NetSuite

Suite d'applications de management d'entreprise intégrée

4,1 /5 (707 avis) Donnez votre avis !

NetSuite - Présentation

Description du logiciel NetSuite

Le système est construit de façon modulaire afin que vous puissiez utiliser la suite complète de logiciels pour la faire fonctionner dans votre entreprise tout entière.

NetSuite OpenAir: Visibilité et contrôle pour les entreprises.

Il fournit une application web pour assurer la gestion des ressources, des projets, des feuilles de temps, des dépenses et de la comptabilité de vos projets.

NetSuite OpenAir permet d’augmenter la visibilité de vos projets de services professionnels au sein de votre organisation, d'optimiser l'utilisation des ressources, de rationaliser la facturation, de raccourcir les délais de livraison pour plus de rentabilité.

La plate-forme SuiteCloud, qui est sécurisée, fiable et évolutive offre une personnalisation et une extensibilité optimale pour répondre à vos besoins actuels et futurs.

En plus de NetSuite pour iPhone, NetSuite fournit également un support complet pour Safari, le navigateur mac et iPhone, avec SuitePhone.

NetSuite - Présentation

Prix

À partir de
499,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

$99 additionnels pour chaque utilisateur par mois.


NetSuite - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine et 5 autres, Inde, Japon, Allemagne, Brésil, Mexique
Langues
chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais et 15 autres, anglais, français, allemand, indonésien, italien, japonais, coréen, polonais, portugais, russe, espagnol, suédois, turc, taïwanais, thaï

Media

497074
497075
497076
497077
591903
NetSuite video Capture d'écran pour NetSuite : Role-based KPIs and Dashboards: CFO Capture d'écran pour NetSuite : Access your business from anywhere, at any time Capture d'écran pour NetSuite : Role-based KPIs and Dashboards: Controller Capture d'écran pour NetSuite : Optimized for mobile viewing Capture d'écran pour NetSuite : Role-based KPIs and Dashboards: Inventory Manager

NetSuite - Avis

NetSuite - Avis

Note globale
4,1
/
5
Excellent
272

Très bien
298

Moyen
101

Médiocre
15

Mauvais
21

Rapport qualité-prix
3,7
Fonctionnalités
4,1
Simplicité d'utilisation
3,8
Support client
3,6
81% des utilisateurs recommandent cette application
Aaron O.

Controller at Non-Profit Legal Service Provider

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.


Traduire avec Google Translate
Mariana V.

Pros and Cons - Don't fall for their sale pitch

- The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays.

-The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team.

- They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver.

- Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.


Traduire avec Google Translate
Kathy S.

Netsuite Experience - It's nice to have all your info in one place

Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.


Traduire avec Google Translate
Arthur H.

Extremely robust and customizable, yet archaic, poor interface, and too expensive.


Traduire avec Google Translate
Joy G.

Powerful program with quirks

Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.


Traduire avec Google Translate
Aaron O.
Secteur d'activité: Services juridiques
Taille de l'entreprise: 51-200 employés
Traduire en français

Controller at Non-Profit Legal Service Provider

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 07/12/2018
Provenance de l'avis : Capterra

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Avantages

User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Inconvénients

Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Mariana V.
Secteur d'activité: Biotechnologie
Taille de l'entreprise: 13-50 employés
Traduire en français

Pros and Cons - Don't fall for their sale pitch

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 23/06/2020
Provenance de l'avis : Capterra

- The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays.

-The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team.

- They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver.

- Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.

Avantages

- The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc.
- The search bar within the software works extremely well, which makes it easier to navigate;
- The use of the software is intuitive and easy to follow/ learn;
- The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.

Inconvénients

Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples:

1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field.

2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project.

3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases.

In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Kathy S.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire en français

Netsuite Experience - It's nice to have all your info in one place

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 26/08/2019
Provenance de l'avis : Capterra

Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.

Avantages

I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.

Inconvénients

The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Arthur H.
Secteur d'activité: Vente en gros
Taille de l'entreprise: 2-10 employés
Traduire en français

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/06/2020
Provenance de l'avis : SoftwareAdvice

Avantages

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Inconvénients

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Joy G.
Secteur d'activité: Mode et vêtements
Taille de l'entreprise: 13-50 employés
Traduire en français

Powerful program with quirks

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/09/2019
Provenance de l'avis : Capterra

Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.

Avantages

- great reporting and searching tools
- combines all company needs - customer records, transactions, accounting, inventory
- easy to integrate with most major programs
- highly customize-able
- easy to assign "roles" to employees to only access what they need in their positions
- mostly easy to use and informative help section

Inconvénients

- searching and reporting can be tricky with label names differing
- expensive to start, maintain and update
- quirks that shouldn't be an issue - like applying credit memos to sales orders

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
7,6/10
Basé sur 707 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

NetSuite - Prix

NetSuite - Prix

À partir de
499,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

$99 additionnels pour chaque utilisateur par mois.

$99 additionnels pour chaque utilisateur par mois.

Rapport qualité-prix
3,7/5
Basé sur 707 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

NetSuite - Fonctionnalités

NetSuite - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,1/5
Basé sur 707 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Catégories

Logiciels de finance et comptabilité Logiciels de gestion des opérations Logiciels de vente au détail et service aux consommateurs Logiciels pour ONG (organisation non gouvernementale) Logiciels de gestion des clients Logiciels pour points de vente Logiciels pour commerces de détail Logiciels de gestion d'entrepôt Logiciels de comptabilité Logiciels de comptabilité fournisseurs Logiciels de relance client Logiciels de business performance management Logiciels pour achats Logiciels de reporting financier Logiciels pour suites d'applications Outils collaboratifs Logiciels ERP Logiciels de gestion des stocks Outils de gestion de projets Logiciels de gestion de projets Logiciels de supply chain management Logiciels pour services professionnels Logiciels pour autres secteurs Logiciels de collaboration sur les projets Logiciels de gestion d'affaire Logiciels de gestion des commandes Logiciels de gestion de projets visuels Logiciels pour ONG (organisation non gouvernementale) Logiciels de gestion des ressources Logiciels CRM Logiciels de Professional Services Automation (PSA) Logiciels pour entreprises de consulting Logiciels pour distributeurs Logiciels pour sites web et e-commerce Logiciels pour l'ingénierie et la fabrication Logiciels pour inventaire Logiciels de MRP (Material Resource Planning) Logiciels de logistique Logiciels de transport et logistique Logiciels de gestion des fournisseurs Logiciels de gestion financière Logiciels de yield management Logiciels APS (Advanced Planning and Scheduling) Logiciels de comptabilité pour ONG et organismes à but non lucratif Logiciels de gestion budgétaire Logiciels de business intelligence Logiciels de business intelligence et d'analytics Logiciels de MES Logiciels de gestion pour la mode Logiciels d'e-commerce Logiciels de gestion des achats Logiciels de gestion de portefeuille de projets

Plus d'informations sur NetSuite

Plus d'informations sur NetSuite

Avantages

- NetSuite vous permet d'exécuter vos processus de gestion avec une application homogène basée sur Internet. Sans avoir à acheter, installer ou gérer vos propres serveurs.

- Vous pouvez gérer les opérations informatiques de votre entreprise uniquement avec un navigateur et une connexion Internet.

- Applications, systèmes d'exploitation et serveurs résident tous dans le cloud, et sont gérés par NetSuite.

- Cette combinaison permet une forte croissance aux entreprises en automatisant les opérations, rationalisant les processus, enlevant les coûts inutiles et la complexité.

NetSuite - FAQ

NetSuite - FAQ

Voici quelques-unes des questions fréquentes sur NetSuite.

Q. Quels sont les types de licence disponibles pour NetSuite ?

Types de licences disponibles pour NetSuite :

À partir de: 499,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

$99 additionnels pour chaque utilisateur par mois.

Q. Quelles sont les principales fonctionnalités du logiciel NetSuite ?

Nous n'avons pas d'informations sur les fonctionnalités de NetSuite.

Q. Qui utilise NetSuite ?

Utilisateurs habituels du logiciel NetSuite :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues NetSuite est-il disponible ?

Langues dans lesquelles NetSuite est disponible :

chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais, anglais, français, allemand, indonésien, italien, japonais, coréen, polonais, portugais, russe, espagnol, suédois, turc, taïwanais, thaï

Q. Quels sont les types de licence disponibles pour NetSuite ?

Types de licences disponibles pour NetSuite:

Abonnement

Q. NetSuite prend-il en charge les appareils mobiles ?

Appareils pris en charge par NetSuite :

Android, iPhone, iPad

Q. Avec quelles applications NetSuite peut-il s'intégrer ?

Applications s'intégrant à NetSuite :

BambooHR, Bill.com, Daptiv PPM, EasyEvent, InterWeave Quickbooks Integration, InterWeave Salesforce.com integration with Quickbooks, InterWeave Smart Payment Gateway, InterWeave SugarCRM integration with Quickbooks, InterWeave eMail Gateway, SnapLogic

Q. Quelles sont les ressources d'aide disponibles pour NetSuite ?

Ressources d'aide disponibles pour NetSuite :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo, FAQ, Forum