Prophet CRM

Prophet CRM

CRM Software in Outlook

4.1/5 (74 avis)

Prophet CRM - Présentation

Getting Prophet CRM for Outlook Means:

No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Prix

À partir de
179,40 $US/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Prophet CRM - Avis

Note globale
4.1/5
88% d'avis positifs
37
Excellent
28
Très bien
5
Moyen
2
Médiocre
2
Horrible
August B.
Traduire avec Google Translate

3 years running it as a user and 3 years using as an administrator

Publié le 12/09/2016
Provenance de l'avis : SoftwareAdvice

Avantages

Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Inconvénients

Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Tod T.
Traduire avec Google Translate

Prophet CRM review

Publié le 11/03/2016
Provenance de l'avis : SoftwareAdvice

Avantages

As the IT Manager for Sherwood Lumber, my responsibility is to insure the software runs smoothly and the data integration with our ERP system works correctly. The software has had very few problems. We have been able to leverage the data integration capabilities of Prophet to provide important information from our ERP system to the sales people out in the field on their cell phones and other mobile platforms. They can manage Customer information on their mobile device and changes get updated in our ERP system, which keeps our Customer Contact information accurate. Our managers are able to monitor activities in the CRM to get a better feel for the interaction between our sales people and our customers and we are able to better organize our corporate marketing because of the data we are able to collect with Prophet. The people at Prophet have been great to work with. Both their sales and technical staff are knowledgeable and professional.

Inconvénients

I have no specific complaints about Prophet specifically. The software platform fits our CRM needs and Prophet supports us well.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Cherilyn S.
Traduire avec Google Translate

Prophet as a Sales Tool

Publié le 21/04/2016
Provenance de l'avis

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot.

Avantages

This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through.

Inconvénients

Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Jon K.
Traduire avec Google Translate

Using Prophet CRM for 5 years

Publié le 11/05/2015
Provenance de l'avis : SoftwareAdvice

Avantages

I like how there are several tabs to categorize your contacts and many areas to include in depth details about each contact. I also like how you can have multiple opportunities for different customers. Obviously, syncing the software with Microsoft Outlook has huge benefits. Being able to schedule tasks that go directly to your calendar allows for a great advantage for scheduling appointments and maintaining an organized schedule.

Inconvénients

I'd like it to be easier to see if a co-worker is working with a customer or lead. I feel like you have to manually search through a list of companies to determine if they've already been entered into the software as a contact. If there was a search bar or a way of searching cities or states that contacts are based out of, it might help minimize the time it takes to verify if someone is already doing business with a company.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Jamie B.
Traduire avec Google Translate

Prophet CRM with a geographically diverse sales team

Publié le 10/03/2016
Provenance de l'avis : SoftwareAdvice

Avantages

It's a very user friendly product - it has the functionality we need along with a short learning curve for end users.

Tech support is outstanding. It's ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.

Inconvénients

When we were on the on-premises version if the public folder wasn't cleaned out on a regular basis the program would stop linking new data - I would have liked to have an alert or an error message for my end users. We've since moved to the hosted platform and so far there has been no downside.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Prophet CRM - Prix

À partir de
179,40 $US/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Prophet CRM - Fonctionnalités


  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Prophet CRM

Prophet CRM - Principales fonctionnalités

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Prophet CRM - FAQ

Voici quelques-unes des questions fréquentes sur Prophet CRM.

Q. Quels sont les types de licence disponibles pour Prophet CRM ?

Types de licences disponibles pour Prophet CRM :

À partir de: 179,40 $US/année

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Prophet CRM ?

Fonctionnalités du logiciel Prophet CRM :

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Q. Qui utilise Prophet CRM ?

Utilisateurs habituels du logiciel Prophet CRM :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Prophet CRM est-il disponible ?

Langues dans lesquelles Prophet CRM est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Prophet CRM ?

Types de licences disponibles pour Prophet CRM:

Abonnement

Q. Prophet CRM prend-il en charge les appareils mobiles ?

Appareils pris en charge par Prophet CRM :

iPhone

Q. Avec quelles applications Prophet CRM peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Prophet CRM.

Q. Quelles sont les ressources d'aide disponibles pour Prophet CRM ?

Ressources d'aide disponibles pour Prophet CRM :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo