Mouseflow - Présentation
Description du logiciel Mouseflow
Mouseflow est une plateforme d'analytique du comportement utilisée pour optimiser les expériences des sites web vers l'amélioration des conversions. Avec Mouseflow, vous pouvez trouver des réponses que les outils analytiques traditionnels ne fournissent pas ; vous pouvez en effet surveiller les sessions des visiteurs de votre site Internet, créer automatiquement six types de heat map pour toutes vos pages, configurer des entonnoirs pour découvrir où et pourquoi vos visiteurs quittent, utiliser des analytiques de formulaires pour améliorer votre génération de leads et lancer des campagnes d'opinion pour en savoir plus sur vos visiteurs.
Mouseflow - Présentation
Prix
Types de licence
Mouseflow - Fonctionnalités
Médias
Mouseflow - Avis
Mouseflow - Avis
Great For Recording Iframes
Very Easy To Use & Great Visual Drill downs
See above.
Customer Service is very attentive.
Just an overall sotfware
If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.
Robust Software at A Great Price
Overall, great experience.
Game Changing Software
Very good, support was excellent and the product works very well
Comparatif des alternatives : note globale
Comparer avec les alternatives

Great For Recording Iframes
Avantages
We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do.
The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc.
One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you.
We have reached out to support numerous times. They are always prompt and kind.
Inconvénients
One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.
Réponse de Mouseflow
Hello Crystal,
Thank you very much for your review and feedback. We are sorry it took is this long to get back to you.
We have made performance improvements when browsing through the recording list since you left your review, and we hope you have stuck around to enjoy these improvements. If not, we'v love to have you back and give it another try :).
Thank you again for your feedback and rating. We appreciate your support!
Very Easy To Use & Great Visual Drill downs
See above.
Customer Service is very attentive.
Avantages
I'm am very grateful to have stumbled upon Mouseflow. I really love their dashboards, and how visual the drill-down capabilities are.
I was quite happy with my other company, until they pushed out a beta version that did not suit my needs. That is what prompted me to search for a new heatmap software.
I'm finicky about dashboards.
I started the a trial with Mouseflow, and did not jump to buy their product until I could see what kind of data it would provide to my business.
I love all of the different ways, now, that I will be able to analyze my website design changes.
In particular, I love their "scroll" feature that will show you how far your customers are actually engaging with a page.
Oh, .........and I ABSOLUTELY LOVE the fact that I do not have to MANUALLY set up a heatmap as I did with my past provider.
Once you put the code in your site........Mouseflow goes to work!
I have already used a feedback form and had engagement, too.
I would highly recommend Mouseflow.
Inconvénients
I have been fully testing Mouseflow for almost 2 weeks, and cannot come up with any negatives, at this time.
Réponse de Mouseflow
Hello Ann,
Thank you so much for giving us such favorable and comprehensive review. We are very happy to see that you have found our product convenient and easy to us.
Glad to have you with us!
Just an overall sotfware
If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.
Avantages
They recording system is good with proper stadistics
Inconvénients
The filters to search data are very dificult to use, and have mane outstanding problems, sometimes we can't see the recordings for hours, and is also pretty slow
Réponse de Mouseflow
Hi David,
Thanks so much for taking the time to review Mouseflow. Since your review we have re-designed the filters and added significant more flexibility.
I encourage you to sign-up for a new free trial and review a the improvements introduced into Mouseflow.
Robust Software at A Great Price
Overall, great experience.
Avantages
Integration was easy and online training videos really help you sort through all the data that Mouseflow collects. There are quite a few filters and custom tags and the ability to save filter reports helps expedite my research.
Inconvénients
Since there is so much data to pour over, it would be great to have prebuilt reports and alerts that help give you a game plan of how to take action on the issues you uncover. Some of these action items were mentioned in passing on the screencast training videos, but I had to take notes to remind myself of the things I am looking for once I started digging into all the recordings and heat maps. Again, there is so much good data that Mouseflow collects. The question is: Where to start?
Réponse de Mouseflow
Hello Eric,
Thank you very much for sharing your rating and thoughts about your experience with Mouseflow.
We know that there is a but of a learning curve, and we are making an extra effort in providing more guidance through the onboarding process. We'll keep your feedback in mind to make some adjustments.
If you ever feel stuck, please fire up a chat inside the app and we'll do our best to lend you a hand.
Talk to you soon!
Game Changing Software
Very good, support was excellent and the product works very well
Avantages
Mouseflow is superb when it comes to seeing how people progress through your site.
We've been able to make many changes that all helped increase sales
Inconvénients
Initially navigation was a bit weird but soon got the hang of it
Réponse de Mouseflow
Hello there, Mark!
Thank you very much for sharing your rating and feedback.
We continue to make improvements on our onboarding flow to make it easier for people to take advantage of Mouseflow quickly. We appreciate your feedback on this.
Thank you for choosing Mouseflow and for continuing to support our growth.
See you around!
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
Mouseflow - Prix
Mouseflow - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
Mouseflow - Fonctionnalités
Mouseflow - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Mouseflow - FAQ
Mouseflow - FAQ
Voici quelques-unes des questions fréquentes sur Mouseflow.
Q. Quels sont les types de licence disponibles pour Mouseflow ?
Types de licences disponibles pour Mouseflow :
À partir de: 29,00 $US/mois
Type de licence: Gratuit, Abonnement, Open source
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Mouseflow ?
Nous n'avons pas d'informations sur les fonctionnalités de Mouseflow.
Q. Qui utilise Mouseflow ?
Utilisateurs habituels du logiciel Mouseflow :
PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues Mouseflow est-il disponible ?
Langues dans lesquelles Mouseflow est disponible :
allemand, anglais, danois, espagnol, français, japonais, norvégien, néerlandais, polonais, portugais, suédois
Q. Mouseflow prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par Mouseflow.
Q. Avec quelles applications Mouseflow peut-il s'intégrer ?
Applications s'intégrant à Mouseflow :
3dcart, Bitium, Freshdesk, HubSpot Marketing Hub, Joomla, Optimizely, SITE123, Shopify, Wordpress, Zendesk
Q. Quelles sont les ressources d'aide disponibles pour Mouseflow ?
Ressources d'aide disponibles pour Mouseflow :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo