MyCase - Présentation
Description du logiciel MyCase
MyCase est un logiciel de gestion de la pratique juridique qui aide les petits cabinets d'avocats à résoudre leurs problèmes les plus critiques. Passez moins de temps sur la facturation mensuelle, recevez vos paiements plus rapidement et ne perdez plus des heures chaque semaine en tâches administratives fastidieuses grâce à la solution cloud la plus intuitive pour les avocats. Que vous soyez au bureau, au tribunal ou en déplacement, les fonctionnalités robustes de MyCase vous permettent de facilement gérer tous les cas, superviser les opérations quotidiennes et satisfaire vos clients. Essayez gratuitement MyCase sur mycase.com : aucune carte de crédit n'est nécessaire.
MyCase - Présentation
Prix
Types de licence
MyCase - Fonctionnalités
Captures d'écran
MyCase - Avis
MyCase - Avis
Easy and Efficient Case Management
I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.
MyCase Daily User Experience
MyCase has been a wonderful tool for our firm. It allows for a more digital experience for both users and clients. MyCase is always updating to stay ahead of the current trends and needs, and they never take a long time to correct issues when they are reported. I love the MyCase staff which is always helpful and willing to explain things so we better understand why or why not something is the way it is. I will be happy telling others of the useful and customization features within MyCase. The support staff and product managers are always willing to help and take suggestions, which they tend to implement if they can. I have had a ton of ideas implemented which makes our daily activities easier. Overall, this software is pretty user friendly, high ability to customize a lot of areas, an all in one type of feel and beneficial for any office looking to go more digital.
Excellent Product
My switch to MyCase greatly reduced the amount of time spent on keeping records of time spent on each client and on producing client invoices
A Great Product for the Price (Without Bells and Whistles)
Great product which covers all the basic requirements of case management software and a price that can't be beat. I'm still using it, but looking at other options as I grow to avoid some of the more time-consuming aspects/cumbersome aspects of the software.
MyCase works
very good
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Easy and Efficient Case Management
Avantages
From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.
Inconvénients
The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.
Réponse de MyCase
Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!
MyCase Daily User Experience
MyCase has been a wonderful tool for our firm. It allows for a more digital experience for both users and clients. MyCase is always updating to stay ahead of the current trends and needs, and they never take a long time to correct issues when they are reported. I love the MyCase staff which is always helpful and willing to explain things so we better understand why or why not something is the way it is. I will be happy telling others of the useful and customization features within MyCase. The support staff and product managers are always willing to help and take suggestions, which they tend to implement if they can. I have had a ton of ideas implemented which makes our daily activities easier. Overall, this software is pretty user friendly, high ability to customize a lot of areas, an all in one type of feel and beneficial for any office looking to go more digital.
Avantages
What I love the most about this software is that it's always updating features and areas of needed interest. I love that the MyCase team is always there to take a concern, suggestion or edit that may be needed or wanted. I love that it's ALMOST an all in one system. I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support. I love that MyCase is always willing to update to stay current.
Inconvénients
What I like least about this software is the inability to filter OPEN and CLOSED cases in the Trust Account Activity and Trust Account Summary. We use this section for a quick check on which cases has a balance and which cases don't, but it shows EVERY case we have in MyCase without a way to filter out Closed. We have far too many cases open to check one by one. I also like least about this software that you have to request engineering to re-add Contact Groups that you delete, when it was added by the end user in the first place. An accidental delete of a contact group takes too much involvement to have re-added and we end up creating new ones. I also like least about this software that the App and the Desktop version are so much different in a few areas that are used most in our office.
Excellent Product
My switch to MyCase greatly reduced the amount of time spent on keeping records of time spent on each client and on producing client invoices
Avantages
The ease of time entry on a daily basis, and the corresponding ease of producing monthly invoices to send to clients.
Inconvénients
I believe reporting features could be expanded.
A Great Product for the Price (Without Bells and Whistles)
Great product which covers all the basic requirements of case management software and a price that can't be beat. I'm still using it, but looking at other options as I grow to avoid some of the more time-consuming aspects/cumbersome aspects of the software.
Avantages
Cost is minimal and allowed me to get up and running with case management software immediately upon starting my law firm. It covers the basics - central place for case details, contacts, and documents; repeating task lists and deadlines; calendaring; and integration with quickbooks and email (to an extent). There is an obvious need for this type of product and I'm glad it is/was available.
Inconvénients
The email integration is cumbersome and essentially requires you to forward messages to MyCase and then sort them individually into the correct cases. It does recognize emails/contacts frequently used and suggests a case assignment, but you still have to go through each email one by one and affirm that suggestion to get it to import into the case. With just a small caseload, this is time-consuming and would not be manageable for large volumes of emails.
The documents are stored in MyCase and accessible from wherever you are. That's nice, but not as helpful for me since it requires you to download the document onto your computer from MyCase, read it or make changes, and then re-save in MyCase if changes are made. Since I am mostly using the same computer each time, I don't want/need to re-download documents every time. To avoid, I just go to where the document is saved on my computer, but then I'm toggling between MyCase and my desktop. There is no way to work on/view documents WITHIN MyCase, which would make a huge difference.
It is nice to know that documents are available just by logging in on any device, but it's not as useful for a solo with one main work computer without the ability to open the document without downloading it.
Réponse de Emma
Hi Meredith, thank you for the honest feedback. With regards to document storage, we now offer an integration with Dropbox, which will allow you to easily view and edit documents stored in Dropbox through MyCase, without the need to download and re-save - any updates will be immediately reflected in MyCase. Also, we're actively exploring ways to improve our email integration with the goal of making it less time-consuming to save a large volume of emails to your cases. We take customer feedback very seriously and can assure you that your review is taken into consideration moving forward. If you have any questions or further feedback, please do not hesitate to reach out to our Customer Success team! Thank you again for your review.
MyCase works
very good
Avantages
It is a good value. The features mesh well together. It is easy to use.
Inconvénients
moving from a document to document in a case requires you to go back to the case name first
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
MyCase - Prix
MyCase - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
MyCase - Fonctionnalités
MyCase - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
MyCase - FAQ
MyCase - FAQ
Voici quelques-unes des questions fréquentes sur MyCase.
Q. Quels sont les types de licence disponibles pour MyCase ?
Types de licences disponibles pour MyCase :
À partir de: 49,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel MyCase ?
Nous n'avons pas d'informations sur les fonctionnalités de MyCase.
Q. Qui utilise MyCase ?
Utilisateurs habituels du logiciel MyCase :
Entreprises de taille moyenne, PME
Q. Dans quelles langues MyCase est-il disponible ?
Langues dans lesquelles MyCase est disponible :
anglais
Q. Quels sont les types de licence disponibles pour MyCase ?
Types de licences disponibles pour MyCase:
Abonnement
Q. MyCase prend-il en charge les appareils mobiles ?
Appareils pris en charge par MyCase :
Android, iPhone, iPad
Q. Avec quelles applications MyCase peut-il s'intégrer ?
Applications s'intégrant à MyCase :
Dropbox, G Suite, Google Calendar, Microsoft Outlook, QuickBooks Online
Q. Quelles sont les ressources d'aide disponibles pour MyCase ?
Ressources d'aide disponibles pour MyCase :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.