En savoir plus sur Close
Close est un CRM d'engagement de vente conçu pour aider les PME à convertir plus de leads en revenus. Avec une véritable plateforme multicanal, Close vous permet d'envoyer des e-mails, ainsi que d'appeler et d'envoyer des SMS à vos leads depuis votre bureau, sans modules complémentaires. Contactez votre premier lead seulement quelques minutes après votre inscription.
Dans Close, chaque point de contact avec un lead est automatiquement suivi par le biais d'une chronologie visuelle, ce qui vous permet d'ignorer les tâches de CRM et de vous concentrer sur la transaction. Grâce aux outils de productivité (rappels de tâches, numéroteur avancé), vous atteindrez plus de leads, en effectuerez le suivi plus régulièrement et clôturerez plus de ventes.
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Avis
Vous avez déjà Close ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 11–50 employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
The future looks bright with Close.IO
Publié le 12/02/2016
I have used Close.IO at my past company and this is the only CRM that I can endorse. When I told my...
I have used Close.IO at my past company and this is the only CRM that I can endorse. When I told my team that I was going to update the current CRM tool I was met with a lot of questions and concerns. After showing the video on the Close.IO site and taking questions for about 20 mins my team was buying into the idea of changing over. I was also able to prove to them that there would be a minimum of an hour that each of them would save a day, so that peaked their interest. Then as we ramped up for the change the nervousness kicked in again, so I made sure to stage the rollout in an effort to handle all questions in a controlled manner and prepare for more users. The employees were blown away by the ease of use! And I was impressed at just how smooth it all went. Being a tech guy my learning curve is quick, but from employees in their 20's-50's we had a hugely successful transition into Close.IO.
While my team is still early in the game, about 3 weeks into Close, we are seeing AMAZING results. One of my sales guys is up 50% in his personal sales! Others are up 10-20%. My entire team has said that they cannot wait to see what the future holds as we are continuing to find more ways to improve our process. Close.IO has convinced my team that it is the choice CRM tool.
Avantages
Automation and their inbox is a huge pro.
Their search feature is arguably the best anyone could ask for. We are still discovering search tricks. GREAT ROI!
A great help page on the Close.IO site for finding suggestions and troubleshooting.
Inconvénients
We did have a tough time with our firewall when first setting up Close.IO, so make sure to include your Network Admin in the conversation of switching to Close.IO early on in the process.
Sometimes getting someone on the phone can be a challenge, but email and scheduling a call have never been a problem.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
A solid CRM but not close to the being the best for sales reps.
Publié le 11/04/2021
Close is not a bad CRM at all. It is a solid contender and helped me be more productive with its...
Close is not a bad CRM at all. It is a solid contender and helped me be more productive with its management and workflows. The only issue with it is that it ain't that easy to get used to when it comes to the customizations.
Avantages
I like the automations, data, and insights it provides. Also, the task & Pipeline management are pretty solid.
Inconvénients
Smartviews even tho it is one of the main features is not that easy to customize or get used to if this is your first CRM. There are better solutions that make this type of customization easier.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good For A Small Sales Team, in The Early Days
Publié le 07/03/2019
On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's...
On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products.
Avantages
- really easy to use
- stripped down to the bare minimum, not many tabs for the sales team to navigate
- new email chain function is impractical as it's a manual task to set up for so few sales contacts
- customer support a few years ago was bad but has improved greatly
- price
Inconvénients
- hard to extract data in a meaningful way. The search functionality is quite rudimentary
- data analysis is barely existent
- insufficient tagging
- feels like a doctored spreadsheet with nicer formatting but less usability
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Sales Tracking Management
Publié le 14/12/2018
Close.io is great for tracking leads and customer bases and the communication timeline as well.
Close.io is great for tracking leads and customer bases and the communication timeline as well.
Avantages
My favorite thing about Close.io is the ability to add custom fields that help with reporting and overall ease of use. Also being able to call directly from the software and have the calls recorded and task creations are very simple.
Inconvénients
The user interface could use some improvement. The flow of things can sometimes get a little chaotic so creates extra time to learn the system.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Works as promised
Publié le 11/12/2018
Close has been great and their customer support is really awesome.
Close has been great and their customer support is really awesome.
Avantages
Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company.
Inconvénients
I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing.
Close - FAQ
Voici quelques-unes des questions fréquentes sur Close.Q. Quels sont les types de licence disponibles pour Close ?
Types de licences disponibles pour Close :
- À partir de : 49,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Close ?
Utilisateurs habituels du logiciel Close :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
Q. Dans quelles langues Close est-il disponible ?
Langues dans lesquelles Close est disponible :
anglais
Q. Close prend-il en charge les appareils mobiles ?
Appareils pris en charge par Close :
Android (mobile), iPhone (mobile)
Q. Avec quelles applications Close peut-il s'intégrer ?
Applications s'intégrant à Close :
Actiondesk, ActiveCampaign, Airtable, Asana, Bento, Calendly, Clay, Clearbit, Docusign, Dreamdata, Drift, Driftrock, Drip, Dripify, Fivetran, GetAccept, Gmail, Gong.io, Google Calendar, Google Sheets, Help Scout, HubSpot Marketing Hub, Hyperise, Intercom, Jiminny, JustCall, LeadFuze, LeadsBridge, Mailchimp, Make, MeisterTask, Microsoft 365, PandaDoc, QuotaPath, Retool, SavvyCal, Segment, Shopify, Slack, Spiff, Stripe, Zapier, Zoom Workplace, hotglue, snapADDY DataQuality
Q. Quelles sont les ressources d'aide disponibles pour Close ?
Ressources d'aide disponibles pour Close :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Close.
- Logiciels de VoIP
- Logiciels CRM
- Logiciels de SFA (Sales Force Automation)
- Logiciels de gestion des leads
- Logiciels d'assistant commercial avec IA
- Logiciels de CRM pour Mac
- Logiciels de numérotation automatique
- Logiciels d'aide à la vente
- Logiciels d'enregistrement des appels
- Logiciels de messagerie
- Logiciels de gestion des appels téléphoniques
- Logiciels d'email tracking
- Logiciels CRM en ligne
- Logiciels de gestion de contacts
- Logiciels de prévision des ventes
- Logiciels de predictive lead scoring
