AppointmentPlus

AppointmentPlus

Logiciel d'agenda en ligne

4.2/5 (116 avis)

AppointmentPlus - Présentation

AppointmentPlus propose un logiciel de prise de rendez-vous pour les entreprises et les institutions de toutes tailles pour les secteurs de la logistique, vente au détail, santé, bien-être, banque, finance, automobile, massage, enseignement supérieur et bien d'autres.

Le système a été conçu pour s'adapter : que votre entreprise dispose de 1 ou 1 000 emplacements, AppointmentPlus peut répondre à vos besoins. Le système a également été conçu pour se configurer facilement. On peut donc le personnaliser pour répondre aux exigences de planification uniques de la plupart des entreprises.

AppointmentPlus est un service web, vous pouvez donc y accéder 24h/24, quel que soit l'endroit où vous vous trouvez. Les applications iOS et Android sont libres d'utilisation pour tout utilisateur du système.

Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

anglais, français, espagnol

AppointmentPlus - Avis

Note globale
4.2/5
82% d'avis positifs
62
Excellent
33
Très bien
13
Moyen
3
Médiocre
5
Horrible
Traduire avec Google Translate

Excellent appointment reminder! Will help you stay organized

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/04/2018
Provenance de l'avis : Capterra

I got the benefit of organization and never forgetting an appointment.

Avantages

I am someone who likes to stay organized. Having a great software to help me remember when to meet with students I am tutoring or when to go to business meetings for my freelance clients, when I have doctor appointments, etc. really helps me out. I have a busy schedule and can forget important appointments without this software! It is easy to use and fairly intuitive. It is also cloud-based, which helps me in case I don't have my computer or phone.

Inconvénients

It has a bit of a learning curve. It took some trial and error to perfect use. Customer service is there to help, however.

Réponse de AppointmentPlus

Thank you for your review of the system. It sounds like you are a tutor. We have hundreds of tutors who use AppointmentPlus. I'm glad the software helps keep you organized with your busy schedule. And yes, the fact that it's cloud-based does make it convenient because you can access your account anywhere at any time. With regard to your comment about the learning curve, it's true. Like most software systems, it takes a little while to get the hang of using the system. But, once you are used to it, it's easy. And, as noted, our customer service team is always ready to help. Thank you again for the excellent review!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Colleen H.
Traduire avec Google Translate

Our expeditors love this tool!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/04/2018
Provenance de l'avis : Capterra

Improved customer service & employee satisfaction, enhanced management analytics.

Avantages

- Major timesaver for our Logistics & Customer Service Teams - dramatically reduced email/phone calls relating to 2500 shipments/month.
- Improved level loading of our warehouse
- Carriers very receptive to self serve appointment setting. easy to implement.
- Appointment templates have allowed us to tailor our dock schedules by load type, and align manpower to demand.
- Improve analytics/performance management.
- IDEA manager provides a mechanism to submit enhancement requests, with many of our requests incorporated in subsequent software releases
- Excellent people to work with - from Sales, to Implementation, and post launch Account Management!

Inconvénients

- We would like to see reporting on exception management (no shows, lates) further enhanced
- We would like to see additional time based analytics surrounding appointment duration

Réponse de AppointmentPlus

Colleen, thank you for the stellar review! It's great to hear that AppointmentPlus has improved the efficiency of your operations. With regard to the feature suggestions you noted, both are already on the roadmap. Thank you again for the review!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Robert N.
Traduire avec Google Translate

5 Stars Plus

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/03/2018
Provenance de l'avis

Avantages

We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.

Inconvénients

As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.

Réponse de AppointmentPlus

Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Steve S.
Traduire avec Google Translate

My first scheduler

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/10/2016
Provenance de l'avis : Capterra

I feel it's a pretty user friendly system. I wish admin had a little more power to lock down the scheduling parameters. We have a lot of new users helping us book appointments, they have a habit of adjusting the pre-determined time to fit into slots. Frequent trainings and workshops have helped but not eliminated this. As far as value goes I don't know what the competitors are charging for similar features. I did score features low because I feel we are just getting the basic features for our price and would like to see more inclusions like room reservations. I do like the reports function, I run monthly reports and this is a breeze with the program. I inherited this program from the supervisor before me, I pretty much have been on my own learning to use it, it sounds like now they have quite the extensive training and support program for new users.

Avantages

Reports
Ease of scheduling

Inconvénients

I would like to see the whole days worth of appointments and staff on one screen without scrolling right.
I would like to be able to lock the predetermined times given to appointments.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Paul D.
Traduire avec Google Translate

Great Scheduling Software on a Budget

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 11/07/2017
Provenance de l'avis : SoftwareAdvice

Despite the slightly tricky questions this is a great scheduling software that we have had great luck using for years now. I would highly suggest this over some other options out there as once you are set up it really is extremely user friendly.

Avantages

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well. I find the appointment reminder email to our patients to be perfect. You can allow them to confirm or reschedule and if you choose to add this to your website they can schedule an appointment themselves right online.

Inconvénients

Some of the setup questions seem straight forward but can be a bit tricky and confusing as to the correct way to answer to assist the setup. If you schedule an appointment at the end of your day you have to adjust the length of time of the appointment to fit otherwise it will not allow you to schedule the appointment. Therefore, if you schedule until 4:00 then as some time on the schedule so that you can schedule that slot.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

AppointmentPlus - Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

AppointmentPlus - Fonctionnalités

  • API
  • Importation et exportation de données
  • Notifications automatiques

  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

AppointmentPlus - FAQ

Voici quelques-unes des questions fréquentes sur AppointmentPlus.

Q. Quels sont les types de licence disponibles pour AppointmentPlus ?

Types de licences disponibles pour AppointmentPlus :

À partir de: 49,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel AppointmentPlus ?

Nous n'avons pas d'informations sur les fonctionnalités de AppointmentPlus.

Q. Qui utilise AppointmentPlus ?

Utilisateurs habituels du logiciel AppointmentPlus :

Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues AppointmentPlus est-il disponible ?

Langues dans lesquelles AppointmentPlus est disponible :

anglais, français, espagnol

Q. Quels sont les types de licence disponibles pour AppointmentPlus ?

Types de licences disponibles pour AppointmentPlus:

Abonnement

Q. AppointmentPlus prend-il en charge les appareils mobiles ?

Appareils pris en charge par AppointmentPlus :

Android, iPhone, iPad

Q. Avec quelles applications AppointmentPlus peut-il s'intégrer ?

Applications s'intégrant à AppointmentPlus :

BirdEye, Constant Contact, KaleidaCare, LeadsBridge, ReminderCall.com, iContact Email Marketing, iContact Pro Automation

Q. Quelles sont les ressources d'aide disponibles pour AppointmentPlus ?

Ressources d'aide disponibles pour AppointmentPlus :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo