athenaClinicals

athenaClinicals

EHR software for healthcare professionals

3.7/5 (690 avis)

athenaClinicals - Présentation

Description du logiciel athenaClinicals

athenaClinicals helps doctors deliver high quality care by organizing the moment of care for maximum clinical productivity, performing administrative and quality services on a doctors behalf to ensure full payment, and tracking all physician orders to close the loop on results and follow-up care. Doctors benefit from continuous embedded access to the best practices of the nations largest clinical network, the most up-to-date and extensive quality rules and industry guidelines.

athenaClinicals - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Rapport qualité-prix

Free demo on request.


athenaClinicals - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

athenaClinicals - Avis

athenaClinicals - Avis

Note globale
3.7
/
5 690 avis
Excellent
284

Très bien
187

Moyen
92

Médiocre
53

Mauvais
74

Rapport qualité-prix
3.5
Fonctionnalités
3.7
Simplicité d'utilisation
3.7
Support client
3.7
68% des utilisateurs recommandent cette application
Melanie S.

Medical clinic emr


Traduire avec Google Translate
Diego itzjak S.

Athena satisfactions

It has been overall satisfactory


Traduire avec Google Translate
Bianca J.

Athena vs RCM

Overall, Athena is a good EMR / EHR to use. You can also sign up for their billing portion and pay less to an RCM team so it gives you good options.


Traduire avec Google Translate
Colleen K.

Athena review

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.


Traduire avec Google Translate
Angelique A.

Great reports, poor customer service

Athena has a great and robust reporting module especially helpful for practices attesting for meaningful use and PCMH, the problem with this is that it is difficult to do on your own and requires a Customer service ticket which takes a long time to get answered.

The charting is easy once you get your templates setup. If you do not do this on the front end (during implementation) getting help to do later is impossible and you will need help as it is not very intuitive. Many templates were lost during one of their upgrades without warning so it has been difficult to rebuild them. We have grown and added locations while on Athena and because they are your primary biller if they do not verify all of the credentialing that you send them you cannot bill. This was problematic because you cannot directly talk to the persons doing this there is always a go-between with Athena.

I love the EPCS for patients requiring a schedule, as a pediatrician I have quite a few ADHD pts and nice not to worry about assessing where prescriptions really lost! No need for paper. However, with one of their upgrades, I can no longer save medications so must write sig and quantity for every medication each time which is time-consuming.

Lastly, the promised billing has failed our practice. The workflow was to be we would not need a biller and get increased revenue with clean claims. We see a large Medicaid population and were not told that they had virtually no experience with that and even going to them with specifics as to the problem it would still take upwards a month to fix. Not only have we not gotten rid of our biller but increased his time as many Medicaid claims he submits thru the portal yet Athena charges us for this. The account managers are unavailable in meetings vacations or no longer with the company.
Pros: Reporting, Easy charting once template is created, EPCS, Integration of charges to the superbill
Cons: Customer support, E-prescribing, Not reasonable expectation to not need a biller, Overpriced, not a good fit if you are a practice that adds services, providers, or locations, must use their bank to receive payments and then it takes 1-2 days to get transferred to your business account


Traduire avec Google Translate
Melanie S.
Traduire avec Google Translate

Medical clinic emr

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/03/2018
Provenance de l'avis : GetApp

Avantages

I loved using Athenaclinicals. It has lots of helpful learning modules to help train staff. Creating reports was a big help as well.

Inconvénients

Clearing claim holds is a challenge because the language is not alwats easy to interpret! Offering learning modules would help.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Diego itzjak S.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 201-500 employés
Traduire avec Google Translate

Athena satisfactions

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/10/2019
Provenance de l'avis : SoftwareAdvice

It has been overall satisfactory

Avantages

Ability to obtain raw data to measure outcomes

Inconvénients

Standards to ensure that table building spaces can easily be audited and evaluate outcomes on table spaces
Reports and communicator have limited capabilities
Uds data reporting and non use of super users to provide support

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Bianca J.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Athena vs RCM

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/01/2020
Provenance de l'avis : Capterra

Overall, Athena is a good EMR / EHR to use. You can also sign up for their billing portion and pay less to an RCM team so it gives you good options.

Avantages

I like the fact that it gives clients the ability to both have an EMR / EHR and also outsource billing at the same time.

Inconvénients

Sometimes the Athena team doesn't talk or convey information back to the billing management team. This can cause confusion in cases like accounts that have been sent to collections.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Colleen K.
Secteur d'activité: Cabinets médicaux
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Athena review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/10/2019
Provenance de l'avis : SoftwareAdvice

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.

Avantages

Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.

Inconvénients

Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Angelique A.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Great reports, poor customer service

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 07/01/2017
Provenance de l'avis : Capterra

Athena has a great and robust reporting module especially helpful for practices attesting for meaningful use and PCMH, the problem with this is that it is difficult to do on your own and requires a Customer service ticket which takes a long time to get answered.

The charting is easy once you get your templates setup. If you do not do this on the front end (during implementation) getting help to do later is impossible and you will need help as it is not very intuitive. Many templates were lost during one of their upgrades without warning so it has been difficult to rebuild them. We have grown and added locations while on Athena and because they are your primary biller if they do not verify all of the credentialing that you send them you cannot bill. This was problematic because you cannot directly talk to the persons doing this there is always a go-between with Athena.

I love the EPCS for patients requiring a schedule, as a pediatrician I have quite a few ADHD pts and nice not to worry about assessing where prescriptions really lost! No need for paper. However, with one of their upgrades, I can no longer save medications so must write sig and quantity for every medication each time which is time-consuming.

Lastly, the promised billing has failed our practice. The workflow was to be we would not need a biller and get increased revenue with clean claims. We see a large Medicaid population and were not told that they had virtually no experience with that and even going to them with specifics as to the problem it would still take upwards a month to fix. Not only have we not gotten rid of our biller but increased his time as many Medicaid claims he submits thru the portal yet Athena charges us for this. The account managers are unavailable in meetings vacations or no longer with the company.
Pros: Reporting, Easy charting once template is created, EPCS, Integration of charges to the superbill
Cons: Customer support, E-prescribing, Not reasonable expectation to not need a biller, Overpriced, not a good fit if you are a practice that adds services, providers, or locations, must use their bank to receive payments and then it takes 1-2 days to get transferred to your business account

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Recommandation utilisateur
7.5/10
Basé sur 690 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

athenaClinicals - Prix

athenaClinicals - Prix

À partir de
N/A
Essai gratuit
Rapport qualité-prix

Free demo on request.

Free demo on request.

Rapport qualité-prix
3.5/5
Basé sur 690 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

athenaClinicals - Fonctionnalités

athenaClinicals - Fonctionnalités

Conformité HIPAA
Facturation
Gestion de la conformité
Gestion des calendriers
Gestion des documents
Gestion des dossiers
Gestion des flux de travail
Gestion des rendez-vous
Gestion des réclamations
Graphiques
Modèles personnalisables
Notifications automatiques
Planification automatisée
Portail client
Portail libre-service
Rappels
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Tableau de bord d'activités
Fonctionnalités
3.7/5
Basé sur 690 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur athenaClinicals

Plus d'informations sur athenaClinicals

athenaClinicals - Principales fonctionnalités

  • An EMR that frees up your time to focus on patient care
  • An EMR that guarantees Meaningful Use payments
  • Boost the efficiency of your patient workflow
  • Easy to implement and adopt
  • Get started with low costs and few hassles
  • Stay current with the latest clinical rules and requirements

Avantages

- The power of networked knowledge
- An efficient and optimized workflow
- The service and support you need
- Low upfront costs, low financial risk
- Free, easy, continuous upgrades

athenaClinicals - FAQ

athenaClinicals - FAQ

Voici quelques-unes des questions fréquentes sur athenaClinicals.

Q. Quels sont les types de licence disponibles pour athenaClinicals ?

Types de licences disponibles pour athenaClinicals :

Essai gratuit: Non disponible

Free demo on request.

Q. Quelles sont les principales fonctionnalités du logiciel athenaClinicals ?

Fonctionnalités du logiciel athenaClinicals :

  • An EMR that frees up your time to focus on patient care
  • An EMR that guarantees Meaningful Use payments
  • Boost the efficiency of your patient workflow
  • Easy to implement and adopt
  • Get started with low costs and few hassles
  • Stay current with the latest clinical rules and requirements

Q. Qui utilise athenaClinicals ?

Utilisateurs habituels du logiciel athenaClinicals :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues athenaClinicals est-il disponible ?

Langues dans lesquelles athenaClinicals est disponible :

anglais

Q. Quels sont les types de licence disponibles pour athenaClinicals ?

Nous n'avons pas d'informations sur les types de licences de athenaClinicals.

Q. athenaClinicals prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par athenaClinicals.

Q. Avec quelles applications athenaClinicals peut-il s'intégrer ?

Applications s'intégrant à athenaClinicals :

Ambra Health, Avalon Laboratory System, BirdEye, NeuroFlow, Relatient, ZyDoc SpeechDoc, athenaCommunicator, athenaCoordinator

Q. Quelles sont les ressources d'aide disponibles pour athenaClinicals ?

Ressources d'aide disponibles pour athenaClinicals :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo