NetSuite

NetSuite

Suite d'applications de management d'entreprise intégrée

4.2/5 (422 avis)

NetSuite - Présentation

Le système est construit de façon modulaire afin que vous puissiez utiliser la suite complète de logiciels pour la faire fonctionner dans votre entreprise tout entière.

NetSuite OpenAir: Visibilité et contrôle pour les entreprises.

Il fournit une application web pour assurer la gestion des ressources, des projets, des feuilles de temps, des dépenses et de la comptabilité de vos projets.

NetSuite OpenAir permet d’augmenter la visibilité de vos projets de services professionnels au sein de votre organisation, d'optimiser l'utilisation des ressources, de rationaliser la facturation, de raccourcir les délais de livraison pour plus de rentabilité.

La plate-forme SuiteCloud, qui est sécurisée, fiable et évolutive offre une personnalisation et une extensibilité optimale pour répondre à vos besoins actuels et futurs.

En plus de NetSuite pour iPhone, NetSuite fournit également un support complet pour Safari, le navigateur mac et iPhone, avec SuitePhone.

Prix

À partir de
499,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Allemagne, Japon, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni

Langues

chinois (simplifié), chinois (traditionnel), danois, néerlandais, anglais et 12 autres, français, allemand, indonésien, italien, japonais, coréen, portugais, russe, espagnol, suédois, taïwanais, thaï

NetSuite - Avis

Note globale
4.2/5
82% d'avis positifs
170
Excellent
176
Très bien
60
Moyen
8
Médiocre
8
Horrible
Traduire avec Google Translate

NetSuite - Great ERP for mid-size/private companies

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/03/2019
Provenance de l'avis : Capterra

NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Avantages

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected.

The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time.

My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit.

Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku.

I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

Inconvénients

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep.

Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduire avec Google Translate

After you climb a steep learning curve, NetSuite is incredibly powerful.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09/01/2018
Provenance de l'avis : Capterra

We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Avantages

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated.

For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement.

For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement.

NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations.

Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented.

It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system.

The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Inconvénients

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system.

There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms.

There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort.

NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating.

Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone.

Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included.

Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Martin K.
Traduire avec Google Translate

a NetSuite view from the perspective of a user and partner

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/11/2017
Provenance de l'avis

Avantages

multi anything:

- multi tennancy
- multi currency
- multi language

absolute flexibilty / release secure customisation

ALL in ONE product for ALL industries *** real/public CLOUD

- Accounting
- financials
- controlling
- reporting
- KPIs
Billing
- recurring billing
Payments
- SEPA
- bank reconciliation
- credit card statement import
- ERP
- LEAD to CASH process
- PROCUREMENT to PAY process
- inventory
Project management
eCommerce

ALL RELEASE SECURE
- 2 x major release changes per year
- since ~20 years
- for 15000 "logos" = 40000+ clients

HUNDREDS of PARTNERS worldwide

Customer does not need a special expertise to use NetSuite. An internal NetSuite admin can be trained - she/he needs to have some ERP-economical background through - sure.

interface / API / development plattform "in the cloud"

Whatever is not fully included so far can be "attached" e.g.

global HR
- no ERP with accounting on earth has an HR product fully integrated that can cover the same amount of counties as expected from the accounting side of view. Too many regulations.

same with PAYROLE

and BI
- the BI requirements are too diversified that 1 product can cover all. Eithger the internal NetSuite tools will do the job or you attach whatever suits best

and eCommerce
- NetSuite has kind of a "simple" webshop and a SUPER DUPER webshop named SCA = SuiteCommerce Advance that can do everything you need.

Rule of thumb with pricing: probably a 5th to a 10th of the price of DEMANDWARE or HYBRIS but INCLUDING webdesign AND fully integrated REAL TIME solution

Inconvénients

Maybe performance - does not apply in all countries and is very dependant on the amount of individual scripting/programming in the individual system. This can be monitored and maintenanced but still needs to be done.

Not as "chique" as "best of bread" solutions

The overall ERP problem: make users in their various roles aware of all the options they have ... in most case an internal problem which of course refelcts to supporting professional providersevice

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Full Featured Cloud Based Solution

Publié le 25/02/2016
Provenance de l'avis

Our company performed a lengthy evaluation of ERP solutions to move to in order to enhance our capabilities and support our expanding business. NetSuite offered the most robust cloud solution at the lowest price (best value solution). We are an import/export wholesale distributor with the need for multi-company, multi-currency capabilities. We have five separate legal entities with three primary operating entities and use public warehousing (more than 15 locations), so being able to report on an individual and consolidated basis was essential. Despite these needs, we are a small company in terms of employees (less than 25). NetSuite's OneWorld product was key to meeting our needs and as a cloud based solution we can maintain with limited staff. As the Controller I am the main administrator of our NetSuite solution, with no IT staff. NetSuite has delivered on their promise, providing a robust solution that provides a full-featured dashboard to monitor key performance indicators, easy secure access from anywhere, mobile capabilities, robust reporting capabilities and very customizable to meet business needs.

Avantages

Easy to use.
Can be set-up and running in a short time-frame (90 to 120 days).
Good, proven implementation method that essentially is done with remote support via web-ex sessions.
Full featured dashboard with short-cuts
Email alerts to keep you informed of key data changes or approvals needed
Web storefront
Very easy to customize or configure to meet your business needs
Robust reporting
Easy navigation with short-cuts and global (Google) type search capabilities for finding transactions, communications, customer, vendor or employee records.
Always updated to latest version (version updates twice year)
Can fully support with no IT staff, making use of NetSuite support as needed, however, most questions and issues can be resolved by using NetSuite's SuiteAnswers self-service solution area and extensive online help that is part of the ERP system.
Great online training tools

Inconvénients

Support is responsive, but depending on level of support purchased can take awhile to get answers and issues resolved. We have Silver Support which is limited to submitting cases on-line and waiting for NetSuite support to respond by email or call. NetSuite does assign an Account Manager who can be contacted by phone anytime to help expedite support issues as needed.
Complex system that is very configurable to meet your needs, but this creates a lot of noise as there are many things you may not need or use, making the software somewhat confusing and cumbersome to use at times.
Must have good internet connection and bandwidth to ensure good performance. Uptime is high (99.8%), but when not working all you can do is monitor and wait for NetSuite to fix issues. Longest downtime we've had is 45 minutes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Connie V.
Traduire avec Google Translate

NetSuite - Robust and customizable, but everything is an add-on.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/12/2018
Provenance de l'avis : Capterra

NetSuite is a robust ERP system that I would generally recommend for medium to larger businesses. If you can get past the implementation phase, it is generally very easy to maintain. If you need a lot of customization for your business processes, be prepared to manage and test the customization extensively, as there are lots of nuances that can be missed during the testing phases that can prove very difficult later to fix when additional workflows or scripts are in place.

Avantages

It's a reliable, secure, and easily accessible cloud service. The platform is robust, and has highly customization forms and reporting, as well as a a lot of integration potential.

Inconvénients

The software is very expensive, and a lot of times, you will need to do heavy customization to have it fit your needs. You will need at least one full time staff on hand to manage the software as an administrator, and the training is very expensive as well. Most advanced features are an add-on, and are not cheap either. While robust, this software isn't ideal for smaller businesses because of its price tag.

Once you get the software up and running, it is very easy to maintain. However, implementation can be difficult, and success varies with the amount of customization you may need. NetSuite professional services, who offers customization build outs, generally leaves a lot to be desired. Most of their professional services providers were off-shore, and at times difficult to communicate with.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Recommandation utilisateur
7.6/10
Calculé à partir de 422 avis
Comparatif avec les logiciels similaires : recommandation utilisateur

NetSuite - Prix

À partir de
499,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

$99 additionnels pour chaque utilisateur par mois.

Rapport qualité-prix
3.8/5
Calculé à partir de 422 avis
Comparatif avec les logiciels similaires : rapport qualité-prix

NetSuite - Fonctionnalités

  • API
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Gestion des stocks
  • Importation et exportation de données
  • Piste d'audit
  • Suivi de l'inventaire
  • Tableau de bord d'activités

  • Audit
  • Champs personnalisables
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi des activités
Fonctionnalités
4.1/5
Calculé à partir de 422 avis
Comparatif avec les logiciels similaires : note sur les fonctionnalités

Catégories

Logiciels de gestion budgétaire Logiciels de comptabilité pour ONG et organismes à but non lucratif Logiciels APS (Advanced Planning and Scheduling) Logiciels de yield management Logiciels de gestion financière Logiciels de gestion des fournisseurs Logiciels de transport et logistique Logiciels de logistique Logiciels de MRP (Material Resource Planning) Logiciels pour inventaire Logiciels pour l'ingénierie et la fabrication Logiciels pour sites web et e-commerce Logiciels pour distributeurs Logiciels pour entreprises de consulting Logiciels de Professional Services Automation (PSA) Logiciels CRM Logiciels de finance et comptabilité Logiciels de gestion des opérations Logiciels de vente au détail et service aux consommateurs Logiciels pour ONG (organisation non gouvernementale) Logiciels de gestion des clients Logiciels pour points de vente Logiciels pour commerces de détail Logiciels de gestion d'entrepôt Logiciels de comptabilité Logiciels de comptabilité fournisseurs Logiciels de relance client Logiciels de business performance management Logiciels pour achats Logiciels de reporting financier Logiciels pour suites d'applications Logiciels de collaboration Logiciels ERP Logiciels de gestion des stocks Logiciels de gestion de projets Logiciels de gestion de projets Logiciels de supply chain management Logiciels pour services professionnels Logiciels pour autres secteurs Logiciels pour comptables Logiciels de collaboration sur les projets Logiciels de gestion d'affaire Logiciels de gestion des commandes Logiciels de gestion de projets visuels Logiciels pour ONG (organisation non gouvernementale) Logiciels de gestion des ressources

Plus d'informations sur NetSuite

NetSuite - Principales fonctionnalités

Avantages

- NetSuite vous permet d'exécuter vos processus de gestion avec une application homogène basée sur Internet. Sans avoir à acheter, installer ou gérer vos propres serveurs.

- Vous pouvez gérer les opérations informatiques de votre entreprise uniquement avec un navigateur et une connexion Internet.

- Applications, systèmes d'exploitation et serveurs résident tous dans le cloud, et sont gérés par NetSuite.

- Cette combinaison permet une forte croissance aux entreprises en automatisant les opérations, rationalisant les processus, enlevant les coûts inutiles et la complexité.

NetSuite - FAQ

Voici quelques-unes des questions fréquentes sur NetSuite.

Q. Quels sont les types de licence disponibles pour NetSuite ?

Types de licences disponibles pour NetSuite :

À partir de: 499,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Non disponible

$99 additionnels pour chaque utilisateur par mois.

Q. Quelles sont les principales fonctionnalités du logiciel NetSuite ?

Nous n'avons pas d'informations sur les fonctionnalités de NetSuite.

Q. Qui utilise NetSuite ?

Utilisateurs habituels du logiciel NetSuite :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues NetSuite est-il disponible ?

Langues dans lesquelles NetSuite est disponible :

chinois (simplifié), chinois (traditionnel), danois, néerlandais, anglais, français, allemand, indonésien, italien, japonais, coréen, portugais, russe, espagnol, suédois, taïwanais, thaï

Q. Quels sont les types de licence disponibles pour NetSuite ?

Types de licences disponibles pour NetSuite:

Abonnement

Q. NetSuite prend-il en charge les appareils mobiles ?

Appareils pris en charge par NetSuite :

Android, iPhone, iPad

Q. Avec quelles applications NetSuite peut-il s'intégrer ?

Applications s'intégrant à NetSuite :

BambooHR, Bill.com, Daptiv PPM, EasyEvent, InterWeave Quickbooks Integration, InterWeave Salesforce.com integration with Quickbooks, InterWeave Smart Payment Gateway, InterWeave SugarCRM integration with Quickbooks, InterWeave eMail Gateway, SnapLogic

Q. Quelles sont les ressources d'aide disponibles pour NetSuite ?

Ressources d'aide disponibles pour NetSuite :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo