MyCase

MyCase

Plus de pratique, moins de gestion.

4.7/5 (253 avis)

MyCase - Présentation

MyCase est un logiciel de gestion de la pratique juridique qui aide les petits cabinets d'avocats à résoudre leurs problèmes les plus critiques. Passez moins de temps sur la facturation mensuelle, recevez vos paiements plus rapidement et ne perdez plus des heures chaque semaine en tâches administratives fastidieuses grâce à la solution cloud la plus intuitive pour les avocats. Que vous soyez au bureau, au tribunal ou en déplacement, les fonctionnalités robustes de MyCase vous permettent de facilement gérer tous les cas, superviser les opérations quotidiennes et satisfaire vos clients. Essayez gratuitement MyCase sur mycase.com : aucune carte de crédit n'est nécessaire.

Prix

À partir de
$39/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

MyCase - Avis

Note globale
4.7/5
93% d'avis positifs
194
Excellent
42
Très bien
13
Moyen
2
Médiocre
2
Horrible
Traduire avec Google Translate

MyCase has made my practice workable with minimal staff and monetary investment

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/03/2018
Provenance de l'avis : Capterra

I am able to work at home and at locations and times convenient to clients; I can offer work-at-home opportunities to staff; storage is no longer an issue since my office is almost entirely "paperless"; I have been able to reduce the number of support staff; the return calls I have to make has been greatly reduced because there is no longer a need to locate files and contact others to ensure everything is up to date; I have an efficient means of tailoring case management based on the type of case or client

Avantages

--I am able to access and update my entire case files from anywhere;
--my staff can view the same information I am, when I am away from the office
--it is easy to adjust to the specific requirements of my practice; for example, I can set up a "case" for all my administrative information ("Office Admin, 2018"), including documents, time, and expenses

Inconvénients

--the software allows firm specific information to be input, but is limited on its usefulness; for example, I have a field for travel time as part of a time entry, but the invoice only shows the total time
--the inability to store documents with a contact as opposed to a case; for example, I use a particular therapist on multiple cases but I cannot attach her resume to her contact information; to be rapidly accessible, I must store the same document with every case
--the calendar can only be printed in an agenda format; to print monthly or weekly views, I must go outside the software to a sync'd calendar

Réponse de MyCase

Hi Grace, thank you for your feedback. There is a way to store documents as part of a contact, and a member of our product team has reached out to help you through the process. We have also taken note of your thoughts on calendar printing and invoicing, and will be taking it into consideration for improvements in the future. If you have any questions, feel free to reach out to our customer support team! Your continued support and feedback is appreciated.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

MyCase is the most intuitive and easiest to navigate system I've tried out of many.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 12/12/2017
Provenance de l'avis : Capterra

Primarily, the ability to run my practice as a true solo, and to be able to work from anywhere and be as responsive as my clients need and expect me to be.

Avantages

I like having everything in one place. Being able to access everything I need about my clients, opposing counsel, documents, billing, etc. makes it so I can follow up with my clients wherever I am. That's invaluable to me.

My clients can pay online, I can send invoicing reminders, and now I can add interest.

Calendaring is really a plus because when I enter it into MyCase it automatically sends to my clients and goes to outlook. One less thing for me to remember to do.

I need to do better with tagging, but clients can send me discovery documents, I can send them documents to review, we can see the changes between versions. I upload the final product, and my clients get their entire case file as it progresses, and have one location where they can view everything that's happened.

I also like that I can tell when a client has logged on, so if they haven't and I need them to respond, I can follow up. That eliminates the "lost in the ether" issues that crop up.

Inconvénients

There's nothing I dislike, but there are always room for improvements. I'd love expanded searchability for documents and enhanced sorting. The trust accounting is a bit of a nightmare for me, so that can definitely be cleaned up.

More than anything, I'd like them to maybe partner with some people. I'd love to be able to scan something directly from my ScanSnap to MyCase, or even have a desktop app that I could save documents to that would automatically sync with MyCase.

Last, enhanced time entry would be a godsend. If I'm sending a message, it'd be nice if something popped up when I hit send to ask if I'd like to bill for it. Same for taking notes in the clients file.

Réponse de MyCase

Thank you for sharing how MyCase helps you run your practice more efficiently. We appreciate your thorough feedback and have passed on your suggestions to our product team! We are also happy to share that we have updated our time entry so that you can now create time entries based on messages, notes, & events.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Overall, very positive. I chose MyCase 4 years ago for its user-friendly interface for clients.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/04/2018
Provenance de l'avis : Capterra

Avantages

It provides an easy means of secure client communication and collaboration for those clients who have a computer and know how to use it. MyCase's payment system is affordable and hassle-free (no monthly fees and no worries about CPI compliance), and encourages faster payment by clients.

Inconvénients

Not as beefy and versatile as in-house case management software. Files are sometimes hard to find. (A Windows Explorer-style interface would be faster and easier to look through. Suggest speeding up file list display and searching by chaching the file list and associated details to user browser.) File tagging is easy to do...but not that useful in practice. The new redesign of the client portal, while great for tiny screens, is not as user-friendly as the previous design. Clients sometimes miss new messages and comments. (Please don't change my dashboard to look like that!) One little request for the iPhone version of the client software for lawyers: Please add an alert button so I know when I have a new message/document/comment waiting, without having to fire up the app to check for these things.

Réponse de MyCase

Thank you for taking the time to share your experience, Will. It is great to hear that your firm is enjoying easy client communication and payments. We'll take your constructive feedback into account as we make updates moving forward. If you have any questions or would like to provide more detail about your mobile app experience, please email us at mobile@mycase.com. We welcome any additional comments you may have about the app!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

Easy and Efficient Case Management

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/11/2018
Provenance de l'avis : Capterra

I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Avantages

From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Inconvénients

The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Réponse de MyCase

Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

MyCase is the Most Affordable Small Law Firm Case Management Software

Logiciel utilisé Autre pendant plus de deux ans
Publié le 08/10/2017
Provenance de l'avis : Capterra

Avantages

Affordability is one of the best benefits of MyCase. MyCase offers simple month-to-month, no contract obligation pricing a month for each attorney and /month for each paralegal. Another great benefit MyCase offers is Lawyer App which is compatible with iPhone, iPad or Adroid. Accounting features are limited within MyCase but with the ability to integrate QuickBooks, accounting is a snap. Collaborate, create, customize utilizing Legal Practice Management Tool Kit is another great feature MyCase provides to its clients. The automation software provides task template and case flows for repetitive forms via intake which is beneficial for estate planning, probate, divorce, and bankruptcy law firms. MyCase is the least expensive case management software available for law firms and would benefit small firms. Also, MyCase has been adding new features through time. You'll enjoy the time billing, firm reports, online payments, Quickbook integration, document management and collaboration features. I recommend trying the 30-day trial for free and check it out!

Inconvénients

MyCase is the least expensive for a reason and with price, there are limits to features. MyCase is not as robust as its competitors if your law firm is medium to large. MyCase caters to small firms. If you are a firm that bills on contingency, UTBMS or LEDES, MyCase may not be for you. Also, MyCase only integrates with QuickBooks whiles others integrate with Xero too.

Réponse de MyCase

Hi Susan, thank you for your feedback. It is great to hear how MyCase's many features have been beneficial to your firm's productivity. We are happy to share that we now have UTBMS codes and LEDES billing to help make your invoicing process as seamless as possible. We look forward to our continued partnership and improving MyCase to meet the needs of customers like you.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

MyCase - Prix

À partir de
$39/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

MyCase - Fonctionnalités

  • Champs personnalisables
  • Facturation
  • Fonctionnalité de recherche
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des factures
  • Gestion des flux de travail
  • Notifications automatiques
  • Rappels automatiques
  • Stockage de documents
  • Suivi des tâches
  • Suivi du temps et des dépenses
  • Suivi du temps par client
  • Sécurité SSL
  • Tableau de bord d'activités

  • API
  • Gestion des documents
  • Intégration de tiers
  • Modèles de documents
  • Rapports et statistiques

MyCase - FAQ

Voici quelques-unes des questions fréquentes sur MyCase.

Q. Quels sont les types de licence disponibles pour MyCase ?

Types de licences disponibles pour MyCase :

À partir de: $39/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel MyCase ?

Nous n'avons pas d'informations sur les fonctionnalités de MyCase.

Q. Qui utilise MyCase ?

Utilisateurs habituels du logiciel MyCase :

Entreprises de taille moyenne, PME

Q. Dans quelles langues MyCase est-il disponible ?

Langues dans lesquelles MyCase est disponible :

anglais

Q. Quels sont les types de licence disponibles pour MyCase ?

Types de licences disponibles pour MyCase:

Abonnement

Q. MyCase prend-il en charge les appareils mobiles ?

Appareils pris en charge par MyCase :

Android, iPhone, iPad

Q. Avec quelles applications MyCase peut-il s'intégrer ?

Applications s'intégrant à MyCase :

Dropbox, G Suite, Google Calendar, Microsoft Outlook, QuickBooks Online

Q. Quelles sont les ressources d'aide disponibles pour MyCase ?

Ressources d'aide disponibles pour MyCase :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo