Nextiva
En savoir plus sur Nextiva
Nextiva transforme la façon dont les entreprises communiquent. Nextiva est une plateforme de communication facile à utiliser et gérer, évolutive et fiable qui propose des fonctionnalités de téléphonie pour grandes entreprises à un prix modique.
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Vous avez déjà Nextiva ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Dialing Up Success with Nextiva
Publié le 19/03/2024
I have been doing this for awhile as both a seller and a leader and use to wrestle with systems...
I have been doing this for awhile as both a seller and a leader and use to wrestle with systems that sounded like [sensitive content hidden]'s teacher on a bad day. Calls dropped, customers got frustrated, and hitting our sales metrics felt like climbing Mount Everest in flip flops. Enter Nextiva! This amazing platform is as reliable as a Swiss watch and the call quality? Crystal clear!
My sellers can now connect with customers like they're chatting in person, and that makes all the difference. No dropped calls, no fuzzy connections, just smooth sailing.
Nextiva isn't just about clear calls. The features on this platform are like little productivity cheerleaders. We can track calls, analyze performance, and even set up call routing so the right seller gets the right lead. Since switching to Nextiva, our sales team has been on fire! Metrics are being smashed, customer satisfaction is soaring, and the team morale is high.
Nextiva has helped us create a winning environment where clear communication and powerful features translate into sales success.
Avantages
Besides the clear calls and not having to worry about dropped calls (which is A+). The features on this platform are like little productivity cheerleaders. We can track calls, analyze performance, and even set up call routing so the right seller gets the right lead.
Inconvénients
I really would like to see 2fa being an option for security settings. Maybe it is there now, but we dont have it
Réponse de Nextiva
Hi there David! I am so happy to read about howe Nextiva is empowering you and your sales team to connect confidently, and smash your goals! We care deeply about empowering businesses to be all they can be through confident communication, and this is a shining example of what we strive to provide at Nextiva everyday. If you need anything else, please do not hesitate to reach out to me directly at reviews@nextiva.com! - Thomas from Nextiva
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great service for the cost
Publié le 09/04/2024
it has been a great experience. We needed a new phone solution and with in just a few days, we were...
it has been a great experience. We needed a new phone solution and with in just a few days, we were set up and ready to use it. They also sent us hard phones at no cost to use in the office.
Avantages
The cost is very affordable! The application is very easy to use and always have new updates rolling out.
Inconvénients
Sometimes, it is glitchy but with the new updates and support we typically have a solution with in a day.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Not good for healthcare
Publié le 22/02/2024
Not a very good one. We have been making it work but are very dissatisfied. It's just not a fit for...
Not a very good one. We have been making it work but are very dissatisfied. It's just not a fit for us and our practice.
Avantages
That we could attach notes to our calls.
Inconvénients
That agents cannot see the calls in queue. They only see a number
Réponse de Nextiva
Hi Corinne! I am sorry to hear that you have been having trouble with Nextiva's system. It sounds like we need to get you connected to someone who can fix this quickly. I am here to help and I want to get you connected to the right person at Nextiva. Please reach out to me directly at reviews@nextiva.com. We will make things right for you! - Thomas from Nextiva
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
great to work with
Publié le 30/12/2024
it was a great experience service was good.
it was a great experience service was good.
Avantages
service options, there were many ways to create groups and chats
Inconvénients
its been a while since we used them, but i believe getting access to our admin account and then having risks if an employee left/came back it was hard to access but thats not always a bad thing it just didnt fit our company at the time.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Nextiva has been a Great Service
Publié le 09/04/2024
We have had great service with Nextiva and when we have an issue, they offer several options to...
We have had great service with Nextiva and when we have an issue, they offer several options to obtain tech support. And we have been very satisfied with their service, tech support and equipment.
Avantages
The service, as it is very user friendly. We are able to control most of the set up and installing a new user and or phone. The cost is very good when comparing features to other Voip Providers. The Features that come with the service is great and we have been very satisfied.
Inconvénients
Nextiva One started out with a lot of issues but they have made some great updates and hopefully they keep enhancing it.
Pourquoi passer à Nextiva
We chose Nextiva due to the offered service, features and cost.Nextiva - FAQ
Voici quelques-unes des questions fréquentes sur Nextiva.Q. Quels sont les types de licence disponibles pour Nextiva ?
Types de licences disponibles pour Nextiva :
- À partir de : 25,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Nextiva ?
Utilisateurs habituels du logiciel Nextiva :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Nextiva est-il disponible ?
Langues dans lesquelles Nextiva est disponible :
anglais
Q. Nextiva prend-il en charge les appareils mobiles ?
Appareils pris en charge par Nextiva :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Nextiva peut-il s'intégrer ?
Applications s'intégrant à Nextiva :
Act!, Bullhorn ATS & CRM, ConnectWise Automate, Dynamics 365, Five9, Google Contacts, Google Workspace, HubSpot CRM, Lotus Notes To Office 365 Migration, Microsoft Outlook, Microsoft Teams, NetSuite, Nextiva Contact Center, Oracle Sales, ServiceNow, SugarCRM, Workbooks, Zendesk Suite, Zoho CRM
Q. Quelles sont les ressources d'aide disponibles pour Nextiva ?
Ressources d'aide disponibles pour Nextiva :
Service client/e-mail, FAQ/forums, Support téléphonique
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Nextiva.
Logiciels de VoIP
