FieldLocate

FieldLocate

Field Service Management Software

1.8/5 (10 avis)

FieldLocate - Présentation

FieldLocate's field service management software was developed with a specific focus on the needs of key service industries including HVAC, plumbing, electrical, pest control and other residential services.

FieldLocate is specifically designed to improve the efficiency of these types of business with features that include appointment scheduling, automated timesheets, job location mapping, robust reporting and price book functionality.

FieldLocate is an intuitive field service management solution that helps small to mid-sized businesses efficiently manage their field service operations, drive better business performance and reduce costs. FieldLocate automates manual, time-consuming scheduling, invoicing and recordkeeping processes so users gain real-time, end-to-end visibility of their entire field service operations.

This easy-to-deploy, affordable SaaS solution can be accessed with a web browser or via a mobile app., giving business owners, office workers and field technicians access to critical business information anytime, anywhere. In the fast-paced, dynamic work environments of the field service industry, FieldLocate helps businesses locate their field workers, appointments, customers and profits.

Prix

À partir de
70,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Pour quelle entreprise ?

S
M
L

Disponible dans les pays suivants

Australie, Canada, États-Unis

Langues

anglais

FieldLocate - Avis

Note globale
1.8/5
20% d'avis positifs
2
Excellent
0
Très bien
0
Moyen
1
Médiocre
7
Mauvais
Al D.
Traduire avec Google Translate

Not a Finished Product - Beware!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/03/2019
Provenance de l'avis : SoftwareAdvice

Didn't deliver on promised features.
Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience.
Terrible overall experience! Choosing FieldLocate hurt our business!

Avantages

The best and only positive part of FieldLocate was when we finally ditched it and moved to ServiceTitan.

Inconvénients

FieldLocate is not a finished software product. Back in 2014, the company made all kinds of promises for features and then never delivered. Then the company was bought by FieldAware and, I believe, FieldLocate lost most or all of the developers / software engineers that had built and understood the product. At least, that's the only way I can rectify the lack of development that has occurred.

The FieldLocate product is basically frozen in time. No new features of any significance have been introduced in years. The management may be happy to sell you the product, with the hope of trapping you into having to pay them and not be able to easily leave. Do yourself a favor and run as fast as you can away from this terrible product. There are far better products out there. FieldAware management should be ashamed of themselves for selling this product.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Derek O.
Traduire avec Google Translate

Invest in a different HVAC software

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/04/2018
Provenance de l'avis : Capterra

Avantages

taxable line item option on invoicing is a helpful feature, but to many negatives to outweigh the positive with this software, been waiting on improvements for 2.5 years and still waiting, time to make a change in a different direction.

Inconvénients

support, the inability to sync with QBO correctly, waiting for 2.5 to have a customer approval for repair before making repair. No Admin mobile app.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Jennifer S.
Traduire avec Google Translate

Terrible support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/10/2016
Provenance de l'avis : Capterra

The software is a good concept, however their support is less than desirable. We have issues that have been unresolved for over a year now

Avantages

good concept

Inconvénients

it doesn't work properly and the support is terrible

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Christina R.
Traduire avec Google Translate

Bad Product with zero support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/07/2016
Provenance de l'avis : Capterra

No support at all! No support at all! No support at all! No support at all! No support at all! No support at all! No support at all! No support at all! No support at all! No support at all!

Avantages

None

Inconvénients

Everything

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Jeff B.
Traduire avec Google Translate

Dissapointing.....

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 05/03/2018
Provenance de l'avis : SoftwareAdvice

I was a FieldLocate customer for a year. I fulfilled my contract and then decided to go in a different direction.

Avantages

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Inconvénients

Admin has no mobile option, many steps involved in completing transactions, especially if you need to send pictures with a QuickBooks invoice.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

2.0/10

FieldLocate - Prix

À partir de
70,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Monthly subscription based on number of users. No upfront costs.

FieldLocate - Fonctionnalités

  • API

  • Audit
  • Champs personnalisables
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Gestion des stocks
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur FieldLocate

FieldLocate - Principales fonctionnalités

  • Customer Management
  • Customer Surveys
  • Estimates
  • Free Mobile App
  • Integrated Price Book
  • Invoices
  • Location-Based Tracking
  • Marketing Intelligence
  • Parts Tracking and Ordering
  • Reporting and Analytics
  • Scheduling and Dispatch
  • Take Payments in the Field
  • Time Sheets
  • Work Order Management

Avantages

Automate quotes, work orders, invoices and payments, you spend less time chasing money and more time adding to your bottom line. Find extra hours each day by streamlining scheduling. Get the right people to the right place at the right time every time.

FieldLocate - FAQ

Voici quelques-unes des questions fréquentes sur FieldLocate.

Q. Quels sont les types de licence disponibles pour FieldLocate ?

Types de licences disponibles pour FieldLocate :

À partir de: 70,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Monthly subscription based on number of users. No upfront costs.

Q. Quelles sont les principales fonctionnalités du logiciel FieldLocate ?

Fonctionnalités du logiciel FieldLocate :

  • Customer Management
  • Customer Surveys
  • Estimates
  • Free Mobile App
  • Integrated Price Book
  • Invoices
  • Location-Based Tracking
  • Marketing Intelligence
  • Parts Tracking and Ordering
  • Reporting and Analytics
  • Scheduling and Dispatch
  • Take Payments in the Field
  • Time Sheets
  • Work Order Management

Q. Qui utilise FieldLocate ?

Utilisateurs habituels du logiciel FieldLocate :

Entreprises de taille moyenne, PME

Q. Dans quelles langues FieldLocate est-il disponible ?

Langues dans lesquelles FieldLocate est disponible :

anglais

Q. Quels sont les types de licence disponibles pour FieldLocate ?

Types de licences disponibles pour FieldLocate:

Abonnement

Q. FieldLocate prend-il en charge les appareils mobiles ?

Appareils pris en charge par FieldLocate :

Android, iPhone, iPad

Q. Avec quelles applications FieldLocate peut-il s'intégrer ?

Applications s'intégrant à FieldLocate :

BirdEye

Q. Quelles sont les ressources d'aide disponibles pour FieldLocate ?

Ressources d'aide disponibles pour FieldLocate :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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