amoCRM - Présentation
Description du logiciel amoCRM
amoCRM est une solution intuitive de gestion des ventes et des leads pour les PME. Contrairement à d'autres outils, il peut être configuré en quelques minutes seulement. amoCRM est centré sur l'utilisateur et met l'accent sur la conception et la personnalisation interactives pour une automatisation des ventes sans effort. Les utilisateurs peuvent modifier les statuts des leads par simple glisser-déposer, créer des champs personnalisés à la volée et définir des actions déclenchées par le comportement en quelques clics.
Au titre d'administrateur, les utilisateurs peuvent rapidement ajouter de nouveaux utilisateurs à amoCRM et modifier facilement leurs paramètres et autorisations de gestion des utilisateurs afin que les données restent toujours sécurisées. Utilisez l'application iPhone ou Android pour rester à jour de vos notes et tâches lors de vos déplacements. amoCRM s'intègre également avec d'autres services utiles comme MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier et plus, pour améliorer le flux de travail des utilisateurs. amoCRM prend en charge la gestion des contacts et des leads, des tâches et des notifications, ainsi que la synchronisation des e-mails bidirectionnels. Parmi les autres fonctionnalités d'amoCRM : un tableau de bord et des ICP, un pipeline numérique et des analyses de ventes.
amoCRM - Présentation
Prix
Types de licence
amoCRM - Fonctionnalités
Captures d'écran
amoCRM - Avis
amoCRM - Avis
Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
It Is For You
I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.
Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Excel vs amoCRM
Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.
The platform supports working with popular social networks
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
Avantages
I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.
I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.
I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.
I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.
Inconvénients
Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.
It Is For You
I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.
Avantages
I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.
Inconvénients
Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.
Réponse de QSOFT
Hey Ahmed,
Thanks for your feedback!
Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Avantages
It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.
Inconvénients
It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.
Excel vs amoCRM
Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.
Réponse de QSOFT LLC
Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!
The platform supports working with popular social networks
Avantages
I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.
Inconvénients
Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
amoCRM - Prix
amoCRM - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
amoCRM - Fonctionnalités
amoCRM - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
amoCRM - FAQ
amoCRM - FAQ
Voici quelques-unes des questions fréquentes sur amoCRM.
Q. Quels sont les types de licence disponibles pour amoCRM ?
Types de licences disponibles pour amoCRM :
À partir de: 15,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel amoCRM ?
Nous n'avons pas d'informations sur les fonctionnalités de amoCRM.
Q. Qui utilise amoCRM ?
Utilisateurs habituels du logiciel amoCRM :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, PME
Q. Dans quelles langues amoCRM est-il disponible ?
Langues dans lesquelles amoCRM est disponible :
anglais, russe, espagnol
Q. Quels sont les types de licence disponibles pour amoCRM ?
Types de licences disponibles pour amoCRM:
Abonnement
Q. amoCRM prend-il en charge les appareils mobiles ?
Appareils pris en charge par amoCRM :
Android, iPhone
Q. Avec quelles applications amoCRM peut-il s'intégrer ?
Applications s'intégrant à amoCRM :
Akita, JivoChat, Kixie, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Zendesk
Q. Quelles sont les ressources d'aide disponibles pour amoCRM ?
Ressources d'aide disponibles pour amoCRM :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.