athenaOne
athenaOne
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athenaClinicals aide les médecins à prodiguer des soins de haute qualité en organisant leur emploi du temps de soins selon une productivité clinique optimisée ; le logiciel se charge des services administratifs et de qualité pour le médecin afin d'assurer un paiement intégral, tout en faisant suivre toutes les ordonnances de médecins pour traiter l'ensemble du processus, des résultats et des soins de suivi. Les médecins profitent ainsi d'un accès intégré et constant aux bonnes pratiques du plus grand réseau clinique des États-Unis, aux directives du secteur et aux règles de qualité les plus à jour et rigoureuses.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
easy to use
Publié le 03/06/2022
I am using it in my work and I have not received any complaint of difficulty or malfunction with...
I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.
Avantages
It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.
Inconvénients
The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I got my weekends back!
Publié le 16/01/2024
Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience...
Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience I have had in many years!
Avantages
Athena saves me so much time in the day to day operations of patient care and office management. So many features have been set up to same time for providers that many of the task are a few clicks! Like prescribing, referrals, encounter plans and faxing directly from the EHR. And so much of the patient check in, appointment reminders, result notification and scheduling is automated which helps as I am one provider practice without staff.
Inconvénients
I wish there were more areas of customization to allow for more unique practice set ups as my practice is boutique. There are tons of areas where you can customize but some of the patient facing messaging is hard coded and I would like to see those areas gain more options for customization. Additionally, I would like better communication and prioritization transparency about fixing coding bugs that impact Athena's capabilities.
Pourquoi choisir athenaOne
Was like slogging through mud to get anything done. They do not provide interfaces for common lab companies unless you meet a certain volume threshold. One referral could take as much as 45 mins to complete because part of the chart had to printed out and manually faxed. The portal was glitchy such that most patients could not use it reliably. And then they switched clearing houses and accounts that were being paid smoothly were suddenly not payable because the secondary insurances where not receiving the correct info from Kareo....40 hours of phone calls with them..never fixed!Logiciel antérieur
TebraPourquoi passer à athenaOne
Much higher capabilities, ease of use and scalable to smaller practices. Also the percentage based fees means the Athena has skin in the game and will constantly be working to improve the product. I need an EHR that grows as the industry grows.- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Bait and Switch
Publié le 01/11/2023
The athena account manager position ( or title de jour) has been a revolving door. We have never...
The athena account manager position ( or title de jour) has been a revolving door. We have never had a meaningful relationship with them before we are assigned a new manager.
Avantages
The EMR was initially easy to set up. The billing functionality was adequate at first
Inconvénients
Any requests for improvement are completely ignored. For instance, from the start we were told that an android app was just around the corner. That is still their position 13 years later....it will never happen. We are just told to "put it on the suggestion board". However, the reason for my review today is that the price has suddenly jumped in a huge way. Even though we have been told that the price (Percentage of GROSS collections) will drop over time, they have just raised the percentage that they take again. This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of collections basis. They in fact are just taking a bigger piece of the pie. Totally dishonest. And it is being done against our will, with no contract negotiation.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Athena Review
Publié le 12/08/2024
Athena one is such an easy site to use from a healthcare standpoint. Scanning in orders is so...
Athena one is such an easy site to use from a healthcare standpoint. Scanning in orders is so convenient and everything is easy to sort through.
Avantages
I have used so many different electronic health sites and Athena is by far the most user friendly and hardly ever has tech issues.
Inconvénients
Sometimes when the site is down there is no communication about it and you have to figure it out on your own.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great all around
Publié le 11/10/2023
Overall, my experience has been very positive with Athena.
Overall, my experience has been very positive with Athena.
Avantages
Athena asks for client feedback (often and in different ways) and actually acts on those suggestions. In this way, Athena develops a product that is more useful to the users.
Inconvénients
CSC interactions. Support is not tailored to the sophistication of the user. Often times, we contact support as a last resort after trying various methods to solve the issue. CSC starts at the most basic level of response and then takes additional time to escalate the issue to a higher level of support.
Pourquoi choisir athenaOne
Athena is the best!Pourquoi passer à athenaOne
Athena had more offerings with a more streamlined user experience.athenaOne - FAQ
Voici quelques-unes des questions fréquentes sur athenaOne.Q. Quels sont les types de licence disponibles pour athenaOne ?
Types de licences disponibles pour athenaOne :
- Version d’essai gratuite : Disponible
Q. Qui utilise athenaOne ?
Utilisateurs habituels du logiciel athenaOne :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues athenaOne est-il disponible ?
Langues dans lesquelles athenaOne est disponible :
anglais
Q. athenaOne prend-il en charge les appareils mobiles ?
Appareils pris en charge par athenaOne :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications athenaOne peut-il s'intégrer ?
Nous n'avons pas d'informations sur les intégrations offertes par athenaOne.
Q. Quelles sont les ressources d'aide disponibles pour athenaOne ?
Ressources d'aide disponibles pour athenaOne :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour athenaOne.
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- Logiciels de gestion des dossiers médicaux partagés - premiers soins
