MyCase est un logiciel de gestion de la pratique juridique qui aide les petits cabinets d'avocats à résoudre leurs problèmes les plus critiques. Passez moins de temps sur la facturation mensuelle, recevez vos paiements plus rapidement et ne perdez plus des heures chaque semaine en tâches administratives fastidieuses grâce à la solution cloud la plus intuitive pour les avocats. Que vous soyez au bureau, au tribunal ou en déplacement, les fonctionnalités robustes de MyCase vous permettent de facilement gérer tous les cas, superviser les opérations quotidiennes et satisfaire vos clients. Essayez gratuitement MyCase sur mycase.com : aucune carte de crédit n'est nécessaire.
1. The best feature about Mycase is the client portal and client communication tools. This helps us automate some essential functions like sharing documents, court dates, deadlines, and obtaining information from clients to cut down on staff time. Now instead of dealing with "update calls" and requests for copies from our clients are able to focus on other tasks.
2. The workflows feature helps us take the thinking out of the routine tasks that need to be done on a case so we can focus our mental energies on the unique aspects of a given case.
3. Mycase is incredibly responsive to customer feedback. 90% of the suggestions I have submitted over the years are implemented and become part of the product. They release new features multiple times every month and help make a good product even better!
The one feature that needs work is email integration (saving emails sent and received to Mycase). The feature as it stands today requires a good deal of manual matching of emails to cases, a tedious task. I believe it would work better if they integrated email through IMAP or POP and allowed you to access and send external emails through Mycase, which would aid the sync process quite a bit.
Great product. Seems the focus is on other areas besides client connection when client communication and connection is the best part of the entire program.
Ease of use. App. Interface. Design. Client communication and ease of billing.
Costly, no auto responses capability in communications. So, if I'm not available or out of town and a client messages me, it could be a week before there is a response. Also, if a client messages my legal assistant, that message doesn't show up under my messages. All messages from that client to any in the firm should be able to be seen by all.
Hi Tray, thank you for sharing how MyCase has streamlined your billing and client communication. Regarding visibility into client messages, MyCase now allows you to enable all client message notifications for any firm member that has access to that case. Learn more here: https://help.mycase.com/s/article/Messaging-Overview. Our product team has also read and is discussing your thoughts on auto-responses, we appreciate the feedback. If you have any additional questions, please do not hesitate to reach out to firstname.lastname@example.org. Thank you for partnering with MyCase as we continue to improve on your experience.
I have had mycase since 2013. I used to lug massive tubs of files. Now I carry my iPad and make the other attorneys jealous. My back, arms, and shoulders thank me for the subscription. I have used the service since 2013 and have watched it grow to fit attorneys' needs. The current versions are wonderful.
I can access all of my case files, police reports, court reports and documents anywhere. I carry an iPad to court. The other attorneys carry a back breaking stack of files. When a Judge thought I had to be goofing around, he was shocked when I showed him Mycase and how I was doing my billing, document review, and communicating to my office while waiting for my turn in the Courtroom.
It took a long time to get the billing options right. I hated having to integrate with Quickbooks and the sync not work correctly. I finally can print past due statements with a lot more ease. Thank you for fixing it. I would love to be able to access amount due on the road from the app on my phone.
With MyCase, I'm much better able to track the progress of the law firm, assess its growth and trends and from there strategize for the firm's future growth.
What's not to like about this software?!? It's user-friendly interface makes it a joy to work, keep an eye on the progress of your case, communicate easily and securely with clients, and, most importantly, let's me spend more time with my passion - practicing law.
I have two least favorites about this software. First, when I work with another co-counsel or Of Counsel on a case, these partners in work cannot access the client's folder unless I pay for them, even if they have their own MyCase account. Thus, I can only afford to give them the much limited Client access. The other thing is that only recently MyCase started making suggestions within the various fields, I wish they did this more and that, perhaps, they post a video or blog post on suggestions of ways to set up a case. This would be useful for those setting up shop for the first time.
Hi Janaan, thank you for your honest and thoughtful review. We are happy to hear that MyCase is giving you valuable time back as well as helping you grow your firm. Your feedback on co-counsel users and suggestions for best practices are extremely valuable, and our product team has reached out to you to hear your thoughts in more detail. Thank you again, we look forward to our continued partnership.
I am able to work at home and at locations and times convenient to clients; I can offer work-at-home opportunities to staff; storage is no longer an issue since my office is almost entirely "paperless"; I have been able to reduce the number of support staff; the return calls I have to make has been greatly reduced because there is no longer a need to locate files and contact others to ensure everything is up to date; I have an efficient means of tailoring case management based on the type of case or client
--I am able to access and update my entire case files from anywhere;
--my staff can view the same information I am, when I am away from the office
--it is easy to adjust to the specific requirements of my practice; for example, I can set up a "case" for all my administrative information ("Office Admin, 2018"), including documents, time, and expenses
--the software allows firm specific information to be input, but is limited on its usefulness; for example, I have a field for travel time as part of a time entry, but the invoice only shows the total time
--the inability to store documents with a contact as opposed to a case; for example, I use a particular therapist on multiple cases but I cannot attach her resume to her contact information; to be rapidly accessible, I must store the same document with every case
--the calendar can only be printed in an agenda format; to print monthly or weekly views, I must go outside the software to a sync'd calendar
Hi Grace, thank you for your feedback. There is a way to store documents as part of a contact, and a member of our product team has reached out to help you through the process. We have also taken note of your thoughts on calendar printing and invoicing, and will be taking it into consideration for improvements in the future. If you have any questions, feel free to reach out to our customer support team! Your continued support and feedback is appreciated.
Voici quelques-unes des questions fréquentes sur MyCase.
Types de licences disponibles pour MyCase :
À partir de: 39,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de MyCase.
Utilisateurs habituels du logiciel MyCase :
Entreprises de taille moyenne, PME
Langues dans lesquelles MyCase est disponible :
Types de licences disponibles pour MyCase:
Appareils pris en charge par MyCase :
Android, iPhone, iPad
Applications s'intégrant à MyCase :
Dropbox, G Suite, Google Calendar, Microsoft Outlook, QuickBooks Online
Ressources d'aide disponibles pour MyCase :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo