn a new system. > > **Inconvénients**: There are a few features that are available on my other Yealink platform that are not present with G12. Text to speech voicemail and forwarding the main line from the phone inventory list. Though there is a way to forward the phone number through the software, it requires a few extra steps. ----- ### "Never Use Momentum Telecom" — 1.0/5 > **Michael Paul** | *26 mai 2023* | Divertissement | Taux de recommandation : 0.0/10 > > **Avantages**: Not much. I trust that as customers start submitting reviews, the firm will go out of business. > > **Inconvénients**: Poor customer service, poor communication, unethical, unprofessional > > On 4/18, my dad emailed Momentum Telecom that his firm was closing. He attempted to shut down the service. He is 73 years old. Momentum would not help.He sent formal notice via email on 5/14 that I was authorized. I called \[sensitive content hidden\] on 5/14. No one answered. I sent an email and called on 5/15. No one answered. I called the main line for Momentum. My father authorized me on the phone. They said only my account manager, \[sensitive content hidden\] , could help. They said she would call. No one called.After two days, I called \[sensitive content hidden\] and the main line again on 5/17. I made a formal complaint. I was transferred to someone who assured me someone would call. No one called. On 5/19, \[sensitive content hidden\] emailed that we owed an early termination fee of 3,143.87. I called and asked for an explanation of the bill. They told me someone would call. No one called.On Monday, 5/22, \[sensitive content hidden\] emailed that I was not authorized on the account. Dad reiterated that I was authorized. We asked for the original contract. \[sensitive content hidden\] emailed it to us. The contract was signed by a former employee who didn't have authorization to enter the firm into financial contracts.On 5/23, \[sensitive content hidden\] said she had had a full schedule, clarifying why she didn’t call. Then stated she could not answer questions about the final bill until 7/1.They called on 5/26. Dad promptly handed the phone to me. I asked why we were being charged 3200 when our monthly bill was 160. They were confused and said we owed them 1600 without explaining why. ----- ### "Great phone system" — 5.0/5 > **Ian** | *26 mai 2023* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10 > > **Avantages**: Phone system has excellent performance for standard functionality. No downtime in the past 5 months. Support team is located in the US which makes them easy to work with. > > **Inconvénients**: Setting up advanced features has been challenging. G12 has been able to accommodate all our requests but it takes a lot of back-and-forth. Configuring some advanced features on extensions is difficult. ----- ### "Great Service" — 5.0/5 > **Todd** | *17 avril 2025* | Édition | Taux de recommandation : 9.0/10 > > **Avantages**: Anytime i had an Issue the support team was extremely fast in fixing any problem we might have had. > > **Inconvénients**: I have yet had a bad experience to report. Their service has always been handled with care and speed. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/91437/momentum-mobility?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91437/momentum-mobility) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées