AppointmentPlus propose un logiciel de prise de rendez-vous pour les entreprises et les institutions de toutes tailles pour les secteurs de la logistique, vente au détail, santé, bien-être, banque, finance, automobile, massage, enseignement supérieur et bien d'autres.
Le système a été conçu pour s'adapter : que votre entreprise dispose de 1 ou 1 000 emplacements, AppointmentPlus peut répondre à vos besoins. Le système a également été conçu pour se configurer facilement. On peut donc le personnaliser pour répondre aux exigences de planification uniques de la plupart des entreprises.
AppointmentPlus est un service web, vous pouvez donc y accéder 24h/24, quel que soit l'endroit où vous vous trouvez. Les applications iOS et Android sont libres d'utilisation pour tout utilisateur du système.
I got the benefit of organization and never forgetting an appointment.
I am someone who likes to stay organized. Having a great software to help me remember when to meet with students I am tutoring or when to go to business meetings for my freelance clients, when I have doctor appointments, etc. really helps me out. I have a busy schedule and can forget important appointments without this software! It is easy to use and fairly intuitive. It is also cloud-based, which helps me in case I don't have my computer or phone.
It has a bit of a learning curve. It took some trial and error to perfect use. Customer service is there to help, however.
Thank you for your review of the system. It sounds like you are a tutor. We have hundreds of tutors who use AppointmentPlus. I'm glad the software helps keep you organized with your busy schedule. And yes, the fact that it's cloud-based does make it convenient because you can access your account anywhere at any time. With regard to your comment about the learning curve, it's true. Like most software systems, it takes a little while to get the hang of using the system. But, once you are used to it, it's easy. And, as noted, our customer service team is always ready to help. Thank you again for the excellent review!
I feel it's a pretty user friendly system. I wish admin had a little more power to lock down the scheduling parameters. We have a lot of new users helping us book appointments, they have a habit of adjusting the pre-determined time to fit into slots. Frequent trainings and workshops have helped but not eliminated this. As far as value goes I don't know what the competitors are charging for similar features. I did score features low because I feel we are just getting the basic features for our price and would like to see more inclusions like room reservations. I do like the reports function, I run monthly reports and this is a breeze with the program. I inherited this program from the supervisor before me, I pretty much have been on my own learning to use it, it sounds like now they have quite the extensive training and support program for new users.
Ease of scheduling
I would like to see the whole days worth of appointments and staff on one screen without scrolling right.
I would like to be able to lock the predetermined times given to appointments.
Despite the slightly tricky questions this is a great scheduling software that we have had great luck using for years now. I would highly suggest this over some other options out there as once you are set up it really is extremely user friendly.
There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well. I find the appointment reminder email to our patients to be perfect. You can allow them to confirm or reschedule and if you choose to add this to your website they can schedule an appointment themselves right online.
Some of the setup questions seem straight forward but can be a bit tricky and confusing as to the correct way to answer to assist the setup. If you schedule an appointment at the end of your day you have to adjust the length of time of the appointment to fit otherwise it will not allow you to schedule the appointment. Therefore, if you schedule until 4:00 then as some time on the schedule so that you can schedule that slot.
We had a rough start early on in the partnership with the speed of the API's but once we got past those issues things have been smooth sailing. We didn't cancel because the of anything Appointment Plus did or did not provide, it just didn't make sense for us to continue using it when we had created our own functionality within our application to do scheduling. Overall we had a great partnership with Appointment Plus and I would recommend it to any one looking for a scheduling application.
API's were dependable once we got them up to our satisfaction
Along the same line as the Pros, the API's couldn't handle larger amounts of data. We attempted to get schedules for 30 days at a time and the API's could only handle 14 days at a time. This required us to make multiple calls when we wanted to go past 14 days.
Any time I have ever had an issue or problem, I submit a ticket, they respond telling me they received it and they are working on it. Then, usually within the same day they get back to me and the issue is resolved. They explain why it happened, how to prevent in the future, if applicable and they also give me other helpful resources. I am a very satisfied customer!
Ease of use and adaptability! There is a lot to this software, but we only use it for a very specific reason and it is very adaptable for what we need it for. It is very easy to use...anybody can log on and just intuitively pick it up and run with it...seriously!
The reporting function gets a little confusing, probably because there are so many options to choose from.
Voici quelques-unes des questions fréquentes sur AppointmentPlus.
Types de licences disponibles pour AppointmentPlus :
À partir de: 49,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de AppointmentPlus.
Utilisateurs habituels du logiciel AppointmentPlus :
Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles AppointmentPlus est disponible :
anglais, français, espagnol
Types de licences disponibles pour AppointmentPlus:
Appareils pris en charge par AppointmentPlus :
Android, iPhone, iPad
Applications s'intégrant à AppointmentPlus :
BirdEye, Constant Contact, KaleidaCare, LeadsBridge, ReminderCall.com, iContact, iContact Pro Automation
Ressources d'aide disponibles pour AppointmentPlus :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo