--- description: Kommo : qu'en pensent les utilisateurs ? Lisez les avis sur Kommo, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kommo - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Kommo](/software/91200/amocrm) # Kommo Canonical: https://www.getapp.fr/software/91200/amocrm Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/91200/amocrm?page=2) > amoCRM est un des premiers CRM optimisés par messagerie au monde. La solution comprend des pipelines de ventes personnalisables, le suivi des leads, des communications multicanales, des intégrations aux applications de chat les plus répandues, etc. > > Conclusion : 233 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 233 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: QSOFT - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **Prix à partir de**: 15,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais, espagnol, indonésien, portugais, russe, turc - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Argentine, Australie, Bahamas, Belgique, Belize, Bolivie, Brésil, Canada, Chili, Colombie, Costa Rica, Croatie, Danemark, Espagne, Estonie, Finlande, France et 44 de plus ## Fonctionnalités - API - Accès mobile - Actions découlant d'un événement - Affectations d'équipe - Alertes/Notifications - Analyse de l'évolution des ventes - Analyse des campagnes - Analyse des tendances - Analyse prédictive - Analyse statistique - Analyse visuelle - Application mobile - Approbation des ventes - Automate d'appel - Automatisation du marketing - Base de données de clients - Base de données de contacts - CRM - CRM Integration - Cartographie du parcours client ## Intégrations (28 au total) - ActiveCampaign - Asterisk - Dropbox Business - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Mailchimp - Messenger - Meta for Business - Microsoft 365 ... et 13 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de gestion de contacts](https://www.getapp.fr/directory/337/contact-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) - [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6980 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (737 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18789 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5832 reviews) ## Avis ### "Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration" — 5.0/5 > **Brian Møller** | *12 février 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity. I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute. There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface. And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company. I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit. I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well. > > **Inconvénients**: Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once. > > I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for. It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated. ----- ### "My real experience with Kommo" — 5.0/5 > **Isabella** | *12 janvier 2026* | Services aux consommateurs | Taux de recommandation : 3.0/10 > > **Avantages**: What attracted me most about Kommo was the ease of communication, quality service and great opportunity to ask questions with professionals > > **Inconvénients**: The user interface. I felt a little difficult to find some options within the platform but I believe this can be solved > > Sometimes the platform seems plastered in the issue of visibility, but salesbot is extremely useful and I can have a 7/10 user experience using Kommo ----- ### "This company should not even be listed as a CRM Option" — 1.0/5 > **Carlos** | *5 octobre 2023* | Assurance | Taux de recommandation : 0.0/10 > > **Avantages**: Only the dream of having the possibility to receive input from different sources. > > **Inconvénients**: The software is full of bugs, problems in importing database, the whatsapp integration does not work properly, the technical support is a joke and the company is not serious. I have trying to get my money back and have my whatsapp number disconnected form them, but they do not even bother to reply\! ----- ### "Very simple and useful" — 4.0/5 > **Павел** | *16 décembre 2015* | Télécommunications > > **Avantages**: Great API for customization and integration, simple integration with telephony, sites, emails, simple integration with other saas services and social networks. > > **Inconvénients**: Small amount functions for customization in graphical interface. Not god for difficult and long in time (several months and more) sales > > I could see in amoCRM the ease and simplicity in working process. This CRM system will be the most efficient for the sales dept, because it has some special functions: scheduler , integration with telephony, integration mail to the site. If you would like to personalize your system just use API integration - it is the most simple method. I can manage my sales from all over the world by using mobile app. It is user-friendly and convenient. One of important factors to choose amoCRM for increasing number of your leads and amplification your sales managers is its attractive price. If you have lack of functionality, you can use widgets, located in the settings menu. I prefer amoCRM to all other CRM systems for small and medium segments of business. ----- ### "AmoCRM is outstanding" — 5.0/5 > **Diana** | *30 août 2018* | Matériaux de construction | Taux de recommandation : 10.0/10 > > **Avantages**: Price is phenomenal, super easy to use, up and using within minutes of purchase, ... this is a CRM that makes our company money\! > > **Inconvénients**: Tech support could have better knowledge about the use of the features in real life, how it applies to working day to day... but what they don't know, they have found out for me. They don't respond to messages very well, I have to keep calling back. > > This is the best contact manager I have ever used. Super affordable... almost too good to be true\! As a business developer I now recommend AMOCRM to all my clients. ----- Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/91200/amocrm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91200/amocrm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées