---
description: Nextiva : qu'en pensent les utilisateurs ? Lisez les avis sur Nextiva, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/107/voip/software) > [Nextiva](/software/91289/nextiva)

# Nextiva

Canonical: https://www.getapp.fr/software/91289/nextiva

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> Nextiva transforme la façon dont les entreprises communiquent. Nextiva est une plateforme de communication facile à utiliser et gérer, évolutive et fiable qui propose des fonctionnalités de téléphonie pour grandes entreprises à un prix modique.
> 
> Conclusion : 916 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 916 Avis |
| Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Nextiva
- **Pays**: Scottsdale, É.-U.
- **Entreprise fondée en**: 2008

## Contexte commercial

- **Prix à partir de**: 25,00 $US
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- AI Copilot
- API
- Accès mobile
- Alertes/Notifications
- Alerts/Escalation
- Analyse des sentiments
- Appels audio
- Automate d'appel
- Automated Attendant
- Automatisation des processus et flux de travail
- Autorisations basées sur les rôles
- Base de données de contacts
- Benchmarking
- Bibliothèque de questions
- CRM
- CTI (couplage téléphonie informatique)
- Centre d'appel virtuel
- Chat en temps réel
- Chat et messagerie
- Chat proactif

## Intégrations (19 au total)

- Act\!
- Bullhorn ATS & CRM
- ConnectWise Automate
- Dynamics 365
- Five9
- Google Contacts
- Google Workspace
- HubSpot CRM
- Lotus Notes To Office 365 Migration
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Nextiva Contact Center
- Oracle Sales
- ServiceNow

... et 4 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Support téléphonique

## Category

- [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software)

## Catégories connexes

- [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software)
- [Logiciels de communications unifiées](https://www.getapp.fr/directory/599/unified-communications/software)
- [Solutions de téléphonie professionnelle](https://www.getapp.fr/directory/1099/business-phone-systems/software)

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2. [VoIP.ms](https://www.getapp.fr/software/2035391/voip-ms) — 4.8/5 (698 reviews)
3. [Microsoft Teams](https://www.getapp.fr/software/105615/microsoft-teams) — 4.5/5 (11026 reviews)
4. [Wildix](https://www.getapp.fr/software/2045027/wildix) — 4.7/5 (209 reviews)
5. [Zoom Workplace](https://www.getapp.fr/software/111633/zoom) — 4.6/5 (14585 reviews)

## Avis

### "Great communication tool with good customer service." — 5.0/5

> **Suzi** | *24 avril 2023* | Semi-conducteurs | Taux de recommandation : 9.0/10
> 
> **Avantages**: Nextiva's support team is available 24/7/365, including holidays and after hours. Members of the support staff are knowledgeable, helpful, and polite. The best part about getting help is that they will work with you to find a solution, rather than just handing you a set of instructions that you may or may not be able to follow. The phone system and service are reliable and available at all times.
> 
> **Inconvénients**: Basically nothing. Since we've been using Nextiva for years and it's served us well, I've opted to keep it for internal calls and for the advanced functionality that our business software lacks.
> 
> On the whole, I couldn't be happier with how well Nextiva has worked out for me. In spite of the uncommon platform troubles, I have no hesitation in recommending Nextiva to businesses who are looking for a reliable method of communicating with their customers and employees

-----

### "Great Product" — 5.0/5

> **Angelia** | *5 décembre 2023* | Relations gouvernementales | Taux de recommandation : 10.0/10
> 
> **Avantages**: Interface is very customizable in the way that I need it
> 
> **Inconvénients**: Some of the important features aren't as intuitive to get to. Have someone in your company go into the interface and give them a list of things to find and get fed back through that. When you build an application, it's easy to lose sight of new user experience.
> 
> Nextiva customer support has been amazing anything I've needed anything. They've quickly be able to help and are super friendly

-----

### "Not good for healthcare" — 2.0/5

> **Corinne** | *22 février 2024* | Hôpitaux et soins de santé | Taux de recommandation : 4.0/10
> 
> **Avantages**: That we could attach notes to our calls.
> 
> **Inconvénients**: That agents cannot see the calls in queue. They only see a number
> 
> Not a very good one. We have been making it work but are very dissatisfied. It's just not a fit for us and our practice.

-----

### "Try them out\!" — 5.0/5

> **Karen** | *23 avril 2024* | Cabinet d'avocats | Taux de recommandation : 9.0/10
> 
> **Avantages**: Price, ease of use, access remotely with no issues.
> 
> **Inconvénients**: Website for administrating can be confusing to navigate at times.

-----

### "Phone system for my business" — 5.0/5

> **Jorge** | *28 mars 2022* | Assurance | Taux de recommandation : 9.0/10
> 
> **Avantages**: Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM. Their customer support has been great as well.
> 
> **Inconvénients**: Took a bit of work to get it up and running from the beginning.
> 
> If you spend some time with support and cofiguring then it's a great product. It does require some time to get it fully configured how you want it to work.

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## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/91289/nextiva)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/91289/nextiva> |
| de-AT | <https://www.getapp.at/software/91289/nextiva> |
| en | <https://www.getapp.com/it-communications-software/a/nextiva/> |
| en-AE | <https://www.getapp.ae/software/91289/nextiva> |
| en-AU | <https://www.getapp.com.au/software/91289/nextiva> |
| en-CA | <https://www.getapp.ca/software/91289/nextiva> |
| en-GB | <https://www.getapp.co.uk/software/91289/nextiva> |
| en-IE | <https://www.getapp.ie/software/91289/nextiva> |
| en-NZ | <https://www.getapp.co.nz/software/91289/nextiva> |
| en-SG | <https://www.getapp.sg/software/91289/nextiva> |
| en-ZA | <https://www.getapp.za.com/software/91289/nextiva> |
| es | <https://www.getapp.es/software/91289/nextiva> |
| es-CL | <https://www.getapp.cl/software/91289/nextiva> |
| es-CO | <https://www.getapp.com.co/software/91289/nextiva> |
| es-MX | <https://www.getapp.com.mx/software/91289/nextiva> |
| fr | <https://www.getapp.fr/software/91289/nextiva> |
| fr-BE | <https://fr.getapp.be/software/91289/nextiva> |
| fr-CA | <https://fr.getapp.ca/software/91289/nextiva> |
| nl | <https://www.getapp.nl/software/91289/nextiva> |
| nl-BE | <https://www.getapp.be/software/91289/nextiva> |
| pt | <https://www.getapp.com.br/software/91289/nextiva> |
| pt-PT | <https://www.getapp.pt/software/91289/nextiva> |

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