3PL Central is a leader among on-demand supply chain software providers, offering warehouse management solutions that are robust, reliable, secure, cost-effective and easy to use. Already a proven success in the challenging 3PL warehouse environment, 3PL Warehouse Manager was the first on-demand Warehouse Management System (WMS) built specifically for 3PLs. The product has grown exponentially, providing enterprise-class WMS functionality to a range of warehouse operations who are looking to employ a nimble SaaS WMS solution.
Our customers include everyone from small-to-medium sized 3PLs to private Fortune 500 distribution centers. 3PL Warehouse Manager is offered via an on-demand, or Software-as-a-Service (SaaS) model, enabling 3PLs, public warehouses and warehouse operations of all kinds to access a world-class WMS solution for a low monthly fee. Our software has enabled our clients to significantly reduce the total cost of ownership of supply chain execution software, while freeing them from the traditional "buy, upgrade and maintain" software cycle.
API Capabilities: 3PL Central offers a data API to enable connections with other internet-based systems. Our API allows for several calls including:
- Creating Orders in 3PL Central
- Order Details
- Order Status
- Tracking Number lookup
- Stock Status
- Item Creation
Our API is available to all customers as part of our package and can be used to connect external systems such as shipping manifesting systems, shopping carts, CRMs, channel managers, ERP Systems, TMS Systems and more.
3PL Central is integrated with the following programs:
- Quick Books
- Triangle Media
- SPS Commerce EDI
- Spring Systems EDI
- Big Commerce
- CS Cart
- Logi-view (Cadre)
- Ship Manager
- Abol Software
Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.
Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.
Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see if it fixes your issue, or you complaining about something. They broke our entire EDI process for one customer by changing what types of documents were supported via EDI. WHY WOULD THEY CHANGE THIS. we had to process 1,200 orders manually... FIFO isn't really FIFO in their system, it works, but not like it should. UPS/FedEx/USPS is external, it barely works within their system. If you need to process more than 10-15 cartons it often crashes and refuses to give you labels, forcing you to manually process them. I can't tell you how bad their customer service is, they ask for the same things over and over. The sales team, CSRs, tech support, don't put notes in your accounts, and keep asking you the same issues. They want to meet up yearly in person to ask how satisfied you are. We aren't your horrible, fix your bugs and we would be at best OK. Tab is your best friend in all menus if you type a SKU and hit search you will find nothing or the webpage will crash. Always hit tab for everything!, always press find twice before printing anything. You can't utilize more than 1 login at 1 time, it will crash both pages.
Probabilité de recommander le produit
We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks.
The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate.
Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.
- Web Based
- Broad scope of features
- Constant updates and feature releases
- Up-time is near 100%
- Good support (when you can get it)
- Handles wide (possibly unlimited) product types
- Support is very slow and often inexperienced requiring multiple responses to get a resolution
- Most additional features are a le Cart so the price can increase depending on features
- High traffic days make the system slow (although they have been addressing this)
- UI can be hard to navigate at first and specifically for customers
- Doesn't play well with mobile (we've been told this is in the works)
Probabilité de recommander le produit
The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.
The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review.
Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.
Probabilité de recommander le produit
I wouldn't recommend using 3PL Central due to the terrible customer support and their slowness in resolving open tickets that are created when they complete upgrades etc.
Ease of use for small 3PL's and adequate functionality for the cost. The functionality meets basic ecommerce fulfilment and distribution needs.
The worst customer service experiences I have ever encountered. Customer service staff are woefully inadequately trained. Customer service responses are vague and it is obvious that the CS representatives first response is only to document a response within 3PL Central's reporting structure. Coordination with 3PL Central's development team is virtually impossible and the CS reps that attempt to provide updates on bugs or attempts at integration are stonewalled by the development team.
Probabilité de recommander le produit
After numerous demos, 3PL's SaaS package is by far the best you can find and with pricing that was well within our small companies budget.
No need to buy and install software, being able to access from any computer, upgrades included. We were shipping our first orders the day they gave us access.
The billing tool is the best to make sure you capture every costs, if your big enough, this tool is probably a profit center in itself.
We were looking for an alternative to a slow, cumbersome WMS system for managing our 3PL fulfillment services business. After reviewing and demoing over a dozen options, we found that 3PL offered the the best selection in functionality to meet our needs.
We were excited about the ability to offer online access for our clients and customizing packing slips to match our clients look and feel.
From entering orders manually, importing CVS files, setting up a quick ftp connection to EDI, 3PL offered the most options for getting our clients orders in and ready to be processed.
We were concerned about a SaaS package and speed communicating but performace has been fast, up-time has been incredible and their support team is quick and knowledgable.
Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork.
Upgrades being included is about the best you can ask for.
As a SaaS, linking to Worldship or other desktop shipping apps is not as direct as we would like but I think improvements are in the works for this as well.
3PL Warehouse Manager was built to handle the challenges facing 3PLs, public warehouses and warehouse operations of all kinds today. This includes:
- Multiple customers, each with different practices, processes and billing schedules.
- Ever-growing customer demands for real-time information.
- Need for EDI, barcode scanning and other technology-based solutions to increase warehouse efficiency
Easy to use and cost-effective, 3PL Warehouse Manager allows you to
- Satisfy your customer’s need for real-time information.
- Increase profits through process automation.
- Bill accurately and put an end to under-billing
- Provide the advanced services your customers demand.
Not an off-the-shelf warehouse management solution, 3PL Warehouse Manager was built specifically for the way today's warehouse work. The advantages of a purpose-built warehouse management system are clear:
- Intuitive design and 3PL-focused WMS features
- Pay for what you use with no long-term contracts
- Add and inactivate customers and warehouses on the fly.
- Fully customizable with your company’s logo.
In addition, 3PL Warehouse Manager is an on-demand web-based solution with no software to install, maintain, or update. This keeps your IT overhead to a minimum, and means that your data is accessibly globally – from any PC connected to the internet.
Voici quelques-unes des questions fréquentes sur 3PL Central Warehouse Mgr.
Types de licences disponibles pour 3PL Central Warehouse Mgr :
Type de licence: abonnement
version d'essai gratuite: disponible
3PL Warehouse Manager is a subscription-based SaaS Warehouse Management Software that is available for an affordable monthly price.
Fonctionnalités du logiciel 3PL Central Warehouse Mgr :
Utilisateurs habituels du logiciel 3PL Central Warehouse Mgr :
grandes entreprises, entreprises de taille moyenne, administration publique, PME
Langues dans lesquelles 3PL Central Warehouse Mgr est disponible :
Types de licences disponibles pour 3PL Central Warehouse Mgr:
Nous n'avons pas d'informations sur les appareils pris en charge par 3PL Central Warehouse Mgr.
Applications s'intégrant à 3PL Central Warehouse Mgr :
BigCommerce, Brightpearl, ChannelAdvisor, Cin7 Inventory Software, FoxyCart, HubSpot Marketing, Magento, ShipHawk, Shopify, Volusion
Ressources d'aide disponibles pour 3PL Central Warehouse Mgr :
FAQ, support en ligne, support téléphonique