TrackerRMS

L'éditeur aide les entreprises à croître et à augmenter leur rentabilité.

4,6 /5 (157 avis) Donnez votre avis !

TrackerRMS - Présentation

Description du logiciel TrackerRMS

TrackerRMS tire son succès d'une véritable compréhension des affaires basées sur des relations essentielles au recrutement.

De bonnes relations sont cruciales.

Oublier cet adage est facile à l'ère technologique actuelle. Cependant, l'idée derrière un bon système CRM est de vous aider à établir de meilleures relations et à profiter de fonctionnalités à même d'aller dans ce sens.

Après des années de réussite dans le secteur du recrutement, les fondateurs de TrackerRMS se sont vus de plus en plus frustrés à l'idée que les systèmes CRM disponibles sur le marché ne sont pas vraiment conçus selon le point de vue d'un spécialiste du recrutement.

De nombreuses plateformes CRM fondées par capital-risque ciblant le secteur existent et sont appuyées par des investissements significatifs, mais aucune ne semble vraiment "comprendre" l'activité du point de vue d'une personne ayant véritablement travaillé dans le domaine sur une période prolongée.

Après six ans d'entrepreneuriat prospère dans le secteur du recrutement, David Alonso décide de vendre et de créer TrackerRMS avec Andy Jones, dans l'intention de concevoir un CRM entièrement axé sur ce secteur, l'établissement de relations et les résultats.

Leur passion mutuelle pour le recrutement et la création de meilleurs systèmes professionnels ont alimenté la conception de TrackerRMS, avec un premier produit lancé peu de temps après ayant connu un grand succès.

Les clients remarquent que les fondateurs de TrackerRMS ont une bonne connaissance du marché et que leur expérience a permis de concevoir un produit adapté aussi bien aux recruteurs qu'aux entrepreneurs.

L'équipe de TrackerRMS s'engage à toujours mettre les relations à la base de la réussite de ses clients.

L'objectif est de continuellement venir en aide aux PME et de les aider à faire croître leurs activités de recrutement grâce à TrackerRMS, qui leur permet d'établir des relations plus fortes et de gérer leurs opérations plus efficacement ; au final, celles-ci profitent de la croissance et de la rentabilité accrues qu'elles recherchaient.

TrackerRMS - Présentation

Prix

À partir de
70,00 £GB/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

TrackerRMS - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine, Japon, Allemagne
Langues
anglais

Médias

Power Search
Shortlist
Company Org Chart
Email Campaign tool
Sourcing from Job Boards
Pipeline and Forecasting
Open Jobs
Capture d'écran pour TrackerRMS : Power Search Capture d'écran pour TrackerRMS : Shortlist Capture d'écran pour TrackerRMS : Company Org Chart Capture d'écran pour TrackerRMS : Email Campaign tool Capture d'écran pour TrackerRMS : Sourcing from Job Boards Capture d'écran pour TrackerRMS : Pipeline and Forecasting Capture d'écran pour TrackerRMS : Open Jobs

TrackerRMS - Avis

TrackerRMS - Avis

Note globale
4,6
/
5
Excellent
116

Très bien
37

Moyen
3

Médiocre
1

Mauvais
0

Rapport qualité-prix
4,6
Fonctionnalités
4,5
Simplicité d'utilisation
4,4
Support client
4,7
97% des utilisateurs recommandent cette application
Utilisateur vérifié

So much better than Bullhorn

Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance.


Traduire avec Google Translate
Kristin S.

First-time ATS admin, Experienced CRM User

The value of TrackerRMS can only be appreciated when the platform is being used to its fullest capacity by everyone on your team. If there is someone not committed to the process, the data input accuracy, or their due diligence, it decreases the potential of what this system can offer. Having impressively responsive customer success and account management team at TrackerRMS means that there shouldn't be any excuse for underutilization.


Traduire avec Google Translate
Shauna F.

Excellent customization options and customer service


Traduire avec Google Translate
Katie G.

Our Company specializes in legal recruitment for large to mid size International Law Firms and in –house legal team. As an experienced recruiter, I have always relied upon my database system to assist and keep up to date with my day to day work movements; as well as my candidates, clients, jobs and future leads. A good database system is like your second brain, your on line PA and at times your motivator! This is what Tracker RMS provides for me, a system that I can rely on at any time, where ever I am in the world, I can simply logon and keep abreast of my business .

Over the years I have used a variety of database systems, some basic and some complicated, but Tracker RMS supersedes all of the previous systems I have used. It is a simple and easy tool to use, which never causes any issues or complications as I have had in the past with other systems; and yet provides such a high level of organization and information gathering. Every morning, I can log on and see what active jobs I have, new candidates who have registered are highlighted to me, I am reminded of tasks that I need to do, and I can scroll through and remind myself of conversations recently had with both Client Firms and candidates. When a job comes in, I can search for the relevant candidates easily and quickly - moving from their CV, to my contact notes, to previous history is so simple with no long pauses and extra quirks, everything as a recruiter that you need. This is particularly important if you need immediate access to a variety of information whilst on a call. No time for long pauses as you move from screen to screen! If I need to check on the financials, the invoices or outgoing bills are all to hand and can be shown in a variety of charts to help me monitor the company finances. Every Friday I have to go in and make sure that the temporary workers have all completed their on line timesheets and then, with one click of a button, send it over to the Client to approve - from this the invoice is then generated. Nice and simple and my Clients really appreciate the on line time sheet facility!

From the start, the team at Tracker RMS have given outstanding customer service. No problem is to small from them and they really go out their way to provide an extra level of service. They seem to understand your business needs and are always one step ahead! They also listen to your suggestions as a recruiter; the continuous improvement and development of Tracker RMS is a joy and excitement to watch! It is easy to update the agency website with new jobs listed on Tracker RMS, as it is all linked together and gives the candidates the ability to register through the website and their details fall into Tracker. It really gives the agency an extra level of professionalism and is a time saving device!

Tracker RMS works well for the small recruitment agency as well as the larger agency. Having worked previously in larger agencies, I found that generally people were reluctant to feed information into the database system and keep their movements up to date. I was continuously frustrated by my colleagues. Their plea was that the inputting of information was time consuming, of no benefit, that they did not understand how to do it, etc. None of this could apply to Tracker RMS and, as the business grows, I can envisage that Tracker RMS would provide the perfect system to bring a large group of people together to work effectively and efficiently as a team.

I am delighted with Tracker RMS and now in my second year of use there is quite simply no turning back! I would be lost with out it! Thank you Tracker RMS !


Traduire avec Google Translate
Gary D.

Tracker RMS - a fantastic end to end recruitment solution


Traduire avec Google Translate
Utilisateur vérifié
Secteur d'activité: Recrutement
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

So much better than Bullhorn

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/10/2019
Provenance de l'avis : Capterra

Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance.

Avantages

The best thing about TrackerRMS is how customizable it is. We are able to edit fields, lists, create reports, and see everything in real time which has improved the efficiency of our operations

Inconvénients

There are some fields that we are unable to pull into our custom reports so we have to ask customer service to make the report for us which takes extra time. It would be better if all fields could be pulled into any report.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Kristin S.
Secteur d'activité: Recrutement
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

First-time ATS admin, Experienced CRM User

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 17/09/2019
Provenance de l'avis : SoftwareAdvice

The value of TrackerRMS can only be appreciated when the platform is being used to its fullest capacity by everyone on your team. If there is someone not committed to the process, the data input accuracy, or their due diligence, it decreases the potential of what this system can offer. Having impressively responsive customer success and account management team at TrackerRMS means that there shouldn't be any excuse for underutilization.

Avantages

I appreciate how TrackerRMS offers many ways to accomplish the same result. It doesn't force me to do any activity using a singular approach. I have experience with CRMs; however, this is my first encounter with an Applicant Tracking System, so coming into this organization, I reset my expectations. What worked on other platforms wasn't going to apply to this one and, more often than not, not being realistic with ANY software can create negative experiences.

The FAQs, orientation videos, and support via the account management and success teams make learning the functionality easier than most systems. The trick is actually to focus on the material, though. If you do, you'll be interacting with everything the platform has to offer and more in no time. If you don't, I guarantee it'll be a source of frustration because it is the same with learning anything new or unfamiliar. Having the ability to store communications, documentation, comments, company, and candidate details all in one place is more of a strength than most realize. It reduces the time you have to search for things in your e-mail, cloud storage, desktop, etc.

The workflow is logical, and the customizations allow for a company or department to generate specific reporting applicable to their team. The LinkedIn integration, ability to forward e-mails to a record, change dashboards, and streamline processes as you see fit is a tremendous asset.

Inconvénients

The "con" section of any review never seems fair to the company, from my perspective. What I see as unfavorable from my view may be a positive for someone else. The platform does what it promises. It allows you to track leads, add details to records, manage candidates, automate marketing campaigns, integrate with applicable apps such as LinkedIn, track time, manage payroll, store documents, and produce detailed reports.

The only con I have with the system is the information being put into it by the other fallible human beings (nothing and no one is perfect). What goes in is what comes out. Not having everyone be as conscientious of their data entry is the source of my frustration as an admin.

Some may say "inflexibility" and a lack of customization are cons. However, from a development standpoint, the more flexibility and custom options you build for clients, the higher the risk for issues. So even if some of my ideas are great ones, that doesn't mean they belong in a system with thousands of others that it'd negatively impact in the end.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Shauna F.
Secteur d'activité: Recrutement
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Excellent customization options and customer service

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 09/05/2018
Provenance de l'avis : SoftwareAdvice

Avantages

We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.

Inconvénients

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Katie G.
Traduire en français
Traduire en français

Publié le 25/04/2013
Provenance de l'avis : SoftwareAdvice

Our Company specializes in legal recruitment for large to mid size International Law Firms and in –house legal team. As an experienced recruiter, I have always relied upon my database system to assist and keep up to date with my day to day work movements; as well as my candidates, clients, jobs and future leads. A good database system is like your second brain, your on line PA and at times your motivator! This is what Tracker RMS provides for me, a system that I can rely on at any time, where ever I am in the world, I can simply logon and keep abreast of my business .

Over the years I have used a variety of database systems, some basic and some complicated, but Tracker RMS supersedes all of the previous systems I have used. It is a simple and easy tool to use, which never causes any issues or complications as I have had in the past with other systems; and yet provides such a high level of organization and information gathering. Every morning, I can log on and see what active jobs I have, new candidates who have registered are highlighted to me, I am reminded of tasks that I need to do, and I can scroll through and remind myself of conversations recently had with both Client Firms and candidates. When a job comes in, I can search for the relevant candidates easily and quickly - moving from their CV, to my contact notes, to previous history is so simple with no long pauses and extra quirks, everything as a recruiter that you need. This is particularly important if you need immediate access to a variety of information whilst on a call. No time for long pauses as you move from screen to screen! If I need to check on the financials, the invoices or outgoing bills are all to hand and can be shown in a variety of charts to help me monitor the company finances. Every Friday I have to go in and make sure that the temporary workers have all completed their on line timesheets and then, with one click of a button, send it over to the Client to approve - from this the invoice is then generated. Nice and simple and my Clients really appreciate the on line time sheet facility!

From the start, the team at Tracker RMS have given outstanding customer service. No problem is to small from them and they really go out their way to provide an extra level of service. They seem to understand your business needs and are always one step ahead! They also listen to your suggestions as a recruiter; the continuous improvement and development of Tracker RMS is a joy and excitement to watch! It is easy to update the agency website with new jobs listed on Tracker RMS, as it is all linked together and gives the candidates the ability to register through the website and their details fall into Tracker. It really gives the agency an extra level of professionalism and is a time saving device!

Tracker RMS works well for the small recruitment agency as well as the larger agency. Having worked previously in larger agencies, I found that generally people were reluctant to feed information into the database system and keep their movements up to date. I was continuously frustrated by my colleagues. Their plea was that the inputting of information was time consuming, of no benefit, that they did not understand how to do it, etc. None of this could apply to Tracker RMS and, as the business grows, I can envisage that Tracker RMS would provide the perfect system to bring a large group of people together to work effectively and efficiently as a team.

I am delighted with Tracker RMS and now in my second year of use there is quite simply no turning back! I would be lost with out it! Thank you Tracker RMS !

Note détaillée

Simplicité d'utilisation
Support client

Gary D.
Secteur d'activité: Recrutement
Traduire en français
Traduire en français

Tracker RMS - a fantastic end to end recruitment solution

Publié le 16/03/2016
Provenance de l'avis : SoftwareAdvice

Avantages

1. New layout to allow you to create any tabs and content are great. I have a layout for my sales team that is different to my recruitment team.
2. Weekly webinars are great and online help files are ideal for startup companies. System is really quick unlike others that I have used.
3. Rich in features from prospecting to placements. Job board searching works really well for sourcing and with only one system needed for all aspects of our business, TrackerRMS work well for us and integrates into our QuickBooks system so saves us a lot of time.

Inconvénients

1. The campaign tool is excellent and whist its great that it tracks bounce backs it would be ideal if it could tell me which landing pages the contacts have clicked on

2. TrackerRMS is an end to end tool so it can be a little intimidating at first. The team were very helpful in guiding me through training and making sure I understood the workflow. Once you get the basics its easy.

3 They did not have a big web presence and I only found them though Software Advice.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,9/10
Basé sur 157 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

TrackerRMS - Prix

TrackerRMS - Prix

À partir de
70,00 £GB/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 157 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

TrackerRMS - Fonctionnalités

TrackerRMS - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,5/5
Basé sur 157 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

TrackerRMS - FAQ

TrackerRMS - FAQ

Voici quelques-unes des questions fréquentes sur TrackerRMS.

Q. Quels sont les types de licence disponibles pour TrackerRMS ?

Types de licences disponibles pour TrackerRMS :

À partir de: 70,00 £GB/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel TrackerRMS ?

Nous n'avons pas d'informations sur les fonctionnalités de TrackerRMS.

Q. Qui utilise TrackerRMS ?

Utilisateurs habituels du logiciel TrackerRMS :

PME, Entreprises de taille moyenne

Q. Dans quelles langues TrackerRMS est-il disponible ?

Langues dans lesquelles TrackerRMS est disponible :

anglais

Q. Quels sont les types de licence disponibles pour TrackerRMS ?

Types de licences disponibles pour TrackerRMS:

Abonnement

Q. TrackerRMS prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par TrackerRMS.

Q. Avec quelles applications TrackerRMS peut-il s'intégrer ?

Applications s'intégrant à TrackerRMS :

CloudCall, CloudCall, EMERGE Background Checks, Gmail, Google Calendar, HubSpot CRM, Microsoft Outlook, QuickBooks Online Advanced, RightSignature, Zapier

Q. Quelles sont les ressources d'aide disponibles pour TrackerRMS ?

Ressources d'aide disponibles pour TrackerRMS :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo