En savoir plus sur PRTG
PRTG surveille votre réseau 24h/24, 7j/7 afin de vous alerter rapidement sur les problèmes avant qu'ils ne deviennent des urgences.
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Avis
Vous avez déjà PRTG ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Bon outil de monitoring et de supervision
Publié le 15/11/2023
Avantages
L'outil PRTG permet de suivre en direct l'état de nos outils réseaux de manière simple et efficace
Inconvénients
Le seul point négatif a mon avis est que l'outils propose plusieurs vue des outils et cela peut embrouillé le diagnostic
Réponse de Paessler GmbH
Thank you very much for your positive feedback! We're happy to hear that PRTG effectively meets your monitoring needs. If you have any questions or suggestions, please feel free to contact us.
Your Paessler Team
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PRTG makes diagnostic work easier
Publié le 29/05/2023
In the process of network management it is possible to encounter complex situations that are not...
In the process of network management it is possible to encounter complex situations that are not noticeable to the naked eye which makes conventional systems not easily detected but cause significant operational havoc, for similar cases it is necessary to have tools to support the support team capable of seeing what is not easily detectable and PRTG is one of those reliable tools and high capacity monitoring and detection of anomalies, this coupled with a professional IT team ensures a network of high capacity and stability for end users.
Avantages
Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports created by users, some of these events went unnoticed to our sight because in the measurements (ping, traces) made to some of the strategic equipment provided results within the normal range, This demanded a lot of time in the detection of failures negatively affecting the SLA, when the pilot was made with PRTG and after several adjustments to the thresholds we were able to timely detect the variations which were not visible before, allowing us to recognize the beginning of a massive event; PRTG has very useful sensors that provide accurate metrics and with the help of protocols such as SNMP it is possible to communicate with remote equipment which facilitates our task.
Inconvénients
I have been using the tool for several years and I can say that there is always something to learn from PRTG, the learning curve to get the most out of it is notorious, although we have had staff who have experience using it which is an important support in our work, however, there is ample information where some doubts are clarified in measurements or implementation of remote probes and the configuration of thresholds.
Réponse de Paessler GmbH
Thank you for your detailed review. We appreciate your positive feedback on PRTG's ability to timely detect technical events and improve network infrastructure monitoring. We understand there may be a learning curve, but we're committed to providing support and addressing any doubts you have. Furthermore, we value your continued use of PRTG and encourage you to reach out to our support team for assistance.
Your Paessler Team
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
prtg monitoring
Publié le 07/12/2022
More than 5 years. monitoring (ISP infrastructure, Enterprise clients infrastructure)
More than 5 years. monitoring (ISP infrastructure, Enterprise clients infrastructure)
Avantages
Intuitive management interface. Ease to integrate to your environment
Inconvénients
Price. But if you compare to other monitoring services, it is normal
Réponse de Paessler GmbH
Dear Vladimir,
We're happy that you're happy! Thanks for leaving us a review!
Have you already tried the new user interface? You can now use it in production environments.
Your Paessler Team
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Zero customer support / loyalty
Publié le 23/01/2020
I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little...
I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!
Avantages
Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.
Inconvénients
Support, they don't provide much beyond an KB article or emails in the middle of the night.
Réponse de Paessler GmbH
We're sorry to hear about your frustration and that our support has not lived up to your expectations.
We always try to give you the best possible support in case of problems.
Kind regards,
Paessler AG
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
PRTG is simplified my work Everyday.
Publié le 25/09/2019
PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure....
PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
Everything you need, and don't expect more for custom weekly / monthly reports
Avantages
This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)
Inconvénients
This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(
Alternatives envisagées
Network Performance MonitorPourquoi passer à PRTG
Budget, Easy to install, user friendly and supports mobile devicesRéponse de Paessler GmbH
Dear Reski,
thank you for leaving us a review!
Cheers,
Paessler AG
PRTG - FAQ
Voici quelques-unes des questions fréquentes sur PRTG.Q. Quels sont les types de licence disponibles pour PRTG ?
Types de licences disponibles pour PRTG :
- À partir de : 2 149,00 $US/année
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise PRTG ?
Utilisateurs habituels du logiciel PRTG :
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues PRTG est-il disponible ?
Langues dans lesquelles PRTG est disponible :
allemand, anglais, chinois, espagnol, français, japonais, néerlandais, portugais, tchèque
Q. PRTG prend-il en charge les appareils mobiles ?
Appareils pris en charge par PRTG :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications PRTG peut-il s'intégrer ?
Nous n'avons pas d'informations sur les intégrations offertes par PRTG.
Q. Quelles sont les ressources d'aide disponibles pour PRTG ?
Ressources d'aide disponibles pour PRTG :
Service client/e-mail, FAQ/forums, Base de connaissances, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour PRTG.
- Logiciels de gestion de la performance des applications
- Logiciels d'analyse de réseau
- Logiciels de gestion de serveurs
- Solutions IoT (Internet des objets)
- Logiciels de gestion de parc informatique
- Logiciels d'analyses d'Internet des objets
- Logiciels DCIM
- Logiciels RMM (Remote Monitoring and Management)
- Logiciels de monitoring réseau et serveur
