Lodgify

Lodgify

Logiciel de gestion de location saisonnière avec générateur de site web

4,4/5 (273 avis)

Lodgify - Présentation

Description du logiciel Lodgify

Lodgify est une solution SaaS ou logiciel en tant que service qui permet aux propriétaires de locations de vacances et aux gestionnaires de créer facilement leur propre site web de location de vacances et d'accepter les réservations en ligne. Les propriétaires peuvent gérer toutes les réservations à partir d'un unique emplacement et synchroniser les données relatives aux propriétés avec leurs canaux de réservation. Que vous possédiez une seule location de vacances ou que vous gériez plus de 500 propriétés de vacances, Lodgify offre les bons outils pour augmenter le nombre de réservations en ligne et simplifier leur gestion.

Lodgify - Présentation

Prix

À partir de
10,00 €/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Lodgify - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
anglais, français, allemand, italien, espagnol

Captures d'écran

Capture d'écran pour Lodgify : Tideway Template
Capture d'écran pour Lodgify : Tideway Template Capture d'écran pour Lodgify : Capucine Template Capture d'écran pour Lodgify : Livingstone Template Capture d'écran pour Lodgify : Brooklyn Template Capture d'écran pour Lodgify : Booking Engine Capture d'écran pour Lodgify : Reservation System Capture d'écran pour Lodgify : Reservation System Capture d'écran pour Lodgify : Reservation System Capture d'écran pour Lodgify : Channel Manager

Lodgify - Avis

Lodgify - Avis

Note globale
4,4
/
5
Excellent
159

Très bien
83

Moyen
18

Médiocre
4

Mauvais
9

Rapport qualité-prix
4,5
Fonctionnalités
4,1
Simplicité d'utilisation
4,3
Support client
4,4
89% des utilisateurs recommandent cette application
Deanna Q.

A game changer for vacation rentals


Traduire avec Google Translate
Linda H.

Great for taking direct bookings and great integration with multiple channels and pricing...

Have received quite a few direct bookings for which I charge more but still save the guests money since the AirBnB guest fee is very high.


Traduire avec Google Translate
Joanna C.

From Lukewarm to Fan and Back to Luke Warm

The website looks good. The back end mobile experience has actually declined since we signed up, it was better before. Now it's buggy and you can't scroll down through messages etc. There are some things we've been very happy with, but overall lodgify gets 3 stars.


Traduire avec Google Translate
Joel L.

Jump into online hotel management operation with confidence using Lodgify

Lodgify is our first hotel management system and we are VERY satisfied by our choice. We quickly saw a big increase in direct booking and our custommers love it. As a new business, we decided to use Lodgify website functionalities. It is basic but powerful enough for small hotel or vacation rentals operators. It contains everything you need to bring your business into online booking world and quickly optimize your sales. Sync with Airbnb is very efficient. Thanks to the very responsive and skilled support team !
Unfortunately as our business continue to grows, lack of reporting functionalities will be more and more constraining and it could force our company to change in 2-3 years if no improovement happens on that side.


Traduire avec Google Translate
Annmaree M.

A much needed solution

Friendly assistance at all time with a dedicated team member who thoroughly helped me through the initial set up


Traduire avec Google Translate
Deanna Q.
Traduire en français

A game changer for vacation rentals

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 04/01/2018
Provenance de l'avis : Capterra

Avantages

Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that!

Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.

Inconvénients

Some of the widgets are a little restrictive. I have managed to work around most of them.

My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.

Traduire en français

Réponse de Lodgify

Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running.

It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year!

We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018!

Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent.

Have a great booking-filled year! The Lodgify Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Linda H.
Secteur d'activité: Immobilier
Taille de l'entreprise: 2-10 employés
Traduire en français

Great for taking direct bookings and great integration with multiple channels and pricing software.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 07/02/2020
Provenance de l'avis : Capterra

Have received quite a few direct bookings for which I charge more but still save the guests money since the AirBnB guest fee is very high.

Avantages

• Website was really easy to set up to take direct bookings and allows customization. I set it up on my own and had it ready to go in just a couple of days.
• Great blogs with tips on set up and other ways to improve your business.
• Integration with Pricelabs, AirBnB, VRBO, and booking.com are great - Lodgify takes prices from pricelabs and moves those to VRBO since VRBO and pricelabs do not have integration
• Payment processing is expensive but works well
• New integrations and features happen quite often
• Customer support is very responsive
I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.

Inconvénients

• Software doesn't allow monthly automatic charging for guests who book for a few months at a time which is something AirBnB does so makes it hard to convert these types of guests to direct bookings. Contractors get paid monthly from their company so want to be able to pay monthly also so I need to manage these payments manually.
• There is an ability to create canned messages but no way to schedule these to send automatically. There should be a way to send messages automatically when a booking is made, before and after check-in for example. I use SmartBnB for this now which works great for AirBnB and VRBO but doesn't help for direct bookings.

Traduire en français

Réponse de Lodgify

Hey Linda, Thanks for your kind feedback about our software and our team. We're so pleased that even after a year, your business still directly benefits from the regular updates we carry out. It's also great to hear you enjoy our free content!
Thank you for remaining a loyal Lodgify user, we'll keep working hard to improve our software. Best wishes, The Lodgify Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Joanna C.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 2-10 employés
Traduire en français

From Lukewarm to Fan and Back to Luke Warm

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/11/2019
Provenance de l'avis : Capterra

The website looks good. The back end mobile experience has actually declined since we signed up, it was better before. Now it's buggy and you can't scroll down through messages etc. There are some things we've been very happy with, but overall lodgify gets 3 stars.

Avantages

My experience with lodgify started off very rocky. I wasn't happy with the features, experienced many crashes of the site in the first year that were very frustrating, and there were a few features that were broken entirely. Initially, I had the impression that they didn't have any intention of improving their software.

Now that I've been using lodgify for a year and a half there are many broken features that are now working. The coupon codes actually work on mobile now which is something we had contacted them about at least a dozen times.

Customer service responds quickly though there are delays because they are in Spain. There can also be some communication issues.

We are a long established company with a well recognized brand that has always taken bookings off of our website, for years before switching to lodgify. This is why the platforms functionality was even more important to us. We have over a dozen properties and do around half a million in revenue a year.

Inconvénients

Lodgify isn't exactly honest when you are signing up. We were told that if we signed up for the yearly subscription of $1,100 that we would be locked into that price for life. Well, just two years later and they raised the price $472.00 and told us that they would not be honoring their promised of their lifetime locked in price. They said that their website had been much improved since we signed up and used that as the reason for their price hike. Honestly though, nothing has changed on their website aside from a few broken features actually being fixed. They also charge $1,200 a year to integrate to stripe, so just to use lodgify you are looking at use shy of 3 grand if you have less than 15 properties. That on top of the 2.9% processing fees you are already paying with stripe.

Our biggest disappointment with Lodgify came about a month ago when they decided to publish a blog that they sent to all of their email subscribers. In their blog they used our business and claimed our success was due to building a website with lodgify---a tall claim considering we only use their reservation system and we were a nationally recognized brand long before we ever adopted their software. In the blog they linked to our website, used our copyrighted photos without permission, and encouraged others to copy our very unique business model.

In conclusion: Not a lot of integrity with lodgify in our experience. We like the reservation system but there is still room for improvement.

Traduire en français

Réponse de Lodgify

Hey Joanna, thanks for your review. We apologize again for featuring your website on our blog. Our intention was to showcase beautiful websites created with Lodgify's website builder. Your feedback helps us get better. We are looking into the issues you've mentioned and will continue to work hard to improve our software. Best wishes, the Lodgify team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Joel L.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 2-10 employés
Traduire en français

Jump into online hotel management operation with confidence using Lodgify

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 06/08/2019
Provenance de l'avis : Capterra

Lodgify is our first hotel management system and we are VERY satisfied by our choice. We quickly saw a big increase in direct booking and our custommers love it. As a new business, we decided to use Lodgify website functionalities. It is basic but powerful enough for small hotel or vacation rentals operators. It contains everything you need to bring your business into online booking world and quickly optimize your sales. Sync with Airbnb is very efficient. Thanks to the very responsive and skilled support team !
Unfortunately as our business continue to grows, lack of reporting functionalities will be more and more constraining and it could force our company to change in 2-3 years if no improovement happens on that side.

Avantages

- For small operators, this software contains all you need for a first jump into online hotel management system.
- Very good and responsive support team. Employees are skilled not puppets like.
- Fair prices. No hack here !
- Good support in french for french speeking owner like I am.
- Clean interface for both customers and administrators
- Quick learning curve.

Inconvénients

- Lack of professional reporting functionalities.
They propose you to use Zapier automation without saying that It will cost you a Zapier suscription to use reporting and accounting functions with accuracy and proper booking updates when changes occurs.
- No transparency over upcomming features and software version.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Annmaree M.
Secteur d'activité: Loisirs, voyage et tourisme
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

A much needed solution

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 16/07/2019
Provenance de l'avis : Capterra

Friendly assistance at all time with a dedicated team member who thoroughly helped me through the initial set up

Avantages

This software has enabled me to amalgamate my booking calendars, property information and online payments in one platform as well as a guest friendly website

Inconvénients

Pricing can be difficult to set up and didn't offer all configurations I was looking for

Traduire en français

Réponse de Lodgify

Hi Annmaree, thanks for reviewing Lodgify.

It's encouraging to hear you have succeeded in amalgamating all your booking calendars and information in one place, and that you're pleased with your professional website!

We look forward to seeing your business grow in the future. Best, the Lodgify Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,8/10
Basé sur 273 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Lodgify - Prix

Lodgify - Prix

À partir de
10,00 €/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,5/5
Basé sur 273 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Lodgify - Fonctionnalités

Lodgify - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des devis
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,1/5
Basé sur 273 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Lodgify - FAQ

Lodgify - FAQ

Voici quelques-unes des questions fréquentes sur Lodgify.

Q. Quels sont les types de licence disponibles pour Lodgify ?

Types de licences disponibles pour Lodgify :

À partir de: 10,00 €/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Lodgify ?

Nous n'avons pas d'informations sur les fonctionnalités de Lodgify.

Q. Qui utilise Lodgify ?

Utilisateurs habituels du logiciel Lodgify :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Lodgify est-il disponible ?

Langues dans lesquelles Lodgify est disponible :

anglais, français, allemand, italien, espagnol

Q. Quels sont les types de licence disponibles pour Lodgify ?

Types de licences disponibles pour Lodgify:

Abonnement

Q. Lodgify prend-il en charge les appareils mobiles ?

Appareils pris en charge par Lodgify :

Android, iPhone, iPad

Q. Avec quelles applications Lodgify peut-il s'intégrer ?

Applications s'intégrant à Lodgify :

Facebook, Google Analytics, Google Calendar, Google Maps, Mailchimp, PayPal, Segment, Stripe, Wishbox, Zapier

Q. Quelles sont les ressources d'aide disponibles pour Lodgify ?

Ressources d'aide disponibles pour Lodgify :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo