NueMD

4,4 (457)
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Logiciel de facturation médicale, de planification et de dossier médical partagé. Votre solution complète de gestion de cabinet.

En savoir plus sur NueMD

NueMD se trouve dans le cloud pour éviter aux cabinets l'installation, la maintenance et la mise à niveau de logiciels. Livré via connexion Internet sécurisée, le logiciel fonctionne indépendamment du navigateur web, évitant ainsi les nombreux risques de sécurité auxquels ses concurrents font face en utilisant un navigateur. NueMD revendique avec fierté plus de 7 000 fournisseurs qui représentent près de 100 spécialités en tant que client.

NueMD devrait figurer dans la liste restreinte des organisations qui s'emploient à améliorer la gestion des cycles de revenus. Les cabinets qui privilégient les ordinateurs Apple peuvent exécuter NueMD sur macOS. Bien entendu, le produit prend également en charge les environnements Windows.


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NueMD ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

NueMD

4,4 (457)
VS.
Le plus évalué

À partir de

149,00 $US
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Prix

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Fonctionnalités

67
89

Intégrations

Intégrations introuvables
2

Simplicité d’utilisation

4,4 (457)
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Rapport qualité-prix

3,9 (457)
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Service client

4,3 (457)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis

Note globale

4,4 /5
(457)
Rapport qualité-prix
3,9/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,4/5
Support client
4,3/5

Vous avez déjà NueMD ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 457
John
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Customer Support

Publié le 25/03/2017

I sought customer service when the Nue MD application I use multiple times per day on my MAC laptop...

I sought customer service when the Nue MD application I use multiple times per day on my MAC laptop stopped working unexpectedly. After first seeking assistance from our group's external IT contractors - their response was not as timely as I needed, nor did they have sufficient knowledge of the software to immediately diagnose the problem - our organization's billing specialist suggested I call Nue MD directly. She had used the web based and telephone support options successfully in the past and was optimistic Nue MD would be the logical place to find assistance. A wise suggestion. Although it took two separate calls to actually resolve the problem completely, both calls were answered in a timely way, one immediately, and the second call with less than a two minute wait. In both cases, the Nue MD representative was friendly, efficient, and knowledgeable. In both cases she used a join.me application to gain access to my computer to diagnose and resolve the problem. The solution involved downloading a recent update to Java from the internet. The representative was able to create a new short cut icon on my desktop for ease and conveneince of use. When future interferences arise, Nue MD will be my first call. I can highly recommend their professionalism and responsiveness.

Kelly
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Frustrating

Publié le 23/10/2017

Avantages

The system has a very clean layout. It is easy to use and you can easily transition from one task to another with minimal mouse clicks.

Inconvénients

The customer service seems to be lacking. Especially during set up and withing the EDI department. There is a lack of communication on their end. It will take months to get it up and running and you will be paying for a service you may not be utilizing yet. We are currently in transition and adding a lot of new providers. We have been paying for the billing service without being able to use it. We currently have to enter claims into Availity for our new providers and also into NueMD so we can track when the payments do come in. It is double the work. We are currently pricing other systems and considering going with another company. Just know that you will have to spend a lot of time trying to get in touch with the EDI department and keeping up on their progress to get anything done.

You may also experience issues when training. I have been trained on a few other EHR systems in the past and if you have experience you can pretty much figure this system out on your own. However, we did experience issues with the trainer failing to call on scheduled training days and not following through when we needed them to.

Réponse de AdvancedMD

I'm sorry to hear about this, Kelly. Thank you for taking the time to give us feedback. Please email me at jen@nuemd.com. I would love to discuss this further.

Krystal
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Not bad

Publié le 11/08/2022

It was okay, I wish the product was easier to use because billing is great.

It was okay, I wish the product was easier to use because billing is great.

Avantages

The claims processing and support are great

Inconvénients

SOAP notes are difficult to process, printing records can be monotonous.

Alternatives envisagées 

Tebra

Pourquoi choisir NueMD 

Practice fusion was only an EHR system and did not include billing. We were already using NueMD for billing so it was an easy decision to use them both.

Pourquoi passer à NueMD

The ease of use seemed better.
Robin
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Riverside Billing Service, Inc. Review of NueMD

Publié le 04/03/2014

Avantages

NueMD is user-friendly for all ages. Our practices encompass staff of all ages, some of whom may never have used a computer and were still able to use most functions.

The demographic screen is easily understood, as is the insurance screen. I like the fact that as a billing service for the provider, I am able to assign the office staff certain fields to fill in, and I am able to complete the information for their insurance with the insurance card scanning module. It reduces a lot of headaches if I am able to enter this information from the module.

The capability of being able to create separate billing HCFA's is also a great feature. Remembering to enter or delete info in other billing programs is a hassle when you have limited staffing and/or time. Creating a HCFA for a specific service or dos is a great asset.

Our practice doesn't use the e-payment module for personal reasons, but I understand it to be a wonderful feature.

Being able to post a personal message to a patient and it print on their statement has been a time saver for me. Again, as a billing service, I service two other providers, and their software does not, so I find myself wasting a ton of time handwriting messages to them.

NueMD PM, customer support, and client services staff have all been very fair, accommodating, educational, and friendly to me over the past seven years. I do not have a reason to discontinue my use, have referred them to other provider practices, and will continue to do so.

Inconvénients

Some of the reports are confusing to find until you run them routinely. Once you have mastered what you are looking for, it's smooth sailing.

Kimar
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

NueMD. The answer to my PM needs.

Publié le 21/02/2014

Avantages

I love NueMD's user-friendly Practice Management software and their Technical Support/Customer Service Team. The application is a breeze to learn, use, and teach to new staff members. I wear multiple hats in my office, and NueMD makes it very easy for me to switch between hats without being overwhelmed. With a system like this, I don't really need support anymore. However, a support team member is always a click away through VNC connect, so I don't even have to spell out my issue in detail. I can just click and connect. Then a representative will see my screen and take care of my concerns. A great feature I hardly see in other PMs is what I like to call "user login transfer." NueMD is a web-based system so you can have access to your system on the go with any browser that has Java. Now say you're a doctor that works with two different systems. Chances are that you have different login information. With NueMD, that's a little different, you can carry your same login credentials between both systems with only an account code to represent the other system. It's just one less thing to worry about if your already a user of NueMD.

Inconvénients

NueMD software comes with a billboard feature on the home screen. A notification pops up whenever a new message/update/news is received. It's okay for the vendor to want to keep all clients informed but I'm never excited to see that "new message" notice on my screen when I log in first thing in the morning. Then I have to retype my password to confirm I've read it instead of just closing it out. Of course, this feature can be changed though the main admin account; however, I'm still not a fan of this little feature.

Afficher 5 avis sur 457 Lire tous les avis

NueMD - FAQ

Voici quelques-unes des questions fréquentes sur NueMD.

Types de licences disponibles pour NueMD :

  • À partir de : 149,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel NueMD :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles NueMD est disponible :

anglais

Appareils pris en charge par NueMD :

Android (mobile), iPhone (mobile), iPad (mobile)

Nous n'avons pas d'informations sur les intégrations offertes par NueMD.

Ressources d'aide disponibles pour NueMD :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour NueMD.