Act!

CRM & Marketing Automation together as one.

3,7 /5 (629 avis) Donnez votre avis !

Act! - Présentation

Description du logiciel Act!

CRM and Marketing Automation together as one – Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.

Act! - Présentation

Prix

À partir de
8,00 £GB/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month


Act! - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Australie
Langues
anglais, français, allemand

Médias

Welcome page
Opportunity list view with additional KPIs
Powerful Marketing Automation - Real-time Results
Act! Marketing Automation - Comprehensive Campaign Management
Pipeline Management View with Additional KPIs
Act! Marketing Automation Template Editor
Act! Marketing Automation - Visual Workflow Designer
Actionable Business Insights
Actionable Business Insights
Vidéo de Act! Capture d'écran pour Act! : Welcome page Capture d'écran pour Act! : Opportunity list view with additional KPIs Capture d'écran pour Act! : Powerful Marketing Automation - Real-time Results Capture d'écran pour Act! : Act! Marketing Automation - Comprehensive Campaign Management Capture d'écran pour Act! : Pipeline Management View with Additional KPIs Capture d'écran pour Act! : Act! Marketing Automation Template Editor Capture d'écran pour Act! : Act! Marketing Automation - Visual Workflow Designer Capture d'écran pour Act! : Actionable Business Insights Capture d'écran pour Act! : Actionable Business Insights

Act! - Avis

Note globale
3,7
/
5
Excellent
237

Très bien
180

Moyen
92

Médiocre
55

Mauvais
65

Rapport qualité-prix
3,8
Fonctionnalités
3,7
Simplicité d'utilisation
3,7
Support client
3,4
66% des utilisateurs recommandent cette application
Thomas O.

Love the ease of use for both entering data and retrieving info

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.


Traduire avec Google Translate
Paul B.

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom


Traduire avec Google Translate
Kathryn S.

I have used this software sice ACT4

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.


Traduire avec Google Translate
Bud M.

22 year plus customer Sage / Act

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.


Traduire avec Google Translate
Cindy T.

This is a great place to start


Traduire avec Google Translate
Thomas O.
Secteur d'activité: Produits pharmaceutiques
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Love the ease of use for both entering data and retrieving info

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/05/2018
Provenance de l'avis : Capterra

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Avantages

The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Inconvénients

I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Paul B.
Secteur d'activité: Fabrication électrique/électronique
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/10/2019
Provenance de l'avis : Capterra

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Avantages

I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Inconvénients

There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Kathryn S.
Secteur d'activité: Services aux consommateurs
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

I have used this software sice ACT4

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 16/08/2020
Provenance de l'avis : SoftwareAdvice

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.

Avantages

The heritage base of this software is amazing. Its creators designed it to easily collect contact info was and is still unmatched. They thought of everything 20 years ago. They loved developing this software.
And Then ???

Inconvénients

Every company that has owned ACT since Act 6 has treated it like an unwanted child. There is no pride attached to it. If it crashes support will get you and running. But if you run into a glitch in forms or something, your going to have to sail that ocean all alone

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Bud M.
Secteur d'activité: Services financiers
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

22 year plus customer Sage / Act

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 16/04/2017
Provenance de l'avis : SoftwareAdvice

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.

Avantages

I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.

Inconvénients

Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Cindy T.
Secteur d'activité: Services financiers
Taille de l'entreprise: 501-1 000 employés
Traduire en français
Traduire en français

This is a great place to start

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 25/07/2020
Provenance de l'avis : Capterra

Avantages

If you're new to using a CRM or want to keep things very simple, this system can't be beat for the money. It does all the basics with ease.

Inconvénients

If you want to dig deeper and do email campaigns or capture custom information, this isn't the best system to use. When my company stopped supporting it, I began to have a lot of problems operating the system, and the ACT support team was not very helpful. I spent hours trying to use the system and then had to give us and switch to another one. This happened right after I renewed for another year, and they did not want to refund me.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
7,3/10
Basé sur 629 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Act! - Prix

Act! - Prix

À partir de
8,00 £GB/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month

Rapport qualité-prix
3,8/5
Basé sur 629 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Act! - Fonctionnalités

Act! - Fonctionnalités

API
Base de données de clients
Base de données de contacts
Champs personnalisables
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3,7/5
Basé sur 629 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Act!

Plus d'informations sur Act!

Act! - Principales fonctionnalités

  • Opportunity management

Avantages

  • Rich Customer Management: Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place—Act!—for a complete view of relationships across your team

  • Organisation : Act! keeps all your contact & customer details (history, notes, etc.) accessible at the same place to easily organise, prioritise and follow-up on prospection and sales activities.

  • Mobile app: Act! Companion, a mobile CRM app for iPhone®, iPad®, and Android™, keeps you connected to key Act! details from wherever you work

  • Powerful Marketing Automation: Optimize all the ways you and your team communicate with prospects and customers to maximize engagement and drive business growth with Act! Marketing Automation.

  • Dynamic Sales Pipeline Management: Manage opportunities using a simple, out-of the-box sales process or one configured to fit your company’s sales methodology. See a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts.

  • Actionable Business Insights: See dynamic, visual snapshots of real-time metrics with interactive, graphical Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs for smarter decision-making.

  • Custom tables: Unlock the full potential of Act! with Custom Tables! Manage detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects with ease.

  • Popular Apps & Integrations: Connect with Microsoft® Outlook®, Slack™, QuickBooks® Online, Shopify, and hundreds of additional apps that extend the power and reach of Act! with Act! Connect. Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! and the apps of your choice.

  • Act! - FAQ

    Act! - FAQ

    Voici quelques-unes des questions fréquentes sur Act!.

    Q. Quels sont les types de licence disponibles pour Act! ?

    Types de licences disponibles pour Act! :

    À partir de: 8,00 £GB/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    Act! 365 : £ 8 / user / month Act! CRM only : £ 28 / user / month Act! Growth Suite : £ 59 / user / month

    Q. Quelles sont les principales fonctionnalités du logiciel Act! ?

    Fonctionnalités du logiciel Act! :

    • Opportunity management

    Q. Qui utilise Act! ?

    Utilisateurs habituels du logiciel Act! :

    PME, Entreprises de taille moyenne

    Q. Dans quelles langues Act! est-il disponible ?

    Langues dans lesquelles Act! est disponible :

    anglais, français, allemand

    Q. Quels sont les types de licence disponibles pour Act! ?

    Types de licences disponibles pour Act!:

    Abonnement

    Q. Act! prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Act! :

    Android, iPhone, iPad

    Q. Avec quelles applications Act! peut-il s'intégrer ?

    Applications s'intégrant à Act! :

    Campaign Monitor, CloudCall, Constant Contact, DevHub, Evolve IP Phone System, HomeTrak, Mailjet, SalesNexus, Social Campaigns, SpitFire

    Q. Quelles sont les ressources d'aide disponibles pour Act! ?

    Ressources d'aide disponibles pour Act! :

    FAQ, Forum, Base de connaissances, Tutoriels vidéo, Support en ligne, Support téléphonique