--- description: mHelpDesk : qu'en pensent les utilisateurs ? Lisez les avis sur mHelpDesk, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: mHelpDesk - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de planning](/directory/233/scheduling/software) > [mHelpDesk](/software/91179/mhelpdesk) # mHelpDesk Canonical: https://www.getapp.fr/software/91179/mhelpdesk Page : 1/34\ Suivant: [Page suivante](https://www.getapp.fr/software/91179/mhelpdesk?page=2) > Bénéficiez d'une fonctionnalité de facturation et de suivi des missions sur votre appareil mobile, ainsi que d'un accès instantané aux informations client via n'importe quel appareil. Inclusion d'outils pour les devis, la planification, le suivi des travaux, la facturation, les paiements électroniques, l'intégration QuickBooks et une liste croissante d'autres fonctionnalités remarquables. > > Conclusion : 824 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 824 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: mHelpDesk - **Entreprise fondée en**: 2009 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Achats et réceptions - Ajouter et modifier des photos - Alertes mobiles - Alertes/Notifications - Alerts/Escalation - Aménagement paysager - Application mobile - Audit de l'inventaire - Automatisation des processus métiers - Base de données de clients - Base de données de contacts - Base de données des coûts - Base de données des employés - Bibliothèque de commentaires - Biens commerciaux - CRM - Calendrier des événements - Catalog Management ## Intégrations (12 au total) - Close - Google Analytics 360 - Google Calendar - Google Workspace - PayPal - QuickBooks Online - QuickBooks Online Advanced - Square Appointments - Stripe - Twilio - WordPress - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) ## Catégories connexes - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) - [Logiciels de gestion du personnel](https://www.getapp.fr/directory/267/workforce-management/software) - [Logiciels de gestion de la maintenance](https://www.getapp.fr/directory/327/maintenance-management/software) - [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software) ## Logiciels similaires 1. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5316 reviews) 2. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1487 reviews) 3. [FieldPulse](https://www.getapp.fr/software/105687/fieldpulse) — 4.6/5 (498 reviews) 4. [Clockify](https://www.getapp.fr/software/111353/clockify) — 4.8/5 (9268 reviews) 5. [Housecall Pro](https://www.getapp.fr/software/101089/housecall-pro) — 4.7/5 (2748 reviews) ## Avis ### "Our experience has been extremely positive. No other company would go this far for a customer." — 5.0/5 > **Mark** | *2 février 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: The field app is very strong and that is a must. The admin provides a true workflow experience. The software is as flexible as it can be, provides true integration to QB, and has cut our entry time in half. Our profits are up and communication is vastly improved. The cloud feature fits our Disaster Response plan. Their customer service is the best I have seen and we have tried many. > > **Inconvénients**: Very little to dislike. They are always improving. I would like to see an inventory module, and Ajax searches would be a real improvement. But overall, they are the "best-in-class". > > We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly. ----- ### "Ease of switching" — 5.0/5 > **Ellen** | *8 août 2019* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: This software was easy to set up, customization was a snap and it has saved so much time in the organization of each call performed and invoicing. It integrates with Quick Books immediately. No more delay in getting the information at your fingertips. > > **Inconvénients**: I wish there were more reports that could be run and easier to print if necessary > > A++. Their customer service team answers and solves issues within minutes \! They definitely know their software and ways to make it fit your needs. ----- ### "My Dislike of mHelpDesk" — 2.0/5 > **Chinatu** | *10 février 2025* | Matériel informatique | Taux de recommandation : 3.0/10 > > **Avantages**: Interface is user friendly; site is usable > > **Inconvénients**: Poor Customer service, takes a lot of time to get feedback from support team > > Less stress when it comes to Digital Support ----- ### "Excellent Platform" — 4.0/5 > **Jamie** | *11 février 2020* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: The customer service is fantastic\! There is not usually a wait time to get a person on the line to assist in any way. > > **Inconvénients**: There are report limitations. I have not been able to create a report that will include customer's email addresses. > > The demo and set up was great\! They did the hard part with our onboarding. ----- ### "mHelpDesk has become an asset to our business\!" — 5.0/5 > **Michele** | *28 mars 2019* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information. The staff at mHelpDesk are so patient and personable and so helpful, they put customer service at the top of the priority list and that is very important to us. This summer will be two years since we signed on with mHelpDesk and we have no complaints, only compliments\! > > **Inconvénients**: I can't say I can really think of anything. > > We are a HVAC service company. Until mHelpDesk we were using paper invoices with our techs. We now have the entire company history at our fingertips. mHelpDesk has helped us become much more organized and has simplified our techs responsibilities as well as our office staff. ----- Page : 1/34\ Suivant: [Page suivante](https://www.getapp.fr/software/91179/mhelpdesk?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91179/mhelpdesk) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées