--- description: Customer Thermometer : qu'en pensent les utilisateurs ? Lisez les avis sur Customer Thermometer, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Customer Thermometer - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/575/feedback-and-reviews-management/software) > [Customer Thermometer](/software/91368/customer-thermometer) # Customer Thermometer Canonical: https://www.getapp.fr/software/91368/customer-thermometer Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/91368/customer-thermometer?page=2) > Envoyez des enquêtes de satisfaction client par e-mail simples et personnalisées pour obtenir un retour immédiat. Envoyez vos propres e-mails de marque ou utilisez des boutons d'intégration à votre système. Répondez aux destinataires individuels des e-mails et affichez les résultats. Recevez des alertes lorsque vos clients ne sont pas satisfaits afin de pouvoir agir immédiatement. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 18 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Customer Thermometer - **Entreprise fondée en**: 2010 ## Contexte commercial - **Prix à partir de**: 9,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Brésil, Canada, Chine, France, Inde, Japon, Mexique, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - API - Actions découlant d'un événement - Alertes/Notifications - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Base de données de clients - Benchmarking - Bibliothèque de questions - Cartographie du parcours client - Champs de texte - Champs personnalisables - Collecte de réponses hors ligne - Commentaires anonymes - Contrôles/Permissions d'accès - Créateur d'enquêtes - Demande d'avis - Email Reminders - Enquête mobile - Enquêtes et feedback ## Intégrations (83 au total) - AWeber - Accelo - ActiveCampaign - Administrate Training Management - Asana - Atera - Autotask PSA - Braze - BrightGauge - Campaign Monitor by Marigold - ConnectWise Automate - Constant Leads - Dotdigital - Drift - EMMA ... et 68 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels d'engagement des collaborateurs](https://www.getapp.fr/directory/715/employee-engagement/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Logiciels similaires 1. [Workhuman](https://www.getapp.fr/software/2050319/social-recognition) — 4.8/5 (2157 reviews) 2. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5117 reviews) 3. [Vantage Circle](https://www.getapp.fr/software/143755/vantage-circle) — 4.7/5 (5123 reviews) 4. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24070 reviews) 5. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10432 reviews) ## Avis ### "Fun company and easier deployment than most" — 5.0/5 > **Alicia** | *19 juin 2020* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: Customer Thermometer has flexibility in setting up the thumbs up/down for email, websites, and other online portals. It didn't require extensive coding skills, but it isn't pushbutton either, which is why it is flexible. I found it to be the easiest to use and customize out of several solutions I tried. They also have good customer service and their pricing scales depending on how active your traffic is. > > **Inconvénients**: Like all review software, it requires some skill to set up. This is not easy for people who are not comfortable with at least intermediate tech skills. But you do not need to be advanced or a proficient coder. > > I wanted feedback on how my employees were operating with clients. It was somewhat enlightening. I also wanted reviews that I could publish to my website as testimonials. ----- ### "Great product and customer service" — 5.0/5 > **Camila** | *12 avril 2022* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Makes collecting feedback incredibly quick and easy, increasing response rates; The different reports make it possible to analyze the information effectively; Very customizable, from the icons to the full landing page, you can create all thermometers that you might need with your company's full visual identity; The user guide is great, giving you a lot of autonomy when creating the thermometers, but if you do need customer support, they always reply very quickly; Zendesk integration is amazing; Drivers are a great way of getting responders to give you a little more information, without them needing to write a comment; Low cost (which made it easy to justify the cost internally) and the ability to switch to the at the beach plan, which for only USD 9 lets you keep using stored credits. > > **Inconvénients**: Multiple questions doesn't work very well, it's only effective for one question (there is a way to do multiple questions, but it doesn't look great); Can't collect the responder information automatically when using it via Outlook, responders have to be prompted to input their data; NPS blast e-mail isn't very customizable, I wish we could alter the html or have it be similar to the landing page settings. > > 100% amazing, we've implemented it with our Customer Support and Customer Success teams on Zendesk, it's been great for collecting customer feedback. The one-click solution increases response rates and the drivers give us a better idea as to why the customer selected that rating. The fact that you can create the survey as basic links, which you can embed into images and put in the middle of the ticket has been absolutely amazing, we've been using this to survey NPS in customer relation building e-mails that our CS team sends. ----- ### "Great blend of simple and effective" — 4.0/5 > **Shaun** | *31 mai 2023* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Was super easy to get setup and operational, doesn't require much to get going and start collecting great data. > > **Inconvénients**: The reporting is certainly functional, but could us a little love to improve it's polish in field naming and attributing results to the correct technician. These meet the need 99% of the time, but could use a little more polish. > > This has been invaluable in getting end user assessments, and provided insights to both us and out clients stakeholders by giving the people we support a voice for all to hear. ----- ### "Focused Customer Engagement Solution" — 5.0/5 > **Annex** | *6 mai 2024* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: Customer Thermometer makes customer relationship well managed, and there are dynamic commitment for a long-term relationship. > > **Inconvénients**: Customer Thermometer has an impressive approach for dynamic customer assistance. ----- ### "The Focus Solution for Customer Relations" — 5.0/5 > **Nickis** | *9 mai 2024* | Loisirs, voyage et tourisme | Taux de recommandation : 9.0/10 > > **Avantages**: Customer Thermometer makes determined surveys, and it increases the value for the market research. > > **Inconvénients**: Customer Thermometer has a proficient form of allowing communications to be straightforward. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/91368/customer-thermometer?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91368/customer-thermometer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées